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Mockley Manor

Forde Hall Lane, Ullenhall, Henley-in-Arden, Warwickshire B95 5PS
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Mockley Manor, Henley-in-Arden
Mockley Manor, Henley-in-Arden
Mockley Manor, Henley-in-Arden

Mockley Manor has recently received a £4 Million investment and renovation project by owners Coate Water Care Co Ltd.

The project has seen the addition of many new features and given the home a very homely yet extremely luxurious feel.

Mockley Manor now have 28 Beautifully furnished, spacious Care suites to add to the already popular 33 bedrooms available.

New luxury facilities such as The Mockley Manor Picture House Cinema, Barbarella's hair &...  

Care Provided by Mockley Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150From £1,245

All fees determined following assessment

Contact Mockley Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rachael Crocker (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (46)

Visiting

  • No set visiting time, visitors are welcome at any time

Parking

  • On site parking

Mockley Manor Reviews (72)

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9.8

Mockley Manor has a Review Score of 9.8 (9.792) out of 10, based on 25 reviews in the last 2 years. Over all time Mockley Manor has 72 reviews.

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Review from Andrew M (Son of Resident) published on 24 October 2019 Submitted via Website
Overall Experience

My wife and I toured around many homes and were completely bewildered before we found Mockley Manor, where we found gold. My dad was very resistant to being in a nursing home at that time and was tricky, to say the least. However, the management and staff were wonderful, patient and also so reassuring to us, as we live two hours away. My dad had mobility issues but also age-related health problems which the staff took in their stride. When my dad's heath recently declined further, nothing was too much trouble in nursing him until he passed away. Prior to his death, the staff even arranged a 91st birthday celebration and cake for him. I cannot recommend the home and the staff highly enough. It has been such a comfort to us over the last few months to know that he has been so well cared for.

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Review from Alan G (Son of Resident) published on 29 July 2019 Submitted via Website
Overall Experience

My mother gained a place at Mockley Manor in December 2018, following a couple of falls at home, hospitalisation and the hospital decision that Mum could not go back to her home as she needed full-time care. My brother and I were very fortunate that Mum had been assigned an excellent care worker who gave great advice and support. We looked at a number of care homes before deciding on Mockley Manor. Whilst not the most modern of premises it had a good feel to it and seemed to have that extra something that was missing at other care homes we looked at. It has proved to be a wonderful place for Mum. Although she is not always sure where she is, she is very contented and has settled in really well. The level of services provided including routine and nursing care, food, hairdressing, podiatry, opticians, medical support and social activities are all very good. The staff are exceptional, providing not just care but also love for each of the residents. We fully recommend Mockley Manor.

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Review from L H (Daughter of Resident) published on 7 November 2018 Submitted via Postal Card
Overall Experience

My father gained a place at Mockley Manor in August 2018. As he is suffering from ever-worsening dementia it took him a while to settle in. His nighttime semi-conscious bouts of 'fighting his demons' are not easy to cope with but the staff knew exactly how to manage and with their caring care he has become more relaxed and the night time episodes are diminishing in severity. By freely giving care and attention the staff have brought about in him a feeling of security. It is possible that continual routine care has allowed him to develop some sense of understanding that there will always be someone there for him if he feels scared or unsure. They will make him clean, comfortable, warm and well fed. They will be his friends, all of the staff, everybody will help him in a time of need.

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Review from Julia J (Daughter of Resident) published on 28 December 2017 Submitted via Website
Overall Experience

My Dad had Parkinson's Disease, and in summer 2014 we knew he would need to be in a home. After a recommendation, we visited a couple of places, but Mockley Manor was the friendliest and luckily had a vacancy, so Dad moved in. Unfortunately, Mum became ill shortly after and had to undergo major surgery. The manager kindly offered Mum her own room for some recuperation, and they lived together there for just over a year. Sadly Mum died a year ago, followed by Dad in May.

Throughout their time as residents, they were cheerful, and although not social mixers, had great relationships with the staff. As neither my sister or myself lived locally, it was a great comfort to know that they were being looked after when we weren't there and that all the staff would let us know if there were any concerns, and supported Dad when Mum died. Due to their circumstances, it was the only way they could be cared for together.

We are so grateful they were able to do this, and miss visiting!

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Review from Louise M (Granddaughter of Resident) published on 27 November 2017 Submitted via Website
Overall Experience

My Grandmother is very happy at Mockley Manor and I would highly recommend to any other families who may be looking for residential care for a family member.

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Review from Elizabeth S (Daughter of Resident) published on 27 November 2017 Submitted via Website
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My father is very content and enjoys his cooked breakfast. We joined him for Christmas Lunch and were looked after well.

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Review from Peter S (Son of Resident) published on 1 March 2017 Submitted via Website
Overall Experience
Whilst my father's stay at Mockley Manor was sadly brief, I cannot praise highly enough the standard of care and kindness shown to my father, my mother and the rest of my family.

The staff - from the Manager, her assistant, right the way through to the kitchen were excellent - so friendly and compassionate to the end, and I will never be able to thank them enough for letting Dad see out his last few days in such a caring atmosphere.

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Review from Jean P (Wife of Resident) published on 5 January 2017 Submitted via Postal Card
Overall Experience

We are very pleased with our experience and my husband is well cared for. The carers do a good job, sometimes very stressful times for them but always with a smile. The food is sometimes bland but generally quite good. The activities could be improved but of course, not everyone wants to join in. The 'Home' does a fantastic job, my husband has settled in well, we are always made welcome when we go to visit him which is lovely. The manager and her team are really superb. Well done to them all!

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Review from Susan H (Daughter of Resident) published on 22 December 2016 Submitted via Postal Card
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I feel I was so lucky to have found this care home for my mother. She was so independent and I really didn't think she would settle. As she was unable to stand and a serious cancer diagnosis was arrived at I thought she would give up. After a few days at Mockley Manor I found she looked better and had recovered her zest for life. She needs a lot of care and always receives kindness and consideration from the staff. She said her 97th birthday in the care home was the best ever. Quite a tribute to her care.

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Review from Ann K (Wife of Resident) published on 20 December 2016 Submitted via Postal Card
Overall Experience

My husband has only been at Mockley Manor since 16th September this year. I have only praise for the management, nurses, carers, cleaner and any other staff members. They all do a fantastic job. Anytime I have asked for nay help or ask for something to be done for him it has been dealt with without question. They are a very happy group of people. I cannot think of anywhere else I would like him to be. They treat all the family with respect. I think it is a very nice place for anyone to be in there.

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Review from D P (Son of Resident) published on 20 December 2016 Submitted via Postal Card
Overall Experience
The care home has a lovely warm friendly environment, and the carers always take the time to speak to residents and their family and friends.

We appreciate resources are stretched to the maximum due to finance restrictions, and the carers and nurses have to do ridiculous hours. But we have never felt in my Fathers time there that he has ever been neglected. Ideally, we'd love him to have more personal care but appreciate this is not possible. But he is always clean, warm and being fed and that is paramount to his health

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Review from Gary M (Son of Resident) published on 22 June 2016 Submitted via Website
Overall Experience

My mum received variable care. On leaving she left photos which still haven't been returned to her. Why?

Reply from Rachael Crocker, Home Manager at Mockley Manor

The pictures have been returned safely. Did not wish to send these in the post, due to the risk of these getting damaged/lost which I feel would cause more distress. I apologize for any upset caused.

Many thanks

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 April 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (3)

Rachael Crocker
Rachael CrockerJob Title:Registered ManagerJoined: 2010

Hello, my name is Rachael and I am proud to be the Registered Manager for Mockley Manor Care Home. I have worked at the care home for 12 years, 10 of those years under the ownership of Coate Water Care. I am a registered nurse by background and have a degree in Palliative Care. My passion is for high standards and quality care, ensuring the residents are cared for in a homely environment surrounded by beautiful countryside and belongings of their own. I have worked as a nurse for over 25 years and have worked my way up to the role of Registered Manager.

Working for a family-managed company, in my opinion, is much better than larger groups, each home is individually managed and we have a degree of autonomy on how we manage the home. In addition, we have the support of a smaller management team who knows every resident and staff member which is important to me. I feel that this method allows the home to feel empowered, supported and directed as well as ensures essential care is given.

Family is essential and I am privileged to be able to work with my own family at the home, my husband works on maintenance, and other staff members have siblings or family members also working at home.

What I love the most about my job is that each day is different, I am privileged to work with some very dedicated and skilled staff. I am part of the overseas nursing programme and help train and support new staff. I also have a great relationship with the team I work with and the relatives of the residents I care for. I can honestly say that I do love my job.

Amanda Osborne
Amanda OsborneJob Title:Deputy ManagerJoined: 2018

Deputy Manager

Marie Haynes
Marie HaynesJob Title:AdministratorJoined: 2009

Administrator

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