Haddon Hall Care Home

135 London Road, Buxton SK17 9NW
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9.8 124 Reviews
  • Haddon Hall Care Home, Buxton
Situated in Buxton, Haddon Hall Care Home provides support for senior residents with a wide range of care needs. Their experienced and professional team are equipped to provide high-quality 24 hour residential, dementia, nursing and respite care in a modern, purpose-built setting.

With a variety of events and activities on offer, residents at Haddon Hall Care Home are supported not only physically but emotionally and intellectually. Their skilled activities and wellbeing team work hard to get to know every resident as an individual and ensure there is something on offer for everybody to enjoy. Haddon Hall Care Home also has a dedicated minibus team, meaning residents at the home are regularly invited to visit popular local attractions and take part in other trips that suit their interests.

All Haddon Hall Care Home residents have their own generously appointed private bedroom with an en suite wetroom as well as access to plentiful communal living areas including sitting rooms, dining rooms, a hairdressing salon, an activities and wellbeing room, a home shop and a private dining room for celebrating special family occasions. Haddon Hall Care Home also has a secure landscaped garden perfect for gentle exercise, a spot of gardening or simply a morning cup of tea.
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Care Provided by Haddon Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Our Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.
This assessment helps us to fully understand the level of care and support required by each individual and to ensure that we are able to meet those care needs.

Contact Haddon Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Haddon Hall Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Charlotte Dent (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • Visitors welcome at any time.

Parking

  • Ample parking available on site.

Haddon Hall Care Home Reviews (124)

9.8

Haddon Hall Care Home has a Review Score of 9.8 (9.792) out of 10, based on 33 reviews in the last 2 years.
Over all time Haddon Hall Care Home has 124 reviews.

Overall Experience
  • 100
  • 23
  • 0
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Date Published
  • 124
  • 9
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Reviewer Connection to Haddon Hall Care Home
  • 45
  • 19
  • 17
  • 7
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  • 3
  • 3
  • 2
  • 2
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  • 1
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  • 1
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Total of 124, showing 1-20
Review from Naomi B (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is well cared for and is now fairly settled and contented at Haddon Hall. Thank you for this. She is very fond of nature and being outside, and so the garden was a great attraction in our selection of a suitable home for her.
Therefore, I was extremely surprised and disappointed to find not a single
spring bulb either planted or in bloom in March. Ports and troughs were untidy and very neglected at a time when Buxton was full of Spring colour elsewhere. It was depressing and dull. Mum is too frail to go far, and a little effort in the Autum could make the garden a place of joy for her and others.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you for taking the time to leave a review. We have taken your feedback on board and we will be spending some time in the garden to ensure that it is an enjoyable space for our residents and their loved ones.
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Review from Carolyn F (Daughter of Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, helpful staff.
Great home for this stage of their lives.
Safe and secure.
Peace of mind, they are in very good hands.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you for taking the time to leave a kind review of Haddon Hall Care Home. We truly appreciate your feedback.
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Review from A G (Son of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hollie has really taken a person-centred approach to mum's care; she has gone above and beyond the call of duty to ensure that not only is mum's care of the highest order, but also that she is engaging socially and participating in a range of activities. This has made mum's life so much better. Thank
you!
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you for taking the time to leave a kind review of Haddon Hall Care Home. We are delighted to hear that you feel your Mum has been well looked after. It is our honour to care for her
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Review from T T (Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have been here 9 months and find everything very good. Happy atmosphere and a nice feeling of safety. All staff very good and helpful. Would recommend to others.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you for taking the time to leave a kind review. It is a pleasure to have you with us here at Haddon Hall Care Home.
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Review from John R (Brother-in-law of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been coming to visit my sister-in-law for the last 18 months and have always found Haddon Hall to be clean and well staffed.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you for your kind words about Haddon Hall Care Home. We truly appreciate them.
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Review from A R (Brother of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were really kind to my brother, and the nursing care was excellent. We are so pleased we were able to transfer him to Haddon Hall.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you for taking a moment to leave us a review during this difficult time. It fills me with pride to hear you were happy with the care your brother received. It was an honour to have him with us. Please know you are always welcome at Haddon Hall Care Home.
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Review from Stephanie L (Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy to be here - staff very pleasant and helpful. No complaints whatsoever.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you for your reassuring feedback. It is a pleasure to have you with us.
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Review from Toni H (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has stayed at Haddon Hall for respite care four times, the most recent lasting just over 3 weeks. She says that she is very well looked after. The room is large and pleasant, and everywhere seems clean. I have not spent a lot of time in the home, so some of my answers are guesswork, but I
think I would know if things were not up to scratch. I feel safe leaving her in the homes care.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you for your feedback. It fills me with pride to hear you feel safe leaving your precious mother in our care. It is always a pleasure to have her with us.
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Review from Tara M (Day Care) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad has recently been diagnosed with a terminal illness and he told me he would love a bath as he cant remember the last time he had a soak (he only has a shower in his bungalow) I rang Haddon hall care home and from that first contact I could tell the staff were soo caring. I spoke with one
of the managers, Hollie, she was fantastic, so compassionate, friendly, understanding and caring, she said they had never been asked to use the facilities before but it was absolutely no trouble for us to go and use the bathroom.
On arrival to use the bathroom we were greeted with a warm welcome from the receptionist before being met by Hollie, Hollie was lovely from the off and I cant tell you how grateful I am for her help in making my grandad happy, he was overwhelmed with the care home and how lovely it was, in his words "wow this is luxury" he absolutely loved every minute we were there, the facilities were fantastic and soo clean. We were made to feel very welcome for anything.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you so much for taking the time to leave such a kind review. It was our pleasure to be able to help your grandad and I will make sure to share your comments with our team. You are always welcome at Haddon Hall Care Home.
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Review from Katy S (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad had been in Haddon Hall for 3 years. He was suffering from the later stages of Alzheimer's but I can honestly say that these last 3 years have been some of the best in his Alzheimer's journey.
From the very first day, I have had nothing but peace of mind that he was safe, loved and well cared
for. All the stress I'd had prior to him moving to Haddon Hall disappeared overnight, leaving me free to just enjoy being with him, take him out and have fun.
The care in Haddon Hall is exemplary and I couldn't have chosen a better place for him be for his last few years of life. Every member of staff from kitchen staff, housekeepers, maintenance staff, activity staff, receptionists, carers and managers are all wonderful with every resident and visitor showing compassion and kindness at all times. It's been such a joy being part of the Haddon Hall community.
I couldn't have wished for a better end of life for my Dad. The nurses and staff looked after both me and Dad with such grace and dignity. He died so very peacefully in his home surrounded by all his Haddon Hall family and myself.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeWe sincerely appreciate you taking the time to share your thoughtful review of our home. It was truly an honour to care for your dad, and our hearts go out to you and your family during this difficult time. We will be sure to share your kind words with our team, as they will mean a great deal to everybody. Please know that you are always welcome at Haddon Hall Care Home.
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Review from B J (Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Haddon Hall treats me as an individual, I have my own space and a lovely room, I have stayed at other homes, and I can say this is the nicest place I have stayed in.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you for taking the time to leave a kind review of Haddon Hall. It is an honour to care for you, and we are so grateful you enjoy staying with us.
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Review from Beryl R (Sister of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we visit Haddon Hall, it's like we are all family, such a comfortable atmosphere, very relaxed. The staff are amazing, caring and efficient, taking great care with all residents. So very grateful our sister is in their care. Gives our family peace of mind.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you very much for taking the time to leave a kind review. It is our honour to take care of your sister. You and your family are always welcome at Haddon Hall.
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Review from J P (Son of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum moved to Haddon Hall in December 2024, and every day since then she has received compassion and has been treated with the utmost respect. She is afe and this gives us - her family - great reassurance. The care staff are helpful and patient. They are all friendly and have a happy disposition. Many
of the care staff go above and beyond, helping us as family members as well as residents. Families of other residents are helpful and supportive. Haddon Hall is Mum's home - it feels like one big family here.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeWe work hard to ensure our team feel like family for our residents and their loved ones, so it is fantastic to hear you feel this way.
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Review from Kate C (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care Mum receives is really good. Staff are helpful, friendly and very respectful in Mum's care. The care home is always clean & tidy and very inviting for visitors.
I feel confident Mum is well looked after & the staff keep her safe and well.
Thank you for all you do to look after Mum.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you for your feedback. It is great to hear you are confident in the care your mum receives with us.
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Review from Karen M (Daughter of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Haddon Hall are amazing, from the warm, friendly reception to the maintenance team, cooking staff, nursing team, management, everyone, they have so much patience and understanding and care so much for the residents. There are lots of activities for all. My mum is happy being here, which
means a lot to the family.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeIt is great to hear such enthusiastic feedback about our team. I am glad to hear your mum is happy living with us here at Haddon Hall Care Home.
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Review from John S (Father of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with everything while my son has been here. Staff very pleasing the food was excellent so much so that he has definitely put on weight. No complaints at all.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeI am glad to hear you are happy with our team and home.
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Review from Jeanne H (Friend of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hadden Hall nursing department were very kind and caring to my friend during his last weeks, and also were very caring and sympathetic to me on my frequent visits, particularly in her last few hours. Thank you.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you for taking a moment to leave us a review during this difficult time. It was an honour to care for your friend, and we are incredibly sorry for your loss. Please know that you are always welcome at Haddon Hall Care Home.
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Review from S L (Daughter of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support mum received was excellent, she was treated with compassion, dignity, the nurses and care staff are amazing + go above + beyond for the people they care for. The domestic team, are very good at what they do, brightening mums day with their conversations whilst working. The kitchen
always did their best to arrange alternative foods if mum wanted something different. Overall we cannot praise the manager + her teams enough for everything.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you for your kind feedback. I will be sure to share it with the rest of our team.
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Review from S G (Cousin of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to declining health, my cousin has moved to Haddon Hall. As soon as I made contact and viewed the care home, I immediately knew he would be happy and professionally cared for. Even though it is early days, I feel he will be safe and receive the care he requires at this present time. Hopefully, I
look forward to seeing an improvement in his health so that he can enjoy the facilities and activities offered at Haddon Hall.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you for taking a moment to leave us a review. We look forward to seeing your cousin flourish as we continue to provide him with high-quality care.
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Review from J F (Power of Attorney of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall extremely satisfied, the ratings below reflect the changes in management which now is excellent and the resident I visited was not able to take part in many activities because of his health problems. Keep it up Hadden Hall Care Home, you are superb.
Reply from Charlotte Dent, Home Manager at Haddon Hall Care HomeThank you for your five star review of our home and team.
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Current Review Score: 9.8 (9.792)

Overview of Review Score

The Review Score of 9.8 (9.792) out of 10 for Haddon Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.792 for Haddon Hall Care Home is calculated as follows: ( (318 Excellents x 5) + (55 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 385 Ratings = 4.792
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Haddon Hall Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (3)

Charlotte

Charlotte Dent

Job Title: Home Manager Joined: 2023

Hello, my name is Charlotte, and I am the Home Manager here at Haddon Hall Care Home.


With over 20 years of experience as a registered Adult Nurse, I joined the Porthaven family in 2023 as the Nurse Clinical Manger at Haddon Hall before becoming the Home Manager. My nursing carer has spanned many specialities. I am passionate about caring for our local community and supporting local people. My aim is to provide the opportunity to make a meaningful difference to our residents where each person and their families feel valued, respected and celebrated. My goal is to nurture staff and give them individual opportunities for growth.

Richard

Richard Vaughan

Job Title: Client Services Manager Joined: 2023

Hello, my name is Richard Vaughan, and I am the Client Services Manager here at Haddon Hall.


Having worked in customer service for most of my life, I take pride in putting people first and ensuring service is king. When I joined Haddon Hall I was delighted to see how nice, warm and friendly the team here are and how special they make our residents feel.


My role as client services manager involves supporting people through the process of choosing a care home and offering advice, guidance, reassurance and compassion for individuals and their loved ones. I feel very honoured and humbled to have the opportunity to be able to help at each stage of the process, from showing people around our home to assisting them on moving-in day and everything in between.

Sharon

Sharon Gillespie

Job Title: Home Trainer Joined: 2012

Hello, my name is Sharon Gillespie, and I am the Home Trainer here at Haddon Hall.


I have an NVQ level 5 Management in Health and Social Care and a Petal level 3 in Teacher Training Award, and I have worked for Porthaven for nearly 12 years.


Haddon Hall is an amazing home to work in; the staff and our residents are fantastic, and we think of ourselves as one big happy family. I thoroughly enjoy my role and find training new care staff incredibly rewarding. We pride ourselves on delivering person-centred care and making a positive difference in the lives of our residents.


I have two grown-up children who I raised in Cheshire, and I now have five wonderful grandchildren.

Frequently Asked Questions about Haddon Hall Care Home

What types of Care is Haddon Hall Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Haddon Hall Care Home have?

There are 75 Single Rooms.

What are the Facilities & Services at Haddon Hall Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Haddon Hall Care Home to the centre of Buxton?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haddon Hall Care Home to verify any information. View our terms and conditions. Haddon Hall Care Home has an Enhanced Service - more info.