






Westley Court is a 33 capacity Kidderminster care home, dedicated to personalised care packages and effective delivery within a homely and satisfying living environment.
Residents are supported in pursuing an active lifestyle, with the home having strong community links and maintaining a positive attitude towards loved ones and personal freedoms.
Meals are prepared using local produce by the chef. There are daily menu changes and residents can choose off-menu if they wish. Drinks and snacks available throughout 24 hours.
Care Provided by Westley Court
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 33 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Westley Court to confirm what's included and get a personalised quote:
All fees determined by outcome of assessment
The price(s) shown are provided by the care home. Contact Westley Court for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Coate Water Care Co Ltd
- Private Owned
Person in charge
- Rhiannon Waters (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (33)
Visiting
- No set time, visitors welcome at any time
Parking
- Visitors care parking on site
Westley Court Reviews (55)
Westley Court has a Review Score of 9.4 (9.428) out of 10, based on 20 reviews in the last 2 years.
Over all time Westley Court has 55 reviews.
I feel happy in the knowledge that my Wife is under the care of such lovely people who are...
I feel happy in the knowledge that my Wife is under the care of such lovely people who are able to deal with her illness each and every day.
My thanks to all there, how you cope with it all is unbelievable.
Thank you so much for your truly lovely and heartfelt words. Reading your review means more to us than you could imagine.
Knowing that you feel happy and reassured that your wife is surrounded by people who genuinely care for her is incredibly special to us. We understand just how much trust...
Thank you so much for your truly lovely and heartfelt words. Reading your review means more to us than you could imagine.
Knowing that you feel happy and reassured that your wife is surrounded by people who genuinely care for her is incredibly special to us. We understand just how much trust families place in our hands, and it is a privilege to be able to provide not only the care your wife needs, but also the kindness, warmth and compassion she deserves every single day.
Your thoughtful recognition of our wonderful team means the world. They put so much heart into everything they do, and knowing their dedication brings you comfort and peace of mind makes it all worthwhile.
We will be delighted to share your beautiful words with everyone at Westley Court, as we know they will be deeply touched.Thank you once again for your kindness, your trust and for allowing us to be part of your wife's journey. It really is an honour to care for her.
Mum was a resident at Westley Court for almost a year and a half. She was always kept clean and tidy, and staff always spoke fondly of her. Food was homemade, and she was supported with her meals and drinks. Staff were great - caring, supportive and approachable. We did feel that they genuinely...
Mum was a resident at Westley Court for almost a year and a half. She was always kept clean and tidy, and staff always spoke fondly of her. Food was homemade, and she was supported with her meals and drinks. Staff were great - caring, supportive and approachable. We did feel that they genuinely cared about her welfare. We are very grateful for all they did.
It means a lot to know that you felt she was well looked after and that the team were caring, supportive and approachable. We're also...
Thank you so much for your lovely review. It was a real pleasure to care for your mum during her time at Westley Court, and we're so grateful for your kind words.It means a lot to know that you felt she was well looked after and that the team were caring, supportive and approachable. We're also really pleased to hear your kind comments about the homemade food and the support your mum received with her meals and drinks.
We'll make sure your comments are shared with everyone, as they'll be really appreciated.
Our mother Irene Whittle was fast tracked to Westley Court from Russells Hall hospital due to her failing and terminal condition. The home reacted magnificently to accomodate her and her needs for the short time she had left. The room was comfortable and the staff were supportive and caring....
Our mother Irene Whittle was fast tracked to Westley Court from Russells Hall hospital due to her failing and terminal condition. The home reacted magnificently to accomodate her and her needs for the short time she had left. The room was comfortable and the staff were supportive and caring. Although her time was short the family knows she had the best care in that time that was available to make her comfortable. Thank you all at Westley Court.
Thank you for taking the time to share such a touching review.
We are grateful that Westley Court was able to respond quickly and provide your mum with comfort, dignity and care during her final days. It means a great deal to know that your family felt supported and reassured at such a difficult...
Thank you for taking the time to share such a touching review.
We are grateful that Westley Court was able to respond quickly and provide your mum with comfort, dignity and care during her final days. It means a great deal to know that your family felt supported and reassured at such a difficult time.
We will pass your kind words on to the team, who will be truly touched. Our sincere condolences and warmest wishes are with you and your family.
Five stars! My Nan came here to spend her last days. And the staff were amazing! So friendly! So accommodating! We felt my nan spend her last time in a lovely homely room. Thank you all so much for looking after my nan and the family during this hard time.
Five stars! My Nan came here to spend her last days. And the staff were amazing! So friendly! So accommodating! We felt my nan spend her last time in a lovely homely room. Thank you all so much for looking after my nan and the family during this hard time.
Thank you so much for your heartfelt review and for your kind words.
It was a privilege to care for your Nan and to support your family during such a difficult time. We are so pleased to hear that you found the home to be a warm and homely environment, and that our team were able to provide the kindness, care and support you all needed.
Your thanks mean a great deal to everyone here.
My mother is a resident at Westley Court and my father also resided here until his passing in December 2025. Manager Rhiannon is caring, compassionate and professional. She is always responsive to any concerns and will work with families to find solutions to any problems. She has a genuine...
My mother is a resident at Westley Court and my father also resided here until his passing in December 2025. Manager Rhiannon is caring, compassionate and professional. She is always responsive to any concerns and will work with families to find solutions to any problems. She has a genuine passion for the industry she's working in and this is reflected throughout the home. It is kept spotlesslessly clean and fresh and staff are friendly and helpful. The kitchen is well run and the kitchen manager is incredibly helpful with any dietary requirements. Nothing is too much trouble. The entertainments team work hard to provide diversions for the residents and have even had live chicks hatching in an incubator over Easter! This was loved by so many residents. Families are always able to speak to nurses and get feedback on their loved ones. The atmosphere throughout the home is light and welcoming. I wouldn't hesitate to recommend Westley Court to any relative looking for care.
Thank you so much for your incredibly kind and thoughtful review. It truly means a great deal to all of us at Westley Court.
We are honoured to care for your mother and your late father. Your words about my approach, along with the care and dedication of the whole team, are deeply appreciated...
Thank you so much for your incredibly kind and thoughtful review. It truly means a great deal to all of us at Westley Court.
We are honoured to care for your mother and your late father. Your words about my approach, along with the care and dedication of the whole team, are deeply appreciated and reflect what we strive for every day.
It's wonderful to hear that the cleanliness of the home, the friendliness of our team, and the efforts of our kitchen and activities staff have made such a positive impression. We're especially pleased that the Easter chick experience brought so much joy, it was a very special moment for many of our residents.
Ensuring open communication and creating a warm, welcoming environment for residents and their families is at the heart of what we do, so your feedback is incredibly encouraging.
Thank you again for your recommendation and for placing your trust in us. It is a privilege to be part of your family's journey.
My wife Pam was admitted in December 2024 with Vascular Dementia. Life at home had become too difficult for me to handle. At that stage she was able to use walking frames but her mobility quickly deteriorated and in the end she needed 2 nurses to get anywhere. At times she became violent in her...
She did very much react positively to two visits by therapy dogs and enjoyed pre Christmas carol concerts.
The nursing staff did as well as they could to keep her comfortable.
Thank you for taking the time to share your experience and for trusting us with Pam's care during such a difficult time.
We are very sorry to hear about the challenges you both faced. Vascular dementia can be incredibly complex, and we understand how hard it must have been to make the decision...
Thank you for taking the time to share your experience and for trusting us with Pam's care during such a difficult time.
We are very sorry to hear about the challenges you both faced. Vascular dementia can be incredibly complex, and we understand how hard it must have been to make the decision for Pam to move into care.
We appreciate your kind comments about the nursing team and are pleased that, overall, you felt Pam was well supported as her needs increased. We also take on board your feedback regarding consistency and will continue to strive for the highest standards across all staff.
It's lovely to hear that Pam enjoyed the therapy dog visits and Christmas carol concert, those moments are so important.
Thank you again for your thoughtful feedback, and we send you our very best wishes.
I felt immediately at ease when I arrived at Westley Court Nursing home. Rhiannon, the home manager, is amazing and friendly. She worked hard to get all the equipment I needed in a very short timeframe, and has been very supportive. The staff are lovely, very professional, and are always willing...
I felt immediately at ease when I arrived at Westley Court Nursing home. Rhiannon, the home manager, is amazing and friendly. She worked hard to get all the equipment I needed in a very short timeframe, and has been very supportive. The staff are lovely, very professional, and are always willing to help me. Any issues I have had, have been addressed promptly, and efficiently. The cleaning staff are cheery and do a wonderful job of keeping the place looking lovely and smelling fresh. The activities staff are great at encouraging me and making me feel involved. The food here is lovely, and the kitchen staff have tried hard to cater for my tastes. The grounds are beautiful and well maintained. Overall, I love it here.
Thank you so much for your wonderful review. I am truly delighted to hear that you felt immediately at ease when you arrived at Westley Court. Creating a warm, welcoming, and supportive environment is very important to us, and it is lovely to know this has been your experience.
Your kind words...
Thank you so much for your wonderful review. I am truly delighted to hear that you felt immediately at ease when you arrived at Westley Court. Creating a warm, welcoming, and supportive environment is very important to us, and it is lovely to know this has been your experience.
Your kind words mean a great deal to both me and the entire team. It was my pleasure to ensure everything you needed was in place, and I am so pleased that you have felt supported throughout your stay. I am incredibly proud of our dedicated staff, who work hard every day to provide compassionate, professional care and to respond promptly to any concerns.
I will be sure to share your feedback with our housekeeping, activities, and kitchen teams they will be thrilled to know their efforts are appreciated. It is especially wonderful to hear that you are enjoying the food, activities, and beautiful surroundings.
Despite advertising themselves as being able to care for complex mental health issues, this is very far from the truth. After only 3/4 weeks of caring for my stepdad, who is displaying symptoms of severe depression, anxiety, and the possible onset of dementia, the management served notice of...
Despite advertising themselves as being able to care for complex mental health issues, this is very far from the truth. After only 3/4 weeks of caring for my stepdad, who is displaying symptoms of severe depression, anxiety, and the possible onset of dementia, the management served notice of eviction because he has 'behavioural issues'. Before notice was served no attempt was made to diagnose or support his condition. Regularly, during visits, I noticed safeguarding guidelines weren't met because his call bell was disconnected, he was offered no dignity and left to lie on his bed in just top half clothing and an incontinence pad, with no bedding other than a pillow and bottom sheet on a plastic mattress, and his curtains closed at 2pm in the afternoon. Overall, a very unsatisfactory experience. There are many alternatives that are cheaper, better managed, with far superior facilities and decor. Please make sure that you've considered all available local homes before committing here.
We also note that despite your unfounded criticism, your father remains with us and we have not had any...
We are very disappointed to read your review which we note you submitted after we restricted your access to the care home following behaviours from you which prompted a referral to the police.We also note that despite your unfounded criticism, your father remains with us and we have not had any previous concerns raised by you regarding his care.
We take the safety and wellbeing of our staff and residents very seriously and operate a zero tolerance policy regarding aggression, racism and bullying.
We will of course, continue to try to work with you in the best interests of your Father whilst living at Westley Court.
Very impressive: their efficient, thorough and friendly support has quite literally given Mum a new lease of life at 100. I am especially impressed with their attention to human dignity while maintaining an approach which is friendly and informal.
Very impressive: their efficient, thorough and friendly support has quite literally given Mum a new lease of life at 100. I am especially impressed with their attention to human dignity while maintaining an approach which is friendly and informal.
Your kind words will be shared with the whole team.
My husband has been a resident for ten months at Westley Court, at all times he has been treated with care and dignity. The staff are always friendly and helpful and do their best to make his stay as comfortable as possible.
My husband has been a resident for ten months at Westley Court, at all times he has been treated with care and dignity. The staff are always friendly and helpful and do their best to make his stay as comfortable as possible.
Thank you so much for taking the time to share your kind words about your husband's experience at Westley Court. We're delighted to hear that he has been treated with care and dignity, and that our staff have helped make his stay comfortable over the past ten months. Our team take great pride in...
Thank you so much for taking the time to share your kind words about your husband's experience at Westley Court. We're delighted to hear that he has been treated with care and dignity, and that our staff have helped make his stay comfortable over the past ten months. Our team take great pride in providing a supportive and friendly environment for all our residents, and it means a lot to know that this has been reflected in your experience.
Mom was on end-of-life care when she arrived at Westley Court. During such a traumatic time, we cannot thank the staff enough for the thoughtfulness and care they provided to both mom and the family members. We could not have wished for her to be in a better place. What an amazing standard of care....
Mom was on end-of-life care when she arrived at Westley Court. During such a traumatic time, we cannot thank the staff enough for the thoughtfulness and care they provided to both mom and the family members. We could not have wished for her to be in a better place. What an amazing standard of care. We cannot thank you all enough.
Thank you so much for your kind and moving words. Providing comfort, dignity, and compassion at the end of life is something we hold very close to our hearts. It truly means a great deal to know that you felt supported and that your mom was in a place where she was treated with the love and respect she deserved.Your gratitude means so much to the entire team at Westley Court.
My mom had a stroke and could not be looked after at home several nursing homes were recommended the minute we saw Westley Court we knew as a family this is where we wanted our mom to be . We were met by the lovely Manager who took us round and showed us the rooms which were lovely I would describe...
My mom had a stroke and could not be looked after at home several nursing homes were recommended the minute we saw Westley Court we knew as a family this is where we wanted our mom to be . We were met by the lovely Manager who took us round and showed us the rooms which were lovely I would describe it as home from home . Mom was moved into Westley Court and the minute she arrived all the staff have been amazing nothing is to much for them .They have been amazing and we cannot thank all the staff enough for the kindness and care they have showed my mom .
Thank you so much for your heartfelt review. We're truly honoured that you chose Westley Court for your mother's care. It means the world to us that you felt at ease from the moment you visited, and that our home felt like the right place for your family.Your kind words about our team and the care...
Thank you so much for your heartfelt review. We're truly honoured that you chose Westley Court for your mother's care. It means the world to us that you felt at ease from the moment you visited, and that our home felt like the right place for your family.Your kind words about our team and the care they've provided are deeply appreciated. We always strive to offer a home from home environment where every resident is treated with compassion, dignity, and respect and knowing that this has made a difference to your mother and your family is incredibly rewarding.
I was admitted to Westley Court Care Home in July 2019 in 'end stage heart failure with a life expectancy of 3-6 months'. Within days I saw a GP and Heart Failure Nurse who reviewed all of my medication, breathing 'aids' and activities. In that time I developed swallowing problems (and we had...
The rooms here are all large, overlook 'green belt' and have their own en suites,. A lounge/diner surrounds an open air dining/BBQ area and is also used for regular entertainment and activities.
Food is good and varied and may be brought to the room or served in the lounge/diner. Staff and management are 'caring' and reliable. Suffice to say that when my husband developed Parkinsons and dementia, my family had no hesitation is applying for a place for him here.
Thank you so much for your kind review. We're delighted to hear that you're receiving such great care and support. It's always lovely to receive such wonderful feedback it truly means a lot to the team.
Mum was here three weeks for respite. When we visited she always looked happy and well cared for. The staff were so caring and treated mum with dignity and respect. The whole atmosphere was warm, friendly and relaxed. At the end of her stay, mum was sad to be leaving her friends and told us...
Mum was here three weeks for respite. When we visited she always looked happy and well cared for. The staff were so caring and treated mum with dignity and respect. The whole atmosphere was warm, friendly and relaxed. At the end of her stay, mum was sad to be leaving her friends and told us she had a lovely time. The Manager made the process of arranging the stay very easy and was approachable throughout.
Thank you so much for this wonderful review. It was an absolute pleasure having your mum stay with us for three weeks, and she truly became part of our little community during her time here. She was a joy to care for, and we are delighted to hear that she enjoyed her stay. Feedback like yours means...
Thank you so much for this wonderful review. It was an absolute pleasure having your mum stay with us for three weeks, and she truly became part of our little community during her time here. She was a joy to care for, and we are delighted to hear that she enjoyed her stay. Feedback like yours means so much to our team, as we take great pride in providing a warm, welcoming, and supportive environment for every guest. Were grateful for your kind words and for the trust you placed in us.
I now feel part of a happy group of people, both service users and care providers.
I now feel part of a happy group of people, both service users and care providers.
Thank you so much for your lovely review, we really appreciate the time that you have taken and we love having you as part of our family at Westley Court!
Nan's stay was breif, but in this short time she was well cared for. The bedroom she was in was calm, peaceful & extremely clean. Staff were positive, attentive & happy. Thank you.
Nan's stay was breif, but in this short time she was well cared for. The bedroom she was in was calm, peaceful & extremely clean. Staff were positive, attentive & happy. Thank you.
Thanks for talking the time to leave us a review. As you say the stay was only short but I'm really glad that staff made such a positive impact. I will feed this back to the team. Thank you.
Brilliant service and amazing staff. My dad is looked after so well and seems happy to be here in the situation he is in. He is always clean & tidy and has everything he needs.
Brilliant service and amazing staff. My dad is looked after so well and seems happy to be here in the situation he is in. He is always clean & tidy and has everything he needs.
Huge thanks for leaving such a wonderful review, I will pass these lovely comments onto all of the team.
Dad has only been at the carehome for a couple of months, but in that time he has been well cared for by all the carers.The staff are all lovely! The only thing is they could do with more entertainment/activities.
Dad has only been at the carehome for a couple of months, but in that time he has been well cared for by all the carers.The staff are all lovely! The only thing is they could do with more entertainment/activities.
A huge thanks for taking the time to complete this review. We are really excited that we will have two activities coordinators joining us, one in March and one in April. I will ensure to pass on these comments to the staff.
Security needs - management attention - no staff around, at least 4/5 mins looking - could not locate, could not find anyone to hand over to relative. Could easily have been wandering around building. Relative wanting meds - tired. Would not of course wander! So have some system if reception staff...
Security needs - management attention - no staff around, at least 4/5 mins looking - could not locate, could not find anyone to hand over to relative. Could easily have been wandering around building. Relative wanting meds - tired. Would not of course wander! So have some system if reception staff are not around or carers. Staff did not know how to let me out.
Good afternoon, thank you for your review. It would appear that at the time you visited, staff were busy tending to resident's needs. I'm reassured that your relative is able to contact staff as and when needed, so whilst you couldn't locate anyone in that moment our internal call bell would have...
Good afternoon, thank you for your review. It would appear that at the time you visited, staff were busy tending to resident's needs. I'm reassured that your relative is able to contact staff as and when needed, so whilst you couldn't locate anyone in that moment our internal call bell would have alerted staff that she required support. Our reception isn't manned 24/7 so on occasion visitors will need to wait for staff to let them out and this is to ensure the safety of our residents. Apologies for any inconvenience.
Overall, very satisfied with everyone here. Mom was very well looked after and we are grateful. The carers and nursing staff deserve to be paid a lot more considering what they have to do compared to the costs that are paid to the home.
Overall, very satisfied with everyone here. Mom was very well looked after and we are grateful. The carers and nursing staff deserve to be paid a lot more considering what they have to do compared to the costs that are paid to the home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 June 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Westley Court.
There are no upcoming events for Westley Court.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Westley Court.
Accreditations
There are no accreditations posted yet for Westley Court.
Meet the Team (3)

Rhiannon is the Home Manager at Westley Court.

Sarah is a Registered Nurse with many years of experience in a variety of different settings.

Care home Administrator
Frequently Asked Questions about Westley Court
How much does Westley Court cost?
The care home lists weekly fees per person from £995 for residential care (respite from £1,095). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Westley Court registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Westley Court have?
There are 33 Single Rooms.
What are the Facilities & Services at Westley Court?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Westley Court to the centre of Kidderminster?
2.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westley Court to verify any information. View our terms and conditions. Westley Court has an Enhanced Service -what an Enhanced Service includes.