






Westley Court is a 33 capacity Kidderminster care home, dedicated to personalised care packages and effective delivery within a homely and satisfying living environment.
Residents are supported in pursuing an active lifestyle, with the home having strong community links and maintaining a positive attitude towards loved ones and personal freedoms.
Meals are prepared using local produce by the chef. There are daily menu changes and residents can choose off-menu if they wish. Drinks and snacks available throughout 24 hours.
Care Provided by Westley Court
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 33 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees determined by outcome of assessment
The price(s) shown are provided by the care home. Contact Westley Court for full pricing details and T&Cs.
Contact Westley Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Coate Water Care Co Ltd
- Private Owned
Person in charge
- Rhiannon Waters (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (33)
Visiting
- No set time, visitors welcome at any time
Parking
- Visitors care parking on site
Westley Court Reviews (54)
Westley Court has a Review Score of 9.4 (9.439) out of 10, based on 21 reviews in the last 2 years.
Over all time Westley Court has 54 reviews.
I find the home always welcoming to me.
My wife is disabled and not able to walk or stand.
She is well cared for, clean and tidily dressed.
She now suffers some dementia, the staff seem to be able to cope with this on odd days when she is somewhat difficult.
I am grateful that she accepts the home well, even though she did live a very active life.
A warm, friendly and calm atmosphere awaits you at Westley Court. EVERY staff member is extremely professional, approachable and particularly ‘Person Centred'. Staff readily give detailed daily updates on my father’s progress. His considerable health and care needs are wholly met in a dignified and compassionate way, befitting my father as a proud man. On an emergency admission to hospital, the Nurses’ professionalism and empathy to both my father and us went above and beyond duty. Additionally, the Emergency Department congratulated Westley Court on the thorough and detailed notes which accompanied him to the hospital. The ‘Open Door’ policy of the Manager is exactly that. You are encouraged to ask questions, give your own updates or just offload. There is a clear line of communication which is seamlessly imparted to the whole team. Our father has a good rapport with staff, is content and at ease; as a family, we do not feel sad when we leave as we know he is safe and well cared for.
My father in law moved into this nursing home on 13/11/18. He has been in other Nursing Homes but none of them compares to this one. The staff have been great to deal with and nothing is too much trouble. The accommodation feels like home, it is comfortable and relaxed. I would recommend this nursing home to anyone looking for something a little bit nicer than the norm.
Very caring helpful and pleasant always around to talk to and discuss any problems. The home is always clean and tidy.
The carers and nursing staff are caring, capable and extremely professional. Nothing is too much trouble and I’ve no doubt that Dad is having the best care possible.
This was our second nursing home within the Wyre forest area, the first falling well short of any standards. I have both my parents at this care home and pretty much from day one everything has run smoothly from Care to Administration. The home is very flexible and has accommodated pretty much all our needs. My parents seem as happy as they can be as a nursing home was not their aim in life. The food is good and plentiful. There are facilities for guests to prepare snacks and drinks when they are visiting.
Westley Court Nursing Home came to the rescue when our family had a crisis and desperately needed help! The welcoming and friendly staff made the experience as smooth and easy as it could be, for the whole family.
How comforting to find that at Westley Court there is a stable core group of staff who really take the time to get to know the residents and their families. Smiles and friendly greetings are the norm, and the caring and professional attitude makes all the difference! Being able to get accurate health updates from staff who are there on a consistent basis was very reassuring and made a stressful time easier to deal with for us all.
The home is set in an area of beautiful countryside, with places to stroll around, as well as chairs for sitting outside to enjoy the sunshine and the pretty surroundings.
We are so grateful to have found a dedicated team of professionals offering a high standard of friendly care in a serene and comfortable environment.
Westley Court provided a much-needed lifeline to us when we needed it most. With very little notice, we were offered the standard of care that was critically needed and as well as individual attention and professionalism. It's rare to find somewhere that offers the right atmosphere and a dedicated team of people who take their time to get to know the patients and their family which can make a difference in challenging times. Continuity in times of need becomes crucial and we found it helpful to see familiar faces and be able to communicate with a core team of carers on an ongoing basis. As a family, we were able to leave each evening knowing that appropriate care was provided leaving us with peace of mind in difficult circumstances and get some much-needed rest ourselves. The situation is perfect - lovely countryside surroundings which was uplifting and offered respite when times demanded it! All in all, a complete package offering good quality, friendly and attentive nursing care.
Unfortunately, my father passed away in February 2017.
We are now in a position were my father-in-law needed to go in to care and Westley Court came to our rescue, once again, without any hesitation and made the procedure very easy for us.
In the 2 months he has been at Westley Court, he has received more attention and fantastic care by all the staff than he ever did in the 2 months he spent at the hospital, in Shropshire.
We as a family, have now had 2 family members cared for at Westley Court and have never once ever felt the need to complain.
We thoroughly recommend Westley Court
It was a very difficult decision, having to find a suitable care home for our father for his end of life care, but we felt that we made the right decision choosing Westley Court. The staff were very friendly and kind and attentive and our father always looked clean and comfortable. Unfortunately, Dad was only there for just over 2 weeks in the end but at least he passed away peacefully and painlessly.
The staff are wonderful, kind, caring and very thorough.
They go the extra mile for their patients and the nursing home itself has a lovely atmosphere, is beautifully decorated and the rooms are light, stylish and very comfortable.
I would only say that in my estimate this is certainly a five-star establishment.
The apartment is always clean, warm and tidy, with no clutter to fall over. The staff have always been obliging and helpful from management to the cleaners and door staff. Nothing seems to be too much trouble. Help always on hand when required.
From the inspection visit before my father arrived, the manager was welcoming and very professional. The room was wonderful, Dad loved his room on arrival. Every member of staff have been amazing and the home and grounds are brilliant.
A care home isn't your true home, however Westley Court has become a close second to my husband. The staff are friendly and compassionate but always remaining professional at all times. There is a caring atmosphere from the receptionists, cleaners, carers, nurses and management. Over what has been a huge change in our families life they have given support.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2024Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Westley Court.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Westley Court.
Accreditations
There are no accreditations posted yet for Westley Court.
Meet the Team (3)

Rhiannon is the Home Manager at Westley Court.

Sarah is a Registered Nurse with many years of experience in a variety of different settings.

Care home Administrator
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westley Court to verify any information. View our terms and conditions. Westley Court has an Enhanced Service -more info.