Care Home Owned by Porthaven Care Homes in Hertfordshire

and her team are brilliant and clearly know the residents well. Even before mum moved in, the Customer Services Manager made us feel welcome and supported, which took away so much of the stress around the move.
Mum now joins in with activities, has made friends, and often tells me how much she likes the staff. It also really stands out that wherever we are in the home, staff know mum by name - that personal touch means a lot.
The home is always spotlessly clean and has a relaxed, caring feel. There's clearly a lot of thought and professionalism behind everything they do. As a family, we feel very grateful and reassured knowing mum is safe, happy and well cared for

whether for respite care or longer term care.

has been amazing and honestly treats our Ruby as her own family such a kind hearted person and also a massive thanks to Rebecca who I've seen taking good care of our loved one in great respect. Also Jorge and Mary who are always also so kind too. Thank you to Lea Grange for making this hard time in our lives a little easier we appreciate it so much x

activities. Mum also appreicated the lovely meals. All round she is so much happier. Thank you.

of Lea Grange was excellent.
Everyone played their part extremely well - we were very impressed with how kind, professional, personable, thorough and willing to help everyone was - making Mother's residency and our visits as comfortable as they could possibly be in the circumstances.
Mother's own priorities were warmth and comfort, and she was always kept super-warm and super-comfortable.
In our period of grieving, it continues to be a huge comfort to us to know that Mother could not have been anywhere better than Lea Grange.

caring and nothing is ever too much trouble. The home is spotless, the food is gorgeous, and the atmosphere is full of love and comfort. They don't just care for the residents; they care for the families too. I can't recommend Lea Grange highly enough.

near future.
I would happily recommend the Lea Grange.

energy and helps everyone always there for everyone help to join in with everything, smiles and a very happy person she is in the right job.

as are all the facilities(cinema, hair salon etc). I like the fact that they have put pictures up on the wall for her. She is well cared for both medically and personally. I feel she is very safe and in good hands. The lady in charge of the memory floor is outstandingly good at her job. The whole place feels like home and has a lovely calm atmosphere.

highly of both the care and nursing teams. She is also a fan of the good food. It all helps put our minds at rest that she is being well looked after.

be. Portion size was fine. Condiments other than salt and pepper not available. Overall, I found Lea Grange, which is only 3/4 of a mile from where I live, the best option in the area. Just a few tweaks and it would be excellent.

any of the services provided.