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Care Homes Owned by Porthaven Care Homes

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Porthaven Care Homes
Porthaven is a well-established and growing care provider with over 20 care homes located throughout England. In November 2022, the group won the award for 'Care Home Group over 10 settings' at the 24th National Care Awards. In March 2020, they were the proud winners at the Pinders Healthcare Design Awards for 'Best Specialist Dementia Design' at Falkland Grange Care Home in Newbury and in 2022 followed this award for 'Best Interior Design' at their newly opened care home Upton Mill in Tetbury.

Every home is purpose-built to create exceptional environments in which expert care can be delivered by hand-selected and fully trained staff. Providing residential, nursing, respite and dementia care, Porthaven homes can provide support for wide-ranging needs. Food and activities are as important as the care at Porthaven and a varied schedule of activities can be found in each home. Visit the Porthaven website to find out more or call into a Porthaven care home to speak with one of the friendly and welcoming team.

Porthaven Care Homes Locations (23)

 

23 Care Homes owned by Porthaven Care Homes

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Deer Park Care Home

Martins Way, Ledbury HR8 2XW 

10 36 reviews
"From my first visit to the home, and each time I visit my mum, I am always impressed with the efficiency, friendliness and professionalism…"   Read all 36 reviews
Location Type Care Home

Located in the historic market town of Ledbury, Deer Park Care Home is a short distance from several Areas of Outstanding Natural Beauty, including the Malvern Hills and Wye Valley. Open since 2022, Deer Park Care Home provides 24 hour residential, dementia,… Read more about Deer Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 64 Rooms
Avondale Care Home

Gatehouse Road, Aylesbury HP19 8EH 

10 177 reviews
"From the moment we were shown round, my daughter and I knew there was no doubt this was the place where my husband should spend his last…"   Read all 177 reviews
Location Type Care Home

With 90 ensuite bedrooms spread across three separate floors, Avondale Care Home has been providing excellent 24-hour residential, dementia, nursing and respite care since 2010. Avondale sits on Gatehouse Road, with Aylesbury's bustling town centre only… Read more about Avondale Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 90 Rooms
Lincroft Meadow Care Home

The Moors, Kidlington OX5 2AA 

10 172 reviews
"Mum has been at Lincroft Meadow Care Home since February when she stayed for respite care when Dad went into hospital. Unfortunately, Dad…"   Read all 172 reviews
Location Type Care Home

Lincroft Meadow Care Home is an exceptional home in the heart of Kidlington in Oxfordshire. The home provides residential, nursing, respite and dementia care for individuals with a range of differing health needs. As well as having an experienced and… Read more about Lincroft Meadow Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 70 Rooms
Tonbridge House Care Home

36 Quarry Hill Road, Tonbridge TN9 2RS 

9.9 75 reviews
"Where to start after so many brilliant reviews echoing what my 92 year old mother, my family and I have experienced here. Mum has needed…"   Read all 75 reviews
Location Type Care Home

Situated close to the historic and thriving town of Tonbridge, Tonbridge House Care Home provides professional and empathetic 24 hour residential, dementia, nursing and respite care for individuals living in Kent. Purpose-built to meet the changing needs… Read more about Tonbridge House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 63 Rooms
Lavender Oaks Care Home

4 Metcalfe Avenue, Carshalton SM5 4AQ 

9.9 90 reviews
"My uncle was nearing the end of his life due to terminal cancer and gone blind due to macular degeneration. He had been in and out of…"   Read all 90 reviews
Location Type Care Home

Lavender Oaks Care Home opened in October 2017 and provides 24 hour residential, nursing, dementia and respite care for older individuals living in Carshalton and the wider Sutton area. With a variety of facilities, there is plenty for residents at Lavender… Read more about Lavender Oaks Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms
Wiltshire Heights Care Home

Cottle Avenue, Off Berryfield Road, Bradford-on-Avon BA15 1FD 

9.9 161 reviews
"I visited the home and everyone was so welcoming and friendly. It was a lovely room and the staff were very helpful, I would definitely…"   Read all 161 reviews
Location Type Care Home

Wiltshire Heights is an exceptional 63-bed care home in Bradford-on-Avon with a highly-trained, compassionate team on hand 24 hours a day to provide exceptional residential, dementia, nursing and respite care. Those living at Wiltshire Heights benefit… Read more about Wiltshire Heights Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 63 Rooms
Chiltern Grange Care Home

Ibstone Road, Stokenchurch, High Wycombe HP14 3GG 

9.9 169 reviews
"We needed a care home, emphasis on care, for my Dad, he was on palliative/end of life care and was welcomed, as was all his family, (and…"   Read all 169 reviews
Location Type Care Home

With views of the Chiltern Hills, Chiltern Grange Care Home is a stylish, purpose-built home that possesses a beautiful landscaped garden perfect for a peaceful morning walk, afternoon tea and a catch up or even a spot of gardening. The compassionate… Read more about Chiltern Grange Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms
Barley Manor Care Home

Station Road, Great Shelford, Cambridge CB22 5LR 

9.9 17 reviews
"After I had been in hospital, my daughter and I looked at my having a period of rest and recuperation In a care home. We planned to visit…"   Read all 17 reviews
Location Type Care Home

Located in the quiet village of Great Shelford, just four miles from Cambridge, Barley Manor is conveniently located a short distance from Shelford station. The area boasts attractions such as the River Cam and King’s College Chapel. Great Shelford offers… Read more about Barley Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 63 Rooms
Astbury Mere Care Home

Newcastle Road, Astbury, Congleton CW12 4HP 

9.8 131 reviews
"I have had several stays at Astbury Mere Care Home on discharge from the hospital after having a severe chest infection, therefore time…"   Read all 131 reviews
Location Type Care Home

Situated only a few minutes from the centre of Congleton, Astbury Mere Care Home sits in an incredibly desirable position, with views of Astbury Mere Country Park and easy access to the nearby towns of Biddulph, Kidsgrove and Sandbach. Having opened… Read more about Astbury Mere Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 62 Rooms
Cavell Park Care Home

Eclipse Park, Sittingbourne Road, Maidstone ME14 3EN 

9.8 30 reviews
"Cavell Park Care Home is, without a doubt, the nicest care home I have ever visited. The premises are like a 5-star hotel. The staff (all…"   Read all 30 reviews
Location Type Care Home

Offering 24-hour residential, nursing, dementia and respite care, Cavell Park is designed for comfort and style as well as allowing the team to provide high quality care to all residents, ensuring their happiness and safety. Inside the home there are… Read more about Cavell Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 69 Rooms
Hartfield House Care Home

4 Hartfield Road, Leatherhead KT22 7GQ 

9.8 75 reviews
"First impressions were amazing. I would not be happier for my mother to be anywhere else. The staff are awesome and provide amazing support…"   Read all 75 reviews
Location Type Care Home

Hartfield House is a beautiful care home conveniently located just moments from the M25 motorway that offers 24 hour residential, respite, nursing and dementia care. Residents at Hartfield House each have their own spacious and uniquely decorated… Read more about Hartfield House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 62 Rooms
Haddon Hall Care Home

135 London Road, Buxton SK17 9NW 

9.8 110 reviews
"Hadden Hall nursing department were very kind and caring to my friend during his last weeks, and also were very caring and sympathetic to…"   Read all 110 reviews
Location Type Care Home

Situated in Buxton, Haddon Hall Care Home provides support for senior residents with a wide range of care needs. Their experienced and professional team are equipped to provide high-quality 24 hour residential, dementia, nursing and respite care in a… Read more about Haddon Hall Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms
Thirlestaine Park Care Home

Humphris Place, Off Sandford Road, Cheltenham GL53 7GA 

9.8 137 reviews
"I entered Thirlestaine Park Care Home in indifferent general health and slow-healing ulcers on both legs after bedrest for several weeks. I…"   Read all 137 reviews
Location Type Care Home

Located in the historic spa town of Cheltenham, Thirlestaine Park Care Home provides a peaceful and tranquil setting for its residents to receive exceptional residential, dementia, nursing and respite care. Opened in 2014, Thirlestaine Park is purpose… Read more about Thirlestaine Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 63 Rooms
Savernake View Care Home

Priory Court, Salisbury Road, Marlborough SN8 4FE 

9.8 103 reviews
"From the moment my mother arrived at Savernake View she was treated like a VIP and the nurses could not have done enough to make her stay…"   Read all 103 reviews
Location Type Care Home

Savernake View Care Home is a purpose-built home that opened in August 2016. Overlooking the Savernake Forest, Savernake View offers 24 hour residential, respite, dementia and nursing care for individuals living in Wiltshire. The highly-skilled team… Read more about Savernake View Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms
Woodland Manor Care Home

Micholls Avenue, Chalfont St Peter, Gerrards Cross SL9 0EB 

9.8 121 reviews
"My mother has been at Woodland Manor for 11 months. I cannot speak highly enough about the care she receives. At The Manor the management…"   Read all 121 reviews
Location Type Care Home

Woodland Manor is situated in the charming village of Chalfont St Peter, set in beautifully landscaped gardens where residents can enjoy plenty of outdoor space. Providing expert residential, dementia, nursing and respite care 24 hours a day, the home… Read more about Woodland Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms
Penhurst Gardens Care Home

Penhurst Gardens, New Street, Chipping Norton OX7 5ED 

9.8 162 reviews
"Very impressed with the level of care and attention to my mother-in-law. Staff goes out of their way to make her feel comfortable and to…"   Read all 162 reviews
Location Type Care Home

Penhurst Gardens Care Home is located in the heart of the Cotswolds in Chipping Norton. The home is surrounded by countryside and is just a short walk from the local high street, set on the site of the former Penhurst School. Penhurst Gardens Care Home… Read more about Penhurst Gardens Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 58 Rooms
Bourne Wood Manor Care Home

West Street, Farnham GU9 7AP 

9.7 116 reviews
"I stayed in Bourne Wood Manor for just over 2 weeks for respite whilst my husband was recovering from a knee operation in Farnham Hospital.…"   Read all 116 reviews
Location Type Care Home

Bourne Wood Manor Care Home is a modern, purpose-built home in the charming market town of Farnham offering 24-hour residential, dementia, nursing and respite care for individuals living in and around Surrey. Open since 2017, Bourne Wood Manor provides… Read more about Bourne Wood Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms
Falkland Grange Care Home

Monks Lane, Newbury RG14 7RW 

9.6 108 reviews
"The staff at Falkland Grange are always around when needed. The care my mother has received since she has arrived has been excellent, and…"   Read all 108 reviews
Location Type Care Home

Falkland Grange Care Home opened in 2019 and provides residential, dementia, nursing and respite care for individuals living in Newbury and the wider Berkshire area. As with all Porthaven care homes, the team at Falkland Grange provide 24 hour support… Read more about Falkland Grange Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms
Prestbury House Care Home

West Park Drive, Macclesfield SK10 3GR 

9.6 194 reviews
"My mother has been a resident in Prestbury House for nearly two years. I have nothing but praise for everybody that works there. The…"   Read all 194 reviews
Location Type Care Home

Located minutes from Macclesfield town centre, Prestbury House Care Home provides 24 hour residential, nursing, dementia and respite care for individuals living in Cheshire. Purpose-built to provide exceptional 24 hour care, Prestbury House is an elegant… Read more about Prestbury House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms
Upton Mill Care Home

Mercer Way, Off Quercus Road, Tetbury GL8 8FH 

9.6 53 reviews
"The care provided for my friend has been superb. She settled in so quickly. The staff are superb and have been so helpful. It has been a…"   Read all 53 reviews
Location Type Care Home

Located easily off Quercus Road, Upton Mill Care Home provides expert residential, dementia, nursing and respite care in exceptional surroundings designed specifically with the needs of their residents in mind. A spacious café area is at the heart of… Read more about Upton Mill Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms
Lea Grange Care Home

Coldharbour Lane, Harpenden AL5 4UN 

9.0 6 reviews
"Excellent service, peaceful and befitting to end of life. The palliative care was second to none, we were fortunate to have husband,…"   Read all 6 reviews
Location Type Care Home

Situated in the delightful town of Harpenden with a direct train to Central London, Lea Grange Care Home is located on Coldharbour Lane, a short drive from the town centre. With lots to do, Harpenden is a bustling mix of independent and high street shops… Read more about Lea Grange Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 63 Rooms
Elizabeth Gardens Care Home
Opening Sep 2025

Haddon, Great Holm, Milton Keynes MK8 9AL 

Location Type Care Home

Elizabeth Gardens Care Home is located a 10 minute drive from the centre of Milton Keynes. The care home provides 24-hour residential, nursing, dementia and respite care. As well as hosting fun activities for residents, the care home has a gym,… Read more about Elizabeth Gardens Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • 75 Rooms from £1,700 / week
Cotswold Gate Care Home

34 Forest Grove, Burford OX18 4FF 

Location Type Care Home

Located five minutes from Burford's famous high street, Cotswold Gate Care Home is perfectly situated for those looking to enjoy all that the Cotswolds have to offer whilst still benefitting from the tranquillity of countryside living. Cotswold Gate… Read more about Cotswold Gate Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 65 Rooms

Porthaven Care Homes Reviews (2243)

9.8
Porthaven Care Homes has a Group Review Score of 9.8 (9.776) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Porthaven Care Homes must have a Review Score.

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Review of

Falkland Grange Care Home

from S E (Resident) assisted by family/friend published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving in last October I generally feel much better in myself and am enjoying the activities/social life. I am receiving the appropriate level of care and know that if I need help someone is always available.

Reply from Rebecca Lucas, Home Manager at Falkland Grange Care Home

It is great to hear you are happy living at Falkland Grange and that you feel well cared for. It is a pleasure having you with us!


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Review of

Avondale Care Home

from Erich M (Grandson of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to thank all the staff and the manager for their genuine heartfelt love and care that they give to my grandma and that they make us feel like family. A special thanks goes to one lady who is so kind and happy and attentive to my grandma and all residents and I would like to give a
special thank you.

Reply from Antonios Loumousiotis, Home Manager at Avondale Care Home

Thank you for your kind words. It is our pleasure to care for your grandma. She is a well-loved member of our home!


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Review of

Tonbridge House Care Home

from L L (Daughter of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, a resident of Tonbridge House, and my family have been very impressed by the superb entertainment organised there.
From Christmas singing with fizz and delicious food, to St Patrick's Day Irish dancing displays, and most recently, a wonderful Mother's Day tea party to rival a posh restaurant!
We enjoy every special event and look forward to the VE Day 80th party in May! Every event is carefully managed by the hardworking, amazing entertainment sisters who spread joy and cheer to all! Thank you.

Reply from Gerard Balo, Home Manager at Tonbridge House Care Home

What marvellous feedback! I am glad you enjoy our events, and we look forward to celebrating with you at the next one.


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Review of

Woodland Manor Care Home

from N B (Grandson of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been here for three months and I could not recommend this home any higher. The rooms are spacious, the staff at every level are so kind and genuine and the food is amazing with a great choice and to a very high standard. Overall, if I go into a home I wish I get put in here. My granny
thinks she is very lucky. A five star facility.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you for your fantastic feedback. It is a pleasure to have your granny with us.


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Review of

Savernake View Care Home

from Stephen D (Son of Resident) published on 21 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Savernake has a warm and very friendly atmosphere. The staff are all very helpful and welcoming. The facilities are well maintained and the rooms and social areas are all well decorated and clean. Overall, both inside and outside the home is in good order and has a mist positive feel compared to many
others thatch have visited. The medical staff are attentive and keep a good eye on the residents. On the basis of the welcome, the first month's experience and the strong showing by the staff, I would happily recommend Savernake to anybody looking for residence for their elderly relatives.

Reply from Rachael Khan-Lowe, Home Manager at Savernake View Care Home

Thank you for your fantastic feedback. I am glad to hear you feel welcome at Savernake View.


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Review of

Cavell Park Care Home

from H H (Resident) published on 21 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My two daughters reviewed several care homes to look after me while my house was being repaired. I was most surprised at the total facilities available and I am pleased with with result. I would recommend this company.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

Thank you for your feedback. It was a pleasure to have you with us, and we do hope you will visit again soon.


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Review of

Tonbridge House Care Home

from Sarah R (Daughter-in-law of Resident) published on 18 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit my mother-in-law every week and we are always greeted with smiles from the staff. Everyone is so kind and helpful. The activities staff are amazing and so inventive with their themes for the parties. They are always so pleased to see family members. The food the kitchen provides for these occasions
is outstanding! We always make sure we have plenty of spaces for the cakes. We couldn't wish for a better place for Mother-in-law to live her last years.

Reply from Gerard Balo, Home Manager at Tonbridge House Care Home

Thank you for your marvellous feedback - I will be sure to share it with our lovely kitchen team!


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Review of

Wiltshire Heights Care Home

from S P (Daughter of Resident) published on 17 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Wiltshire Heights last November and has improved in both her physical and mental health since being there. The reassuring presence of kind staff has meant she feels safe and cared for. She has her own furniture, ornaments and pictures in her room, making it feel like home. She is a gardener
and can help maintain the gardens, giving her purpose and an interest. She makes good use of the communal rooms and the various activities and outings that are provided. Wiltshire Heights is helping her come to terms with the loss of independence that older age brings.

Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

It is great to hear your mum is taking advantage of the variety of facilities and activities we have on offer and that she feels safe with our team.


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Review of

Tonbridge House Care Home

from Claire K (Daughter of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing care home, the staff are so friendly and understanding to both resident and family. We had an 80th for Mum in the private dining room, the food was amazing, the catering team went above and beyond. We never worry about Mum as know she is so well cared for and there is always great entertainment
for her to get involved with every day.

Reply from Gerard Balo, Home Manager at Tonbridge House Care Home

It fills me with pride to read your wonderful review. It is incredibly rewarding to hear you are comfortable and content leaving your mum in our care. It is a pleasure to have her with us.


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Review of

Astbury Mere Care Home

from Alan E (Husband of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is more like a hotel than a care home. The rooms the patients have are of a good size and with its own full facilities. Food is of high quality. Staff show good empathy with patients and there is a very good staff/patient ratio. Staff are very welcoming to visitors and greet us by name. Although
it is 10 miles away from home and not the cheapest, my family and I decided it was the best place for her. She is very happy here.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for your incredibly positive review. It is a pleasure to have your wife with us, and it is great to hear you are happy with the care she receives.


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Review of

Astbury Mere Care Home

from S P (Daughter of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall our experience of mum being in Astbury Mere is very good. The only thing we can really fault is not enough staff on to assist residents with general duties e.g going to the toilet. Pleased with all the activities, staff helpful, food is very good.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

I am glad to hear your overall experience has been positive, and I will be sure to take your feedback about staffing into consideration going forward. If you would like to discuss this further at any point then please do not hesitate to get in touch with me directly.


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Review of

Falkland Grange Care Home

from L W (Daughter of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother moved into the dementia unit I have experienced thoughtful back up and support from the staff. My mother is well cared for, and the staff have shown her great kindness and care. The home is beautifully decorated and very comfortable.

Reply from Rebecca Lucas, Home Manager at Falkland Grange Care Home

I am glad to hear you feel supported by our team and are happy with your mother's care.


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Review of

Tonbridge House Care Home

from Gary K (Son of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Tonbridge House in November 2024. Right from the start she was made to feel comfortable and welcome. She has found all members of staff to be kind and helpful, and all queries from myself and my wife on various matters have been answered promptly and efficiently.
Her en suite room
is light and pleasant and is always kept spotlessly clean, as are all the attractive common areas of the care home and the gardens.
At mealtimes, there is a choice of dishes with the option of a lighter or snack meal if this is preferred. All have been enjoyed.
My thanks to all concerned for facilitating my mother's transition to living in residential care.

Reply from Gerard Balo, Home Manager at Tonbridge House Care Home

It is brilliant to hear that both yourself and your mother have felt welcome at Tonbridge House from the beginning and that your mother has transitioned well into life at our home.


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Review of

Woodland Manor Care Home

from C G (Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well kept establishment. Always happy people, always helpful.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you for your great feedback. It is brilliant to hear you are happy living at Woodland Manor. It is a pleasure having you with us.


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Review of

Barley Manor Care Home

from Susan T (Wife of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had been struggling to care for my husband's deteriorating Alzheimer's and really needed a break. I was so lucky to find Barley Manor, brand new with wonderful facilities so close to home. All the staff were welcoming, helpful and so empathetic. I was anxious about how he would settle in, and it took
a few days, but thanks to the kind and supportive staff he eas happy there and even joined in the activities.
Thank you so much.

Reply from Narcis Militaru, Home Manager at Barley Manor Care Home

We appreciate moving a loved one into a care home is never an easy decision, so I am glad to hear you felt welcomed by our team and that your husband has settled into life at Barley Manor well. It is a pleasure to have him with us.


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Review of

Lincroft Meadow Care Home

from N S (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Lincroft Meadow Care Home since February when she stayed for respite care when Dad went into hospital. Unfortunately, Dad passed away and Mum's stay became long-term. We cannot praise the staff enough for helping Mum who has dementia to settle in at what has been a very difficult time.
The care and kindness shown is fantastic. We were worried about Dad's funeral but the staff were amazing. They reserved a quiet area for family members to meet beforehand and thoughtfully provided refreshments. A staff member also discreetly attended the service in case we needed support with Mum and was there to welcome her back afterwards. This took a lot of the worry out a difficult day. It is a relief to the family to know Mum is being so well cared for. There are lots of lovely activities organised at the home and we appreciate the staff taking the trouble to gently encourage Mum to join in. If we need to talk anything over, there is always someone available. Thank you Lincroft.

Reply from Suzanne Morgan, Client Services Manager at Lincroft Meadow Care Home

Thank you for taking the time to write such a lovely review, especially as we know how difficult the last few months have been for you all. Everyone here at Lincroft has enjoyed getting to know your Mum and her lovely family. It's a pleasure to see your Mum now happy, settled and joining in with activities.


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Review of

Avondale Care Home

from Dinah E (Wife of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we were shown round, my daughter and I knew there was no doubt this was the place where my husband should spend his last days. From the management right through to the carers, the care & support were outstanding. Unfortunately he was not able to fully appreciate the activities as he
was mostly bed bound. It was a great comfort to us he was in safe hands for his last 3 months.

Reply from Antonios Loumousiotis, Home Manager at Avondale Care Home

Thank you for taking a moment to leave us a review during this difficult time. It was an honour to care for your husband, and we are incredibly sorry for your loss. Please know that you and your daughter are always welcome at Avondale.


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Review of

Haddon Hall Care Home

from Jeanne H (Friend of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hadden Hall nursing department were very kind and caring to my friend during his last weeks, and also were very caring and sympathetic to me on my frequent visits, particularly in her last few hours. Thank you.

Reply from Charlotte Dent, Home Manager at Haddon Hall Care Home

Thank you for taking a moment to leave us a review during this difficult time. It was an honour to care for your friend, and we are incredibly sorry for your loss. Please know that you are always welcome at Haddon Hall Care Home.


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Review of

Hartfield House Care Home

from C A (Daughter of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother was there from October 2024 to January 2025. The care she received was sub standard. The carers were OK, but there weren't enough of them so she didn't receive the care she should have. She had recurring UTIs because they didn't retest her and when they did they lost the results twice. At
no time did a doctor see her even though we requested it. There was no help integrating with other residents. It was a very lonely place for her. We actually ended up paying for someone to go in twice a week to care for her! She ended up with very bad back pain but still didn't call a doctor or get an X-ray. She was taken to hospital when it got so bad and she died 8 days later of a UTI, kidney problems and sepsis.
The regional director was looking in to the problems, and hopefully they are better, but I don't know if it's improved.
I wish my mother had never entered Hartfield House. I'm really not sure how you know whether a home is going to be good before someone becomes a resident.

Reply from Matthew Anstee-Brown, Regional Director at Hartfield House Care Home

We continue take the utmost pride in the care we provide at Hartfield House and are sorry that you felt this way about the overall care your mother received during her time with us. We proactively investigated all concerns that were raised and gained positive feedback on the changes that had been implemented while your mother was still living with us. We would like to pass on our sincere condolences to you and your family at this difficult time. Should you wish to discuss this further please do get in touch.


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Review of

Deer Park Care Home

from M K (Daughter of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first visit to the home, and each time I visit my mum, I am always impressed with the efficiency, friendliness and professionalism of all the staff. It gives me great comfort to see my mum happy and joining in with the activities and eating good quality food. I know every day she is safe and
well cared for. I would certainly have no hesitation in recommended to anyone.

Reply from Kevin Peck, Home Manager at Deer Park Care Home

It is fantastic to hear you would recommend our home to others and that you are impressed with the care your mum receives.


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Awards / Recognitions (14)

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Frequently Asked Questions about Porthaven Care Homes

How many Care Homes does Porthaven Care Homes own?

Porthaven Care Homes own 23 Care Homes.

Which Porthaven Care Homes Care Homes have the highest review score?

Deer Park Care Home, Avondale Care Home & Lincroft Meadow Care Home have the highest review score.
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