Submit a Review for Ashbury Lodge
261 Marlborough Road, Swindon, SN3 1NW
View Full Details of Ashbury LodgeLatest Reviews for Ashbury Lodge
07 October 2025
My dad has been at this care home since March 2025. We chose Ashbury Lodge because of the warm, friendly and family feel it has. I have found the care staff to be genuinely kind, caring, patient and respectful to residents. They all seem to work really hard, in addition, there are a variety of activities organised on a daily basis for the residents. My dad particularly likes the singing and dancing, with guest singers frequently visiting. The cleaning staff are always friendly and hardworking. I have found the management team to be very approachable and helpful with resolving any queries or concerns I might have. Also, Maria, working on the reception and administration team has been a huge help to me. She always has time to help resolve any queries I might have and seems to do an amazing job of coordinating everything while being warm and welcoming. The fact that it is a fairly small home, I feel is a good thing, because the staff really get to know the residents and family well.
07 October 2025
Very good, much improved environment. Plenty of interaction with residents, quick to advise on issues. Rooms are good, staff are always chatting with residents.
30 September 2025
I couldn't thank Ashbury lodge enough my nan is well cared for and is doing as well as she could with some one with dementia, Tasha I believe her name is she's amazing with my nan and nothing is too much trouble to try and help me and my nan, Gideon the duty manager will help as much as he can to sort things for my Nan I can't fault this care home as a family you worry but with this care home there is no worries. Lisa the manager is amazing too thank you to you and all your team we appreciate it.
08 July 2025
Mum has been at Ashbury Lodge for two years now and is really happy there. Before she lived there, she was scared, angry, defensive and her life had reduced due to her Alzheimer's but I feel the care is satisfactory and all activities she has at Ashbury have opened up her life again. She is safe and secure, her medical needs are met and she is even trying activities she would never have done before (eg dancing). She had become quite isolated, but I also think the company has done her the world of good. Thank you.
19 June 2025
My mum stayed at Ashbury Lodge for approximately a year. All the staff are wonderful and really take care to ensure their residents are safe and feeling content. They go out of their way to encourage residents to take part in the activities they have going on. My mum really enjoyed the chair exercises and the singers that came in to perform. She also made some lovely friends. Unfortunately due to my mum's illness progressing, we had to move her into a Nursing Home (under the same Care Home umbrella). The Care Home Manager was fantastic in supporting us with the move, she really cares about all the residents in the home and will go out of her way to ensure the best outcome. Thank you everyone!
16 June 2025
Ashbury lodge is a fantastic care home my mum was there for 18months until she sadly passed away peacefully on the 3rd May. The staff are dedicated hard workers ,managers are brilliant and also involve themselves with residents too.Ashbury is well maintained and clean to the highest quality. I cannot recommend Ashbury Lodge highly enough they are brilliant . Love to everyone
13 May 2025
The staff worked very hard and treated my mum with care and dignity. They treated her with love and tried hard to make her happy. Dementia made my mum very difficult and challenging at times but this was dealt with by Ashbury Lodge as well as they could. My only comments are that I felt the staff were under staffed and the continuity of care with some staff members wasn't there. Mananagement were also a bit distant. 95% to the hard working staff members.
08 May 2025
Lovely care home, staff always seem attentive, so glad my mum is being looked after, although I would like more updates on my mum, as I live outside the United Kingdom, meals always seem good and satisfying, all in all happy with Ashbury lodge.
06 May 2025
My Mum was a self-funding resident of Ashbury Lodge from Dec 2023 until Mar 2025. The care team at Ashbury Lodge are incredible, and they have been very pragmatic and respectful of my Mum's dignity as she came to terms with needing dementia support. At all times, I have felt my Mum was safe, and there was amazing interaction with the NHS practitioners to give my Mum a care package that was constantly adjusted to her developing needs. It has felt like there has been a high staff turnover, but this appears to be normal with care homes/care work, but I firmly believe Ashbury has always provided consistent care. The management team have always listened and reacted to feedback. My Mum has moved to a another Care Nursing home now as her medical needs have escalated, and the support from theAshbury Lodge Manager and her team during this transition has been incredible. I firmly believe that Ashbury Lodge is the best option in Swindon for a person with dementia care needs.
25 April 2025
The residents seem to be comfortable and looked after by the staff in this home. What is of concern is the large turnaround of staff at present - every time we visit, there seems to be someone new, this home is currently on its fourth manager in two years. Sometimes there are residents left in the dining/lounge area without any staff to be seen, some of these people are quite vunerable.
20 March 2025
My father has recently become a permanent resident at Ashbury Lodge and we were made very welcome by the staff and management. The staff are extremely caring and compassionate and work very hard to support each resident. My father is well cared for in a safe homely environment.
07 March 2025
My mum was in Ashbury Lodge for three years until she passed away. Their care was excellent. She was always clean and never had any pressure areas. They were with her when she died, and I had the sense they really cared about her.
05 June 2024
My mother was in Ashbury Lodge for 2 years and 5 months and she was treated with so much love, care, support and dignity. I personally couldn't have wished for her to have been anywhere else, she felt so safe, and I know she enjoyed being there all that time your staff were all so kind and caring towards her and also so friendly and supportive to me. Thank you all so much. Highly recommended.
08 February 2024
I found the home a high standard of cleanliness and the staff welcoming and helpful. I can't thank you enough for the way you look after my husband.
18 January 2024
Mum has been here nearly 5 years and she has been happy. The home is always clean and warm and the staff are amazing, nothing is too much trouble.
18 January 2024
Very happy with my grandmother's care. The staff are amazing. The care they provide is amazing. We are always kept informed of what is happening and with any issues that may arise.
10 January 2024
I have always found Ashbury Lodge to be extremely accommodating. The staff are attentive and caring and the food provided is home-cooked with a varied menu. The home itself could benefit from modernising as some areas look a little tired but I can’t fault the staff who are always upbeat and friendly whilst dealing with challenging residents.
08 January 2024
My mum has been at Ashbury Lodge for about ten weeks now, and she has settled in very well. The staff are lovely, and can see when I visit how well they care for the residents.
13 April 2023
Mum had a great time with you. It was really nice knowing mum was in safe hands. The team at Ashbury Lodge are very friendly, helpful and caring. A big thank you to you all for looking after my mummy. Thank you
24 February 2023
Mum has been at Ashbury Lodge since November 2021, she settled in well and has a lovely room. All the staff are welcoming and very supportive with all mum's needs which have increased over the past few months. The home is inviting, there are lots of activities for the residents to join in with and it’s nice to see what goes on as they post this on their Facebook page.
Latest Reviews for Ashbury Lodge
07 October 2025
My dad has been at this care home since March 2025. We chose Ashbury Lodge because of the warm, friendly and family feel it has. I have found the care staff to be genuinely kind, caring, patient and respectful to residents. They all seem to work really hard, in addition, there are a variety of activities organised on a daily basis for the residents. My dad particularly likes the singing and dancing, with guest singers frequently visiting. The cleaning staff are always friendly and hardworking. I have found the management team to be very approachable and helpful with resolving any queries or concerns I might have. Also, Maria, working on the reception and administration team has been a huge help to me. She always has time to help resolve any queries I might have and seems to do an amazing job of coordinating everything while being warm and welcoming. The fact that it is a fairly small home, I feel is a good thing, because the staff really get to know the residents and family well.
07 October 2025
Very good, much improved environment. Plenty of interaction with residents, quick to advise on issues. Rooms are good, staff are always chatting with residents.
30 September 2025
I couldn't thank Ashbury lodge enough my nan is well cared for and is doing as well as she could with some one with dementia, Tasha I believe her name is she's amazing with my nan and nothing is too much trouble to try and help me and my nan, Gideon the duty manager will help as much as he can to sort things for my Nan I can't fault this care home as a family you worry but with this care home there is no worries. Lisa the manager is amazing too thank you to you and all your team we appreciate it.
08 July 2025
Mum has been at Ashbury Lodge for two years now and is really happy there. Before she lived there, she was scared, angry, defensive and her life had reduced due to her Alzheimer's but I feel the care is satisfactory and all activities she has at Ashbury have opened up her life again. She is safe and secure, her medical needs are met and she is even trying activities she would never have done before (eg dancing). She had become quite isolated, but I also think the company has done her the world of good. Thank you.
19 June 2025
My mum stayed at Ashbury Lodge for approximately a year. All the staff are wonderful and really take care to ensure their residents are safe and feeling content. They go out of their way to encourage residents to take part in the activities they have going on. My mum really enjoyed the chair exercises and the singers that came in to perform. She also made some lovely friends. Unfortunately due to my mum's illness progressing, we had to move her into a Nursing Home (under the same Care Home umbrella). The Care Home Manager was fantastic in supporting us with the move, she really cares about all the residents in the home and will go out of her way to ensure the best outcome. Thank you everyone!
16 June 2025
Ashbury lodge is a fantastic care home my mum was there for 18months until she sadly passed away peacefully on the 3rd May. The staff are dedicated hard workers ,managers are brilliant and also involve themselves with residents too.Ashbury is well maintained and clean to the highest quality. I cannot recommend Ashbury Lodge highly enough they are brilliant . Love to everyone
13 May 2025
The staff worked very hard and treated my mum with care and dignity. They treated her with love and tried hard to make her happy. Dementia made my mum very difficult and challenging at times but this was dealt with by Ashbury Lodge as well as they could. My only comments are that I felt the staff were under staffed and the continuity of care with some staff members wasn't there. Mananagement were also a bit distant. 95% to the hard working staff members.
08 May 2025
Lovely care home, staff always seem attentive, so glad my mum is being looked after, although I would like more updates on my mum, as I live outside the United Kingdom, meals always seem good and satisfying, all in all happy with Ashbury lodge.
06 May 2025
My Mum was a self-funding resident of Ashbury Lodge from Dec 2023 until Mar 2025. The care team at Ashbury Lodge are incredible, and they have been very pragmatic and respectful of my Mum's dignity as she came to terms with needing dementia support. At all times, I have felt my Mum was safe, and there was amazing interaction with the NHS practitioners to give my Mum a care package that was constantly adjusted to her developing needs. It has felt like there has been a high staff turnover, but this appears to be normal with care homes/care work, but I firmly believe Ashbury has always provided consistent care. The management team have always listened and reacted to feedback. My Mum has moved to a another Care Nursing home now as her medical needs have escalated, and the support from theAshbury Lodge Manager and her team during this transition has been incredible. I firmly believe that Ashbury Lodge is the best option in Swindon for a person with dementia care needs.
25 April 2025
The residents seem to be comfortable and looked after by the staff in this home. What is of concern is the large turnaround of staff at present - every time we visit, there seems to be someone new, this home is currently on its fourth manager in two years. Sometimes there are residents left in the dining/lounge area without any staff to be seen, some of these people are quite vunerable.
20 March 2025
My father has recently become a permanent resident at Ashbury Lodge and we were made very welcome by the staff and management. The staff are extremely caring and compassionate and work very hard to support each resident. My father is well cared for in a safe homely environment.
07 March 2025
My mum was in Ashbury Lodge for three years until she passed away. Their care was excellent. She was always clean and never had any pressure areas. They were with her when she died, and I had the sense they really cared about her.
05 June 2024
My mother was in Ashbury Lodge for 2 years and 5 months and she was treated with so much love, care, support and dignity. I personally couldn't have wished for her to have been anywhere else, she felt so safe, and I know she enjoyed being there all that time your staff were all so kind and caring towards her and also so friendly and supportive to me. Thank you all so much. Highly recommended.
08 February 2024
I found the home a high standard of cleanliness and the staff welcoming and helpful. I can't thank you enough for the way you look after my husband.
18 January 2024
Mum has been here nearly 5 years and she has been happy. The home is always clean and warm and the staff are amazing, nothing is too much trouble.
18 January 2024
Very happy with my grandmother's care. The staff are amazing. The care they provide is amazing. We are always kept informed of what is happening and with any issues that may arise.
10 January 2024
I have always found Ashbury Lodge to be extremely accommodating. The staff are attentive and caring and the food provided is home-cooked with a varied menu. The home itself could benefit from modernising as some areas look a little tired but I can’t fault the staff who are always upbeat and friendly whilst dealing with challenging residents.
08 January 2024
My mum has been at Ashbury Lodge for about ten weeks now, and she has settled in very well. The staff are lovely, and can see when I visit how well they care for the residents.
13 April 2023
Mum had a great time with you. It was really nice knowing mum was in safe hands. The team at Ashbury Lodge are very friendly, helpful and caring. A big thank you to you all for looking after my mummy. Thank you
24 February 2023
Mum has been at Ashbury Lodge since November 2021, she settled in well and has a lovely room. All the staff are welcoming and very supportive with all mum's needs which have increased over the past few months. The home is inviting, there are lots of activities for the residents to join in with and it’s nice to see what goes on as they post this on their Facebook page.