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Care Homes Owned by Coate Water Care Co Ltd in Wiltshire

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Coate Water Care Co Ltd in Wiltshire

Only the locations & reviews in Wiltshire for Coate Water Care Co Ltd are showing below.

View the details of all 9 locations (with 490 reviews) owned by Coate Water Care Co Ltd

Coate Water Care Co Ltd Locations in Wiltshire (4)

 - Browse 4 Care Homes owned by Coate Water Care Co Ltd in Wiltshire
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Downs View Care Centre
Badbury, Chiseldon, Swindon SN4 0EU 
9.7 62 reviews
Downs View Care Centre, Swindon, Wiltshire
"Dad is very happy and settled at Downs View, has been for 2.5 years. Staff always very kind to him and when family visit. Food is always…"   Read all 62 reviews
  • from £995 / week
  • 51 Rooms
Location Type Care Home

Rated Outstanding by the CQC (January 2021), Downs View care centre in Bradbury caters for elderly residents with varying stages of dementia. The home enjoys stunning views over the Downs and has ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Church View Care Home
Rainer Close, Stratton St Margaret, Swindon SN3 4YA 
9.6 49 reviews
Church View Care Home, Swindon, Wiltshire
"I came to see my best friend Valarie and knowing that she was in a different care home before, when I came to Church View Care Home,…"   Read all 49 reviews
  • from £1,195 / week
  • 43 Rooms
Location Type Care Home

Church View is situated on the outskirts of Stratton and is easily accessible by public transport. The purpose-built home is beautifully decorated to create a warm and homely environment for the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Avebury House
11 Canal Way, Devizes SN10 2UB 
9.5 48 reviews
Avebury House, Devizes, Wiltshire
"They have great food and great services. The staff tend to keep a clean facility and offer extraordinary care to me.…"   Read all 48 reviews
  • from £1,100 / week
  • 41 Rooms
Location Type Care Home

Avebury House in Devizes, Wiltshire is registered to care for up to 41 residents. Operated by Coate Water Care Co Ltd, the care home cares for people with dementia, physical disabilities, mental ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Ashbury Lodge
261 Marlborough Road, Swindon SN3 1NW 
9.5 74 reviews
Ashbury Lodge, Swindon, Wiltshire
"I have always found that the staff of Ashbury Lodge to be hardworking, friendly and caring. They treat all residents with kindness and…"   Read all 74 reviews
  • from £995 / week
  • 44 Rooms
Location Type Care Home

Ashbury Lodge is a family-run, private care home on the outskirts of Swindon, catering for 42 residents. Long term residents are invited to personalize their room, which includes bringing in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Coate Water Care Co Ltd Reviews in Wiltshire (233)

9.5

Coate Water Care Co Ltd has a Group Review Score of 9.5 (9.482) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Coate Water Care Co Ltd must have a Review Score.

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Review of

Ashbury Lodge

from Ethan B (Grandson of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I feel happy that my nan is taken care of in this care home. She seems happy and safe here and seem to get involved in some of the activities that is provided. All concerns are always resolved efficiently.
Reply from Guneet Brookes, Marketing Manager at Ashbury LodgeThanks so much for your kind words. I'm really pleased to hear your nan is happy, safe, and enjoying the activities here. I'll be sure to pass your lovely feedback on to the team - it will mean a lot to them.
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Review of

Church View Care Home

from Anna C (Friend of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to see my best friend Valarie and knowing that she was in a different care home before, when I came to Church View Care Home, immediately I could see the difference, how caring, how attentive and loving they all are to Valarie's needs. The staff are so friendly and always attentive.
Reply from Guneet Brookes, Marketing Manager at Church View Care HomeThank you so much for your kind words. It truly means a great deal to us.
We're so pleased that you've noticed the difference and that you feel Valarie is being cared for in the way she deserves. Our team works very hard to make sure every resident feels safe, valued and loved, so hearing your feedback is incredibly special.
We'll be sure to share your comments with the staff, it will mean the world to them. Thank you again for taking the time to write such a thoughtful review.
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Review of

Ashbury Lodge

from J C (Daughter of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
The standard of care is basic and at best acceptable. Residents are often sat around on dining chairs doing nothing - despite the comfortable arm chairs with a better view of the TV and field, being empty.
Other than during set activity times, staff in the room are either engaged in admin, or dealing
with residents in their rooms, not having general time to spend with residents. I have found communication to be poor. Issues are only addressed when I raise them and often not in a timely manner.
There is limited outside space, not enough to walk around and the home have only arranged one outside trip in 22 months. Meaning most residents spend all day every day inside, even during warmer months.
The staff do their best and do work hard, and the range of activities and visits from outside organisations is good, however there does not seem to be enough staff to properly meet residents needs.
Reply from Guneet Brookes, Marketing Manager at Ashbury LodgeThank you for your feedback.
We would like to clarify that the concerns formally raised with the Home Manager relate to specific aspects of an individual care plan, which have been acknowledged and responded to promptly. A meeting has been held with the family to review these matters in detail and agree on any further actions required.
The points raised within this review regarding overall standards, staffing levels and resident engagement are not reflective of our day-to-day practice. We operate a structured activity programme, welcome regular external visitors, and review staffing in line with residents' assessed needs to ensure appropriate support at all times.
We believe open and constructive communication is essential and are pleased that a meeting is scheduled to address concerns directly. Our priority remains the dignity, wellbeing and quality of life of all residents in our care.
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Review of

Ashbury Lodge

from Jackie C (Relative of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found that the staff of Ashbury Lodge to be hardworking, friendly and caring. They treat all residents with kindness and respect at all times. Sometimes when great patience is required. The home itself is always very clean and tidy, comfortable and with no undesirable smells. There is
always a good range of activities happening and residents are encouraged to join in. I am very happy that my husband is there.
Reply from Guneet Brookes, Marketing Manager at Ashbury LodgeThank you so much for your lovely words. We're thrilled that your husband feels happy and well cared for at Ashbury Lodge. It means a lot to the team to hear that their kindness, patience and efforts are appreciated.
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Review of

Ashbury Lodge

from Kevin R (Son of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very friendly home with caring staff.
Always keep me up todate with any problems with health issues.
Nothing more to say
Reply from Guneet Brookes, Marketing Manager at Ashbury LodgeThank you for your kind feedback ,we're really glad to hear this. We will make sure to pass on the message to the team.
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Review of

Avebury House

from I G (Friend of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Following urgent admission my friend has been treated with excellent care and compassion. Every effort has been made to make her feel comfortable and welcomed.
The level of staff in this home is, in my experience, as a retired GP, well above average and all are kind, willing to go a little further
and competent.
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you so much for your kind words. We're really pleased to hear that your friend felt comfortable and welcomed during such a difficult time. Your feedback means a great deal to us, and we will be sure to pass your message on to the whole team.
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Review of

Downs View Care Centre

from Paula B (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is very happy and settled at Downs View, has been for 2.5 years. Staff always very kind to him and when family visit. Food is always excellent.
Reply from Amanda Timms, Manager at Downs View Care Centrethank you for your kind review, staff like to hear the positive feedback
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Review of

Downs View Care Centre

from Rachael J (Wife of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a warm and welcoming home where residents and visitors are treated with the utmost respect. As the wife of a resident, I am always welcomed so warmly by staff and residents alike. It is good to talk to other visitors and we get to know one another well. We have set up a group to further this
connection and it is going well. I always look forward to my visits and know that I can talk things through if needed.
Reply from Amanda Timms, Manager at Downs View Care Centrethank you for your lovely review, we appreciate positive feedback and love having you visit the home
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Review of

Church View Care Home

from Ashley S (Son of Resident) published on 23 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fiona and her expert and passionate team at Church View have provided my mother with the highest standard of care during what has been an incredibly challenging time. My mother has very complex needs, as a result of injuries, immobility and dementia, and the team at Church View are absolutely dedicated
to all aspects of the care they provide her. I do not believe there is a better home or standard of care for someone with complex dementia and physical care needs.
Reply from Tracy Ferrier, Regional Manager at Church View Care HomeThank you very much for taking the time in writing the lovely review. I will of course share your kind comments with the team
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Review of

Ashbury Lodge

from Jo D (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at this care home since March 2025. We chose Ashbury Lodge because of the warm, friendly and family feel it has.
I have found the care staff to be genuinely kind, caring, patient and respectful to residents. They all seem to work really hard, in addition, there are a variety of activities
organised on a daily basis for the residents. My dad particularly likes the singing and dancing, with guest singers frequently visiting.


The cleaning staff are always friendly and hardworking.
I have found the management team to be very approachable and helpful with resolving any queries or concerns I might have.
Also, Maria, working on the reception and administration team has been a huge help to me. She always has time to help resolve any queries I might have and seems to do an amazing job of coordinating everything while being warm and welcoming.


The fact that it is a fairly small home, I feel is a good thing, because the staff really get to know the residents and family well.

Reply from lisa Guy, Home Manager at Ashbury LodgeThank you for the lovely review. It is a pleasure looking after your dad. We will feed back to the wider team. Regards Lisa
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Review of

Ashbury Lodge

from D W (Son of Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, much improved environment. Plenty of interaction with residents, quick to advise on issues. Rooms are good, staff are always chatting with residents.
Reply from lisa Guy, Home Manager at Ashbury LodgeThank you for the lovely review. It is a pleasure looking after your loved one. I will feed back to the wider team.
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Review of

Avebury House

from P M (Resident) assisted by family/friend published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They have great food and great services. The staff tend to keep a clean facility and offer extraordinary care to me.
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you for your kind feedback. We're delighted to hear that you enjoy the food, services and care provided by our team. Your message will be passed on to the staff, who will be pleased to know their efforts are appreciated.
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Review of

Ashbury Lodge

from C M (Granddaughter of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't thank Ashbury lodge enough my nan is well cared for and is doing as well as she could with some one with dementia, Tasha I believe her name is she's amazing with my nan and nothing is too much trouble to try and help me and my nan, Gideon the duty manager will help as much as he can to sort
things for my Nan I can't fault this care home as a family you worry but with this care home there is no worries. Lisa the manager is amazing too thank you to you and all your team we appreciate it.
Reply from Guneet Brookes, Marketing Manager at Ashbury LodgeThank you so much for your lovely feedback. We're delighted to hear your nan is so well cared for and that Tasha, Gideon, Lisa and the whole team have made such a positive difference. Your kind words will be passed on to them and it means a lot to know you have such confidence in our care.
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Review of

Avebury House

from David M (Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent, very comfortable, well fed & watered. Thank you.
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you so much for your kind words! We're thrilled you found everything comfortable and enjoyable.
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Review of

Downs View Care Centre

from C d (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mom was moved to a different room and does not know how to work the push taps in the bathroom. I have asked carers twice now to please just stay in with her in the morning when she dresses long turn on the tap and brush her teeth and rinse her month and I can see it's not been done.
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Review of

Downs View Care Centre

from Dick M (Husband of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife is a resident at Downs View and I am comforted by the care she receives. Every one dealing wirh her knows her problems and treats her with care and compassion. As she becomes more dependant on the staff they accomodate her needs. This was brought home to me abruptly at a recent hospital stay,
where paliative care was the initail responce from the consultants, the staff on general ward did their best but were under constant pressure and unable to give the care that she enjoys at Downs View. Once back she recovered.
God bless the people at Downs View.
Reply from Guneet Brookes, Marketing Manager at Downs View Care CentreThank you so much for your kind words. We'll be sure to pass this on to the team, who will be touched to hear how much their care and compassion mean to you and your wife.
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Review of

Avebury House

from A A (Regular Volunteer) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and welcoming. Residents seem happy and well cared for. Staff are knowledgeable and kind - they are aware of residents' needs and preferences. Can't comment on value for money as have no knowledge of this area.
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you for your kind words! We're delighted you felt welcomed and noticed the care and attention our team provides. We'll be sure to pass your message on to the staff.
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Review of

Downs View Care Centre

from D L (Friend of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Been coming to the home for a number of years, seeing many changes but the positive energy, commitment and management has always been top notch. Caring, kind, considerate and professional. The staff should be commended. A shining example of care in the community.
Reply from Guneet Brookes, Marketing Manager at Downs View Care CentreThank you so much for your kind words. We'll be sure to pass this on to the team - they'll be delighted to hear their commitment and care are appreciated.
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Review of

Avebury House

from Valerie W (Partner of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was so grateful that Avebury agreed to take my partner for 2 weeks. He had been in the hospital for 8 days after some falls. Leaving him feeling very confused, not knowing where he lived and wandering around all night (after sleeping all day!) - I am 84, needed to get some rest to continue his care,
he lived with me for 8 years after I suggested he should stay with me after his hip replacement - he stayed! bless him.
Reply from Guneet Brookes, Marketing Manager at Avebury HouseWe're so glad we could support you and your partner during this time. Thank you for sharing - our team will be touched to know we could help both of you get some rest and reassurance.
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Review of

Avebury House

from J S (Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience here and staff 100%. The management has been fabulous. They coped with my disabilities excellently. Vegetarian food has been great made with love. The cleaning staff is excellent.
Reply from Tracy Ferrier, Regional Manager at Avebury HouseThank you very much for the lovely review. We will of course share your feedback with all the team.
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Awards / Recognitions (0)

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