Care Home Owned by Porthaven Care Homes in Derbyshire

think I would know if things were not up to scratch. I feel safe leaving her in the homes care.

of the managers, Hollie, she was fantastic, so compassionate, friendly, understanding and caring, she said they had never been asked to use the facilities before but it was absolutely no trouble for us to go and use the bathroom.
On arrival to use the bathroom we were greeted with a warm welcome from the receptionist before being met by Hollie, Hollie was lovely from the off and I cant tell you how grateful I am for her help in making my grandad happy, he was overwhelmed with the care home and how lovely it was, in his words "wow this is luxury" he absolutely loved every minute we were there, the facilities were fantastic and soo clean. We were made to feel very welcome for anything.

for. All the stress I'd had prior to him moving to Haddon Hall disappeared overnight, leaving me free to just enjoy being with him, take him out and have fun.
The care in Haddon Hall is exemplary and I couldn't have chosen a better place for him be for his last few years of life. Every member of staff from kitchen staff, housekeepers, maintenance staff, activity staff, receptionists, carers and managers are all wonderful with every resident and visitor showing compassion and kindness at all times. It's been such a joy being part of the Haddon Hall community.
I couldn't have wished for a better end of life for my Dad. The nurses and staff looked after both me and Dad with such grace and dignity. He died so very peacefully in his home surrounded by all his Haddon Hall family and myself.

of the care staff go above and beyond, helping us as family members as well as residents. Families of other residents are helpful and supportive. Haddon Hall is Mum's home - it feels like one big family here.

means a lot to the family.

always did their best to arrange alternative foods if mum wanted something different. Overall we cannot praise the manager + her teams enough for everything.

look forward to seeing an improvement in his health so that he can enjoy the facilities and activities offered at Haddon Hall.

at Haddon Hall. We feel listened to as relatives and want to thank everybody.

and will very likely return in the future if I feel the need.