Ashbury Lodge

My father has recently become a permanent resident at Ashbury Lodge and we were made very welcome by the staff and management. The staff are extremely caring and compassionate and work very hard to support each resident. My father is well cared for in a safe homely environment.

My mum was in Ashbury Lodge for three years until she passed away. Their care was excellent. She was always clean and never had any pressure areas. They were with her when she died, and I had the sense they really cared about her.

Highly recommended.

I found the home a high standard of cleanliness and the staff welcoming and helpful. I can't thank you enough for the way you look after my husband.

Mum has been here nearly 5 years and she has been happy. The home is always clean and warm and the staff are amazing, nothing is too much trouble.

Very happy with my grandmother's care. The staff are amazing. The care they provide is amazing. We are always kept informed of what is happening and with any issues that may arise.

The staff are attentive and caring and the food provided is home-cooked with a varied menu. The home itself could benefit from modernising as some areas look a little tired but I can’t fault the staff who are always upbeat and friendly whilst dealing with challenging residents.

My mum has been at Ashbury Lodge for about ten weeks now, and she has settled in very well. The staff are lovely, and can see when I visit how well they care for the residents.

Mum had a great time with you. It was really nice knowing mum was in safe hands. The team at Ashbury Lodge are very friendly, helpful and caring. A big thank you to you all for looking after my mummy. Thank you

Mum has been at Ashbury Lodge since November 2021, she settled in well and has a lovely room. All the staff are welcoming and very supportive with all mum's needs which have increased over the past few months. The home is inviting, there are lots of activities for the residents to join in with and it’s nice to see what goes on as they post this on their Facebook page.

My mother-in-law has formed lovely friendships with both fellow residents and the care team responsible for her care. As her dementia advances it is very apparent the level of trust and rapport she shares with her care team and quite simply we consider that to be priceless....their patience, kindness and empathy is endless and we are extremely grateful to them all. As other health issues creep in we are reassured she is closely monitored and receives medical attention if required. We have always been supported by all levels of staff at Ashbury Lodge through some very difficult and challenging times which we are very thankful for. As dementia takes my mother-in-law further away from us we cannot thank everyone enough at Ashbury Lodge who try to keep her smiling!

I have just become a volunteer befriender at this care home and currently visit every weekend to spend time with any residents who fancy a chat. I have found the home to be a very welcoming and friendly place to reside in. The residents I chat with all seem very happy and well cared for.

My Dad needed to go into Ashbury Lodge for some respite care and potentially full-time care. The Management team couldn't do enough to help facilitate what was a difficult situation and, once at Ashbury, my Dad was made to feel very comfortable and, he quickly regained his strength enabling him to be discharged home. Thank you Ashbury Lodge team for looking after my Dad and, responding so quickly to our requirement. I wouldn't hesitate recommending (and using if required), Ashbury Lodge in the future.

Both parents are at Ashbury Lodge. Mum has got her colour back in her face, so has Dad. The staff have been fantastic, especially the manager. She has helped us so much and helped Mum and Dad to settle in. Every time I go to visit the staff have been amazing. The things they do and say, and are very patient. They have made a sad time a lot easier.

I cannot praise Ashbury Lodge highly enough. The wonderful manager and her team have made one of the most challenging and difficult times in our lives bearable - not just for my mum, who is 94 and suffering from dementia, but also for me (her daughter) and our family. Despite working under the onerous pressure of Covid, they have proved themselves to be kind, caring, compassionate, and accommodating. I thank them with all my heart for their fortitude, empathy, and continued support. I particularly appreciate being able to log in to the relatives' portal to see how Mum is doing at any given time. All interactions with staff are logged and so I can clearly see they are doing an amazing job, which is hugely reassuring.

The staff take very good care of Dad, particularly during this very difficult time. They keep a close eye on him and always ring me with the solution if there is a problem. I can't visit but talk to Dad on Whatsapp weekly.

In the few months we were able to see my husband we found the staff very helpful and we were very pleased with the way he was looked after. When we had trouble upstairs they moved him downstairs where he seems to be settled and happy. We have done Facetime twice, the first time not so good but on Christmas Eve it was lovely. A couple of times I saw my old husband. Thank the staff for making him happy.

I am extremely impressed with all the staff at Ashbury Lodge, they have kept covid 19 away from the home and have strived to keep me abreast of all dad's events. I absolutely loved dad's homemade Christmas card. I have always found the carers ready with a smile and are always willing to assure me dad's ok. I can rely on the staff to care for him to a high standard and keep me up to date.

I can't thank you enough for looking after Mum so well and can't recommend this home highly enough. God bless u all, stay safe.

Seem to provide good care and our friend is happy.