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Care Homes Owned by Coate Water Care Co Ltd in Wiltshire

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Coate Water Care Co Ltd in Wiltshire

Only the locations & reviews in Wiltshire for Coate Water Care Co Ltd are showing below.

View the details of all 9 locations (with 507 reviews) owned by Coate Water Care Co Ltd

Coate Water Care Co Ltd Locations in Wiltshire (4)

 - Browse 4 Care Homes owned by Coate Water Care Co Ltd in Wiltshire
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Downs View Care Centre
Badbury, Chiseldon, Swindon SN4 0EU 
9.7 64 reviews
Downs View Care Centre, Swindon, Wiltshire
"My father-in-law has been a resident here for about 6 months now. The staff are so friendly and caring. I have complete faith that my…"   Read all 64 reviews
  • from £995 / week
  • 51 Rooms
Location Type Care Home

Rated Outstanding by the CQC (January 2021), Downs View care centre in Bradbury caters for elderly residents with varying stages of dementia. The home enjoys stunning views over the Downs and has ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Avebury House
11 Canal Way, Devizes SN10 2UB 
9.7 53 reviews
Avebury House, Devizes, Wiltshire
"Dad has been a resident since Feb 2023, has been deaf since 16 and is now 95yrs young. He's independent with his own personal care and can…"   Read all 53 reviews
  • from £1,100 / week
  • 41 Rooms
Location Type Care Home

Avebury House in Devizes, Wiltshire is registered to care for up to 41 residents. Operated by Coate Water Care Co Ltd, the care home cares for people with dementia, physical disabilities, mental ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Church View Care Home
Rainer Close, Stratton St Margaret, Swindon SN3 4YA 
9.5 50 reviews
Church View Care Home, Swindon, Wiltshire
"I came to see my best friend Valarie and knowing that she was in a different care home before, when I came to Church View Care Home,…"   Read all 50 reviews
  • from £1,195 / week
  • 43 Rooms
Location Type Care Home

Church View is situated on the outskirts of Stratton and is easily accessible by public transport. The purpose-built home is beautifully decorated to create a warm and homely environment for the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Ashbury Lodge
261 Marlborough Road, Swindon SN3 1NW 
9.5 75 reviews
Ashbury Lodge, Swindon, Wiltshire
"I have always found that the staff of Ashbury Lodge to be hardworking, friendly and caring. They treat all residents with kindness and…"   Read all 75 reviews
  • from £995 / week
  • 44 Rooms
Location Type Care Home

Ashbury Lodge is a family-run, private care home on the outskirts of Swindon, catering for 42 residents. Long term residents are invited to personalize their room, which includes bringing in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Coate Water Care Co Ltd Reviews in Wiltshire (242)

9.5

Coate Water Care Co Ltd has a Group Review Score of 9.5 (9.475) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Coate Water Care Co Ltd must have a Review Score.

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Review of

Avebury House

from Andy B (Son of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident since Feb 2023, has been deaf since 16 and is now 95yrs young. He's independent with his own personal care and can mobilise a short distance with his frame. He has always received the best of care and attention from all staff - Activities include him in Cribb and Domino games,
nursing staff give him his daily dose of nutrition via his PEG, care staff assist him with his Friday morning trip to the shower with a change of clothes, and housekeeping ensure his room is clean and any laundry returned on time. He is a well liked resident who enjoys the interaction and banter with staff and fellow residents. He is treated with a high level of care, dignity, and respect and has built a loving and friendly relationship with all staff. The home is well led and has an excellent administrator who looks after resident finance funds and appointments with the hairdresser and chiropodist etc. It's a lovely home and Dad is very happy there. Many thanks to everyone xx
Reply from Tracy Ferrier, Regional Manager at Avebury HouseThank you for taking the time in completing the review. Your feedback was lovely to read and we will be sure to feed this back to the team within the home. Lovely to know that dad is very happy at the home.
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Review of

Downs View Care Centre

from S M (Wife of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very caring. Most afternoons they provide activities for the residents. The food is very good and seemed to be enjoyed by the diners. I would recommend this care home.
Reply from Tracy Ferrier, Regional Manager at Downs View Care CentreThank you for taking the time to complete the review. We will of course share your feedback with the staffing team
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Review of

Avebury House

from Jasper S (Friend of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
She started in respite care, then switched to permanent and got a better room. Confused and reluctant to stay for the first few weeks, but the staff are all friendly and helpful. Food is good, and she has plenty of visitors and trips out, so she is becoming happier about being in the home. She is encouraged
to hang up pictures and collect possessions to make it feel like home. She enjoys sitting in the garden. James and Jasmine, the managers, have been very helpful in explaining options and helping her settle in. The only problem is that the phone messages are not passed on when they should be.
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you for your lovely feedback. We're so pleased to hear that settling in has become easier and that the garden, outings, and support from the team have helped make the home feel more comfortable. Your kind words about James, Jasmine, and the staff are greatly appreciated and will be passed on.

Thank you also for highlighting the issue with phone messages. We appreciate the feedback and will share this with the team to help improve communication.
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Review of

Avebury House

from Simon R (Nephew of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are very caring and friendly. My aunt took a little while to settle in, as you'd expect, but has always remarked about how well they treat her.
She's safe, well cared for and respected and I can't fault how she's been treated.


My only minor gripe is that internal communication seems to

fall down sometimes. Messages don't always seem to get through to other members of staff and, when my Aunt has been unable to take my calls, I often don't get the return phone calls that I'm promised.


Overall though, I'm very happy and know we made the right decision moving her here.

Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you for your kind words and for sharing your experience. We're delighted to hear that your aunt feels safe, respected, and well cared for by the team, as that is always our priority.

We also appreciate your honest feedback regarding communication. Please be assured that this is something the home is actively working on to improve, particularly around message handovers and returning calls promptly. Your comments are invaluable in helping us provide a better experience for both residents and families.

Thank you again for your support and trust in our care. It means a great deal to us.
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Review of

Avebury House

from L H (Sister-in-law of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely surroundings, expensively fitted out, more like a hotel. Very clean and fresh always/ Staff are very caring and supportive. It's a real home from home.
My brother in law is very well looked after and is happy here.
Reply from Tracy Ferrier, Regional Manager at Avebury HouseThank you for taking the time to complete a review for the home. Avebury house really does have beautiful surroundings, we are very happy that your brother in law is happy at the home. We will of course share your lovely feedback to the team.
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Review of

Avebury House

from Yvonne D (Wife of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is lovely, well decorated, comfortable furniture, very clean.
My husband has been a resident for over a year and is very happy. The staff are friendly and obviously enjoy their jobs.
Reply from Tracy Ferrier, Regional Manager at Avebury HouseThank you for taking the time to complete this review for the home. We will of course share your comments back to the staff.
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Review of

Avebury House

from M B (Wife of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A care home is a home to residents for care.
Care in this care home is excellent in manners of ways, because all of the staff - manager - to kitchen staff - housekeeping staff and also the nurses and carers - because each and every member of staff at Avebury House care about what they do. That makes
an excellent home in my opinion. Excellent all round.
Reply from Tracy Ferrier, Regional Manager at Avebury HouseThank you for taking the time to complete a review for Avebury House. We will of course share the lovely feedback to the team.
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Review of

Avebury House

from J M (Daughter of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just such a caring amazing place - what makes it special is the exceptional staff.
Nothing is too much trouble. All Mum's needs are being met highly.
They are so sweet and kind, very gentle with Mum.
Always keep us informed as sadly I live some distance away.
All questions are answered.
Mum is
always very clean and her hair and nails done; And although bed ridden is in new nightclothes.
The rooms are cosy and bright.
It's warm and fresh.
It's so clean.
If any personal items are required- they always let us know.
Mum has been at Avebury House for 10 months and we are so pleased to have found her a home, not just a souless institution.
Sadly Mum can't really take part in any activities due to her having had several strokes, however the staff are very supportive and attentive
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you for taking the time to leave such a warm and detailed review.

We are really pleased to hear that your mum is happy and well cared for at Avebury House, and that you feel reassured by the communication and support from the team, especially as you are living some distance away. It means a great deal to know that families feel kept informed and listened to.

It's also lovely to read your comments about the kindness of the staff, the attention to personal care, and the homely environment. We know how important these everyday details are, and the team will be very encouraged to hear your feedback.

Thank you again for sharing your experience and for trusting us with your mum's care.
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Review of

Downs View Care Centre

from Michael S (Son-in-law of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law has been a resident here for about 6 months now. The staff are so friendly and caring. I have complete faith that my father-in-law is in the best hands. The home itself always looks and smells clean.
Reply from Tracy Ferrier, Regional Manager at Downs View Care CentreThank you very much for taking the time in leaving us a review. I will of course share your feedback for the staff.
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Review of

Church View Care Home

from Johnnie W (Husband of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are all very happy. Happy with the nursing home staff. Excellent and happy my wife has been treated with care and kindness. Feel very content she seems to be in good hands. The only negative is that the facility could do with some updating.
Reply from Guneet Brookes, Marketing Manager at Church View Care HomeThank you for your kind feedback. We're so glad to hear you're happy with your wife's care and that our team has made you feel she is in good hands.
We also appreciate your comments about the facilities and will take them on board as we continue to improve.
Thank you again for your support.
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Review of

Ashbury Lodge

from Wendy B (Daughter of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
We feel happy that my mum is looked after well and all our concerns are met with openness and taken on board any worries that we have.
Mums room is always tidy and I feel her needs are met adequately
Reply from Guneet Brookes, Marketing Manager at Ashbury LodgeThank you for your kind words. We are glad your mum feels well cared for and that you feel confident sharing any concerns. It is wonderful to hear her room is comfortable and her needs are being met.
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Review of

Ashbury Lodge

from Ethan B (Grandson of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I feel happy that my nan is taken care of in this care home. She seems happy and safe here and seem to get involved in some of the activities that is provided. All concerns are always resolved efficiently.
Reply from Guneet Brookes, Marketing Manager at Ashbury LodgeThanks so much for your kind words. I'm really pleased to hear your nan is happy, safe, and enjoying the activities here. I'll be sure to pass your lovely feedback on to the team - it will mean a lot to them.
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Review of

Church View Care Home

from Anna C (Friend of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to see my best friend Valarie and knowing that she was in a different care home before, when I came to Church View Care Home, immediately I could see the difference, how caring, how attentive and loving they all are to Valarie's needs. The staff are so friendly and always attentive.
Reply from Guneet Brookes, Marketing Manager at Church View Care HomeThank you so much for your kind words. It truly means a great deal to us.
We're so pleased that you've noticed the difference and that you feel Valarie is being cared for in the way she deserves. Our team works very hard to make sure every resident feels safe, valued and loved, so hearing your feedback is incredibly special.
We'll be sure to share your comments with the staff, it will mean the world to them. Thank you again for taking the time to write such a thoughtful review.
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Review of

Ashbury Lodge

from J C (Daughter of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
The standard of care is basic and at best acceptable. Residents are often sat around on dining chairs doing nothing - despite the comfortable arm chairs with a better view of the TV and field, being empty.
Other than during set activity times, staff in the room are either engaged in admin, or dealing
with residents in their rooms, not having general time to spend with residents. I have found communication to be poor. Issues are only addressed when I raise them and often not in a timely manner.
There is limited outside space, not enough to walk around and the home have only arranged one outside trip in 22 months. Meaning most residents spend all day every day inside, even during warmer months.
The staff do their best and do work hard, and the range of activities and visits from outside organisations is good, however there does not seem to be enough staff to properly meet residents needs.
Reply from Guneet Brookes, Marketing Manager at Ashbury LodgeThank you for your feedback.
We would like to clarify that the concerns formally raised with the Home Manager relate to specific aspects of an individual care plan, which have been acknowledged and responded to promptly. A meeting has been held with the family to review these matters in detail and agree on any further actions required.
The points raised within this review regarding overall standards, staffing levels and resident engagement are not reflective of our day-to-day practice. We operate a structured activity programme, welcome regular external visitors, and review staffing in line with residents' assessed needs to ensure appropriate support at all times.
We believe open and constructive communication is essential and are pleased that a meeting is scheduled to address concerns directly. Our priority remains the dignity, wellbeing and quality of life of all residents in our care.
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Review of

Ashbury Lodge

from Jackie C (Relative of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found that the staff of Ashbury Lodge to be hardworking, friendly and caring. They treat all residents with kindness and respect at all times. Sometimes when great patience is required. The home itself is always very clean and tidy, comfortable and with no undesirable smells. There is
always a good range of activities happening and residents are encouraged to join in. I am very happy that my husband is there.
Reply from Guneet Brookes, Marketing Manager at Ashbury LodgeThank you so much for your lovely words. We're thrilled that your husband feels happy and well cared for at Ashbury Lodge. It means a lot to the team to hear that their kindness, patience and efforts are appreciated.
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Review of

Ashbury Lodge

from Kevin R (Son of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very friendly home with caring staff.
Always keep me up todate with any problems with health issues.
Nothing more to say
Reply from Guneet Brookes, Marketing Manager at Ashbury LodgeThank you for your kind feedback ,we're really glad to hear this. We will make sure to pass on the message to the team.
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Review of

Avebury House

from I G (Friend of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Following urgent admission my friend has been treated with excellent care and compassion. Every effort has been made to make her feel comfortable and welcomed.
The level of staff in this home is, in my experience, as a retired GP, well above average and all are kind, willing to go a little further
and competent.
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you so much for your kind words. We're really pleased to hear that your friend felt comfortable and welcomed during such a difficult time. Your feedback means a great deal to us, and we will be sure to pass your message on to the whole team.
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Review of

Downs View Care Centre

from Paula B (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is very happy and settled at Downs View, has been for 2.5 years. Staff always very kind to him and when family visit. Food is always excellent.
Reply from Amanda Timms, Manager at Downs View Care Centrethank you for your kind review, staff like to hear the positive feedback
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Review of

Downs View Care Centre

from Rachael J (Wife of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a warm and welcoming home where residents and visitors are treated with the utmost respect. As the wife of a resident, I am always welcomed so warmly by staff and residents alike. It is good to talk to other visitors and we get to know one another well. We have set up a group to further this
connection and it is going well. I always look forward to my visits and know that I can talk things through if needed.
Reply from Amanda Timms, Manager at Downs View Care Centrethank you for your lovely review, we appreciate positive feedback and love having you visit the home
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Review of

Church View Care Home

from Ashley S (Son of Resident) published on 23 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fiona and her expert and passionate team at Church View have provided my mother with the highest standard of care during what has been an incredibly challenging time. My mother has very complex needs, as a result of injuries, immobility and dementia, and the team at Church View are absolutely dedicated
to all aspects of the care they provide her. I do not believe there is a better home or standard of care for someone with complex dementia and physical care needs.
Reply from Tracy Ferrier, Regional Manager at Church View Care HomeThank you very much for taking the time in writing the lovely review. I will of course share your kind comments with the team
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Awards / Recognitions (0)

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