Mockley Manor

Only one suggestion that I do have is more activity for the residents that are up and about, whether that be entertainment, music, quizzes.

My Dad was taken in at Short notice from Hospital. He needed Palliative care. He was there for 5 weeks and had lots of care, and was not on his own at the end. The building was clean and the Staff were very understanding

an extremely well managed home with excellent facilities and first class carers.my wife was treated with kindness and friendliness at all times almost as one of the family . I was treated much the same as a daily visitor thank you.i would have no problem highly recommending Mockley Manor.

My mum was always comfortable, clean, cared for and loved! From what I encountered, they treat every resident in the exact same way. A beautiful home, in a beautiful setting, where your loved one's every need is professionally, personally and generously accommodated. I highly recommend.

My father has been a resident at Mockley Manor for 15 months, and I have nothing but praise for the care home staff.They provide excellent care, and clearly enjoy the family atmosphere provided by the outstanding manager. Communication is excellent and any concerns are quickly dealt with. I would thoroughly recommend Mockley Manor to anyone considering a care home.

Staff and management are very attentive and welcoming it difficult leaving a mother in a Care home but from the beginning it has been a wonderful experience and i always look forward to going to mockley manor

If they see me on the way up to see Mother, they will stop me to tell me how she is doing, which is a lovely thing to do. The facilities are good with a cinema room and a hairdresser's, where Mother loves having her hair done every week. The day room has a homely feel and is laid out with a kitchen and lounge area, which has large windows to the floor with a lovely view overlooking the fields. I have even seen small deer in the garden. I can wholeheartedly recommend Mockley Manor.

As soon as you walk into Mockley Manor you have the cosy feel of walking into your own home. All of the staff are friendly, welcoming, caring and very compassionate. The entertainment crew led by Kate are amazing, I even joined in myself. We moved my dad into the home in September 2025 as he was nearing the end of his life and it was very comforting to know that everyone looked after my dad with such love and compassion, and made his final hours the best that they could be. Thank you to Rachel, Marie, Amanda and the rest of the team.

Very happy with the way the home look after my mother. I truely feel i am visiting my mother in her own home.The management and staff are amazing and know my mother so well.The standard of food is good and there plenty of variety.My mother is always happy and never has anything negative to say at the home.

We moved my father to Mockley Manor when it became necessary for him to have more medical care and in order for him to be closer to where I live. Mockley Manor have been fantastic since he moved in early June 2025. The staff are extremely friendly and supportive with Rachael Crocker, the care home manager, deserving of high praise. She is always available for a chat, keeps me up to date with any changes in my father's condition and generally goes above and beyond the call of duty. I am so pleased we moved my father to Mockley Manor.

And they were all so kind and supportive to my dad throughout, even after mom sadly passed, the manager and front of house both helped us with the admin, I can't thank them enough.

My father was admitted to the home in January where he was looked after to a good standard of care. There were a couple of occasions where we had to ask for him to be shaved and fingernails cut but apart from that we were more than happy with the care that was undertaking there. The Manager was amazing and always very helpful. If we had a query regarding Dad the home was always clean and tidy. The food look good however Dad didn't really like the food so we did take him snacks in apart from that the care in the end of Dad's life was good it was just a shame home was over 40 minutes away which meant we couldn't visit as much as we wanted to, however there are four daughters so we shared the visits to make them as consistent as possible in Dad's need and mental well-being that he was being cared for and visited by his family members.

The home was nice and clean, but the care of my father was very poor, has requested he was not shaved, they didn't help him with his drinking which was very hot, which he spelled it on him, they also cut his elbow which was left to bleed.

My husband has settled in with ease thankfully.When I visit I now find him mixing with other residents,whenever he was in other Care Homes for respite he remained in his room for the whole stay.Due to the staff encouraging him he is now enjoying the company of others.We will shortly be joining others for a Quiz at Mockley Manor.We as a family thank all the staff for their care..

Would I recommend Mockley Manor? YES

The whole team at mockly manor are really helpful and wonderful people , my mother has changed so much i feel i have her back again and im happy she is the hands who are caring and know what they are doing ,,, thank you all so much

My family and I never wanted my Mum to go into a Care Home but her Dementia was getting too difficult for us to manage at home. Mum became a resident at Mockley Manor over 2 years ago and we couldn't be happier with the care she is receiving. The Manager is always available to help us with any queries, the Recetionist always assists my Dad when I'm unable to take him, the carers are just amazing and treat Mum like a member of their own family. I wish I could mention all the staff individually as each and everyone of them goes above and beyond. Mockley Manor is always clean, well maintained and it feels so welcoming whenever I visit. The staff not only look after my Mum but also look after us as a family and treat us with care and compassion. The home is full of love and laughter and I wouldn't want my Mum to be anywhere else other than Mockley Manor. Thank you for everything you do.

We would like to extend our gratitude to all of the staff at Mockley Manor for the great care and support my father is receiving. As a family, we find great reassurance in knowing that he is both happy and content, benefiting from the highest standards of care. I wholeheartedly recommend Mockley Manor to other families seeking similar support.

My mother has been a resident for around 5 years. She has been well cared for and looked after in that time. The carers and all staff are kind and everyone is very welcoming to visitors. There is always a happy and welcoming atmosphere and fellow residents all look well cared for.

My Dad continues to feel secure and well cared for and speaks highly of the care staff and management team, who are very approachable, patient and professional and have many years of experience between them. I feel confident that he's in safe hands.