Avebury House

I would like to share a very well-deserved review for James, the Manager, and all the wonderful staff at Avebury House. Over the past few months, my mother has improved significantly. She is now enjoying socialising with others and taking part in the activities on offer, which has been lovely to see. She seems much happier and more settled and no longer becomes upset when I leave after visiting. Avebury House is clearly very well run, and the staff are consistently kind, courteous, and caring towards the residents. Improvements to the décor, overall environment, and equipment are clearly a constant, ongoing project. As a family, we are very grateful to know that Mum is being so well cared for. It gives us enormous peace of mind and relief to see her safe, supported, and content. Thank you to James and the whole team for the care, kindness, and dedication you show every day.

Throughout my mothers stay at Avebury House for the past 18 months I have found the staff to be caring and supportive of all my mothers needs. She particularly enjoys the lovely gardens. All the staff are happy to listen and respond to any questions or requests. There are lots of fun activities offered to residents. The new manager has made a positive impact with improvements to the whole environment, including a cinema room and seating area to watch the canal.

All is appreciated :-) Thank you ever so much :-)

James & Jazmine have made the process of moving Mum into the carehome less painless with their help and understanding. From the initial show around to Mums admission has been handled with great compassion

I am very happy with the care my sister is receiving. Everyone is very kind to her; sadly, she cannot enjoy all the facilities that are available to her due to mobility issues. But I am hoping things may improve in the future.

Im delighted she has found the care she needs and as a family we are very very happy with the home

In my tree years at Avebury House I have been very grateful and satisfied with the care and support of all the carers and nurses, I am totally dead for do not partake in the many activities provided, but enjoy the games of dominoes and cards with other residents, I cannot comment on food or drink as I am unable to swallow I am fed direct by tube to stomach with liquid energy food, so my final words of my residency at Avebury House is this is my home and I'm very happy here. Thank you.

Dad has been a resident since Feb 2023, has been deaf since 16 and is now 95yrs young. He's independent with his own personal care and can mobilise a short distance with his frame. He has always received the best of care and attention from all staff - Activities include him in Cribb and Domino games, nursing staff give him his daily dose of nutrition via his PEG, care staff assist him with his Friday morning trip to the shower with a change of clothes, and housekeeping ensure his room is clean and any laundry returned on time. He is a well liked resident who enjoys the interaction and banter with staff and fellow residents. He is treated with a high level of care, dignity, and respect and has built a loving and friendly relationship with all staff. The home is well led and has an excellent administrator who looks after resident finance funds and appointments with the hairdresser and chiropodist etc. It's a lovely home and Dad is very happy there. Many thanks to everyone xx

She started in respite care, then switched to permanent and got a better room. Confused and reluctant to stay for the first few weeks, but the staff are all friendly and helpful. Food is good, and she has plenty of visitors and trips out, so she is becoming happier about being in the home. She is encouraged to hang up pictures and collect possessions to make it feel like home. She enjoys sitting in the garden. James and Jasmine, the managers, have been very helpful in explaining options and helping her settle in. The only problem is that the phone messages are not passed on when they should be.

She's safe, well cared for and respected and I can't fault how she's been treated.

My only minor gripe is that internal communication seems to fall down sometimes. Messages don't always seem to get through to other members of staff and, when my Aunt has been unable to take my calls, I often don't get the return phone calls that I'm promised.

Overall though, I'm very happy and know we made the right decision moving her here.

My brother in law is very well looked after and is happy here.

My husband has been a resident for over a year and is very happy. The staff are friendly and obviously enjoy their jobs.

Care in this care home is excellent in manners of ways, because all of the staff - manager - to kitchen staff - housekeeping staff and also the nurses and carers - because each and every member of staff at Avebury House care about what they do. That makes an excellent home in my opinion. Excellent all round.

Sadly Mum can't really take part in any activities due to her having had several strokes, however the staff are very supportive and attentive

The level of staff in this home is, in my experience, as a retired GP, well above average and all are kind, willing to go a little further and competent.

They have great food and great services. The staff tend to keep a clean facility and offer extraordinary care to me.

Excellent, very comfortable, well fed & watered. Thank you.

Very friendly and welcoming. Residents seem happy and well cared for. Staff are knowledgeable and kind - they are aware of residents' needs and preferences. Can't comment on value for money as have no knowledge of this area.

I was so grateful that Avebury agreed to take my partner for 2 weeks. He had been in the hospital for 8 days after some falls. Leaving him feeling very confused, not knowing where he lived and wandering around all night (after sleeping all day!) - I am 84, needed to get some rest to continue his care, he lived with me for 8 years after I suggested he should stay with me after his hip replacement - he stayed! bless him.

My experience here and staff 100%. The management has been fabulous. They coped with my disabilities excellently. Vegetarian food has been great made with love. The cleaning staff is excellent.