
Nothing about the care at this wonderful home can be faulted.J P(Daughter of Resident/Service User)

The food and facilities are excellent. The staff are wonderful and caring.G T(Daughter of Resident/Service User)

The staff are attentive and friendly, always willing to go the extra mile.N R(Son of Resident/Service User)

Nothing about the care at this wonderful home can be faulted.J P(Daughter of Resident/Service User)

The food and facilities are excellent. The staff are wonderful and caring.G T(Daughter of Resident/Service User)

The staff are attentive and friendly, always willing to go the extra mile.N R(Son of Resident/Service User)

Situated in Buxton, Haddon Hall Care Home provides support for senior residents with a wide range of care needs. Their experienced and professional team are equipped to provide high-quality 24 hour residential, dementia, nursing and respite care in a modern, purpose-built setting.
With a variety of events and activities on offer, residents at Haddon Hall Care Home are supported not only physically but emotionally and intellectually. Their skilled activities and wellbeing...
Care Provided by Haddon Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Haddon Hall Care Home for full pricing details and T&Cs.
Contact Haddon Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Charlotte Dent(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- Visitors welcome at any time.
Parking
- Ample parking available on site.
Haddon Hall Care Home Reviews (125)
Haddon Hall Care Home has a Review Score of 9.8 (9.814) out of 10, based on 28 reviews in the last 2 years.
Over all time Haddon Hall Care Home has 125 reviews.
Very clean room.
Do not really use many of the facilities, but know there are lots.
From walking into the building you feel comfortable, the staff are helpful also.
Above all, she gives a glowing report of the care she received. The staff were wonderful. Nothing was too much bother for them and they supported her situation of almost total blindness with friendly professionalism.
Many thanks to all her carer's and for a really enjoyable stay.
Thank you for taking the time to complete a review and for your lovely comments - I will certainly pass this on to the whole team. It's always nice to hear that their hard work is making a difference.
It genuinely was a pleasure caring for your mum, she is a wonderful lady! We can't wait to see you both again.
I arrived here directly from the hospital after undergoing a Radical Cystoscopy. I arrived here on day 10 after my operation. I needed space, quiet and gentle care and I received this in spades. I cannot fault the treatment, the love and the care I received here in Haddon Hall and I have been allowed to 'sleep myself well' cradled by absolutely every person I have come across. I cannot speak highly enough of the staff.
Thank you so much for these kind words. It was our pleasure from start to finish and we all wish you the very best with your ongoing recovery.
110%. All services provided. Could not praise the staff and carers enough. First-class care home.
Best wishes
Mark
My mum spent the last 3 and half years of her life at Haddon Hall. She was very well cared for, with staff looking after her with dignity and respect - and a good dose of humour. I'm very pleased we chose this care home - my experience was of a team who do a great job, particularly in the very difficult circumstances of the last year.
Thanks for your review and lovely comments, I will certainly share them with the whole team. Your mum was a delight to care for and we thank you for choosing Haddon Hall. Best Wishes.
We brought Mum to Haddon Hall in late July 2020. It was strange times due to Covid. The staff were welcoming and friendly. The ground floor staff were well managed and delivered excellent care to Mum. Due to Covid, there were no excursions. My mum has been a good cook in her day, and sadly found the food not very appetising - I would rate what I saw as poor.
Thank you for taking the time to write a review of our home. All feedback is taken seriously and allows us to make any necessary changes to ensure that we can continue to provide the best service possible. I am sorry to hear that the dining experience was not to your mum's satisfaction. This has...
A well-presented home with very good facilities and very caring staff. I would recommend the home to anyone.
Thank you for taking the time to complete a review and for your wonderful comments - I will certainly pass this on to my amazing team. We are delighted that you have chosen to make our home your home.
End of life care was excellent of both the client and nearest relative.
Thank you for taking the time to complete a review and for your lovely comments - I will certainly pass this on to the whole team. It's always nice to hear that their hard work is making a difference.
Due to covid my husband went into care a year ago and has little contact with outside. But from the start, he's been very well cared for by all the staff. As have I. Activities have been curtailed but staff have worked above and beyond to keep residents engaged. Cannot praise them enough.
Thank you everyone for your absolute care and compassion on behalf of my mother. She was very happy with you.
It was our pleasure, and thank you for your kind words.
Mum went into Haddon Hall in April 2020 straight from hospital and has had the most amazing care from all staff. Mum was very popular and had a lovely bond with the care staff who tendered her every need. Very professional and very, very caring. Thank you for all you did for Mum, I am truly grateful to you all for looking after Mum.
Thank you for such kind words - I will be sure to share them with the team.
The manager there would not allow visits, we had to argue and were only admitted access six days before her death - this was with much begging! He even compared us trying to see my grandma to him not seeing his mother for a year, she wasn’t dying, unlike my grandma! After her death, no phone call, no condolences and her belongings left in a trolley in the corridor. Just avoid, the management has no care or respect for their residents. It took three weeks to get an inadequate response to a complaint from management, we also know of other residents families who have had the same experience and have also raised complaints.
Thank you for sharing your views. We understand your grief at this difficult time but regret that some of the comments you have made are not representative of the circumstances at hand, which of course is understandable given that you were not the single person nominated for visiting in accordance...
The team at Haddon Hall made my dad's transition from hospital to Haddon Hall seamless and stress-free. My father's short stay relieved the pressure on our family knowing that he was being cared for in a kind and compassionate way. The end of his life was dealt with compassionately and professionally making a difficult time easier for us to deal with. Thank you.
Thank you so much for sharing your experience of our home. I will be sure to relay your kind words to the team. With very best wishes, Mark.
All-round excellence.
I have found Haddon Hall Care Home to be perfect for my father. The care is discreet, kind, humane and humorous. The place is spotless and I always get a very warm welcome when I visit or call Dad on Facetime. The staff are sensitive to the individual and go out of their way to make Dad feel valued and appreciated. Thank you.
I was shown around the excellent facilities which exactly fitted my daughter's end of life needs. The staff and managers were gracious but efficient. My daughter has settled in despite the coronavirus restrictions, which although necessary, impair visits. No hugs available, only in the mind. All precautions are rigorously applied. All in all very satisfied. Ps. coronavirus has stopped proper visiting, only 1/2 hour outside building visits are allowed.
My mother has been a resident for three years in Haddon Hall and is very happy. The facilities of this purpose-built care home are like a 5-star hotel. The staff are excellent, and the standard of care is outstanding.
I think that says it all. My only concern is the bedroom furniture is very heavy and bulky for frail people.
Well organised, professional and above all, caring.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 March 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (1)
- 27 Jul 2026
A huge congratulations to Jo, our well-deserved Employee of the Month! Jo was nominated and voted for by her colleagues in recognition of the incredible care, kindness and dedication she...
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 26 Jun 2026
At Haddon Hall Care Home, our incredible team gives 100% every single day to ensure our residents receive the highest quality of care, love and support. To show our immense...
- 22 Aug 2026Organiser: Haddon Hall Care Home
Awards / Recognitions (16)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 30 Jan 2026Recipient: Porthaven Care Homes
- 01 Jan 2026Recipient: Haddon Hall Care Home
Meet the Team (3)

Hello, my name is Charlotte, and I am the Home Manager here at Haddon Hall Care Home.
With over 20 years of experience as a registered Adult Nurse, I joined the Porthaven family in 2023 as the Nurse Clinical Manger at Haddon Hall before becoming the Home Manager. My nursing carer has spanned many specialities. I am passionate about caring for our local community and supporting local people. My aim is to provide the opportunity to make a meaningful difference to our residents where each person and their families feel valued, respected and celebrated. My goal is to nurture staff and give them individual opportunities for growth.

Hello, my name is Richard Vaughan, and I am the Client Services Manager here at Haddon Hall.
Having worked in customer service for most of my life, I take pride in putting people first and ensuring service is king. When I joined Haddon Hall I was delighted to see how nice, warm and friendly the team here are and how special they make our residents feel.
My role as client services manager involves supporting people through the process of choosing a care home and offering advice, guidance, reassurance and compassion for individuals and their loved ones. I feel very honoured and humbled to have the opportunity to be able to help at each stage of the process, from showing people around our home to assisting them on moving-in day and everything in between.

Hello, my name is Sharon Gillespie, and I am the Home Trainer here at Haddon Hall.
I have an NVQ level 5 Management in Health and Social Care and a Petal level 3 in Teacher Training Award, and I have worked for Porthaven for nearly 12 years.
Haddon Hall is an amazing home to work in; the staff and our residents are fantastic, and we think of ourselves as one big happy family. I thoroughly enjoy my role and find training new care staff incredibly rewarding. We pride ourselves on delivering person-centred care and making a positive difference in the lives of our residents.
I have two grown-up children who I raised in Cheshire, and I now have five wonderful grandchildren.
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