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Care Homes Owned by Coate Water Care Co Ltd in Wiltshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Coate Water Care Co Ltd in Wiltshire

Only the locations & reviews in Wiltshire for Coate Water Care Co Ltd are showing below.

View the details of all 9 locations (with 463 reviews) owned by Coate Water Care Co Ltd

Coate Water Care Co Ltd Locations in Wiltshire (4)

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4 Care Homes owned by Coate Water Care Co Ltd in Wiltshire
Downs View Care Centre

Badbury, Chiseldon, Swindon SN4 0EU 

9.8 62 reviews
"My wife is a resident at Downs View and I am comforted by the care she receives. Every one dealing wirh her knows her problems and treats…"   Read all 62 reviews
Location Type Care Home

Rated Outstanding by the CQC (January 2021), Downs View care centre in Bradbury caters for elderly residents with varying stages of dementia. The home enjoys stunning views over the Downs and has 51 individual bedrooms. 43 are en-suite. There is… Read more about Downs View Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health
  • 51 Rooms from £1,000 / week
Avebury House

11 Canal Way, Devizes SN10 2UB 

9.7 45 reviews
"Very friendly and welcoming. Residents seem happy and well cared for. Staff are knowledgeable and kind - they are aware of residents' needs…"   Read all 45 reviews
Location Type Care Home

Avebury House in Devizes, Wiltshire is registered to care for up to 41 residents. Operated by Coate Water Care Co Ltd, the care home cares for people with dementia, physical disabilities, mental health issues and those aged 65+. Staff create… Read more about Avebury House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 41 Rooms from £1,000 / week
Ashbury Lodge

261 Marlborough Road, Swindon SN3 1NW 

9.6 69 reviews
"Mum has been at Ashbury Lodge for two years now and is really happy there. Before she lived there, she was scared, angry, defensive and her…"   Read all 69 reviews
Location Type Care Home

Ashbury Lodge is a family-run, private care home on the outskirts of Swindon, catering for 42 residents. Long term residents are invited to personalize their room, which includes bringing in favorite or treasured items. Both floors cater for those… Read more about Ashbury Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 44 Rooms from £1,000 / week
Church View Care Home

Rainer Close, Stratton St Margaret, Swindon SN3 4YA 

9.6 47 reviews
"My mother was discharged from the hospital into the care of Church View Care Home. The manager and her team have offered Mum outstanding…"   Read all 47 reviews
Location Type Care Home

Church View is situated on the outskirts of Stratton and is easily accessible by public transport. The purpose-built home is beautifully decorated to create a warm and homely environment for the residents, whilst providing the best care possible. The… Read more about Church View Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 43 Rooms from £1,000 / week

Coate Water Care Co Ltd Reviews in Wiltshire (223)

9.6

Coate Water Care Co Ltd has a Group Review Score of 9.6 (9.593) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Coate Water Care Co Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Coate Water Care Co Ltd
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Review of

Downs View Care Centre

from C d (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mom was moved to a different room and does not know how to work the push taps in the bathroom. I have asked carers twice now to please just stay in with her in the morning when she dresses long turn on the tap and brush her teeth and rinse her month and I can see it's not been done.
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Review of

Downs View Care Centre

from Dick M (Husband of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife is a resident at Downs View and I am comforted by the care she receives. Every one dealing wirh her knows her problems and treats her with care and compassion. As she becomes more dependant on the staff they accomodate her needs. This was brought home to me abruptly at a recent hospital stay,
where paliative care was the initail responce from the consultants, the staff on general ward did their best but were under constant pressure and unable to give the care that she enjoys at Downs View. Once back she recovered.
God bless the people at Downs View.
Reply from Guneet Brookes, Marketing Manager at Downs View Care Centre

Thank you so much for your kind words. We'll be sure to pass this on to the team, who will be touched to hear how much their care and compassion mean to you and your wife.

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Review of

Avebury House

from A A (Regular Volunteer) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and welcoming. Residents seem happy and well cared for. Staff are knowledgeable and kind - they are aware of residents' needs and preferences. Can't comment on value for money as have no knowledge of this area.
Reply from Guneet Brookes, Marketing Manager at Avebury House

Thank you for your kind words! We're delighted you felt welcomed and noticed the care and attention our team provides. We'll be sure to pass your message on to the staff.

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Review of

Downs View Care Centre

from D L (Friend of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Been coming to the home for a number of years, seeing many changes but the positive energy, commitment and management has always been top notch. Caring, kind, considerate and professional. The staff should be commended. A shining example of care in the community.
Reply from Guneet Brookes, Marketing Manager at Downs View Care Centre

Thank you so much for your kind words. We'll be sure to pass this on to the team - they'll be delighted to hear their commitment and care are appreciated.

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Review of

Avebury House

from Valerie W (Partner of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was so grateful that Avebury agreed to take my partner for 2 weeks. He had been in the hospital for 8 days after some falls. Leaving him feeling very confused, not knowing where he lived and wandering around all night (after sleeping all day!) - I am 84, needed to get some rest to continue his care,
he lived with me for 8 years after I suggested he should stay with me after his hip replacement - he stayed! bless him.
Reply from Guneet Brookes, Marketing Manager at Avebury House

We're so glad we could support you and your partner during this time. Thank you for sharing - our team will be touched to know we could help both of you get some rest and reassurance.

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Review of

Avebury House

from J S (Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience here and staff 100%. The management has been fabulous. They coped with my disabilities excellently. Vegetarian food has been great made with love. The cleaning staff is excellent.
Reply from Tracy Ferrier, Regional Manager at Avebury House

Thank you very much for the lovely review. We will of course share your feedback with all the team.

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Review of

Avebury House

from H S (Daughter of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was placed at Avebury House following a long hospital stay, we've now moved dad to be closer to all his family as Devizes was a long way out and we couldn't visit as much as we'd like. I have to say Avebury House were fantastic and Dad was very happy there, he was well cared for, he thought so
highly of all the staff, everyone went above and beyond to keep dad happy and to ensure he had everything he needed. I was always contacted if dad was unwell or if there were any concerns in regards to his health/wellbeing, dad was so sad to leave here and even though he's in a lovely new home, he often tells me how he misses Avebury House, the staff and the food. I really can't thank everyone here enough for making sure dad had a happy settled year and a half with you, thank you
Reply from Geraldine Smith, Director at Avebury House

Thank you so much for taking the time to tell us about you and your father's experience at Avebury House. Your kind words will be passed onto the Avebury team.

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Review of

Ashbury Lodge

from Sara S (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Ashbury Lodge for two years now and is really happy there. Before she lived there, she was scared, angry, defensive and her life had reduced due to her Alzheimer's but I feel the care is satisfactory and all activities she has at Ashbury have opened up her life again. She is safe and
secure, her medical needs are met and she is even trying activities she would never have done before (eg dancing). She had become quite isolated, but I also think the company has done her the world of good. Thank you.
Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for taking the time to review our lovely home. I am so pleased that your mum has settled in and enjoying all our activities. I will feed back to the wider team. RegardsLisa

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Review of

Ashbury Lodge

from Lisa B (Daughter of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum stayed at Ashbury Lodge for approximately a year. All the staff are wonderful and really take care to ensure their residents are safe and feeling content. They go out of their way to encourage residents to take part in the activities they have going on. My mum really enjoyed the chair exercises
and the singers that came in to perform. She also made some lovely friends. Unfortunately due to my mum's illness progressing, we had to move her into a Nursing Home (under the same Care Home umbrella). The Care Home Manager was fantastic in supporting us with the move, she really cares about all the residents in the home and will go out of her way to ensure the best outcome. Thank you everyone!
Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for taking time to review our home. I will feed back your comments to the wider team

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Review of

Ashbury Lodge

from Pauline K (Daughter of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashbury lodge is a fantastic care home my mum was there for 18months until she sadly passed away peacefully on the 3rd May. The staff are dedicated hard workers ,managers are brilliant and also involve themselves with residents too.Ashbury is well maintained and clean to the highest quality. I cannot
recommend Ashbury Lodge highly enough they are brilliant . Love to everyone
Reply from Lisa Guy, Home Manager at Ashbury Lodge

It was an absolute pleasure to look after your mum. We miss her dearly and the families daily visits to the home . Thank you for all your support with our fund raising over the time your mum was here. I will feed back to our team your lovely review. Please come and visit at any time.

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Review of

Church View Care Home

from L S (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was discharged from the hospital into the care of Church View Care Home. The manager and her team have offered Mum outstanding care. They have shown Mum great respect, and her treatment (medical) has been outstanding. My brother and I can't thank you enough for taking Mum into your care. We
feel so lucky that you had space for Mum.
Reply from Fiona Biwalkar, Manager at Church View Care Home

Thank you so much for your kind words. I really appreciate you taking time and giving us this review. I will pass the complement to the wider team. Thanking you again.

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Review of

Church View Care Home

from Catherine h (Wife of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came to Church View needing complex nursing care. Every member of staff were very kind to him and treat him with great respect and met with all his requirements. He was bed bound most of the time and unable to eat so cannot comment on this.
Unfortunately he passed away but so pleased that
he was so well cared for in his last days. I also received lovely support from Manager and all the staff.
Reply from Fiona Biwalkar, Manager at Church View Care Home

It was a pleasure looking after your dear Husband. Thank you for the lovely and positive comments regarding our care and staff. Thanking you again for taking time to leave us a review, much appreciated. Take Care.

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Review of

Church View Care Home

from D T (Daughter of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always kind, courteous and respectful. I feel safe in the knowledge that my mum is well cared for and that I will be kept informed.
It's good to be able to sleep without worrying about Mum.
Reply from Fiona Biwalkar, Manager at Church View Care Home

Thank you for taking the time to complete this review. It always lovely to hear such kind and respectful word used to describe our staff. It is our pleasure caring for your Mum. I will be pass the feedback to the wider team. Thank you

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Review of

Ashbury Lodge

from Lesley S (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff worked very hard and treated my mum with care and dignity. They treated her with love and tried hard to make her happy. Dementia made my mum very difficult and challenging at times but this was dealt with by Ashbury Lodge as well as they could. My only comments are that I felt the staff were
under staffed and the continuity of care with some staff members wasn't there. Mananagement were also a bit distant. 95% to the hard working staff members.
Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for taking time to review our lovely home. I will feed this back to the wider team.

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Review of

Ashbury Lodge

from Barbara P (Daughter of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home, staff always seem attentive, so glad my mum is being looked after, although I would like more updates on my mum, as I live outside the United Kingdom, meals always seem good and satisfying, all in all happy with Ashbury lodge.
Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for the lovely review. I will make sure to feed back to the wider team. I will ensure they have the ipad ready for when you can facetime your mum.

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Review of

Ashbury Lodge

from J D (Daughter of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had a very unsettled time before coming to Ashbury Lodge at the beginning of March. However, he has now really settled into the home, which I found to be a very friendly and welcoming place. It has such a homely feel and all staff are friendly and professional.
I feel confident that all his
needs are being met and that he is very happy there. I would definitely recommend this home.
Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for the review, it is a pleasure looking after your dad at Ashbury Lodge. I will feed it back to the wider team.

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Review of

Ashbury Lodge

from C M (Granddaughter of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and all care team look after my nan very well. Nothing is too much trouble for them special thanks to the 2nd floor team. Nan is happy and content that's all we can ask for with some one with late stages of dementia. Thank you
Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for the review, it is a pleasure looking after your nan at Ashbury Lodge. I will feed this back to the wider team.

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Review of

Ashbury Lodge

from Ashley S (Son of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was a self-funding resident of Ashbury Lodge from Dec 2023 until Mar 2025. The care team at Ashbury Lodge are incredible, and they have been very pragmatic and respectful of my Mum's dignity as she came to terms with needing dementia support. At all times, I have felt my Mum was safe, and there
was amazing interaction with the NHS practitioners to give my Mum a care package that was constantly adjusted to her developing needs. It has felt like there has been a high staff turnover, but this appears to be normal with care homes/care work, but I firmly believe Ashbury has always provided consistent care. The management team have always listened and reacted to feedback. My Mum has moved to a another Care Nursing home now as her medical needs have escalated, and the support from theAshbury Lodge Manager and her team during this transition has been incredible. I firmly believe that Ashbury Lodge is the best option in Swindon for a person with dementia care needs.
Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for the review, it was a pleasure looking after your mum at Ashbury Lodge. I will feed it back to the wider team.

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Review of

Church View Care Home

from E R (Daughter of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Church View for approximately 3-and-a-half years. The staff are very friendly and also happy to answer any queries I have regarding Mum's health. Mum is always treated with respect and kept clean. They do wonders in helping with maintaining her weight. They also welcome our family
dog.
Reply from Guneet Brookes, Marketing Manager at Church View Care Home

Thank you for sharing your kind words! We're delighted to hear your mother is happy and well cared for, and we'll be sure to pass this on to the team.

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Review of

Ashbury Lodge

from K V (Friend of Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The residents seem to be comfortable and looked after by the staff in this home. What is of concern is the large turnaround of staff at present - every time we visit, there seems to be someone new, this home is currently on its fourth manager in two years. Sometimes there are residents left in the dining/lounge
area without any staff to be seen, some of these people are quite vunerable.
Reply from lisa Guy, Home Manager at Ashbury Lodge

I am very sorry to receive your comments. Ashbury Lodge does pride itself on the excellent care that is provided within the home. activities are twice daily, 7 days a week, please take a look on our social media page or our individual memory books. We have carers that have been with Ashbury Lodge for many years, staff do work between both floors, you may see different staff on different days. Following lunch, which is when you visit, staff assist residents to the bathroom, rooms, we always have a carer/senior within or near the lounge. We have a 4 week rolling menu, the chef has worked very hard, listening to the voice of our residents ensuring they have nutritional home cooked meals. I am a new manager to Ashbury but not to the company itself. We have regular family meetings which you are more than welcome to attend, please stay for the activities or a meal with your friend at any time. I do have an open door policy so please come and have a chat at any time.Regards

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Awards / Recognitions (0)

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