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Care Homes Owned by Coate Water Care Co Ltd in Warwickshire

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Only the locations & reviews in Warwickshire for Coate Water Care Co Ltd are being shown.

Coate Water Care Co Ltd Locations in Warwickshire (1)

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1 Care Home owned by Coate Water Care Co Ltd in Warwickshire

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Mockley Manor
Forde Hall Lane, Ullenhall, Henley-in-Arden B95 5PS
"an extremely well managed home with excellent facilities and first class carers.my wife was treated with kindness and friendliness at all..."Read all 72 reviews

from £1,150 / week63 Rooms

Location Type: Care Home

Mockley Manor has recently received a £4 Million investment and renovation project by owners Coate Water Care Co Ltd. The project has seen the addition of many new features and given the home a very... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care

Coate Water Care Co Ltd Reviews in Warwickshire (72)

9.5

Coate Water Care Co Ltd has a Group Review Score of 9.5 (9.531) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Coate Water Care Co Ltd must have a Review Score.

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Showing 72 reviews matching selected criteria
Review of Mockley Manor from I G (Son of Resident) published on 29 July 2026 Submitted via Postal Card
Overall Experience

My Dad was taken in at Short notice from Hospital. He needed Palliative care. He was there for 5 weeks and had lots of care, and was not on his own at the end. The building was clean and the Staff were very understanding

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words and sorry for your loss

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Review of Mockley Manor from Anthony C (Husband of Resident) published on 15 June 2026 Submitted via Website
Overall Experience

an extremely well managed home with excellent facilities and first class carers.my wife was treated with kindness and friendliness at all times almost as one of the family . I was treated much the same as a daily visitor thank you.i would have no problem highly recommending Mockley Manor.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words, they mean so much to me and my team

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Review of Mockley Manor from Jennifer N (Daughter of Resident) published on 5 June 2026 Submitted via Website
Overall Experience
I cannot express enough how amazing all the staff are at this nursing home!
I visited my mother every single day for well over a month, and the care, compassion and love they showed my mum and myself went above and beyond all my expectations.

My mum was always comfortable, clean, cared for and loved! From what I encountered, they treat every resident in the exact same way. A beautiful home, in a beautiful setting, where your loved one's every need is professionally, personally and generously accommodated. I highly recommend.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words and our thoughts are with you at this time, im pleased that your mum received care in an environment that you were comfortable in and made to feel was her home

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Review of Mockley Manor from Helen H (Daughter of Resident) published on 7 May 2026 Submitted via Postal Card
Overall Experience

My father has been a resident at Mockley Manor for 15 months, and I have nothing but praise for the care home staff.They provide excellent care, and clearly enjoy the family atmosphere provided by the outstanding manager. Communication is excellent and any concerns are quickly dealt with. I would thoroughly recommend Mockley Manor to anyone considering a care home.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you so much for your kind words, feedback is very important to us and those seeking support for their loved one. Thank you again and our thoughts are with you at such a difficult time

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Review of Mockley Manor from Carl S (Son of Resident) published on 24 April 2026 Submitted via Website
Overall Experience

Staff and management are very attentive and welcoming it difficult leaving a mother in a Care home but from the beginning it has been a wonderful experience and i always look forward to going to mockley manor

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words, always a difficult decision to make and glad we are able to support

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Review of Mockley Manor from T N (Son of Resident) published on 16 April 2026 Submitted via Website
Overall Experience
My Mother was admitted to Mockley Manor from the hospital in January 2026, and I feel lucky that we have found such a lovely home for her. It is clean and does not smell like some nursing homes do. The nursing staff are friendly, helpful and always smiling.

If they see me on the way up to see Mother, they will stop me to tell me how she is doing, which is a lovely thing to do. The facilities are good with a cinema room and a hairdresser's, where Mother loves having her hair done every week. The day room has a homely feel and is laid out with a kitchen and lounge area, which has large windows to the floor with a lovely view overlooking the fields. I have even seen small deer in the garden. I can wholeheartedly recommend Mockley Manor.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you very much for your kind words, i am pleased that the facilities we offer support your mums wishes and having a visit to the hairdresser each week is so important to her

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Review of Mockley Manor from Lesley C (Daughter of Resident) published on 2 April 2026 Submitted via Website
Overall Experience

As soon as you walk into Mockley Manor you have the cosy feel of walking into your own home. All of the staff are friendly, welcoming, caring and very compassionate. The entertainment crew led by Kate are amazing, I even joined in myself. We moved my dad into the home in September 2025 as he was nearing the end of his life and it was very comforting to know that everyone looked after my dad with such love and compassion, and made his final hours the best that they could be. Thank you to Rachel, Marie, Amanda and the rest of the team.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you so much for your kind words and support, dad will be sadly missed by us all

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Review of Mockley Manor from L S (Daughter of Resident) published on 12 February 2026 Submitted via Website
Overall Experience

Very happy with the way the home look after my mother. I truely feel i am visiting my mother in her own home.The management and staff are amazing and know my mother so well.The standard of food is good and there plenty of variety.My mother is always happy and never has anything negative to say at the home.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you so much for your kind words, i am pleased that our team are able to support your mum to feel at home

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Review of Mockley Manor from Simon Q (Son of Resident) published on 28 October 2025 Submitted via Website
Overall Experience

We moved my father to Mockley Manor when it became necessary for him to have more medical care and in order for him to be closer to where I live. Mockley Manor have been fantastic since he moved in early June 2025. The staff are extremely friendly and supportive with Rachael Crocker, the care home manager, deserving of high praise. She is always available for a chat, keeps me up to date with any changes in my father's condition and generally goes above and beyond the call of duty. I am so pleased we moved my father to Mockley Manor.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words, I am so pleased dad has settled in well and as a team you are kept up to date with changes to your dad which are very important to you as a family to be made aware of.

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Review of Mockley Manor from Nicola M (Daughter of Resident) published on 3 September 2025 Submitted via Website
Overall Experience
From the moment I walked into Mockley Manor, I knew mom was in the best place she could possibly be. It was immediately apparent that here was a place that was going to take the very best care of my mom.
She was in a lovely room, beautifully decorated and looking out over green fields with bird boxes outside the window. After being in and out of hospital for months, this was such a wonderful environment.
But as ever, it is the staff that make the place special. The manager and the lady on front of house were both so helpful, kind and informative, really helping my dad and the whole family navigate the whole journey. Every one of the care staff were so kind and the attention to detail in ensuring all mom's needs were met was exceptional.

And they were all so kind and supportive to my dad throughout, even after mom sadly passed, the manager and front of house both helped us with the admin, I can't thank them enough.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you so much for your kind words, Im so pleased that you were happy with the care and support given, our thoughts are with you all at such a difficult time

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Review of Mockley Manor from S H (Daughter of Resident) published on 10 July 2025 Submitted via Website
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My father was admitted to the home in January where he was looked after to a good standard of care. There were a couple of occasions where we had to ask for him to be shaved and fingernails cut but apart from that we were more than happy with the care that was undertaking there. The Manager was amazing and always very helpful. If we had a query regarding Dad the home was always clean and tidy. The food look good however Dad didn't really like the food so we did take him snacks in apart from that the care in the end of Dad's life was good it was just a shame home was over 40 minutes away which meant we couldn't visit as much as we wanted to, however there are four daughters so we shared the visits to make them as consistent as possible in Dad's need and mental well-being that he was being cared for and visited by his family members.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words, our thoughts are with you at this difficult time

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Review of Mockley Manor from Jane W (Daughter of Resident) published on 7 May 2025 Submitted via Website
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The home was nice and clean, but the care of my father was very poor, has requested he was not shaved, they didn't help him with his drinking which was very hot, which he spelled it on him, they also cut his elbow which was left to bleed.

Reply from Rachael Crocker, Home Manager at Mockley Manor

I am sorry that you felt the care given to your father was not up to standard, please contact me directly to discuss further

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Review of Mockley Manor from Kathleen E (Wife of Resident) published on 14 April 2025 Submitted via Website
Overall Experience

My husband has settled in with ease thankfully.When I visit I now find him mixing with other residents,whenever he was in other Care Homes for respite he remained in his room for the whole stay.Due to the staff encouraging him he is now enjoying the company of others.We will shortly be joining others for a Quiz at Mockley Manor.We as a family thank all the staff for their care..

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words, I am so pleased your husband has settled in well and is enjoying our variety of activities at the home

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Review of Mockley Manor from L P (Daughter of Resident) published on 14 April 2025 Submitted via Website
Overall Experience
Dad has been resident at MOCKLEY MANOR for the last 2 1/2 years.
During this time, I see improvements. I have one concern (hearing Aids) which is being addressed. In my opinion the staff seem very attentive - in particular a big shout out to one member of staff. She gets the residents to engage with each other as best they can.
Dad's accommodation is good. The food is good.
A big shout out to the manager I can see the care and support she and her team gives. She is also very attentive to the residents family. Lovely care home.

Would I recommend Mockley Manor? YES

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words, will continue to support and address his issues with his hearing aid.

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Review of Mockley Manor from Carl S (Son of Resident) published on 14 April 2025 Submitted via Website
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The whole team at mockly manor are really helpful and wonderful people , my mother has changed so much i feel i have her back again and im happy she is the hands who are caring and know what they are doing ,,, thank you all so much

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you so much for your kind words and so please that mum has settled well into the home and that you feel that mum is safe

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Review of Mockley Manor from Jo K (Daughter of Resident) published on 11 April 2025 Submitted via Website
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My family and I never wanted my Mum to go into a Care Home but her Dementia was getting too difficult for us to manage at home. Mum became a resident at Mockley Manor over 2 years ago and we couldn't be happier with the care she is receiving. The Manager is always available to help us with any queries, the Recetionist always assists my Dad when I'm unable to take him, the carers are just amazing and treat Mum like a member of their own family. I wish I could mention all the staff individually as each and everyone of them goes above and beyond. Mockley Manor is always clean, well maintained and it feels so welcoming whenever I visit. The staff not only look after my Mum but also look after us as a family and treat us with care and compassion. The home is full of love and laughter and I wouldn't want my Mum to be anywhere else other than Mockley Manor. Thank you for everything you do.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words and continued support

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Review of Mockley Manor from Ros A (Daughter of Resident) published on 11 April 2025 Submitted via Website
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We would like to extend our gratitude to all of the staff at Mockley Manor for the great care and support my father is receiving. As a family, we find great reassurance in knowing that he is both happy and content, benefiting from the highest standards of care. I wholeheartedly recommend Mockley Manor to other families seeking similar support.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for kind words, looking forward to seeing you at our quiz

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Review of Mockley Manor from B T (Daughter of Resident) published on 10 April 2025 Submitted via Website
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My mother has been a resident for around 5 years. She has been well cared for and looked after in that time. The carers and all staff are kind and everyone is very welcoming to visitors. There is always a happy and welcoming atmosphere and fellow residents all look well cared for.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words and continued support, im so pleased mum and yourself feel that mum is at home

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Review of Mockley Manor from T P (Daughter of Resident) published on 10 April 2025 Submitted via Website
Overall Experience
Both of my parents have been residents at Mockley Manor within the past year with very different needs, but they have each received very good care.
The home has high standards and is run very efficiently. The rooms and communal areas are pleasant, clean and well maintained. The care staff are hard working, well trained and very respectful.
My mum arrived at Mockley Manor with very advanced dementia and she was provided with the right environment to ensure her final few months were very comfortable.

My Dad continues to feel secure and well cared for and speaks highly of the care staff and management team, who are very approachable, patient and professional and have many years of experience between them. I feel confident that he's in safe hands.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for all you kind words and support, i am proud of the team at Mockley and glad that you feel that both Mum and Dad are safe and well care for

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Review of Mockley Manor from R W (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card
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We are so grateful to the staff at Mockley Manor for looking after my father so well. Everyone was first class and outstanding, resulting in his stay with you being as recommending Mockley Manor to anyone. Many many thanks.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you so much for your kind words, our thoughts are with you at such a difficult time.

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