Care Homes Owned by Porthaven Care Homes in Wiltshire
9.8
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Wiltshire for Porthaven Care Homes are showing below.
View the details of all 23 locations (with 2422 reviews) owned by Porthaven Care Homes
Porthaven Care Homes Locations in Wiltshire (2)
Wiltshire Heights Care Home
9.9
180 reviews
Cottle Avenue, Off Berryfield Road, Bradford-on-Avon BA15 1FD
"I have been visiting Wiltshire Heights for a year now. I always find the staff super helpful, friendly and acknowledgeable from reception…" Read all 180 reviews
Location Type Care Home
Wiltshire Heights is an exceptional 63-bed care home in Bradford-on-Avon with a highly-trained, compassionate team on hand 24 hours a day to provide exceptional residential, dementia, nursing and respite care. Those living at Wiltshire Heights benefit… Read more about Wiltshire Heights Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 63 Rooms
Savernake View Care Home
9.8
110 reviews
Priory Court, Salisbury Road, Marlborough SN8 4FE
"Our mother was living in her own home (with support) until her Alzheimer's, combined with a hospital admission for double pneumonia made…" Read all 110 reviews
Location Type Care Home
Savernake View Care Home is a purpose-built home that opened in August 2016. Overlooking the Savernake Forest, Savernake View offers 24 hour residential, respite, dementia and nursing care for individuals living in Wiltshire. The highly-skilled team… Read more about Savernake View Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 64 Rooms
Porthaven Care Homes Reviews in Wiltshire (290)
9.8
Porthaven Care Homes has a Group Review Score of 9.8 (9.783) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Porthaven Care Homes must have a Review Score.
Review of
Wiltshire Heights Care Home
from Rachel T (Friend of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been visiting Wiltshire Heights for a year now. I always find the staff super helpful, friendly and acknowledgeable from reception to cleaners. The couple I visit here are very well cared for as it seems are all the residents. There are lots of communal areas, including gardens that encourage
a community atmosphere. Coffee, tea cakes also add to the welcoming ambience.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home
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Review of
Wiltshire Heights Care Home
from Caroline D (Daughter of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been staying at Wiltshire Heights since the end of July and initially she was very unhappy to leave her home. Sadly we lost Dad at the same time so she had a lot of difficult changes all at once. It has taken a little while, but she is now much more settled and happy in her new environment and
constantly says how lovely the staff are.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home
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Review of
Wiltshire Heights Care Home
from Catherine L (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My parents have been at Wiltshire Heights since the beginning of the year. They have really benefited from the consistent care provided. The rooms, particularly the communal ones are light, airy and beautifully decorated, with a lovely outlook onto the gardens which have an Italian feel to them. The
garden is easily accessible from the residents rooms; my parents have loved sitting out there this summer. They have just celebrated a big wedding anniversary and were absolutely delighted by the party Wiltshire Heights put on for them. It was very special to share this celebration with some of our family, recent neighbor's and one or two very old family friends with what feel like our new friends at Wiltshire Heights. Thank you.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home
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Review of
Savernake View Care Home
from D H (Husband of Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Friendly staff, always clean and tidy. Very good.
Reply from Rachael Khan-Lowe, Home Manager at Savernake View Care Home
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Review of
Savernake View Care Home
from Jo P (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our mother was living in her own home (with support) until her Alzheimer's, combined with a hospital admission for double pneumonia made full time care necessary 24/7 at the start of 2025.
She came to Savernake View on a respite contract to see how she did. She transitioned well.
All the nuts
and bolts of life are dealt with and I live locally, so can pop in any time (which I do). Mum is capable of accessing all of the entertainment, mini bus trips and exercise opportunities. The staff make sure she is well occupied. She is content.
She would always say she wanted to stay in her own home, but in reality, she is much better off at Savernake View where there is lots going on. It is fresh, modern and sociable. The staff are friendly and kind. My brother and sister like to visit (they live further away) and enjoy taking her out to Savernake Forest and into town, where there are many good coffee shops and lunch venues. She recently turned 95 and her cake was amazing!
Reply from Rachael Khan-Lowe, Home Manager at Savernake View Care Home
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Review of
Wiltshire Heights Care Home
from Maggie K (Sister of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother moved into Wiltshire Heights about 6 months ago, as he was no longer able to care for himself. We were impressed by the care and attention provided by all the staff to make him feel welcome and settled. Indeed, the same warm support provided by the whole team at Wiltshire Heights has been
in evidence over the subsequent months. The organisation of day trips out and the occasional garden parties has been beneficial in ensuring that his life is not spent entirely within the four walls of his room. My husband, sister, and I are all delighted and relieved that we have made the right decision!
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home
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Review of
Wiltshire Heights Care Home
from H G (Wife of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Recommend for respite. Regular use. Care staff are amazing. Homely. Treated like family. Caring to us both.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home
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Review of
Savernake View Care Home
from J R (Niece of Resident) published on 10 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have every confidence my relative's care and needs are being fully met by the team at Savernake. They are friendly, helpful and nothing is too much trouble. They are pro active in their care and identify where my relative would benefit from encouragement to participate in events, additional assistance
and/or medical intervention. They have provided peace of mind to our relative's family.
Reply from Rachael Khan-Lowe, Home Manager at Savernake View Care Home
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Review of
Wiltshire Heights Care Home
from M B (Son of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good care given to my dad. All the staff I have met are friendly and good at their jobs, and the home is very clean.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home
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Review of
Wiltshire Heights Care Home
from Katherine W (Goddaughter of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Great care offered and received by my Godmother. The rooms are large and well equipped. The food is excellent and served to residents in a lovely dining room with napkins and white table cloths and proper cutlery and glasses on the tables. This means the experience is more like a hotel than a Care Home
and that is a very positive thing. Delighted by all that is offered at Wiltshire Heights. Thanks you.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home
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Review of
Wiltshire Heights Care Home
from Emily S (Great-Niece of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Great Auntie stayed at Wiltshire Heights in May 2025 for respite. While at the facility, the staff delivered exceptional care, were extremely dignified towards my Auntie and ensured that she was settled in her new, unfamiliar surroundings. She had unlimited tea and snacks, fantastic cooked 3-course
meals, freshly baked cakes and muffins. A lovely private room with ensuite and cleaning washing daily, When it came time for her to leave and go home she didn't want to go, now she visits weekly and is welcomed with open arms by all staff, I would like to mention one lady for her exceptional effort in getting everything sorted in such a quick manner as this respite stay was very last minute, would highly recommend Wiltshire Heights Bradford on Avon.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home
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Review of
Wiltshire Heights Care Home
from M C (Son of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff looking after my stepfather are amazing, always helpful, and nothing is too much. They always have a smile on their faces and make all the residents feel at home.
The decor is lovely and well-maintained, giving a nice, cosy home feeling.
The decor is lovely and well-maintained, giving a nice, cosy home feeling.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home
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Review of
Wiltshire Heights Care Home
from Vicky W (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Wiltshire Heights is such a lovely care home with the friendliest staff. Their warmth and kindness not only to Mum, but to the rest of the family makes it such a pleasure when we visit. Nothing is too much trouble. There are great facilities, activities and outings available, and always plenty of tea
and cake on offer! Mum is so lucky being looked after in such a lovely home.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home
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Review of
Wiltshire Heights Care Home
from James V (Son-in-law of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since my in-laws moved into Wiltshire heights, I have found that they are being looked after extremely well. Their minds are kept active by the numerous activities available to them. They also take advantage of the trips out in the minibus. The staff are caring for them very well, and are always helpful
to not only my in-laws but to my wife and I as well. The food always looks delicious and the cakes and biscuits are always at hand. Very happy with the care my in-laws are receiving.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home
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Review of
Wiltshire Heights Care Home
from M H (Son of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The management at Wiltshire Heights went to great lengths to make it possible for my mum to become a resident at a distressing time in her life.The staff welcomed her warmly and continued to help her to settled into a new home with dignity and respect. The whole team have made it easy for the family
too.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home
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Review of
Wiltshire Heights Care Home
from C J (Son of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Bringing mum into the home has been an emotional process for the family. All the care given to mum during this period has been exemplary. We would like to thank all the staff who made this process so easy.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home
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Review of
Wiltshire Heights Care Home
from T P (Son of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum stayed at Wiltshire Heights, and I was so impressed with the level of care. The staff were fantastic and I would definitely recommend them to any family. Thanks you for giving us this experience
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home
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Review of
Savernake View Care Home
from Sheila H (Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is a very well placed care home both for mobile residents as well as visitors because of being situated close to Marlborough, Wiltshire, which is a very busy town with good transport facilities.
I have been a resident here since April 2025, A part from the very clean environment, the home as
I have been a resident here since April 2025, A part from the very clean environment, the home as
has excellent carers who go out of their way in making me comfortable and happy,. Nothing is too much trouble.
Reply from Rachael Khan-Lowe, Home Manager at Savernake View Care Home
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Review of
Wiltshire Heights Care Home
from Mark A (Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff are kind, friendly, very professional. If it is an emotional moment they are great at being there with comfort. As a patient I feel in safe hands twenty four hours a day. Everywhere is always clean and the catering is very good. Any problems and the managers listen and make the problem
go away, could not ask for more. Staff have an excellent sense of humour, so plenty of laughter, which I really enjoy. If anything breaks maintenance sorts it out ASAP. The laundry is always returned ironed like new. If is a good place to be needing help and care if you no longer manage alone.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home
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Review of
Wiltshire Heights Care Home
from J H (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum didn't want to move to a care home, but it is a great comfort to know she is being so well looked after. She speaks very highly of the carers and other staff, has made friends and settled into a lovely community. The supportive and positive environment has led to her regaining the confidence
to resume one of her beloved hobbies, after giving up for a number of years.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home
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Awards / Recognitions (14)
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