Church View Care Home

Rainer Close, Stratton St Margaret, Swindon SN3 4YA
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9.6 47 Reviews
  • Church View Care Home, Swindon
Church View is situated on the outskirts of Stratton and is easily accessible by public transport. The purpose-built home is beautifully decorated to create a warm and homely environment for the residents, whilst providing the best care possible.

The home welcomes relatives at any time and they are encouraged to take part in all the activities that take place in the home.

Church View has a highly trained staff team to support residents in all aspects of their daily living and offer a range of activities to suit most tastes.

All meals are freshly prepared on-site by the chefs and residents can choose from the menu daily, or an alternative should they wish. Drinks and snacks are widely available throughout the day and night.

The home has gardens which includes a summer house. There is an on-site cafe open for residents and visitors daily.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1545
  • Self-Funded Residential Dementia Care: £1000 – £1545
  • Self-Funded Nursing Care: £1000 – £1545
  • Self-Funded Nursing Dementia Care: £1000 – £1545
  • RESPITE Self-Funded Residential Care: £1000 – £1640
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1640
  • RESPITE Self-Funded Nursing Care: £1000 – £1640
  • RESPITE Self-Funded Nursing Dementia Care: £1000 – £1640

All fees determined by outcome of assessment

These prices are only a guideline, please contact Church View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Fiona Bi-Walker (Manager)

Local Authority / Social Services

Admission Criteria

  • Open to all enquirers, happy to show around without an appointment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (6)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Operate open visiting times

Parking

  • Free on site parking

Church View Care Home Reviews (47)

Total of 47, showing 1-20
9.6

Church View Care Home has a Review Score of 9.6 (9.606) out of 10, based on 20 reviews in the last 2 years. Over all time Church View Care Home has 47 reviews.

Overall Experience

  • 29
  • 14
  • 3
  • 0
  • 1

Date Published

47
6
9
20
27

Review from L S (Daughter of Resident) published on 29 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was discharged from the hospital into the care of Church View Care Home. The manager and her team have offered Mum outstanding care. They have shown Mum great respect, and her treatment (medical) has been outstanding. My brother and I can't thank you enough for taking Mum into your care. We
feel so lucky that you had space for Mum.

Reply from Fiona Biwalkar, Manager at Church View Care Home

Thank you so much for your kind words. I really appreciate you taking time and giving us this review. I will pass the complement to the wider team. Thanking you again.

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Review from Catherine h (Wife of Resident) published on 16 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to Church View needing complex nursing care. Every member of staff were very kind to him and treat him with great respect and met with all his requirements. He was bed bound most of the time and unable to eat so cannot comment on this.
Unfortunately he passed away but so pleased that
he was so well cared for in his last days. I also received lovely support from Manager and all the staff.

Reply from Fiona Biwalkar, Manager at Church View Care Home

It was a pleasure looking after your dear Husband. Thank you for the lovely and positive comments regarding our care and staff. Thanking you again for taking time to leave us a review, much appreciated. Take Care.

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Review from D T (Daughter of Resident) published on 16 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always kind, courteous and respectful. I feel safe in the knowledge that my mum is well cared for and that I will be kept informed.
It's good to be able to sleep without worrying about Mum.

Reply from Fiona Biwalkar, Manager at Church View Care Home

Thank you for taking the time to complete this review. It always lovely to hear such kind and respectful word used to describe our staff. It is our pleasure caring for your Mum. I will be pass the feedback to the wider team. Thank you

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Review from E R (Daughter of Resident) published on 30 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Church View for approximately 3-and-a-half years. The staff are very friendly and also happy to answer any queries I have regarding Mum's health. Mum is always treated with respect and kept clean. They do wonders in helping with maintaining her weight. They also welcome our family
dog.

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Review from A M (Daughter of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My dad was resident at Church View this is a home for Dementia and Alzheimer's, yet the staff take offence to a 91 year old man swearing, name calling, and outbursts. Hold family accountable for his actions and us apologising constantly saying this so out of character of my dad. On occasions certain
staff being rude to family saying things like tell him to stop name calling and one member of staff saying do you think its nice the way your dad treats us. My reply was sorry but you should not be a Dementia carer with that attitude. To me they are not trained enough in dealing with elderly with Dementia, no compassion whatsoever. Staff need to be trained properly if working in this type of home, Dad had fall, split his head open. safety mat didn't go off, why? Paramedics tended to Dad and told staff to call community nurse to glue the gash. That didn't happen, dad was removed from the home, for his safety. Has now passed away two days ago. He will be buried with a black eye and a bad gash on forehead.

Reply from Natasha Dreyer, Marketing Manager at Church View Care Home

We understand that this was a very difficult time for you and your family and we are very sorry that your loved one had to leave our care at Church View as we were no longer able to meet his needs. Our staff are well trained in dealing with dementia and the elderly however, our staff are not trained with regards to challenging behaviour. This was recognised by the crisis team who felt that your Father would be more suitably treated / assessed in a specialist environment.

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Review from S B (Son of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really happy with the excellent care given to Dad. He went into Church View for respite but has since decided to stay, as he's happy there.
His health has improved significantly and the staff are excellent, all very caring, with the management always ready to discuss any questions we have about
Dad's care, which is very reassuring.

Reply from Natasha Dreyer, Marketing Manager at Church View Care Home

Thank you very much for your lovely review! Our Team really appreciates that you have ten the time to review our lovely Home.

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Review from A L (Daughter of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As you can see from our ratings, we are more than satisfied with the care my mum receives. Even when she was admitted to hospital recently, we were well informed and the care since has been admirable.

Reply from Lisa Guy, Home Manager at Church View Care Home

Thank you for the wonderful review. I shall feed this back to our wider team. It has been a pleasure to looking after your mum.

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Review from Helen W (Daughter of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful to the manager and the team for taking such excellent care of our dad. Everyone is so welcoming whatever time or day we visit. The activities are great, the food is good, and it's lovely that we can join Dad for a meal or take a treat in for him. The staff are so accommodating and
so much effort has continued to be made to get to know Dad, understand his individual needs and personalise his care. A huge thank you to everyone at Church View.

Reply from Lisa Guy, Home Manager at Church View Care Home

Thank you for the kind words; it is a pleasure having your dad live with us at Churchview. I will pass your feedback on to the wider team.

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Review from Debbie S (Niece of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle was a resident for 4, nearly 5 years. He was very happy at the home and very well cared for - the staff were very kind, helpful and friendly.

Reply from Lisa Guy, Home Manager at Church View Care Home

Thank you for the lovely review. Your uncle was a pleasure to know. I shall feed your lovely comments back to the wider team.

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Review from Hilda H (Sister of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it was about 3 years my brother lived in your lovely home. He had nothing but praise for everything and everyone involved.
When we came to visit we also felt part of the family as we were made so welcome.
I sincerely thank each person who so diligently looked after him so well.

Reply from lisa Guy, Home Manager at Church View Care Home

Thank you for your lovely review of Churchview Nursing Home. I shall feed these comments back to the wider team. It was a pleasure to know your brother, he was a very special man.

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Review from L P (Daughter of Resident) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day 1, the staff went over and above to care for our Mum. They treated her with dignity and sensitivity. All staff are attentive, friendly, and welcoming - no matter what time of the day or night. Staff couldn't do more to make visitors feel welcome and comfortable.
Any adaptations to the room
were always accommodated promptly and laundry was completed very efficiently. Can't thank the staff enough.

Reply from lisa Guy, Home Manager at Church View Care Home

Thank you for your lovely comments, I shall feedback to the wider team. It was a pleasure having your mum stay with us at Church View Care Home.

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Review from G R (Brother of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This month Church View helped myself and family members hold a commitment ceremony in the grounds of the home for my sister and her partner.
The time and effort put in by all of the staff was above and beyond what I would describe as their normal duties. The team from the home right through from the
management to the handyman worked tirelessly the whole day, and they should all feel proud of what they achieved. I cannot express enough thanks to them all.

Reply from Lisa Guy, Home Manager at Church View Care Home

It was a pleasure holding the ceremony at Churchview Nursing Home. It was a beautiful day for all. We are very proud of all the staff and the team effort made to make the day perfect. Thank you for the lovely review, I shall feedback to the wider team.

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Review from L V (Daughter-in-law of Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was admitted into the home in February 2024. The staff worked with him brilliantly and he settled in fairly quickly. He has special dietary requirements, which are being catered for by the brilliant kitchen team. The staff are the home are beyond belief. Everyone is friendly and caring
and makes my father-in-law feel at home. He actually calls it "home sweet home". Would highly recommend the home, if you want your loved ones to go to a happy home!

Reply from lisa Guy, Home Manager at Church View Care Home

Thank you for the lovely review. I shall feed back to the wider team

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Review from D L (Husband of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit daily and have found the care provided to be very good. The nurses are excellent as are the care staff, they provide caring professionalism with cheer and good humour. All seem sensitive to the needs of the residents and attend to them with politeness, courtesy, and devotion. The ancillary staff
are the same cheerful and effective. The atmosphere of Church View is of warmth and homeliness, along with a deep sense of commitment to the health and well-being of the residents.

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Review from K C (Daughter of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the team at Church View who care for my dad, he thoroughly enjoyed a recent visit from a singer and singing along to familiar songs with the other residents. Always a warm welcome from the staff at Church View when I visit. Dad gives great reviews of the food and staff looking after
him. I have been impressed with the efforts made to get to know the resident's individual preferences. Keep up the great work!

Reply from lisa Guy, Home Manager at Church View Care Home

Thank you for the lovely review, I am so pleased you enjoyed the entertainment.

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Review from Lucia L (Daughter of Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always excellent, not a bad word can be said about Church View.

Reply from Tracy Ferrier, Manager at Church View Care Home

Thank you for taking the time to complete a review for Church View Nursing home. I will of course share this with the team.

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Review from I G (Husband of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The facilities at Church View are excellent with comfortable and spacious rooms. Nothing is too much trouble for the staff who are very welcoming and discharge their duties with efficiency while retaining a good sense of humour. The staff take the time to understand the needs and preferences of each
person and take care to offer support while fostering a sense of dignity and respect.

Reply from Tracy Ferrier, Manager at Church View Care Home

Thank you very much for taking the time to complete a review for Churchview. Your lovely words mean a lot and I of course will share this with the staff. Thank you

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Review from J S (Daughter of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent service received by myslef on visiting Mum for lunch. The welcome was friendly, the food was excellent, and the small details were noted, like placemats and flowers on the dining table. The home is well-run by the current manager who has an excellent team of staff behind her.

Reply from Tracy Ferrier, Manager at Church View Care Home

Thank you for taking the time to complete this review. It is very nice to hear your feedback, and I will be sure to feed this back to the staff. Thank you.

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Review from R W (Friend of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend initially arrived at Church View in Nov 2023. From day one, all staff were welcoming, supportive of him and myself. They ensured we had as much information as possible and caringly went over all aspects of settling my friend into his new setting. They immediately got to know my name and whenever
I spoke with any member of staff, I could tell they had taken time to get to know him too (his personality, likes, dislikes etc).
Since that time, admin, nursing and care staff have been exemplary in their care and support of my friend. They ensure that he is involved as much as possible (and as much as he would like) in the special events and programme they offer. Although restricted at the moment to his bed, they work continuously with the physio team to help him reach his mobility goals including daily exercises within the bed.
I've never met a more caring bunch of people. Always greeting with a smile of welcome, nothing is too much trouble in making my friend as happy as possible. Thank you.

Reply from Tracy Ferrier, Manager at Church View Care Home

Thank you for taking the time to complete a review for the care home. Your comments are truly lovely to read and I will ensure that this is shared with the staffing team.
Thank you

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Review from Sharon T (Daughter of Resident) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Church View Care Home is so clean and comfortable. The staff are absolutely amazing and really care for our dad.
Since he arrived in November 2023 he’s been getting to know all the staff and despite having his own ups and downs, he’s having a positive experience here in Church View.

Reply from Tracy Ferrier, Manager at Church View Care Home

Thank you for taking the time to complete a review for Church View Care Home. Your comments are lovely to read, and I will of course share this with the staffing team.

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Current Review Score: 9.6 (9.606)

Overview of Review Score

The Review Score of 9.6 (9.606) out of 10 for Church View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.606 for Church View Care Home is calculated as follows: ( (159 Excellents x 5) + (64 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 231 Ratings = 4.606

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Church View Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (3)

Fiona

Fiona Biwalker

Job Title: Home Manager

Joined: 2019

I have been working in the care industry for 23 years. My First job as a carer was in Church View Nursing Home. I worked my way up to becoming a senior carer. In 2006 decided to train as a nurse and went for my Training in 2007. I worked in different care homes before; I came back to Church View as it was close to my house. I worked as a nurse, and an opportunity came for a Deputy, which I applied for and took the position, then now I am a manager of the same home, where I worked as a carer and started my working life. It’s the proudest moment of my life. CWC is a family-run business and has been built with the Hard work of the owners and has come a long way. I like working as I have been supported with the work, as I am new to the management team.


Everyone helps each other and would happily guide you. I also like the CWC team; they are goal-oriented, and there is room to grow. My inspiration is caring for people. This gives me Happiness and great satisfaction.

Emma

Emma Budgen

Job Title: Deputy Home Manager

Joined: 2024

I have worked in the care industry for 18 years, which I am very proud of. Within these years, I have completed qualifications from NVQ in health care, to a degree in health and social care and science. I do enjoy helping and supporting people in our care, family members, and also making professional relationships with the wider community.


Since coming to work for CWC, I have started my role as a deputy manager. I have found that CWC has been really supportive and encouraging staff with new ideas. I like that CWC is run like a small family, and everyone is very friendly. I feel very lucky to work for this company.


I hope to be able to stay in this field of management with such a company.

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Laura Lambert

Job Title: Home Administrator

Joined: 2022

Home Administrator

Frequently Asked Questions about Church View Care Home

What types of Care is Church View Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Church View Care Home have?

There are 30 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Church View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Church View Care Home to the centre of Swindon?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Church View Care Home to verify any information. View our terms and conditions. Church View Care Home has an Enhanced Service - more info.