Hull Road, Kexby, York YO41 5LD
Owner: Sure Healthcare Ltd
Person in charge: Lisa Walbridge (Manager)
Local Authority / Social Services: York City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 65 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 60+.
Single Rooms: 65
Rooms with ensuite WC: 65
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Derwent House Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Derwent House Care Home has a Review Score of 7.8 (7.827)
The Review Score of 7.8 (maximum of 10) for Derwent House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Derwent House Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Derwent House Care Home is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.077 Points relating to the number of positive Reviews for Derwent House Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 13 positive Reviews (65 registered maximum number of service users ÷ 5). 1 Reviews ÷ 13 Target = 0.077
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by David M (Son of Resident) on Tuesday 27 December 2016. Relates to December 2016.
Extremely well run and professional. The standard of care for my mother was consistently high during her 3 months or so as a resident. Her room was spacious and the food and drink were always provided to a high standard in both quality and quality. Staff were attentive, well motivated and well intentioned.
How likely would you be to recommend Derwent House Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Derwent House Care Home
There are currently no Care Home Idol entrants who have performed at Derwent House Care Home