Haddon Hall Care Home

My mother has been a resident for three years in Haddon Hall and is very happy. The facilities of this purpose-built care home are like a 5-star hotel. The staff are excellent, and the standard of care is outstanding.

I think that says it all. My only concern is the bedroom furniture is very heavy and bulky for frail people.

Well organised, professional and above all, caring.

His calm and contented state is because he is feeling secure and safe, well-fed and looked after. Staff are able to reassure me about his condition and the current management of infection risk during the coronavirus pandemic.

The care given is very good; when help is needed it is there. The food is good. The home has lots of trips and visits to occupy the residents during the day so that they do not get to feel left out of life.

My mother quickly settled in, feeling very safe. Haddon Hall is of a very high standard in terms of the building facilities. However, what makes Haddon Hall stand out is the team who work there, friendly and caring you expect as a given, but my experience is beyond that. All the staff are interested and concerned for my mother's welfare, which makes her more relaxed and me also. Piece of mind that all is being done that can be.

The care provided for my eighty-year-old sister with Alzheimer's has been all we could have wished for.

This lovely luxury Care and Nursing Home has been a true haven for our lovely Mum since she arrived here in July. The staff, nurses and carers are all extremely friendly, professional and give a wonderful service all round. Mum's had a few problems medically to deal with to which we as a family could not have wished for better attention. Thankyou Haddon Hall. You are fabulous.

Both my parents have been residents at Haddon Hall for 11 months with very difficult needs. The quality of care they each receive is excellent. The home, it's facilities, food, decor etc is of a hotel standard but the staff make it extra special. I hope they are valued and supported by Porthaven and local management.

The care was "second to none" - Very caring and cheerful staff. They were superb as with all the staff. Could not do enough to care for me. It is so well run and such a happy atmosphere. I will be recommending it to everyone I know.

From my mother going on a short stay, re circumstances, it was quality first class from walking through the doors and out. In fact, as for care homes in this area, it's the best by miles and felt my mum was cared for 24/7 in a nice caring way and a nice vibe and feel to the place, which gave me peace of mind.

It seems no amount of excellent care can really give him any comfort.

We are very pleased with the level of care and kindness shown to our mum. She seems very happy and contented in your care.

The management of Haddon Hall have a huge asset in their team. They provide my mum with the greatest respect and care. They show a commitment to quality in everything they do, providing the support and reassurance that promotes her well being.

I could not be more pleased with the excellent care my mother has been given. From the first moment, she and we were made to feel very welcome and every effort made by all staff to help mum settle in. The kindness and care continue with consistency and although Mum suffers from depression, there has been a definite improvement since coming here.

My Mum was well looked after and cared for. The carers were really good and made Mum smile frequently.

I am happy here, which says a lot! I've seen other homes. I've been permitted to deal with my own medication under my GP's permission - I like my independence! I came here initially for two months respite and to settle my husband down. He had dementia and passed away on 13th February 2018, very peacefully and with great attention to his needs at all times. The staff and management have been very supportive through all this time. My family have always had generous access. I am never bored. If I have a complaint, I sit for too long!

Haddon Hall Care Home has provided much-needed care for my mother-in-law at a time when we were struggling to deal with her dementia. They have looked after her basic needs offering help with dressing etc but only where needed. She reports that the food is just like she would make herself which is praise indeed. She joins in enthusiastically with all the wonderful activities provided and this has definitely enhanced her life compared to when she was living alone. Most of all we appreciate the family-like atmosphere of the dementia floor and the great care taken.

My husband looks forward to his respite care with yourselves. This care home is much like a hotel so every day is like a holiday. The friendliness and care from the staff are very good. You feel very positive in recommending this home to others friends and family.

With respite care I have peace of mind knowing my husband is happy and I can relax.

From the initial assessment at Chesterfield Hospital, we have been delighted with the first class care and attention my mother has had at this 5* care home. The entire staff from reception, nursing staff, cleaners, housekeeping, kitchen, deserve a very special mention. Despite the long and unsociable hours, they were all happy, jolly and contented - and who wouldn't be in a care home of this standard. Our family have been with my mum for over a week now as it is a pleasure to be here.