Care Homes Owned by Porthaven Care Homes in Derbyshire

I feel Mum is well cared for. The staff look after her really well even when she hes challenging behaviour. I no longer have a guilt feeling that she is in a care home the staff have helped me with this, I know she is cared for and kept safe, I'm kept informed if anything changes with her health, I'm really pleased with the care she receives. Thank you to all the staff. I really appreciate all the hard work you do.

Olwyn is very happy here and looked after very well.

Therefore, I was extremely surprised and disappointed to find not a single spring bulb either planted or in bloom in March. Ports and troughs were untidy and very neglected at a time when Buxton was full of Spring colour elsewhere. It was depressing and dull. Mum is too frail to go far, and a little effort in the Autum could make the garden a place of joy for her and others.

Peace of mind, they are in very good hands.

Hollie has really taken a person-centred approach to mum's care; she has gone above and beyond the call of duty to ensure that not only is mum's care of the highest order, but also that she is engaging socially and participating in a range of activities. This has made mum's life so much better. Thank you!

Have been here 9 months and find everything very good. Happy atmosphere and a nice feeling of safety. All staff very good and helpful. Would recommend to others.

I have been coming to visit my sister-in-law for the last 18 months and have always found Haddon Hall to be clean and well staffed.

The staff were really kind to my brother, and the nursing care was excellent. We are so pleased we were able to transfer him to Haddon Hall.

I am happy to be here - staff very pleasant and helpful. No complaints whatsoever.

My mother has stayed at Haddon Hall for respite care four times, the most recent lasting just over 3 weeks. She says that she is very well looked after. The room is large and pleasant, and everywhere seems clean. I have not spent a lot of time in the home, so some of my answers are guesswork, but I think I would know if things were not up to scratch. I feel safe leaving her in the homes care.

On arrival to use the bathroom we were greeted with a warm welcome from the receptionist before being met by Hollie, Hollie was lovely from the off and I cant tell you how grateful I am for her help in making my grandad happy, he was overwhelmed with the care home and how lovely it was, in his words "wow this is luxury" he absolutely loved every minute we were there, the facilities were fantastic and soo clean. We were made to feel very welcome for anything.

I couldn't have wished for a better end of life for my Dad. The nurses and staff looked after both me and Dad with such grace and dignity. He died so very peacefully in his home surrounded by all his Haddon Hall family and myself.

Haddon Hall treats me as an individual, I have my own space and a lovely room, I have stayed at other homes, and I can say this is the nicest place I have stayed in.

When we visit Haddon Hall, it's like we are all family, such a comfortable atmosphere, very relaxed. The staff are amazing, caring and efficient, taking great care with all residents. So very grateful our sister is in their care. Gives our family peace of mind.

Mum moved to Haddon Hall in December 2024, and every day since then she has received compassion and has been treated with the utmost respect. She is afe and this gives us - her family - great reassurance. The care staff are helpful and patient. They are all friendly and have a happy disposition. Many of the care staff go above and beyond, helping us as family members as well as residents. Families of other residents are helpful and supportive. Haddon Hall is Mum's home - it feels like one big family here.

All the staff at Haddon Hall are amazing, from the warm, friendly reception to the maintenance team, cooking staff, nursing team, management, everyone, they have so much patience and understanding and care so much for the residents. There are lots of activities for all. My mum is happy being here, which means a lot to the family.

Very pleased with everything while my son has been here. Staff very pleasing the food was excellent so much so that he has definitely put on weight. No complaints at all.

Hadden Hall nursing department were very kind and caring to my friend during his last weeks, and also were very caring and sympathetic to me on my frequent visits, particularly in her last few hours. Thank you.

The care and support mum received was excellent, she was treated with compassion, dignity, the nurses and care staff are amazing + go above + beyond for the people they care for. The domestic team, are very good at what they do, brightening mums day with their conversations whilst working. The kitchen always did their best to arrange alternative foods if mum wanted something different. Overall we cannot praise the manager + her teams enough for everything.

Due to declining health, my cousin has moved to Haddon Hall. As soon as I made contact and viewed the care home, I immediately knew he would be happy and professionally cared for. Even though it is early days, I feel he will be safe and receive the care he requires at this present time. Hopefully, I look forward to seeing an improvement in his health so that he can enjoy the facilities and activities offered at Haddon Hall.