Mockley Manor

We are so grateful to the staff at Mockley Manor for looking after my father so well. Everyone was first class and outstanding, resulting in his stay with you being as recommending Mockley Manor to anyone. Many many thanks.

I was so thankful that we were given the space and support to spend so much time with my sister in her final weeks at Mockley Manor. It was very much the next best thing to her being in her own home. Acknowledging my personal need for lots of information, there were times when I would have welcomed a little more proactive contact with the nursing staff - for example explaining what the GP has prescribed and what drugs were for - but my questions were always answered once asked. I totally appreciate how many residents the staff have to look after but would have appreciated them observing my sister more so they could see what we were seeing e.g her cerebral agitation. Overall, I'm so grateful for the dignity and respect shown to my sister by everyone. My heartfelt thanks.

Unfortunately my wife's stay was only 5 weeks but the staff went out of their way to make her stay as comfortable as possible.

My family and I are very happy with the care Mum has received over the years.

Thank you very much.

My mum was in Mockley Manor for short stay care. The home care manager, the carers and other staff were very supportive to both mum and myself throughout Mum's stay. The home was very clean and the staff went above and beyond making my mum's stay as comfortable as possible, any issues were dealt with in a professional and caring manner.

The premises are clean and welcoming, with furnishings kept in a very good state of repair. The staff are kind and displayed a pleasant manner with my nan and grandad and showed me courtesy to me and to my partner.

My mum spent the last 15 months of her life at Mockley Manor and I was so impressed with how well the home is run, how clean it is, how comfortable and bright the rooms are and how friendly the staff are towards the residents. They cared for my mum so considerately, especially in her last few days when she was on 'end of life' care. When my mum first needed to go into a nursing/care home, it was a daunting prospect as there were so many choices. But when she ended up in Mockley Manor, I knew I had made the right choice. I would heartily recommend them to anyone looking for the right nursing home for a loved one.

The care received by my dad from his admission in June 2022 to his passing away in April 2023 was second to none. All the staff were caring, compassionate and approachable and it gave me, my brother, sister, grandson and extended family and friends great comfort to able to visit at any time. During his time here we were kept involved in all aspects of his care and when he passed away we were given as much time as we needed to be with him. Many, many thanks for the care he was given by you all.

My father was a resident at Mockley Manor Care Home for two and a half years. Throughout he was treated with dignity and love; the team there kept us well informed. They were happy to deal with all of our questions over that time, and there were many. They were especially helpful and considerate in his last few days and allowed us the time and space to say goodbye properly.

Since my father has been a resident at Mockley Manor, I have been delighted with the care he receives. The staff are fantastic in the care they give and the genuine warmth and kindness that they show. I really can't fault anything at all, a wonderful place.

She was at Mockley Manor for 10 weeks. Although she was on end-of-life care she loved it there until she deteriorated and no long was aware of her surroundings. I cannot stress enough how wonderful and compassionate all the staff were, they deserve a medal. Thank you to all of them.

My cousin was admitted to Mockley Manor in April 2020, and until her death in May 2023, the staff were caring and mindful of her wishes. She was well supported throughout her stay, with staff 'going the extra mile' to ensure she was comfortable and had what she required. Communication with the staff (particularly the manager) was freely available, which was important as I live a considerable distance from Mockley Manor.

Thank you to all the staff. You genuinely care for your residents and it shows!

We always found staff pleasant to deal with and felt she was safe. She felt comfortable and made genuine relationships with a number of carers. Any of our concerns were always dealt with quickly and satisfactorily.

Thanks to the manager and the whole team for making a really tough past few weeks much more bearable for our family.

Mockley Manor has the advantage of being a recently constructed home and it is well-maintained. The rooms are well designed, spacious and well equipped, whilst communal areas and catering facilities are reassuringly appropriate. Activities are being enhanced with the appointment of energetic organisers. Crucially, the Manager of this home is utterly dedicated to the residents in her care.

It is a warm and welcoming home in a peaceful location. Visitors are always made to feel welcome. Communication is excellent.

I would recommend Mockley Manor to anyone seeking care.

My partner was transferred from Warwick Hospital on 25th June 2020. He suffered from Alzheimer's Disease, was seriously ill and immobile. From the moment he entered the home he was given the most wonderful care. After several months he was moved from the nursing section of the home to the care section and within hours he began to respond to staff and fellow residents alike. All the staff knew him and gave him respect, compassion and day-to-day care and support - they were his second family. He went into Mockley unable to communicate but was soon able to lose his frustrations and smile and joke (in his own special way). We described the progress he made as a "mini miracle". As his partner, I was kept informed by the manager and nursing staff of his health and wellbeing throughout his stay at the home. Sadly, on 1st September 2022, he was taken ill with aspiration pneumonia and passed away that evening. I cannot recommend Mockley Manor highly enough.