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Care Homes Owned by Porthaven Care Homes in Wiltshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Porthaven Care Homes in Wiltshire

Only the locations & reviews in Wiltshire for Porthaven Care Homes are showing below.

View the details of all 23 locations (with 2391 reviews) owned by Porthaven Care Homes

Porthaven Care Homes Locations in Wiltshire (2)

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2 Care Homes owned by Porthaven Care Homes in Wiltshire
Wiltshire Heights Care Home

Cottle Avenue, Off Berryfield Road, Bradford-on-Avon BA15 1FD 

9.9 178 reviews
"Very good care given to my dad. All the staff I have met are friendly and good at their jobs, and the home is very clean.…"   Read all 178 reviews
Location Type Care Home

Wiltshire Heights is an exceptional 63-bed care home in Bradford-on-Avon with a highly-trained, compassionate team on hand 24 hours a day to provide exceptional residential, dementia, nursing and respite care. Those living at Wiltshire Heights benefit… Read more about Wiltshire Heights Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 63 Rooms
Savernake View Care Home

Priory Court, Salisbury Road, Marlborough SN8 4FE 

9.8 107 reviews
"This is a very well placed care home both for mobile residents as well as visitors because of being situated close to Marlborough,…"   Read all 107 reviews
Location Type Care Home

Savernake View Care Home is a purpose-built home that opened in August 2016. Overlooking the Savernake Forest, Savernake View offers 24 hour residential, respite, dementia and nursing care for individuals living in Wiltshire. The highly-skilled team… Read more about Savernake View Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 64 Rooms

Porthaven Care Homes Reviews in Wiltshire (285)

9.8

Porthaven Care Homes has a Group Review Score of 9.8 (9.780) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Porthaven Care Homes must have a Review Score.

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Reviewer Connection to Porthaven Care Homes
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Review of

Wiltshire Heights Care Home

from M B (Son of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care given to my dad. All the staff I have met are friendly and good at their jobs, and the home is very clean.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for taking the time to leave a kind review of Wiltshire Heights. It is an honour to care for your dad.

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Review of

Wiltshire Heights Care Home

from Caroline D (Daughter of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved both parents into Wiltshire Heights when we were struggling this summer with dad very unwell and mum unable to cope. The staff were extremely kind and sensitive to the situation. Dad died shortly after being admitted and the staff made this as good as it could be for the family, and they have
cared for Mum very well since this happened. As a family, we are always made to feel very welcome and part of the Wiltshire Heights family when we visit.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for taking the time to leave such a thoughtful review of Wiltshire Heights. It was an honour to care for your father and we are so grateful to hear that you feel your mother is being well looked after with us. You are always welcome at Wiltshire Heights.

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Review of

Wiltshire Heights Care Home

from Katherine W (Goddaughter of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great care offered and received by my Godmother. The rooms are large and well equipped. The food is excellent and served to residents in a lovely dining room with napkins and white table cloths and proper cutlery and glasses on the tables. This means the experience is more like a hotel than a Care Home
and that is a very positive thing. Delighted by all that is offered at Wiltshire Heights. Thanks you.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for taking the time to leave a kind review of Wiltshire Heights. We are so pleased to hear that you are happy with the care that your Godmother receives here at Wiltshire Heights

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Review of

Wiltshire Heights Care Home

from Emily S (Great-Niece of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Great Auntie stayed at Wiltshire Heights in May 2025 for respite. While at the facility, the staff delivered exceptional care, were extremely dignified towards my Auntie and ensured that she was settled in her new, unfamiliar surroundings. She had unlimited tea and snacks, fantastic cooked 3-course
meals, freshly baked cakes and muffins. A lovely private room with ensuite and cleaning washing daily, When it came time for her to leave and go home she didn't want to go, now she visits weekly and is welcomed with open arms by all staff, I would like to mention one lady for her exceptional effort in getting everything sorted in such a quick manner as this respite stay was very last minute, would highly recommend Wiltshire Heights Bradford on Avon.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you very much for taking the time to leave such a wonderful review. It was a pleasure caring for your aunty, and it warms our hearts to know that she visits us every week. Your aunty is always welcome here at Wiltshire Heights.

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Review of

Wiltshire Heights Care Home

from M C (Son of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff looking after my stepfather are amazing, always helpful, and nothing is too much. They always have a smile on their faces and make all the residents feel at home.
The decor is lovely and well-maintained, giving a nice, cosy home feeling.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for taking the time to leave a kind review of Wiltshire Heights. It is an honour to care for your father, and we are pleased to hear you are happy with the care your father is receiving with us.

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Review of

Wiltshire Heights Care Home

from Vicky W (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wiltshire Heights is such a lovely care home with the friendliest staff. Their warmth and kindness not only to Mum, but to the rest of the family makes it such a pleasure when we visit. Nothing is too much trouble. There are great facilities, activities and outings available, and always plenty of tea
and cake on offer! Mum is so lucky being looked after in such a lovely home.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for leaving a kind review. It is a pleasure taking care of your mum, and you are always welcome here at Wiltshire Heights.

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Review of

Wiltshire Heights Care Home

from James V (Son-in-law of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my in-laws moved into Wiltshire heights, I have found that they are being looked after extremely well. Their minds are kept active by the numerous activities available to them. They also take advantage of the trips out in the minibus. The staff are caring for them very well, and are always helpful
to not only my in-laws but to my wife and I as well. The food always looks delicious and the cakes and biscuits are always at hand. Very happy with the care my in-laws are receiving.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for taking the time to leave a kind review of Wiltshire Heights. It is an honour to care for your in-laws, and we are so pleased to hear that you are satisfied with the care that your loved ones are receiving.

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Review of

Wiltshire Heights Care Home

from M H (Son of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management at Wiltshire Heights went to great lengths to make it possible for my mum to become a resident at a distressing time in her life.The staff welcomed her warmly and continued to help her to settled into a new home with dignity and respect. The whole team have made it easy for the family
too.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for taking the time to leave such a kind review. We understand that finding care for a loved one can be very difficult and we are truly honoured to support your mum. It brings us comfort to know that she felt welcomed and cared for by our staff.

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Review of

Wiltshire Heights Care Home

from C J (Son of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bringing mum into the home has been an emotional process for the family. All the care given to mum during this period has been exemplary. We would like to thank all the staff who made this process so easy.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for taking the time to leave such a thoughtful review. We understand that it can be challenging to trust someone with the care of your loved one, which is why we truly appreciate your confidence in us. It is an honour to care for your mum.

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Review of

Wiltshire Heights Care Home

from T P (Son of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed at Wiltshire Heights, and I was so impressed with the level of care. The staff were fantastic and I would definitely recommend them to any family. Thanks you for giving us this experience
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for your kind review of Wiltshire Heights. We appreciate you sharing your experience, and it is our honour to care for your mum.

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Review of

Savernake View Care Home

from Sheila H (Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very well placed care home both for mobile residents as well as visitors because of being situated close to Marlborough, Wiltshire, which is a very busy town with good transport facilities.
I have been a resident here since April 2025, A part from the very clean environment, the home as
has excellent carers who go out of their way in making me comfortable and happy,. Nothing is too much trouble.
Reply from Rachael Khan-Lowe, Home Manager at Savernake View Care Home

Thank you for taking the time to leave such a kind review. We are so pleased to hear that you enjoy staying with us. It is our honour taking care of you.

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Review of

Wiltshire Heights Care Home

from Mark A (Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are kind, friendly, very professional. If it is an emotional moment they are great at being there with comfort. As a patient I feel in safe hands twenty four hours a day. Everywhere is always clean and the catering is very good. Any problems and the managers listen and make the problem
go away, could not ask for more. Staff have an excellent sense of humour, so plenty of laughter, which I really enjoy. If anything breaks maintenance sorts it out ASAP. The laundry is always returned ironed like new. If is a good place to be needing help and care if you no longer manage alone.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for your glowing review! It is always incredibly motivating to hear feedback from our residents - I will be sure to share this with the rest of the team.

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Review of

Wiltshire Heights Care Home

from J H (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum didn't want to move to a care home, but it is a great comfort to know she is being so well looked after. She speaks very highly of the carers and other staff, has made friends and settled into a lovely community. The supportive and positive environment has led to her regaining the confidence
to resume one of her beloved hobbies, after giving up for a number of years.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for your review. It is great to hear your mum has settled into life at our home and is enjoying her beloved hobby again. We always strive to support our residents in regaining their confidence and doing what they enjoy.

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Review of

Wiltshire Heights Care Home

from Hilary G (Respite Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband goes for Respite, they look after him very well especially as he has medical and physical issues. I am extremely happy with his care and would not leave him if that wasn't so. Staff are friendly and we are treated as part of the family. They encourage him to take part in the activities and
to join in with the many things they put on for the residents. I can't speak highly enough about the people or the care home. Which is why I picked Wiltshire Heights.


.

Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for your feedback. It is always a pleasure to see you and your husband, and it is great to hear you are happy with the care he receives.

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Review of

Savernake View Care Home

from Trevor D (Respite Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After two months stay in hospital in February and March, my wife found this residential care home in Marlborough to facilitate my recuperation from the effects of double pneumonia and sepsis.
We are fortunate indeed to have found Savernake View Care Home here in Marlborough and I have been here for
the last three months. I am both impressed and encouraged....
The expert team here have been extremely kind and considerate enabling me to progress from being bedbound in April when I arrived to being almost completely mobile and walking by the end of this July 2025.
It is my hope to be able to move back into my own home and I am close to achieving this, due to the all-round expertise of nurses, carers and management as well as first-class facilities provided in this purpose built care home. There is capacity for 68 residents with varying needs; great facilities here including a cinema and extensive but secure gardens.
Highly recommend!
Reply from Rachael Khan-Lowe, Home Manager at Savernake View Care Home

Thank you for your inspiring feedback. I am glad to hear we have been able to assist you in your recovery and you have enjoyed your time with us despite the circumstances.

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Review of

Wiltshire Heights Care Home

from Angela W (Daughter of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was a resident for three weeks at the end of May following a knee replacement operation.
The staff went out of their way to make sure Dad was comfortable. I was able to visit as often as I liked and was always welcomed by lots of friendly faces. I felt very reassured that Dad was somewhere safe
where his needs were being met. I couldn't be more grateful!
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

It was our pleasure to assist with your dad's recovery. Do visit us again soon for coffee and a catch up.

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Review of

Wiltshire Heights Care Home

from Simon M (Son of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum arrived at Wiltshire Heights Care Home on June 6th, 2025. She sadly died on 17th June, 2025 but could not have had a better place to spend her last days. Although her death was quicker than we all imagined - the care and welcome she received was first class. Everyone we and she came into contact
with was so kind, sympathetic and charming. Her carer was especially wonderful. Thanks to all the staff - it was a shorter stay than we all expected but Mum was comfortable and happy there. She just decided to move on to join Dad!
Thank you for looking after her so well.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for taking a moment to leave us a review during this difficult time. Although your mum's time with us was short, we cherished every moment getting to know her, and it was an honour to care for her during her final days. Please know you are always welcome at Wiltshire Heights.

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Review of

Savernake View Care Home

from Elizabeth D (Wife of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I first contacted the Home I have been shown the utmost care, kindness and understanding. At the time my husband was critically ill with Sepsis and double pneumonia, at best he was only given a 50/50 chance of survival. I am disabled (a wheelchair user) therefore I would not be able
to care for him if he lived. The home is next door to my apartment block, it would, therefore be easy for me to visit him. It has a good reputation in the area, I can wholeheartedly agree, I couldn't wish for better care for him than that which he has now. The modern building and young enthusiastic staff plus the excellent quality of the catering give the home the feel of a hotel. There are so many activities for residents to partake in, those that hesitate are given very gentle encouragement to join in. The extensive grounds allow residents and families to meet up and enjoy the Spring/Summer days in very pleasant surroundings. Thank you to everyone for your care and kindness.
Reply from Rachael Khan-Lowe, Home Manager at Savernake View Care Home

I am glad to hear our team have been able to support you and your husband through this transition and that you are happy with the care he is receiving.

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Review of

Wiltshire Heights Care Home

from Shona S (Niece of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express my thanks for the kindness given by all the team at Wiltshire Heights to my aunt and our family.
From the outset they were responsive, sympathetic and understanding of her needs. Their communication with me, my sister and especially my aunt in hospital was so respectful and
kind.
The team were wonderful in the lead up to her move and we were really impressed with the welcome, care and attention they gave us and my aunt for her breif stay in the nursing accommodation.
They were efficient, the atmosphere was warm and friendly and they had great activities available including the VE day celebration.
I would highly recommend it especially for the care and compassion of the team.
I say all this as a GP who has worked with many Care and Nursing Homes in Sussex, as well as as a relative of my aunt who received care recently, and my great aunt who lived at Wiltshire Heights a few years ago.
Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

It fills me with pride to hear such a glowing review from somebody who works in the care sector themselves. It was a pleasure to assist your family.

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Review of

Wiltshire Heights Care Home

from Nicky R (Daughter of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was really impressed by the team on Poppy floor and the home in general felt bright and positive. I felt all the staff members were always happy to help and always smiled at us and made eye contact. I thought two members of staff in particular ran the floor very well and that the senior team were
also readily available to answer any questions we had. The food was brilliant and the gardens and recreation spaces really nice. The kitchen dining area felt like a home away from home - but with much more cake!


Mum found being away from home for a short period of respite care very challenging but the team did all they could to make her feel at ease. The activities coordinator took the time to chat with my Mum and made an effort to find her when the Alpacas visited and the therapy dog came in. There was also a social atmosphere in the dining room amongst several of the other guests which was nice.


I would definitely recommend Wiltshire Heights to other families considering respite or long-term care.

Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for your fabulous feedback. It was a pleasure to have your mum with us, and I am glad to hear our team were able to ease her nerves. Please do visit us soon for cake and a catch up!

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Awards / Recognitions (14)

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