Care Home Owned by Coate Water Care Co Ltd in Warwickshire

deserving of high praise. She is always available for a chat, keeps me up to date with any changes in my father's condition and generally goes above and beyond the call of duty. I am so pleased we moved my father to Mockley Manor.

outside the window. After being in and out of hospital for months, this was such a wonderful environment.
But as ever, it is the staff that make the place special. The manager and the lady on front of house were both so helpful, kind and informative, really helping my dad and the whole family navigate the whole journey. Every one of the care staff were so kind and the attention to detail in ensuring all mom's needs were met was exceptional.
And they were all so kind and supportive to my dad throughout, even after mom sadly passed, the manager and front of house both helped us with the admin, I can't thank them enough.

and always very helpful. If we had a query regarding Dad the home was always clean and tidy. The food look good however Dad didn't really like the food so we did take him snacks in apart from that the care in the end of Dad's life was good it was just a shame home was over 40 minutes away which meant we couldn't visit as much as we wanted to, however there are four daughters so we shared the visits to make them as consistent as possible in Dad's need and mental well-being that he was being cared for and visited by his family members.

for a Quiz at Mockley Manor.We as a family thank all the staff for their care..

with each other as best they can.
Dad's accommodation is good. The food is good.
A big shout out to the manager I can see the care and support she and her team gives. She is also very attentive to the residents family. Lovely care home.
Would I recommend Mockley Manor? YES

the Recetionist always assists my Dad when I'm unable to take him, the carers are just amazing and treat Mum like a member of their own family. I wish I could mention all the staff individually as each and everyone of them goes above and beyond. Mockley Manor is always clean, well maintained and it feels so welcoming whenever I visit. The staff not only look after my Mum but also look after us as a family and treat us with care and compassion. The home is full of love and laughter and I wouldn't want my Mum to be anywhere else other than Mockley Manor. Thank you for everything you do.

to other families seeking similar support.

working, well trained and very respectful.
My mum arrived at Mockley Manor with very advanced dementia and she was provided with the right environment to ensure her final few months were very comfortable.
My Dad continues to feel secure and well cared for and speaks highly of the care staff and management team, who are very approachable, patient and professional and have many years of experience between them. I feel confident that he's in safe hands.

has been the excellent communication from the manager and receptionist.
He was then assessed as needing permanent care. We were delighted when Mockley Manor said that a bed was available and this was quickly and efficiently agreed upon.
In the past few weeks he has regained his mobility, become much more positive in his mood and has made friends. He keeps on saying how everyone is so smiley. He also says "I can't believe how well things have worked out". Neither can we, so thanks to the whole team at Mockley Manor.

a little more proactive contact with the nursing staff - for example explaining what the GP has prescribed and what drugs were for - but my questions were always answered once asked. I totally appreciate how many residents the staff have to look after but would have appreciated them observing my sister more so they could see what we were seeing e.g her cerebral agitation. Overall, I'm so grateful for the dignity and respect shown to my sister by everyone. My heartfelt thanks.

few over the years) they are dealt with very quickly.
My family and I are very happy with the care Mum has received over the years.

staff member has played a part to ensure a smooth transition with minimal fuss and stress.
She is already thriving with the care and attention staff are providing.
Thank you very much.

in a professional and caring manner.

she was on 'end of life' care. When my mum first needed to go into a nursing/care home, it was a daunting prospect as there were so many choices. But when she ended up in Mockley Manor, I knew I had made the right choice. I would heartily recommend them to anyone looking for the right nursing home for a loved one.