Avebury House

11 Canal Way, Devizes SN10 2UB
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9.7 55 Reviews
  • Avebury House, Devizes
Avebury House in Devizes, Wiltshire is registered to care for up to 41 residents.

Operated by Coate Water Care Co Ltd, the care home cares for people with dementia, physical disabilities, mental health issues and those aged 65+.

Staff create a welcoming environment with experienced carers and support staff who create lovely facilities where residents and visitors really feel at home.

Coate Water Care has nine luxury care homes, located across the South West and Midlands.
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Care Provided by Avebury House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1325
  • Self-Funded Nursing Care: from £1435
  • Self-Funded Nursing Dementia Care: from £1435
  • RESPITE Self-Funded Residential Care: from £1545
  • RESPITE Self-Funded Residential Dementia Care: from £1545
  • RESPITE Self-Funded Nursing Care: from £1545
  • RESPITE Self-Funded Nursing Dementia Care: from £1545

All fees determined according to assessment of need

The price(s) shown are provided by the care home. Contact Avebury House for full pricing details and T&Cs.

Contact Avebury House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Avebury House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • James Okeeffe (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (41)

Visiting

  • Visitors welcome at any time

Parking

  • Ample parking available on site

Avebury House Reviews (55)

9.7

Avebury House has a Review Score of 9.7 (9.736) out of 10, based on 19 reviews in the last 2 years.
Over all time Avebury House has 55 reviews.

Overall Experience
  • 41
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Date Published
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Reviewer Connection to Avebury House
  • 16
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  • 1
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Total of 55, showing 41-55
Review from Jo F (Daughter of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful, caring staff in a beautiful and safe environment. Thank you.
Reply from Amanda Timms, Manager at Avebury HouseThank you for your kind words and review. Being in a safe and caring environment is paramount at Avebury House.
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Review from Frederick S (Brother of Resident) published on 19 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care staff have been most efficient in the care provided to my brother. My only hope the following care home provides the same quality of care.
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Review from Carol D (Sister of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely impressed with everything to do with Avebury House. The care and kindness shown to my sister are remarkable. Everyone is so kind and helpful, nothing is too much trouble and always with a smile. The food is jummy. The lounge and dining room is like home from home, and we love the decor - nice
and modern, furniture and curtains very pretty.
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Review from Samantha H (Daughter of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care home. Dad is well looked after. All his care needs are met. The staff are very friendly and professional. I would definitely recommend it to anyone looking to place a loved one into permanent care.
Reply from Amanda Timms, Manager at Avebury HouseThank you for your kind words, we aim to deliver the best service to all our clients.
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Review from Deborah L (Friend of Resident) published on 14 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is beautifully set internally and externally with polite, helpful happy staff. They were attentive to the needs of myself and my friend whilst I visited, extremely professional yet warm in their approach. The manager, who was polite, friendly and professional, offered a tour of the facilities.
All areas match the main areas on view. A beautiful setting with exceptional staffing from the manager down. I will enjoy my revisits.
Reply from Amanda Timms, Manager at Avebury HouseThank you for your kind words about the staff and the care provided. We have done our utmost during the pandemic to ensure that cleanliness and safety are paramount.
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Review from Edna S (Resident) published on 27 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly and on the whole very kind and the nurses are very good. The food is very good but it could be warmer.
Reply from Sue Houldey, Operations Director at Avebury HouseThank you for your comments. I have made a note of your comments about food and will ask the home to investigate this further.
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Review from A P (Son of Resident) published on 27 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the level of care given. All the staff are very helpful and friendly. Father has settled in very quickly.
Reply from Amanda Timms, Manager at Avebury HouseThank you for your kind words about the staff and the care provided. We have done our utmost during the pandemic to ensure that cleanliness and safety are paramount.
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Review from R W (Resident) published on 24 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very good and the nurses. Couldn't be in a better place. Well looked after. Food could be a little better.
Reply from Amanda Timms, Manager at Avebury HouseThank you for your feedback, I will investigate the issues raised around food.
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Review from Justin B (Son of Resident) published on 12 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely understanding staff.
Excellent, clean home.
Covid compliant to the utmost degree.
Reply from Sue Houldey, Operations Director at Avebury HouseThank you for taking the time to provide a review of our home. We are extremely proud of the standards maintained in this home and our excellent and dedicated staff team.
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Review from M L (Daughter of Resident) published on 6 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really friendly and professional. My dad is in safe hands.
Reply from Sue Houldey, Operations Director at Avebury HouseThank you for taking the time to share your review of our home. We are very proud of the home and the staff team who are all hard-working and diligent in their aim to provide the very best standards of care.
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Review from Dawn G (Daughter of Resident) published on 6 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been friendly and helpful, giving us confidence that my mother is being well cared for. The home is clean and nicely furnished, with a good atmosphere.
Reply from Sue Houldey, Operations Director at Avebury HouseThank you for your kind words about the staff and the care provided. We have done our utmost during the pandemic to ensure that cleanliness and safety are paramount.
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Review from Jill H (Daughter of Resident) published on 23 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad resided in Avebury House briefly in December 2020 and then again for 13 days following a stroke at the end of his life. Care was amazing, he needed nothing - they gave all. And also to family in the last few days. Thank you.
Reply from Geraldine Smith, Director at Avebury HouseThank you for your kind words. Hearing from someone who lives and experiences life at Westley Court, is a testament to the dedication, care and attention given by the Manager and all staff at the home. I am sure that anyone having to make the decision to place a loved one into a care service will feel confident and comforted by your comments at what continues to be a difficult period in the care sector.
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Review from Jean S (Resident) assisted by family/friend published on 12 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a fall in January and, following a spell in hospital, went to a nursing home in Westbury. I came to Avebury House just over two weeks ago as it is close to friends and family. So far, I have been delighted with the overall care and attention I have received from everyone here. Nothing seems to
be too much trouble and everyone treats me with kindness and respect.
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Review from Leonard M (Son of Resident) published on 3 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We, as a family, knew Mother wasn't going to get any better and that her life journey would end at Avebury House. We couldn't have wished for a better place to end her long life. The kindness and dignity she was shown was wonderful. Everything was done to make her last few days as comfortable as possible.
My brother, sister-in-law and I were included in all decision making and felt the warmth and care of a truly dedicated manager and all staff. Thank you so much.
Reply from Sue Houldey, Operations Director at Avebury HouseWe were so sorry to have lost your mother after such a short time with us. Thank you for your kind words about the care and support received. I will ensure the staff are made aware of your appreciative remarks.
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Review from E M (Daughter of Resident) published on 30 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Avebury House has been a godsend, a nursing home in Devizes where my dad is well cared for and feels like home to him. The carers and manager are genuinely caring and have done their best for dad especially considering the difficult times we're going through.
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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Avebury House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.761 for Avebury House is calculated as follows: ( (174 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 222 Ratings = 4.761
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Avebury House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Sep 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

No image found

James Okeeffe

Job Title: Home Manager Joined: 2026

Care Home Manager

No image found

Jasmine Power

Job Title: Deputy Home Manager Joined: 2021

Deputy Home Manager

No image found

Shirley Williams

Job Title: Home Administrator Joined: 2023

Home Administrator

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