9.7
Group Review Score
(the average from all locations with a review score)
Care Homes Owned by Porthaven Care Homes
Porthaven is a well-established and growing care provider with over 20 care homes located throughout England. In November 2022, the group won the award for 'Care Home Group over 10 settings' at the 24th National Care Awards. In March 2020, they were the proud winners at the Pinders Healthcare Design Awards for 'Best Specialist Dementia Design' at Falkland Grange Care Home in Newbury and in 2022 followed this award for 'Best Interior Design' at their newly opened care home Upton Mill in Tetbury.
Every home is purpose-built to create exceptional environments in which expert care can be delivered by hand-selected and fully trained staff. Providing residential, nursing, respite and dementia care, Porthaven homes can provide support for wide-ranging needs. Food and activities are as important as the care at Porthaven and a varied schedule of activities can be found in each home. Visit the Porthaven website to find out more or call into a Porthaven care home to speak with one of the friendly and welcoming team.
Porthaven Care Homes Locations (23)
- Browse 23 Care Homes owned by Porthaven Care Homes
"Being a lift engineer I've worked in many care homes. You get used to the norm (I thought).Yet having visited my relative today 16th March…"
Read all 184 reviews
75 Rooms
Location Type
Care Home
With views of the Chiltern Hills, Chiltern Grange Care Home is a stylish, purpose-built home that possesses a beautiful landscaped garden perfect for a peaceful morning walk, afternoon tea and a ... Read more
"A very nice care home with extremely caring and compassionate staff. The food is great and my brother is always treated with the utmost…"
Read all 187 reviews
90 Rooms
Location Type
Care Home
With 90 ensuite bedrooms spread across three separate floors, Avondale Care Home has been providing excellent 24-hour residential, dementia, nursing and respite care since 2010. Avondale sits on ... Read more
"My mother stayed at Lincroft Meadow Care Home for eight months before she sadly passed away, and I cannot thank the staff enough for the…"
Read all 190 reviews
70 Rooms
Location Type
Care Home
Lincroft Meadow Care Home is an exceptional home in the heart of Kidlington in Oxfordshire. The home provides residential, nursing, respite and dementia care for individuals with a range of differing ... Read more
"I visited a friend in the home and was so happy to see how lovely it was and the staff were really friendly and welcoming. The Receptionist…"
Read all 187 reviews
63 Rooms
Location Type
Care Home
Wiltshire Heights is an exceptional 63-bed care home in Bradford-on-Avon with a highly-trained, compassionate team on hand 24 hours a day to provide exceptional residential, dementia, nursing and ... Read more
"I stayed for four weeks after breaking my wrist. Lea Grange is very friendly and everyone is helpful. The facilities are excellent and the…"
Read all 23 reviews
63 Rooms
Location Type
Care Home
Situated in the delightful town of Harpenden with a direct train to Central London, Lea Grange Care Home is located on Coldharbour Lane, a short drive from the town centre. With lots to do, Harpenden ... Read more
"I cannot thank everyone at Tonbridge House enough for the care they have given Mum over the last few weeks and the support given to myself…"
Read all 88 reviews
63 Rooms
Location Type
Care Home
Situated close to the historic and thriving town of Tonbridge, Tonbridge House Care Home provides professional and empathetic 24 hour residential, dementia, nursing and respite care for individuals ... Read more
"My father was in barley manor from early December 25 to 18th February 26
Our family were very happy with care home in most aspects the…"
Read all 30 reviews
63 Rooms
Location Type
Care Home
Located in the quiet village of Great Shelford, just four miles from Cambridge, Barley Manor is conveniently located a short distance from Shelford station. The area boasts attractions such as the ... Read more
"I have nothing but praise for Deer Park, the welcoming & friendly staff, purpose built facilities, and countless activities available to…"
Read all 40 reviews
64 Rooms
Location Type
Care Home
Located in the historic market town of Ledbury, Deer Park Care Home is a short distance from several Areas of Outstanding Natural Beauty, including the Malvern Hills and Wye Valley. Open since 2022, ... Read more
"My parents went into Cavell Park just over a year ago and I left a review in their first couple of weeks to say how wonderful the staff and…"
Read all 48 reviews
69 Rooms
Location Type
Care Home
Offering 24-hour residential, nursing, dementia and respite care, Cavell Park is designed for comfort and style as well as allowing the team to provide high quality care to all residents, ensuring ... Read more
"My husband and I have no negative comments to make at all. We have encountered bar none during my aunts stay have been amazing. They are…"
Read all 95 reviews
75 Rooms
Location Type
Care Home
Lavender Oaks Care Home opened in October 2017 and provides 24 hour residential, nursing, dementia and respite care for older individuals living in Carshalton and the wider Sutton area. With a ... Read more
"My mother is enjoying life at Hartfield House. She is safe, warm and being well looked after, all of which is so important at 90 years of…"
Read all 89 reviews
62 Rooms
Location Type
Care Home
Hartfield House is a beautiful care home conveniently located just moments from the M25 motorway that offers 24 hour residential, respite, nursing and dementia care.
Residents at Hartfield House ... Read more
"Hollie has really taken a person-centred approach to mum's care; she has gone above and beyond the call of duty to ensure that not only is…"
Read all 122 reviews
75 Rooms
Location Type
Care Home
Situated in Buxton, Haddon Hall Care Home provides support for senior residents with a wide range of care needs. Their experienced and professional team are equipped to provide high-quality 24 hour ... Read more
"With huge help from management we were able to transfer our mother to Woodland Manor from Hospital after a months long stay. The staff…"
Read all 141 reviews
64 Rooms
Location Type
Care Home
Woodland Manor is situated in the charming village of Chalfont St Peter, set in beautifully landscaped gardens where residents can enjoy plenty of outdoor space. Providing expert residential, ... Read more
"My mother enjoyed her month at Falkland Grange, which gave us peace of mind whilst we were in Chile. She enjoyed talking to people of her…"
Read all 117 reviews
64 Rooms
Location Type
Care Home
Falkland Grange Care Home opened in 2019 and provides residential, dementia, nursing and respite care for individuals living in Newbury and the wider Berkshire area. As with all Porthaven care homes, ... Read more
"My mother moved into the nursing home around August 2025.
The care and staff are always supportive. Treated with dignity
The food is…"
Read all 140 reviews
62 Rooms
Location Type
Care Home
Situated only a few minutes from the centre of Congleton, Astbury Mere Care Home sits in an incredibly desirable position, with views of Astbury Mere Country Park and easy access to the nearby towns ... Read more
"When looking for a care home for mum, I visited about fifteen places in Gloucester, Cheltenham and surrounding areas. We needed somewhere…"
Read all 117 reviews
64 Rooms
Location Type
Care Home
Savernake View Care Home is a purpose-built home that opened in August 2016. Overlooking the Savernake Forest, Savernake View offers 24 hour residential, respite, dementia and nursing care for ... Read more
"My husband has been here since just before Christmas and I have found all the staff at Bourne Wood extremeley kind and supportive. Nothing…"
Read all 131 reviews
64 Rooms
Location Type
Care Home
Bourne Wood Manor Care Home is a modern, purpose-built home in the charming market town of Farnham offering 24-hour residential, dementia, nursing and respite care for individuals living in and ... Read more
"After several visits to Upton Mill to visit my mum. I have found from the minute I walked in, that the staff are lovely and very caring.…"
Read all 97 reviews
64 Rooms
Location Type
Care Home
Located easily off Quercus Road, Upton Mill Care Home provides expert residential, dementia, nursing and respite care in exceptional surroundings designed specifically with the needs of their ... Read more
"This is a wonderful facility for my Mum.
All of the staff, carers, managers, housekeeping, health care, activities , reception and…"
Read all 12 reviews
65 Rooms
Location Type
Care Home
Located five minutes from Burford's famous high street, Cotswold Gate Care Home is perfectly situated for those looking to enjoy all that the Cotswolds have to offer whilst still benefitting from the ... Read more
"I have found all staff friendly and courteous - nothing is too much trouble. The food is well prepared and cooked with a very varied menu.…"
Read all 177 reviews
58 Rooms
Location Type
Care Home
Penhurst Gardens Care Home is located in the heart of the Cotswolds in Chipping Norton. The home is surrounded by countryside and is just a short walk from the local high street, set on the site of ... Read more
"During Mum's end of life care, the home was attentive, caring and personally involved in her final days.
The pack of lighting, music and…"
Read all 210 reviews
75 Rooms
Location Type
Care Home
Located minutes from Macclesfield town centre, Prestbury House Care Home provides 24 hour residential, nursing, dementia and respite care for individuals living in Cheshire. Purpose-built to provide ... Read more
"Over the years of visiting my mother-in-law, I have greatly appreciated the care she receives. The key to this has been the staff, who are…"
Read all 143 reviews
63 Rooms
Location Type
Care Home
Located in the historic spa town of Cheltenham, Thirlestaine Park Care Home provides a peaceful and tranquil setting for its residents to receive exceptional residential, dementia, nursing and ... Read more
"My Mum is 84 and diagnosed with Alzheimer's. The staff at Elizabeth Gardens have been wonderful. They are genuinely caring and kind. In my…"
Read all 2 reviews
from £1,700 / week
75 Rooms
Location Type
Care Home
Elizabeth Gardens Care Home is located a 10 minute drive from the centre of Milton Keynes.
The care home provides 24-hour residential, nursing, dementia and respite care.
As well as hosting ... Read more
Older Person CarePermanent Care
Residential Care
Nursing Care
Porthaven Care Homes Reviews (2570)
9.7
Porthaven Care Homes has a Group Review Score of 9.7 (9.747) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Porthaven Care Homes must have a Review Score.
from Janet V (Daughter-in-law of Resident) published on 8 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
From end November 2025 to date (11/3/26)
All the staff are delightful in this beautiful welcoming care home. They are like family whilst being totally professional. It would be hard to find any better. We can't thank them all enough.
Reply from Linda Simpson, Home Manager at Elizabeth Gardens Care HomeThank you for your kind words. I will be sure to share them with our team, who I have no doubt will find them incredibly motivating.
from R H (Wife of Resident) published on 8 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My husband has been here since just before Christmas and I have found all the staff at Bourne Wood extremeley kind and supportive. Nothing is too much trouble and I know he is being very well looked after.
Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care HomeIt is fantastic to hear you are happy with our team and feel reassured that your husband is in safe hands at Bourne Wood Manor.
from Alan M (Cousin of Resident) published on 8 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Being a lift engineer I've worked in many care homes. You get used to the norm (I thought).Yet having visited my relative today 16th March here at Chiltern Grange I couldn't believe the whole experience. What an amazing place. Spotlessly clean, friendly and helpful staff with time for everyone.
A
home from home environment.
I'd like to take this opportunity to thank everyone for today and also looking after my relative with so much care and compassion.
Reply from Jemimah Guinto, Home Manager at Chiltern Grange Care HomeThank you for your kind feedback. It is great to hear you were impressed with our home and team.
from Sandra B (Daughter of Resident) published on 2 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother is very well looked after and has been throughout the 3 1/2 years she has been here. The staff are kind and competent, the room is lovely and the food is good and appropriate. I am very pleased.
Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care HomeThank you for your feedback. It has been a pleasure to have your mother with us these last few years, so it is fantastic to hear she enjoys life at Lincroft Meadow.
from Catherine B (Daughter of Resident) published on 1 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mum is 84 and diagnosed with Alzheimer's. The staff at Elizabeth Gardens have been wonderful. They are genuinely caring and kind. In my absence they care for my mother as if she were their own. The building itself is beautifully decorated and totally practical. Joining in with various activities
is very much encouraged. My Mum has taking up flower arranging and exercise classes which she would never have done before!! She loves all the activities bingo, visits with young children, singing and many more. Recently my Mum was taken ill, the way the care home dealt with the issue was exceptional and this was recognised by the ambulance service. The dining facilities and quality of food available is also excellent and as visitors we often book ourselves in to join Mum for lunch and a glass of wine. The staff literally cannot do enough. As you can see from this glowing review, I would highly recommend. Also, just to make life easy, it has plenty of parking !!!
Reply from Linda Simpson, Home Manager at Elizabeth Gardens Care HomeThank you for your fabulous feedback. It is great to hear you are happy with all aspects of our home and that you feel your mum is in safe hands at Elizabeth Gardens. It is a pleasure and an honour to have her with us.
from Debbie H (Daughter of Resident) published on 1 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I cannot thank everyone at Tonbridge House enough for the care they have given Mum over the last few weeks and the support given to myself and my sister through an extremely emotional time.
I am so grateful that we found this lovely place.
Reply from Rachelle Minter, Home Manager at Tonbridge House Care HomeThank you for taking a moment to leave us such kind feedback. It has been an honour to care for your lovely mum and to provide support for you and your sister during this time.
from E F (Resident) published on 25 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have found all staff friendly and courteous - nothing is too much trouble. The food is well prepared and cooked with a very varied menu. Decor of Penhurst Gardens is good and cleaning good. It is useful to be able to make use of the laundry. I haven't felt like making use of the activites but they
appear to be very varied.
Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care HomeThank you for taking the time to leave a kind review of Penhurst Gardens. We are so pleased to hear that you feel positively about living in our care. It is an honour to have you with us.
from Oliver H (Grandson of Resident) published on 25 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
On visiting my grandmother on several occasions. I have found Upton Mill, to be well run with lovely facilities for both residents and visitors. All the staff are exceptional, kind, caring and so helpful. I feel confident after each visit, my grandmother is safe and well looked after.
Reply from Marketing Porthaven, Marketing Assistants at Upton Mill Care HomeThank you for your kind words, we are delighted that your grandmother is happy here at Upton Mill.
from Lee H (Son of Resident) published on 25 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
After several visits to Upton Mill to visit my mum. I have found from the minute I walked in, that the staff are lovely and very caring. Beautiful hall cleaned facilities, lovely rooms. Very reassuring that my mum is in a safe and well run home. In general a very happy and friendly atmosphere would
highly recommend.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for taking the time to leave such a wonderful review. I look forward to sharing your feedback with our team.
from S W (Daughter of Resident) published on 20 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother enjoyed her month at Falkland Grange, which gave us peace of mind whilst we were in Chile. She enjoyed talking to people of her own age, playing Scrabble, poetry, and the food was delicious.
Reply from Daniela Barros, Home Manager at Falkland Grange Care HomeThank you so much for taking the time to leave a review. We are so pleased that your mother enjoyed her stay and that we were able to provide you peace of mind.
from Les W (Son of Resident) published on 20 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother stayed at Lincroft Meadow Care Home for eight months before she sadly passed away, and I cannot thank the staff enough for the care and kindness they showed her during that time.
From the very first day, they made her feel welcome and part of the home.
Every member of staff were brilliant-always
caring, compassionate and respectful.
It gave our family great comfort knowing she was safe, well looked after, and genuinely loved and cared for by everyone there.
The activities team were fantastic. There was always something going on, and they constantly encouraged mum to join in and stay involved. It made a positive difference to her time there.
Thank you to all the staff for the compassion and dedication you showed to my mother. It will always be remembered and appreciated by our family.
Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care HomeWe are so sorry for your loss and our thoughts are with you and your family at what we can only imagine is a very difficult time. It was our genuine pleasure to care for your mother and I look forward to sharing your kind words with our team.
from S S (Daughter of Resident) published on 19 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I needed to get some respite care for my elderly mother. The manager and CSM were brilliant in their advice, professionalism, calmness and support. We were so lucky that a room was immediately available, and within 3 days of my initial contact, my mother was able to move in. Her care has enabled her
to come back home to live, although I would have dearly loved her to stay as a permanent resident to enjoy a far higher quality of life than she now has.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for sharing a kind review of Upton Mill. It's heartwarming to know that your mother was able to return home after her stay with us. We appreciate your kind words and hope that, should you need us again in the future, we can support you and your family once more.
from R C (Friend of Resident) published on 19 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Very impressed with everything connected with the care home. The staff are extremely friendly, professional and caring. The accommodation and facilities are fantastic. Everywhere is clean and well looked after.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for taking the time to leave a review of Upton Mill. We really appreciate your kind words!
from A G (Son of Resident) published on 18 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Hollie has really taken a person-centred approach to mum's care; she has gone above and beyond the call of duty to ensure that not only is mum's care of the highest order, but also that she is engaging socially and participating in a range of activities. This has made mum's life so much better. Thank
you!
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you for taking the time to leave a kind review of Haddon Hall Care Home. We are delighted to hear that you feel your Mum has been well looked after. It is our honour to care for her
from T T (Resident) published on 18 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Have been here 9 months and find everything very good. Happy atmosphere and a nice feeling of safety. All staff very good and helpful. Would recommend to others.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you for taking the time to leave a kind review. It is a pleasure to have you with us here at Haddon Hall Care Home.
from T P (Friend of Resident) published on 18 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I visited a friend in the home and was so happy to see how lovely it was and the staff were really friendly and welcoming. The Receptionist offered us coffee and cake after a long journey and it felt really homely. Really glad she is happy and would recommend.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care HomeThank you for taking the time to leave a kind review of Wiltshire Heights. We are delighted to hear that you are pleased with the care your friend receives. You are always welcome to pop in for coffee and cake!
from M R (Daughter of Resident) published on 18 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My parents went into Cavell Park just over a year ago and I left a review in their first couple of weeks to say how wonderful the staff and facilities are. A year on, I thought it may help others in making their decision based on so much more knowledge this time around. In short, we could not have made
a better decision than to choose Cavell Park. The kindness of the team, no matter whether you are talking about catering, housekeeping, reception, caregivers, activities or management, is exceptional. Mum and Dad were both quite poorly when they arrived in January 2025. Over a year on, they are thriving. The atmosphere is just lovely. The residents care for one another too and it is lovely to see the friendships in the Bistro area. The team really knows each individual and the whole building operates like one big family. I feel like family! It is quite an incredibly run place. Gemma and Cristina - you are amazing, along with all of your team. Thank you so much for the kindness and care.
Reply from Gemma Fryer, Home Manager at Cavell Park Care HomeThank you so much for sharing your heartfelt experience with Cavell Park. It's truly heartwarming to hear how much the staff and the environment have positively impacted your parents' well-being over the past year. We appreciate you taking the time to update others on your journey. Thank you for sharing this beautiful review.
from J R (Daughter of Resident) published on 18 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We had to look for care home as the one mum was in was closing down. Jackie, the Client Service Manager was so warm and welcoming. Jackie showed us around the home which was beautifully decorated in an autumnal theme. We were never made to feel rushed. Mum moved in shortly afterwards and she is so happy
at Chiltern Grange. Every time we visit mum , she tells us how happy she is to be living there. The rooms are spacious, the staff are amazing, friendly, attentive and caring and mum says the food is 5 stars. Looking forward to the warmer weather so we can sit out in the garden. Thank you to everyone who takes such good care of mum.
Reply from Jemimah Guinto, Home Manager at Chiltern Grange Care HomeThis review is truly heartwarming. Thank you for taking the time to leave such a kind review of Chiltern Grange. It is our honour to care for your Mum and we are delighted to hear that you are pleased with the care she receives with us.
from Jolene N (Granddaughter of Resident) published on 13 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Upton Care Home is truly exceptional. The facility is spotless and tidy, but it's the atmosphere that really stands out-it is so friendly and welcoming.
My grandfather loves the staff here; he feels safe, genuinely listened to, and is treated with so much dignity. The nursing care is amazing, the activities
are fun and engaging, and the food is a solid 5 stars! I wouldn't hesitate to recommend Upton to any family looking for the best care for their loved ones.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for your kind words, Jolene. It is our pleasure to care for your grandfather and we are delighted that you are all so happy here with us at Upton Mill. I look forward to sharing your feedback with the team, who I am sure will be thrilled.
from Ben C (Son of Resident) published on 12 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Our experience could not have been better in difficult circumstances. I would particularly praise Teresa on reception and Correna, the manager for exceptional service. Our father went in for respite care with a plan to become permanent. A health crisis meant he only stayed a few days before dying in
hospital. The home was incredibly flexible and supportive.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for taking the time to leave a review of Upton Mill during such a challenging time. We're deeply sorry, and we want you to know that our thoughts are with you and your family. It's heartwarming to hear that Teresa and Correna made a positive impact during your father's stay with us. If there's anything more we can do for you or your family, please don't hesitate to reach out.
Frequently Asked Questions about Porthaven Care Homes
Costs for care homes owned by Porthaven Care Homes
Average costs per week for care homes owned by Porthaven Care Homes by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Porthaven Care Homes, based on 1 out of 23 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£1,700
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Porthaven Care Homes own?
Porthaven Care Homes own 23 Care Homes.
Which Porthaven Care Homes Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Porthaven Care Homes to verify any information. View our terms and conditions.
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