Ashbury Lodge

261 Marlborough Road, Swindon SN3 1NW
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9.6 69 Reviews
  • Ashbury Lodge, Swindon
Ashbury Lodge is a family-run, private care home on the outskirts of Swindon, catering for 42 residents.

Long term residents are invited to personalize their room, which includes bringing in favorite or treasured items.

Both floors cater for those living with Alzheimer’s disease and dementia who need extra care.

Every floor functions as a separate unit within the home. All staff are trained in the care of those experiencing memory loss, Alzheimer's disease and dementia.

Meals are varied and nutritious and prepared daily by the home’s on-site resident chef and food is sourced from local suppliers. Residents are able to choose their own meals whether that’s down to dietary requirements or personal choice.

There is also a garden enabling residents to enjoy sunny days, or short walks fro fresh air.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1395
  • Self-Funded Residential Dementia Care: from £1495
  • RESPITE Self-Funded Residential Care: from £1395
  • RESPITE Self-Funded Residential Dementia Care: from £1495

These prices are only a guideline, please contact Ashbury Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lisa Guy (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Open to all enquirers, happy to show around without an appointment
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (29)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Ashbury Lodge operate an open visiting so visitors welcome to the home at any time

Parking

  • Parking available on site

Ashbury Lodge Reviews (69)

9.6

Ashbury Lodge has a Review Score of 9.6 (9.615) out of 10, based on 17 reviews in the last 2 years.
Over all time Ashbury Lodge has 69 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ashbury Lodge
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Total of 69, showing 1-20
Review from Sara S (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Ashbury Lodge for two years now and is really happy there. Before she lived there, she was scared, angry, defensive and her life had reduced due to her Alzheimer's but I feel the care is satisfactory and all activities she has at Ashbury have opened up her life again. She is safe and
secure, her medical needs are met and she is even trying activities she would never have done before (eg dancing). She had become quite isolated, but I also think the company has done her the world of good. Thank you.
Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for taking the time to review our lovely home. I am so pleased that your mum has settled in and enjoying all our activities. I will feed back to the wider team. RegardsLisa

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Review from Lisa B (Daughter of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum stayed at Ashbury Lodge for approximately a year. All the staff are wonderful and really take care to ensure their residents are safe and feeling content. They go out of their way to encourage residents to take part in the activities they have going on. My mum really enjoyed the chair exercises
and the singers that came in to perform. She also made some lovely friends. Unfortunately due to my mum's illness progressing, we had to move her into a Nursing Home (under the same Care Home umbrella). The Care Home Manager was fantastic in supporting us with the move, she really cares about all the residents in the home and will go out of her way to ensure the best outcome. Thank you everyone!
Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for taking time to review our home. I will feed back your comments to the wider team

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Review from Pauline K (Daughter of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashbury lodge is a fantastic care home my mum was there for 18months until she sadly passed away peacefully on the 3rd May. The staff are dedicated hard workers ,managers are brilliant and also involve themselves with residents too.Ashbury is well maintained and clean to the highest quality. I cannot
recommend Ashbury Lodge highly enough they are brilliant . Love to everyone
Reply from Lisa Guy, Home Manager at Ashbury Lodge

It was an absolute pleasure to look after your mum. We miss her dearly and the families daily visits to the home . Thank you for all your support with our fund raising over the time your mum was here. I will feed back to our team your lovely review. Please come and visit at any time.

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Review from Lesley S (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff worked very hard and treated my mum with care and dignity. They treated her with love and tried hard to make her happy. Dementia made my mum very difficult and challenging at times but this was dealt with by Ashbury Lodge as well as they could. My only comments are that I felt the staff were
under staffed and the continuity of care with some staff members wasn't there. Mananagement were also a bit distant. 95% to the hard working staff members.
Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for taking time to review our lovely home. I will feed this back to the wider team.

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Review from Barbara P (Daughter of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home, staff always seem attentive, so glad my mum is being looked after, although I would like more updates on my mum, as I live outside the United Kingdom, meals always seem good and satisfying, all in all happy with Ashbury lodge.
Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for the lovely review. I will make sure to feed back to the wider team. I will ensure they have the ipad ready for when you can facetime your mum.

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Review from J D (Daughter of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had a very unsettled time before coming to Ashbury Lodge at the beginning of March. However, he has now really settled into the home, which I found to be a very friendly and welcoming place. It has such a homely feel and all staff are friendly and professional.
I feel confident that all his
needs are being met and that he is very happy there. I would definitely recommend this home.
Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for the review, it is a pleasure looking after your dad at Ashbury Lodge. I will feed it back to the wider team.

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Review from C M (Granddaughter of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and all care team look after my nan very well. Nothing is too much trouble for them special thanks to the 2nd floor team. Nan is happy and content that's all we can ask for with some one with late stages of dementia. Thank you
Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for the review, it is a pleasure looking after your nan at Ashbury Lodge. I will feed this back to the wider team.

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Review from Ashley S (Son of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was a self-funding resident of Ashbury Lodge from Dec 2023 until Mar 2025. The care team at Ashbury Lodge are incredible, and they have been very pragmatic and respectful of my Mum's dignity as she came to terms with needing dementia support. At all times, I have felt my Mum was safe, and there
was amazing interaction with the NHS practitioners to give my Mum a care package that was constantly adjusted to her developing needs. It has felt like there has been a high staff turnover, but this appears to be normal with care homes/care work, but I firmly believe Ashbury has always provided consistent care. The management team have always listened and reacted to feedback. My Mum has moved to a another Care Nursing home now as her medical needs have escalated, and the support from theAshbury Lodge Manager and her team during this transition has been incredible. I firmly believe that Ashbury Lodge is the best option in Swindon for a person with dementia care needs.
Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for the review, it was a pleasure looking after your mum at Ashbury Lodge. I will feed it back to the wider team.

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Review from K V (Friend of Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The residents seem to be comfortable and looked after by the staff in this home. What is of concern is the large turnaround of staff at present - every time we visit, there seems to be someone new, this home is currently on its fourth manager in two years. Sometimes there are residents left in the dining/lounge
area without any staff to be seen, some of these people are quite vunerable.
Reply from lisa Guy, Home Manager at Ashbury Lodge

I am very sorry to receive your comments. Ashbury Lodge does pride itself on the excellent care that is provided within the home. activities are twice daily, 7 days a week, please take a look on our social media page or our individual memory books. We have carers that have been with Ashbury Lodge for many years, staff do work between both floors, you may see different staff on different days. Following lunch, which is when you visit, staff assist residents to the bathroom, rooms, we always have a carer/senior within or near the lounge. We have a 4 week rolling menu, the chef has worked very hard, listening to the voice of our residents ensuring they have nutritional home cooked meals. I am a new manager to Ashbury but not to the company itself. We have regular family meetings which you are more than welcome to attend, please stay for the activities or a meal with your friend at any time. I do have an open door policy so please come and have a chat at any time.Regards

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Review from T S (Daughter of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has recently become a permanent resident at Ashbury Lodge and we were made very welcome by the staff and management. The staff are extremely caring and compassionate and work very hard to support each resident. My father is well cared for in a safe homely environment.
Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for the review, it is a pleasure caring for your dad at Ashbury Lodge.

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Review from C B (Son of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was in Ashbury Lodge for three years until she passed away. Their care was excellent. She was always clean and never had any pressure areas. They were with her when she died, and I had the sense they really cared about her.
Reply from Natasha Dreyer, Marketing Manager at Ashbury Lodge

Thank you very much for this lovely review. It was an honour and a pleasure to look after your Mum.

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Review from Caroline M (Daughter of Resident) published on 5 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in Ashbury Lodge for 2 years and 5 months and she was treated with so much love, care, support and dignity. I personally couldn't have wished for her to have been anywhere else, she felt so safe, and I know she enjoyed being there all that time your staff were all so kind and caring towards
her and also so friendly and supportive to me.
Thank you all so much.
Highly recommended.
Reply from Natasha Dreyer, Marketing Manager at Ashbury Lodge

Thank you so much for taking the time to leave such a lovely review, we really appreciate your feedback.

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Review from Maureen C (Wife of Resident) published on 8 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the home a high standard of cleanliness and the staff welcoming and helpful. I can't thank you enough for the way you look after my husband.
Reply from Geraldine Smith, Director at Ashbury Lodge

Dear Maureen,
It is a pleasure to care for your husband, I will ensure the staff are aware of the comments in your review.
Thank you.

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Review from Karen L (Daughter of Resident) published on 18 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here nearly 5 years and she has been happy. The home is always clean and warm and the staff are amazing, nothing is too much trouble.
Reply from Geraldine Smith, Director at Ashbury Lodge

Thank you, Karen.
Ashbury Lodge is proud to provide person-centred care. Your review is very much appreciated.

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Review from Richard L (Grandson of Resident) published on 18 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with my grandmother's care. The staff are amazing. The care they provide is amazing. We are always kept informed of what is happening and with any issues that may arise.
Reply from Geraldine Smith, Director at Ashbury Lodge

Thank you for this great review. Feedback is always welcome and most appreciated.

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Review from T G (Daughter of Resident) published on 10 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found Ashbury Lodge to be extremely accommodating.
The staff are attentive and caring and the food provided is home-cooked with a varied menu. The home itself could benefit from modernising as some areas look a little tired but I can’t fault the staff who are always upbeat and friendly
whilst dealing with challenging residents.
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Review from L A (Daughter of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been at Ashbury Lodge for about ten weeks now, and she has settled in very well. The staff are lovely, and can see when I visit how well they care for the residents.
Reply from Natasha Dreyer, Marketing Manager at Ashbury Lodge

Thank you very much for your review; we appreciate the time you have taken, and we are very pleased that your mum has settled in well.

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Review from Julia N (Daughter of Resident) published on 13 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had a great time with you. It was really nice knowing mum was in safe hands. The team at Ashbury Lodge are very friendly, helpful and caring. A big thank you to you all for looking after my mummy. Thank you
Reply from Geraldine Smith, Director at Ashbury Lodge

Thank you for your positive comments, we look forward to welcoming you and your family back to Ashbury Lodge soon.
Best wishes
Geraldine

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Review from D P (Son of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Ashbury Lodge since November 2021, she settled in well and has a lovely room. All the staff are welcoming and very supportive with all mum's needs which have increased over the past few months. The home is inviting, there are lots of activities for the residents to join in with and it’s
nice to see what goes on as they post this on their Facebook page.
Reply from Lucy Goldsmith, Home Manager at Ashbury Lodge

Hi David, thank you so much for this lovely review. I will be sure to share it with the team.

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Review from T C (Daughter-in-law of Resident) published on 22 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident of Ashbury Lodge for just over two years now. Due to Covid, it was never intended to be her permanent placement but they made her feel so welcome and she settled so well, she asked to stay.
My mother-in-law has formed lovely friendships with both fellow residents
and the care team responsible for her care. As her dementia advances it is very apparent the level of trust and rapport she shares with her care team and quite simply we consider that to be priceless....their patience, kindness and empathy is endless and we are extremely grateful to them all. As other health issues creep in we are reassured she is closely monitored and receives medical attention if required. We have always been supported by all levels of staff at Ashbury Lodge through some very difficult and challenging times which we are very thankful for. As dementia takes my mother-in-law further away from us we cannot thank everyone enough at Ashbury Lodge who try to keep her smiling!
Reply from Lucy Goldsmith, Home Manager at Ashbury Lodge

Thank you so much for your incredibly kind words. I will be sure to pass on this wonderful review to the care team. Each and every member of staff strive to provide a high standard of care to each individual at Ashbury Lodge and your review will certainly be very meaningful to them.

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Current Review Score: 9.6 (9.615)

Overview of Review Score

The Review Score of 9.6 (9.615) out of 10 for Ashbury Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.615 for Ashbury Lodge is calculated as follows: ( (145 Excellents x 5) + (37 Goods x 4) + (14 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 200 Ratings = 4.615
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashbury Lodge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

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Lisa Guy

Job Title: Home Manager Joined: 2024

Previous roles included RAF, teaching, paediatric therapy, quality in care homes, deputy and home manager. My hobbies are paddleboarding and cycling, and spending time with family. I love working for CWC; it is a family-run business that strives for excellent care. Inspiration is to drive Ashbury Lodge forward, ensuring person-centred care and listening to the voices of the residents.

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Seyi Gideon Orunmuyi

Job Title: Deputy Home Manager Joined: 2022

As a deputy manager in Ashbury Lodge, I am passionate about supporting residents’ needs, creating meaningful memories and delivering person-centred care. I lead with compassion, dedication, and by example, finding fulfilment in a role that fosters both personal growth and professional development, credit to CWC.

Maria

Maria Pryor

Job Title: Administrator Joined: 2019

I am usually the first face to visitors/ professionals who come to the home. My role is to support one manager and one deputy and deal with all the administration work for both the residents and staff in the home.


I enjoy my job as it's varied but extremely busy, staff are always willing to help out cover shifts when I ask, so the home is run effectively. When I have time, I enjoy getting involved with the residents’ activities and seeing how much they get from what we do for them.

Frequently Asked Questions about Ashbury Lodge

What types of Care is Ashbury Lodge registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashbury Lodge have?

There are 40 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Ashbury Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashbury Lodge to the centre of Swindon?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashbury Lodge to verify any information. View our terms and conditions. Ashbury Lodge has an Enhanced Service - more info.