Avebury House

11 Canal Way, Devizes SN10 2UB
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9.7 55 Reviews
  • Avebury House, Devizes
Avebury House in Devizes, Wiltshire is registered to care for up to 41 residents.

Operated by Coate Water Care Co Ltd, the care home cares for people with dementia, physical disabilities, mental health issues and those aged 65+.

Staff create a welcoming environment with experienced carers and support staff who create lovely facilities where residents and visitors really feel at home.

Coate Water Care has nine luxury care homes, located across the South West and Midlands.
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Care Provided by Avebury House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1325
  • Self-Funded Nursing Care: from £1435
  • Self-Funded Nursing Dementia Care: from £1435
  • RESPITE Self-Funded Residential Care: from £1545
  • RESPITE Self-Funded Residential Dementia Care: from £1545
  • RESPITE Self-Funded Nursing Care: from £1545
  • RESPITE Self-Funded Nursing Dementia Care: from £1545

All fees determined according to assessment of need

The price(s) shown are provided by the care home. Contact Avebury House for full pricing details and T&Cs.

Contact Avebury House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Avebury House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • James Okeeffe (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (41)

Visiting

  • Visitors welcome at any time

Parking

  • Ample parking available on site

Avebury House Reviews (55)

9.7

Avebury House has a Review Score of 9.7 (9.736) out of 10, based on 19 reviews in the last 2 years.
Over all time Avebury House has 55 reviews.

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Total of 55, showing 1-20
Review from M F (Daughter of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Avebury house rather scared as its all new to her.
At 91 we were nervous too.
However we couldn't be more pleased with her progress in being so happy there.
The team,staff eveyone is so kind and my mum now calls it home.
I cannot stress what a lovely,clean,happy place it is.
Im
delighted she has found the care she needs and as a family we are very very happy with the home
Reply from Tracy Ferrier, Regional Manager at Avebury HouseThank you for taking the time to complete the review for the home. We will of course share this with the team
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Review from Albert B (Resident) published on 2 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my tree years at Avebury House I have been very grateful and satisfied with the care and support of all the carers and nurses, I am totally dead for do not partake in the many activities provided, but enjoy the games of dominoes and cards with other residents, I cannot comment on food or drink as
I am unable to swallow I am fed direct by tube to stomach with liquid energy food, so my final words of my residency at Avebury House is this is my home and I'm very happy here. Thank you.
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you for your lovely comments. We are so pleased to hear that Avebury House feels like home to you and that you have been happy with the care and support you receive. Your kind words mean a great deal to our team, and we are grateful to be part of your journey. Thank you for being a valued member of our Avebury House family.
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Review from Andy B (Son of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident since Feb 2023, has been deaf since 16 and is now 95yrs young. He's independent with his own personal care and can mobilise a short distance with his frame. He has always received the best of care and attention from all staff - Activities include him in Cribb and Domino games,
nursing staff give him his daily dose of nutrition via his PEG, care staff assist him with his Friday morning trip to the shower with a change of clothes, and housekeeping ensure his room is clean and any laundry returned on time. He is a well liked resident who enjoys the interaction and banter with staff and fellow residents. He is treated with a high level of care, dignity, and respect and has built a loving and friendly relationship with all staff. The home is well led and has an excellent administrator who looks after resident finance funds and appointments with the hairdresser and chiropodist etc. It's a lovely home and Dad is very happy there. Many thanks to everyone xx
Reply from Tracy Ferrier, Regional Manager at Avebury HouseThank you for taking the time in completing the review. Your feedback was lovely to read and we will be sure to feed this back to the team within the home. Lovely to know that dad is very happy at the home.
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Review from Jasper S (Friend of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
She started in respite care, then switched to permanent and got a better room. Confused and reluctant to stay for the first few weeks, but the staff are all friendly and helpful. Food is good, and she has plenty of visitors and trips out, so she is becoming happier about being in the home. She is encouraged
to hang up pictures and collect possessions to make it feel like home. She enjoys sitting in the garden. James and Jasmine, the managers, have been very helpful in explaining options and helping her settle in. The only problem is that the phone messages are not passed on when they should be.
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you for your lovely feedback. We're so pleased to hear that settling in has become easier and that the garden, outings, and support from the team have helped make the home feel more comfortable. Your kind words about James, Jasmine, and the staff are greatly appreciated and will be passed on.

Thank you also for highlighting the issue with phone messages. We appreciate the feedback and will share this with the team to help improve communication.
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Review from Simon R (Nephew of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are very caring and friendly. My aunt took a little while to settle in, as you'd expect, but has always remarked about how well they treat her.
She's safe, well cared for and respected and I can't fault how she's been treated.


My only minor gripe is that internal communication seems to

fall down sometimes. Messages don't always seem to get through to other members of staff and, when my Aunt has been unable to take my calls, I often don't get the return phone calls that I'm promised.


Overall though, I'm very happy and know we made the right decision moving her here.

Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you for your kind words and for sharing your experience. We're delighted to hear that your aunt feels safe, respected, and well cared for by the team, as that is always our priority.

We also appreciate your honest feedback regarding communication. Please be assured that this is something the home is actively working on to improve, particularly around message handovers and returning calls promptly. Your comments are invaluable in helping us provide a better experience for both residents and families.

Thank you again for your support and trust in our care. It means a great deal to us.
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Review from L H (Sister-in-law of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely surroundings, expensively fitted out, more like a hotel. Very clean and fresh always/ Staff are very caring and supportive. It's a real home from home.
My brother in law is very well looked after and is happy here.
Reply from Tracy Ferrier, Regional Manager at Avebury HouseThank you for taking the time to complete a review for the home. Avebury house really does have beautiful surroundings, we are very happy that your brother in law is happy at the home. We will of course share your lovely feedback to the team.
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Review from Yvonne D (Wife of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is lovely, well decorated, comfortable furniture, very clean.
My husband has been a resident for over a year and is very happy. The staff are friendly and obviously enjoy their jobs.
Reply from Tracy Ferrier, Regional Manager at Avebury HouseThank you for taking the time to complete this review for the home. We will of course share your comments back to the staff.
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Review from M B (Wife of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A care home is a home to residents for care.
Care in this care home is excellent in manners of ways, because all of the staff - manager - to kitchen staff - housekeeping staff and also the nurses and carers - because each and every member of staff at Avebury House care about what they do. That makes
an excellent home in my opinion. Excellent all round.
Reply from Tracy Ferrier, Regional Manager at Avebury HouseThank you for taking the time to complete a review for Avebury House. We will of course share the lovely feedback to the team.
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Review from J M (Daughter of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just such a caring amazing place - what makes it special is the exceptional staff.
Nothing is too much trouble. All Mum's needs are being met highly.
They are so sweet and kind, very gentle with Mum.
Always keep us informed as sadly I live some distance away.
All questions are answered.
Mum is
always very clean and her hair and nails done; And although bed ridden is in new nightclothes.
The rooms are cosy and bright.
It's warm and fresh.
It's so clean.
If any personal items are required- they always let us know.
Mum has been at Avebury House for 10 months and we are so pleased to have found her a home, not just a souless institution.
Sadly Mum can't really take part in any activities due to her having had several strokes, however the staff are very supportive and attentive
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you for taking the time to leave such a warm and detailed review.

We are really pleased to hear that your mum is happy and well cared for at Avebury House, and that you feel reassured by the communication and support from the team, especially as you are living some distance away. It means a great deal to know that families feel kept informed and listened to.

It's also lovely to read your comments about the kindness of the staff, the attention to personal care, and the homely environment. We know how important these everyday details are, and the team will be very encouraged to hear your feedback.

Thank you again for sharing your experience and for trusting us with your mum's care.
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Review from I G (Friend of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Following urgent admission my friend has been treated with excellent care and compassion. Every effort has been made to make her feel comfortable and welcomed.
The level of staff in this home is, in my experience, as a retired GP, well above average and all are kind, willing to go a little further
and competent.
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you so much for your kind words. We're really pleased to hear that your friend felt comfortable and welcomed during such a difficult time. Your feedback means a great deal to us, and we will be sure to pass your message on to the whole team.
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Review from P M (Resident) assisted by family/friend published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They have great food and great services. The staff tend to keep a clean facility and offer extraordinary care to me.
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you for your kind feedback. We're delighted to hear that you enjoy the food, services and care provided by our team. Your message will be passed on to the staff, who will be pleased to know their efforts are appreciated.
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Review from David M (Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent, very comfortable, well fed & watered. Thank you.
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you so much for your kind words! We're thrilled you found everything comfortable and enjoyable.
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Review from A A (Regular Volunteer) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and welcoming. Residents seem happy and well cared for. Staff are knowledgeable and kind - they are aware of residents' needs and preferences. Can't comment on value for money as have no knowledge of this area.
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you for your kind words! We're delighted you felt welcomed and noticed the care and attention our team provides. We'll be sure to pass your message on to the staff.
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Review from Valerie W (Partner of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was so grateful that Avebury agreed to take my partner for 2 weeks. He had been in the hospital for 8 days after some falls. Leaving him feeling very confused, not knowing where he lived and wandering around all night (after sleeping all day!) - I am 84, needed to get some rest to continue his care,
he lived with me for 8 years after I suggested he should stay with me after his hip replacement - he stayed! bless him.
Reply from Guneet Brookes, Marketing Manager at Avebury HouseWe're so glad we could support you and your partner during this time. Thank you for sharing - our team will be touched to know we could help both of you get some rest and reassurance.
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Review from J S (Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience here and staff 100%. The management has been fabulous. They coped with my disabilities excellently. Vegetarian food has been great made with love. The cleaning staff is excellent.
Reply from Tracy Ferrier, Regional Manager at Avebury HouseThank you very much for the lovely review. We will of course share your feedback with all the team.
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Review from H S (Daughter of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was placed at Avebury House following a long hospital stay, we've now moved dad to be closer to all his family as Devizes was a long way out and we couldn't visit as much as we'd like. I have to say Avebury House were fantastic and Dad was very happy there, he was well cared for, he thought so
highly of all the staff, everyone went above and beyond to keep dad happy and to ensure he had everything he needed. I was always contacted if dad was unwell or if there were any concerns in regards to his health/wellbeing, dad was so sad to leave here and even though he's in a lovely new home, he often tells me how he misses Avebury House, the staff and the food. I really can't thank everyone here enough for making sure dad had a happy settled year and a half with you, thank you
Reply from Geraldine Smith, Director at Avebury HouseThank you so much for taking the time to tell us about you and your father's experience at Avebury House. Your kind words will be passed onto the Avebury team.
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Review from L R (Daughter of Resident) published on 17 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After making a difficult decision to place my mum into care, I couldn't be happier with our home of choice. The staff at Avebury house are compassionate and caring and always answer any queries i have. The manager is prompt at responding to me and always available to talk to. I have had a lovely experience
considering the decision was so very difficult and most of all mum is extremely happy and thriving. Would recommend Avebury house to anybody.
Reply from Geraldine Smith, Director at Avebury HouseThank you for your heartfelt review, it is always motivating and encouraging for our staff to receive such positive feedback. Thank you
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Review from A M (Wife of Resident) published on 30 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is a peaceful calm atmosphere about Avebury House with its lovely view over the garden, trees and canals. I can't thank the staff enough for their kindness and very professional care of my husband who suffered from dementia. It hasn't taken him long to really settle down there. He has plenty of
food to eat and his room is kept spotlessly clean. It's a nice place to visit as I am always made to feel very welcome and part of the 'family'.Would highly recommend it to anyone seeing a good care home.
Reply from Hollie Glover, Home Manager at Avebury HouseThank you for such positive feedback, we are really pleased that you have experienced kindness and a welcoming environment. Your husband is cared for very fondly by the staff, it is a privilege to welcome you both as part of the Avebury Family.
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Review from J A (Son of Resident) published on 7 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My experience of Avebury House is an extremely positive one. The staff are without exception courteous, obliging and at all times willing to accommodate wherever possible individual requirements. There is a very pleasant garden with tables where residents can sit outside to chat with their visitors
and enjoy meals alfresco if they so wish. It is hard to fault the total commitment shown by staff who go beyond the call of duty to ensure that residents are well looked after and happy in this environment. The high standard of in-house catering is also worthy of mention with a good selection of meals always available that are prepared using good quality ingredients. It is most reassuring to know that one's loved ones are being well cared for and are in capable professional hands.
Reply from Geraldine Smith, Director at Avebury HouseThank you for taking the time to review Avebury House Care Centre. Hollie and her team will be delighted to receive this very positive feedback and I am sure it will encourage them to continue to grow the outstanding reputation of this Devises home.
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Review from D B (Daughter-in-law of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has been well looked after and cared for. Carers are quick to respond to call bells. He is treated with respect by all members of staff - management, laundry staff and housekeeping included.
The staff always have time to talk to him and include him in activities.
Reply from Hollie Glover, Home Manager at Avebury HouseThank you very much for your valued feedback, we take pride in what we do and we are so happy to hear that it has a positive impact on the people that live here and their loved ones. I will really enjoy sharing your feedback with the team!
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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Avebury House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.761 for Avebury House is calculated as follows: ( (174 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 222 Ratings = 4.761
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Avebury House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Sep 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

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James Okeeffe

Job Title: Home Manager Joined: 2026

Care Home Manager

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Jasmine Power

Job Title: Deputy Home Manager Joined: 2021

Deputy Home Manager

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Shirley Williams

Job Title: Home Administrator Joined: 2023

Home Administrator

Frequently Asked Questions about Avebury House

What types of Care is Avebury House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Avebury House have?

There are 41 Single Rooms.

What are the Facilities & Services at Avebury House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Avebury House to the centre of Devizes?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avebury House to verify any information. View our terms and conditions. Avebury House has an Enhanced Service - more info.