Westley Court

Austcliffe Lane, Cookley, Kidderminster DY10 3RT
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9.3 49 Reviews
  • Westley Court, Kidderminster
Westley Court is a 33 capacity Kidderminster care home, dedicated to personalised care packages and effective delivery within a homely and satisfying living environment.

Residents are supported in pursuing an active lifestyle, with the home having strong community links and maintaining a positive attitude towards loved ones and personal freedoms.

Meals are prepared using local produce by the chef. There are daily menu changes and residents can choose off-menu if they wish. Drinks and snacks available throughout 24 hours.
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Care Provided by Westley Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1575
  • Self-Funded Nursing Care: from £1685
  • Self-Funded Nursing Dementia Care: from £1685
  • RESPITE Self-Funded Residential Care: from £1595
  • RESPITE Self-Funded Residential Dementia Care: from £1795
  • RESPITE Self-Funded Nursing Care: from £1795
  • RESPITE Self-Funded Nursing Dementia Care: from £1795

All fees determined by outcome of assessment

These prices are only a guideline, please contact Westley Court to find out the exact price for your requirements.

Contact Westley Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Westley Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rhiannon Waters (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (33)

Visiting

  • No set time, visitors welcome at any time

Parking

  • Visitors care parking on site

Westley Court Reviews (49)

9.3

Westley Court has a Review Score of 9.3 (9.265) out of 10, based on 19 reviews in the last 2 years.
Over all time Westley Court has 49 reviews.

Overall Experience
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Date Published
  • 49
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  • 19
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Reviewer Connection to Westley Court
  • 21
  • 8
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  • 2
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  • 1
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Total of 49, showing 41-49
Review from Allan (Son of Resident) published on 27 June 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
This was our second nursing home within the Wyre forest area, the first falling well short of any standards. I have both my parents at this care home and pretty much from day one everything has run smoothly from Care to Administration. The home is very flexible and has accommodated pretty much all our
needs. My parents seem as happy as they can be as a nursing home was not their aim in life. The food is good and plentiful. There are facilities for guests to prepare snacks and drinks when they are visiting.
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Review from Jill G (Daughter of Resident) published on 27 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Westley Court Nursing Home came to the rescue when our family had a crisis and desperately needed help! The welcoming and friendly staff made the experience as smooth and easy as it could be, for the whole family.


How comforting to find that at Westley Court there is a stable core group of staff

who really take the time to get to know the residents and their families. Smiles and friendly greetings are the norm, and the caring and professional attitude makes all the difference! Being able to get accurate health updates from staff who are there on a consistent basis was very reassuring and made a stressful time easier to deal with for us all.


The home is set in an area of beautiful countryside, with places to stroll around, as well as chairs for sitting outside to enjoy the sunshine and the pretty surroundings.


We are so grateful to have found a dedicated team of professionals offering a high standard of friendly care in a serene and comfortable environment.

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Review from Mark C (Son of Resident) published on 14 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Westley Court provided a much-needed lifeline to us when we needed it most. With very little notice, we were offered the standard of care that was critically needed and as well as individual attention and professionalism. It's rare to find somewhere that offers the right atmosphere and a dedicated team
of people who take their time to get to know the patients and their family which can make a difference in challenging times. Continuity in times of need becomes crucial and we found it helpful to see familiar faces and be able to communicate with a core team of carers on an ongoing basis. As a family, we were able to leave each evening knowing that appropriate care was provided leaving us with peace of mind in difficult circumstances and get some much-needed rest ourselves. The situation is perfect - lovely countryside surroundings which was uplifting and offered respite when times demanded it! All in all, a complete package offering good quality, friendly and attentive nursing care.
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Review from Valerie S (Daughter-in-law of Resident) published on 29 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was in Westley Court care for almost 3 years and in that time, he was treated with the utmost care, love, support and dignity and us, as a family, were always made to feel we always had peace of mind, knowing he was being looked after, by such a wonderful time of brilliant staff, manager,
nurses, carers and all other members of the team too many to mention, but never to be forgotten.
Unfortunately, my father passed away in February 2017.


We are now in a position were my father-in-law needed to go in to care and Westley Court came to our rescue, once again, without any hesitation and made the procedure very easy for us.


In the 2 months he has been at Westley Court, he has received more attention and fantastic care by all the staff than he ever did in the 2 months he spent at the hospital, in Shropshire.


We as a family, have now had 2 family members cared for at Westley Court and have never once ever felt the need to complain.


We thoroughly recommend Westley Court

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Review from Amanda G (Daughter of Resident) published on 26 June 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
It was a very difficult decision, having to find a suitable care home for our father for his end of life care, but we felt that we made the right decision choosing Westley Court. The staff were very friendly and kind and attentive and our father always looked clean and comfortable. Unfortunately, Dad
was only there for just over 2 weeks in the end but at least he passed away peacefully and painlessly.
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Review from Ann P (Wife of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only say that Westley Court is an excellent nursing home and I am so lucky that my husband is being cared for there.
The staff are wonderful, kind, caring and very thorough.
They go the extra mile for their patients and the nursing home itself has a lovely atmosphere, is beautifully decorated
and the rooms are light, stylish and very comfortable.
I would only say that in my estimate this is certainly a five-star establishment.
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Review from Faith/Don (Cousin of Resident) published on 9 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The apartment is always clean, warm and tidy, with no clutter to fall over. The staff have always been obliging and helpful from management to the cleaners and door staff. Nothing seems to be too much trouble. Help always on hand when required.
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Review from Steven S (Son of Resident) published on 10 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the inspection visit before my father arrived, the manager was welcoming and very professional. The room was wonderful, Dad loved his room on arrival. Every member of staff have been amazing and the home and grounds are brilliant.
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Review from Caz B (Wife of Resident) published on 18 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A care home isn't your true home, however Westley Court has become a close second to my husband. The staff are friendly and compassionate but always remaining professional at all times. There is a caring atmosphere from the receptionists, cleaners, carers, nurses and management. Over what has been a
huge change in our families life they have given support.
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Current Review Score: 9.3 (9.265)

Overview of Review Score

The Review Score of 9.3 (9.265) out of 10 for Westley Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.340 for Westley Court is calculated as follows: ( (125 Excellents x 5) + (62 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) + (11 Very Poors x 1) ) ÷ 215 Ratings = 4.34
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Westley Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 May 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

No image found

Rhiannon Waters

Job Title: Home Manager Joined: 2025

Rhiannon is the Home Manager at Westley Court.

Helen

Helen Mersh

Job Title: Home Administrator Joined: 2024

Helen is the Home Administrator at Westley Court.

No image found

Sarah Scriven

Job Title: Deputy Manager Joined: 2025

Sarah is a Registered Nurse with many years of experience in a variety of different settings.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westley Court to verify any information. View our terms and conditions. Westley Court has an Enhanced Service - more info.