Avebury House

11 Canal Way, Devizes SN10 2UB
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9.6 43 Reviews
  • Avebury House, Devizes
Avebury House in Devizes, Wiltshire is registered to care for up to 41 residents.

Operated by Coate Water Care Co Ltd, the care home cares for people with dementia, physical disabilities, mental health issues and those aged 65+.

Staff create a welcoming environment with experienced carers and support staff who create lovely facilities where residents and visitors really feel at home.

Coate Water Care has nine luxury care homes, located across the South West and Midlands.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1545
  • Self-Funded Residential Dementia Care: £1000 – £1545
  • Self-Funded Nursing Care: £1000 – £1545
  • Self-Funded Nursing Dementia Care: £1000 – £1545
  • RESPITE Self-Funded Residential Care: £1000 – £1640
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1640
  • RESPITE Self-Funded Nursing Care: £1000 – £1640
  • RESPITE Self-Funded Nursing Dementia Care: £1000 – £1640

All fees determined according to assessment of need

These prices are only a guideline, please contact Avebury House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Kelly Edwards (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Open to all enquirers, happy to show around without an appointment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (41)

Visiting

  • Visitors welcome at any time

Parking

  • Ample parking available on site

Total of 43, showing 41-43
9.6

Avebury House has a Review Score of 9.6 (9.593) out of 10, based on 9 reviews in the last 2 years. Over all time Avebury House has 43 reviews.

Overall Experience

  • 32
  • 10
  • 0
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  • 1

Date Published

43
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34
Overall Experience  Overall Experience 5.0 out of 5

I had a fall in January and, following a spell in hospital, went to a nursing home in Westbury. I came to Avebury House just over two weeks ago as it is close to friends and family. So far, I have been delighted with the overall care and attention I have received from everyone here. Nothing seems to
be too much trouble and everyone treats me with kindness and respect.

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Overall Experience  Overall Experience 5.0 out of 5

We, as a family, knew Mother wasn't going to get any better and that her life journey would end at Avebury House. We couldn't have wished for a better place to end her long life. The kindness and dignity she was shown was wonderful. Everything was done to make her last few days as comfortable as possible.
My brother, sister-in-law and I were included in all decision making and felt the warmth and care of a truly dedicated manager and all staff. Thank you so much.

Reply from Sue Houldey, Operations Director at Avebury House

We were so sorry to have lost your mother after such a short time with us. Thank you for your kind words about the care and support received. I will ensure the staff are made aware of your appreciative remarks.

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Overall Experience  Overall Experience 5.0 out of 5

Avebury House has been a godsend, a nursing home in Devizes where my dad is well cared for and feels like home to him. The carers and manager are genuinely caring and have done their best for dad especially considering the difficult times we're going through.

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Current Review Score: 9.6 (9.593)

Overview of Review Score

The Review Score of 9.6 (9.593) out of 10 for Avebury House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.693 for Avebury House is calculated as follows: ( (76 Excellents x 5) + (19 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 101 Ratings = 4.693

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Avebury House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Sep 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Meet the Team (3)

No image found

Kelly-Marie Edwards

Job Title: Home Manager

Joined: 2025

Home Manager

No image found

Jasmine Power

Job Title: Deputy Home Manager

Joined: 2021

Deputy Home Manager

No image found

Shirley Williams

Job Title: Home Administrator

Joined: 2023

Home Administrator

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