Westley Court is a 33 capacity Kidderminster care home, dedicated to personalised care packages and effective delivery within a homely and satisfying living environment.
Residents are supported in pursuing an active lifestyle, with the home having strong community links and maintaining a positive attitude towards loved ones and personal freedoms.
Meals are prepared using local produce by the chef. There are daily menu changes and residents can choose off-menu if they wish. Drinks and snacks available throughout 24 hours.
Contact Westley Court to confirm what's included and get a personalised quote:
All fees determined by outcome of assessment
The price(s) shown are provided by the care home. Contact Westley Court for full pricing details and T&Cs.
Westley Court has a Review Score of 9.4 (9.428) out of 10, based on 20 reviews in the last 2 years.
Over all time Westley Court has 55 reviews.
Our experience of Westley Court over the last 22 months is one of a nursing home that has a dedicated staff who really do care for the patients. They treat them with great dignity and respect. The staff are always friendly and helpful whenever you visit and the manager is first-class and takes...
Our experience of Westley Court over the last 22 months is one of a nursing home that has a dedicated staff who really do care for the patients. They treat them with great dignity and respect. The staff are always friendly and helpful whenever you visit and the manager is first-class and takes great pride in the nursing home and the patients in her care.
Thank you so much for this incredibly kind review which I will ensure to feedback to the team. Your brother-in-law is such a huge character in the home and he's a pleasure to have here with us. Thanks again.
I have to say the carers were exceptional. They went beyond their work to help and support my mum. There is a great team. The manager is also very understanding and compassionate.
I have to say the carers were exceptional. They went beyond their work to help and support my mum. There is a great team. The manager is also very understanding and compassionate.
Thank you very much for this review, I will ensure your comments are passed on to the whole team. Many thanks
Westley Court is my second experience of a care home. Here, a professional and capable staff have to cope on 12-hour shifts with everything that is required with 2 having to do the work of 3, as is usual. They deal with what comes their way with good humour and thoughtfulness. I find all the staff...
Westley Court is my second experience of a care home. Here, a professional and capable staff have to cope on 12-hour shifts with everything that is required with 2 having to do the work of 3, as is usual. They deal with what comes their way with good humour and thoughtfulness. I find all the staff easy to get on with and appreciate what they do. Inevitably there are sometimes long waits for basic services, but this is a consequence of understanding. These comments may seem bland but they are accurate.
Thank you for your comments, we very much encourage all of our residents to feedback to us at any time. Some of our staff do work 12-hour shifts, those that do choose to do so, but working 12 hours isn't essential. Our staffing levels are tailored around the level of dependency and requirements of...
Thank you for your comments, we very much encourage all of our residents to feedback to us at any time. Some of our staff do work 12-hour shifts, those that do choose to do so, but working 12 hours isn't essential. Our staffing levels are tailored around the level of dependency and requirements of the resident with us at that time, this is to ensure we have sufficient levels of staffing on 24 hours per day.
I have been visiting my friend since her illness obliged her to go into care. As an outsider, I cannot comment on everything, only what I have personally observed. She is not capable of participating in activities, so that category is irrelevant. However, I can testify that the staff are kind,...
I have been visiting my friend since her illness obliged her to go into care. As an outsider, I cannot comment on everything, only what I have personally observed. She is not capable of participating in activities, so that category is irrelevant. However, I can testify that the staff are kind, friendly and helpful and treat her respectfully. She was, for a while, in another local care home and I can see that Westley Court suits her better.
I would like to thank you for your comment and I will pass this on to everyone in the team who will appreciate such positive feedback. I'm very glad she is happy at Westley.
Exceptional service from all staff members. Mom has all her wishes met and they cannot do enough for you either as a resident or family member. Care needs are brilliant and always taken care of quickly and efficiently. Would recommend this care home to anyone that asks.
Exceptional service from all staff members. Mom has all her wishes met and they cannot do enough for you either as a resident or family member. Care needs are brilliant and always taken care of quickly and efficiently. Would recommend this care home to anyone that asks.
Thank you for a lovely review, I will pass this onto the team.
Mom wasn't coping with her needs at home and she had been in hospice for a few weeks where she picked up enough to go into a home. We were told Westley Court had a place and they promptly arranged to come out to meet my mom to make sure they could offer her her needs. Myself and my sister looked...
Mom wasn't coping with her needs at home and she had been in hospice for a few weeks where she picked up enough to go into a home. We were told Westley Court had a place and they promptly arranged to come out to meet my mom to make sure they could offer her her needs. Myself and my sister looked around Westley Court and were impressed with the look of the Home. It's in lovely grounds with scenic views. It looked clean and the staff were nice and on the ball. Mom was offered a nice ensuite room. The staff are friendly and approachable. Mom is well taken care of. We feel she is well taken care of and we are happy for her to stay there as she is very well supported. Her medical needs are been taken care of. They occasionally do activities ie bingo, a singer etc visiting. They have a lovely recently redecorating dining/sitting room for all their uses. Mom seems to like being taken care of we are grateful for Mom to be taken care of somehwere we are happy for her to be.
Thank you so much for such lovely feedback that our team here will be thrilled to hear. Thank you again for taking the time to share your review.
I mentioned my brother looked a bit unkempt - long nails, hair, beard and moustache. The lovely deputy manager explained very kindly that he was refusing to have things done. However, the next time I saw him, he was shaved, haircut and nails all trimmed - more like the man I know. Thank you for...
I mentioned my brother looked a bit unkempt - long nails, hair, beard and moustache. The lovely deputy manager explained very kindly that he was refusing to have things done. However, the next time I saw him, he was shaved, haircut and nails all trimmed - more like the man I know. Thank you for always looking after him with his best interests first. Thank you for listening and changing things. He feels much better. Love the new manager's in-situ's attitude.
Thank you for your comments and compliments, they will be passed onto staff.
My mum had a longer than expected stay in hospital which resulted in my dad having to go into respite for a few weeks, not an easy decision and obviously we were all concerned about putting dad into residential care. Westley Court from the minute we arrived put our minds at ease, the place is...
I would not hesitate in recommending Westley Court. All I can say is thank you to the wonderful staff for taking care of dad so well and treating him with respect, patience and dignity during his time there.
The staff at Westley Court, always go the extra mile to make everyone feel safe, secure and comfortable. Thank you for recognising this.
After a traumatic time for the family during Covid 2020 dad was admitted to Westley Court from hospital. Immediately we felt that a weight had been lifted from us as dad was made to feel very welcome. The care dad is receiving has been exemplary although his behaviour can be challenging at times....
After a traumatic time for the family during Covid 2020 dad was admitted to Westley Court from hospital. Immediately we felt that a weight had been lifted from us as dad was made to feel very welcome. The care dad is receiving has been exemplary although his behaviour can be challenging at times. All of the staff treat dad with dignity and respect and look past this awful dementia and see dad for the person he once was. They take time to talk to him and listen to his many stories and reassure him when needed. Dad is always clean and tidy and the cook offers lovely food which dad really enjoys. It’s been challenging for everyone due to the lack of visiting over the last couple of years, but communication over recent months has been really good due to the employment of a dedicated activities person who regularly does FaceTime calls with me as I live over a hundred miles away. Thank you to all the staff for becoming my dad's new family, we appreciate everything you all do.
Thank you for your positive feedback, I will pass on your comments to all staff members, especially activities.
I have been shopping with my coordinator for a new laptop and phone and like taking part in the activity groups here. I have also had support for shopping online. Enjoyed canal trips. I like walking around the grounds and taking photographs.
I have been shopping with my coordinator for a new laptop and phone and like taking part in the activity groups here. I have also had support for shopping online. Enjoyed canal trips. I like walking around the grounds and taking photographs.
Thank you so much for taking the time to complete a review. It is lovely to hear that you are supported to have such great experiences and that you enjoy the activities and social events. I will pass this on to the staff.
How lovely it was to join him for a special meal with a private table with flowers and waitress service. The home made it a thoroughly enjoyable...
Thanking everyone for the effort they put in to make it special.
Thank you so much for your lovely review; so glad you enjoyed the experience. I will share this with all of the staff, particularly, the kitchen and activity, who worked hard to make this happen.
She has received unfailingly professional and compassionate care from the fabulous team...
As a family, we cannot express how grateful we are.
Thank you so much for taking the time to write a review for Westley Court. The home has an excellent reputation and is known as a provider of excellent end of life care and support. We are so pleased to have been able to support both your Mum and Dad at the home, which I am sure will have been a great comfort to them both. I will pass on your thanks to the staff team at the home.
My mum was put under the amazing care of Westley Court at the end of September 2021. It was her birthday two days later and the team made a lovely effort in making Mum feel welcome and made her a cake. The five weeks that Mum was at Westley Court was very stressful for us as a family but the team...
My mum was put under the amazing care of Westley Court at the end of September 2021. It was her birthday two days later and the team made a lovely effort in making Mum feel welcome and made her a cake. The five weeks that Mum was at Westley Court was very stressful for us as a family but the team were absolutely amazing. They were supportive and compassionate. We can't thank them enough for the care they give Mum.
Thank you so much for taking the time to review the care provided to your mum by Westley Court staff. We do everything we can to try and ensure that each stay at the home, whether for a short while or long term, makes the resident and their families feel well cared for and supported. It was our pleasure to organise the birthday celebrations which were enjoyed by everyone at the home.
Westley Court was able to admit our elderly father for respite care at very short notice following a deterioration in his health. He had previously been admitted to the home with my late mother for a short respite stay. The majority of the staff remembered Mum which Dad has found very comforting....
Westley Court was able to admit our elderly father for respite care at very short notice following a deterioration in his health. He had previously been admitted to the home with my late mother for a short respite stay. The majority of the staff remembered Mum which Dad has found very comforting. The staff were very welcoming to Dad and, without exception, are kind, caring and patient with an ability to see Dad as an individual with his own specific needs. Dad is settled and happy at Westley Court and our family are very grateful for this as myself and my two siblings do not live locally. Thank you to the Manager, Deputy Manager and all the staff for their care of Dad.
Thank you for taking the time to complete a review of the home. We are happy to accommodate new residents at short notice and were happy to welcome your Dad back as most staff remembered him well and enjoyed caring for your Mum. I will pass on your kind comments to the staff team.
We had a wonderful, accomodating show round/visit. Westley Court catered to Dad's needs and the family's from the beginning, offering excellent advice and alternative for our initial difficulties. Dad settled very quickly, due to staff getting to know him quickly. All administration and registering...
We had a wonderful, accomodating show round/visit. Westley Court catered to Dad's needs and the family's from the beginning, offering excellent advice and alternative for our initial difficulties. Dad settled very quickly, due to staff getting to know him quickly. All administration and registering with GP was great and less than one week in, he is very happy, taken part in activities already and been out for a walk. Thank you very much.
Thank you so much. It is lovely to hear that the professionalism and caring nature of the staff have lead to your Dad settling so well. It has been lovely to see him take part in activities.
The staff at Westley Court have done an amazing job during covid restrictions. When they were able to, they arranged outdoor visits. The staff are always friendly and have done their best to keep the activities going as best they can with all of the restrictions. It is good when they share what...
The staff at Westley Court have done an amazing job during covid restrictions. When they were able to, they arranged outdoor visits. The staff are always friendly and have done their best to keep the activities going as best they can with all of the restrictions. It is good when they share what they have been doing on facebook, especially when we can't visit due to lockdown.
Thank you for your kind words, the whole staff team have worked together to maintain the positive and caring environment within the home, in what has sometimes been the most challenging of circumstances. I will ask the team to continue sharing information on Facebook as many families find this helpful and reassuring.
Westley...
Westley Court is a truly first-class care home.
Thank you so much for your kind words. Your support and understanding are very much appreciated by us all.
Staff have listened to requests and acted swiftly to remedy the samples of concerns. Everyone is friendly and extremely caring. Mum is happy which is the most important thing.
Staff have listened to requests and acted swiftly to remedy the samples of concerns. Everyone is friendly and extremely caring. Mum is happy which is the most important thing.
Thank you so much for your lovely review. It is lovely to see that your Mum has made a great friend at Westley Court.
His transfer from his temporary previous placement was seamless with his room made so welcoming with...
Bless you all.
Thank you for your kind words, finding the right home for a loved one is not always easy and comes with many questions and concerns. I am sure that anyone who is having to make this difficult decision at this time will take comfort that Westley Court can be relied on to provide a loving caring home. Your message will be passed to the Manager and staff.
All-round good experience. The staff are hard working and caring. Always willing to help relatives resolve whatever situation they face.
All-round good experience. The staff are hard working and caring. Always willing to help relatives resolve whatever situation they face.
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Rhiannon is the Home Manager at Westley Court.
Sarah is a Registered Nurse with many years of experience in a variety of different settings.
Care home Administrator
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