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Care Home Owned by Porthaven Care Homes in Hertfordshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Porthaven Care Homes in Hertfordshire

Only the locations & reviews in Hertfordshire for Porthaven Care Homes are showing below.

View the details of all 23 locations (with 2391 reviews) owned by Porthaven Care Homes

Porthaven Care Homes Locations in Hertfordshire (1)

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1 Care Home owned by Porthaven Care Homes in Hertfordshire
Lea Grange Care Home

Coldharbour Lane, Harpenden AL5 4UN 

9.9 13 reviews
"Such a beautiful care home, it's like a hotel, decor is great. Staf are outstanding, we love visiting. Entertainment is fantastic for…"   Read all 13 reviews
Location Type Care Home

Situated in the delightful town of Harpenden with a direct train to Central London, Lea Grange Care Home is located on Coldharbour Lane, a short drive from the town centre. With lots to do, Harpenden is a bustling mix of independent and high street shops… Read more about Lea Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 63 Rooms

Porthaven Care Homes Reviews in Hertfordshire (13)

9.8

Porthaven Care Homes has a Group Review Score of 9.8 (9.780) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Porthaven Care Homes must have a Review Score.

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Reviewer Connection to Porthaven Care Homes
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Review of

Lea Grange Care Home

from Gloria L (Relative of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a beautiful care home, it's like a hotel, decor is great. Staf are outstanding, we love visiting. Entertainment is fantastic for everyone so much to keep them going and involved in lots of activities. A member of staff welcomes you in with such a lovely smile. The senior manager, and got so much
energy and helps everyone always there for everyone help to join in with everything, smiles and a very happy person she is in the right job.
Reply from Teresa Torres, Home Manager at Lea Grange Care Home

Thank you so much for taking the time to leave such a kind review. It is an honour to care for your loved one, and we are delighted to hear that you have a positive impression of Lea Grange.

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Review of

Lea Grange Care Home

from A B (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault this care home. My mum is on the memory floor where the staff are wonderful. All the staff are so welcoming, caring and friendly. The decor is like a 5* hotel and my mum comments on the good food. There is a bistro area where we can take her for a drink and cake. The activities are brilliant,
as are all the facilities(cinema, hair salon etc). I like the fact that they have put pictures up on the wall for her. She is well cared for both medically and personally. I feel she is very safe and in good hands. The lady in charge of the memory floor is outstandingly good at her job. The whole place feels like home and has a lovely calm atmosphere.
Reply from Teresa Torres, Home Manager at Lea Grange Care Home

Thank you for taking the time to leave such a kind review of our home. It is a pleasure taking care of your mother. We will pass your kind words on to our team.

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Review of

Lea Grange Care Home

from N S (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We would like to thank the staff at Lea Grange for making a difficult couple of months for my mother that bit easier. We had lots of questions before and during her admission and these were patiently answered. We appreciated all the support we were given as Mum moved in. Mum is now settled and speaks
highly of both the care and nursing teams. She is also a fan of the good food. It all helps put our minds at rest that she is being well looked after.
Reply from Teresa Torres, Home Manager at Lea Grange Care Home

I am glad to hear we were able to support your mother through a difficult time and that she now feels settled at Lea Grange.

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Review of

Lea Grange Care Home

from Neil H (Son of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff have been helpful getting my dad into the routine of residential care. All staff have been friendly and responsive to both his needs and ours as relatives.
Dad likes the environment and comments on food.
Reply from Teresa Torres, Home Manager at Lea Grange Care Home

Thank you for your review. It is great to hear you are happy with our team and home.

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Review of

Lea Grange Care Home

from R W (Son of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, loving support from all the staff. My mother commented on the nice decor and the photographers in the home.
Enjoyed the activities and the gym.
Five stars.
Reply from April Parrott-Carter, Home Manager at Lea Grange Care Home

I am glad to hear you and your mother have such a positive view of our home.

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Review of

Lea Grange Care Home

from K B (Respite Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came for respite care following an operation. I found the staff very caring and supportive. The facilities are excellent, my only gripe, and I do realise the difficulty the kitchen have providing food for three restaurants, but often the food was overcooked, making it hard and more solid than should
be. Portion size was fine. Condiments other than salt and pepper not available. Overall, I found Lea Grange, which is only 3/4 of a mile from where I live, the best option in the area. Just a few tweaks and it would be excellent.
Reply from April Parrott-Carter, Home Manager at Lea Grange Care Home

Thank you for your feedback. It is great to hear you felt suitably cared for by our team and that we were able to assist you with your recovery. I will be sure to take your feedback on the food into account and discuss this with our kitchen team.

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Review of

Lea Grange Care Home

from M W (Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lea Grange is a 5 star hotel, I can't praise it enough. Being beautifully furnished throughout. All features and fittings supplied by top brands, with no expense spared. A very comfortable hotel. The staff are very attentive and happy and helpful.
Reply from April Parrott-Carter, Home Manager at Lea Grange Care Home

It is brilliant to hear you are so happy living at Lea Grange. It is a pleasure to have you with us!

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Review of

Lea Grange Care Home

from Y B (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad moved into Harpenden this month. The staff have made him very welcome and he has settled in very easily. The care has been very good so far, and addressed all my questions very efficiently. I am very happy with the home, which has exceeded my expectations.
Reply from April Parrott-Carter, Home Manager at Lea Grange Care Home

It is great to hear your dad has settled into life at Lea Grange and that we have exceeded your expectations.

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Review of

Lea Grange Care Home

from Elena F (Wife of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, peaceful and befitting to end of life.
The palliative care was second to none, we were fortunate to have husband, father, grandfather taken into the care of Lea Grange.
The staff were amazing, caring and respectful throughout the end of life care, as a family we could not fault
any of the services provided.
Reply from April Parrott-Carter, Home Manager at Lea Grange Care Home

Thank you for taking a moment to leave us a review during such a difficult time. It was an honour to know your husband and provide him with the dignified end of life care he deserved. Please know that you are always welcome at Lea Grange.

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Review of

Lea Grange Care Home

from R H (Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was very comfortable staying over the Christmas period. The staff were very friendly and caring and mum was very safe and well cared for. She only had breakfast and was with family during the day so did not really take part in any activities. Thank you for your care and kindness. Happy New Year.
Reply from April Parrott-Carter, Home Manager at Lea Grange Care Home

It is great to hear your mum enjoyed her stay over the festive period. Happy New Year to you all!

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Review of

Lea Grange Care Home

from J S (Nephew of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice staff so friendly and obliging always a smile to welcome you. Nothing is too much, just ask.
Lovely home from home. Nice to visit in such pleasant surroundings. Lovely rooms with all you need - tea and coffee are always available to visitors. Carers are always on hand. Our Auntie is looked after
very well.
Reply from April Parrott-Carter, Home Manager at Lea Grange Care Home

It is great to hear you are happy with our home and feel your auntie is well looked after in our care.

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Review of

Lea Grange Care Home

from V F (Next of Kin) published on 9 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express enough how grateful we are to have had the pleasure of the staff at Lea Grange Care Home.
The care and respect my father and family members received from the moment our father was accepted into the care of the staff and home was amazing.
During palliative care, my father was in the
best place, where the staff were attentive, and surrounded by his family in a quiet peaceful environment, till my father's passing.
I cannot thank the people who took care of our father and also the family members who also needed support during this difficult time.
Thank you so much, you all have a place in my life, that I will never forget.
Reply from April Parrott-Carter, Home Manager at Lea Grange Care Home

Thank you for taking a moment to leave us a review during this difficult time. It was our honour to care for your father and please know that you are always welcome at Lea Grange.

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Review of

Lea Grange Care Home

from L H (Husband of Resident) published on 26 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife needs respite care to overcome recurrent falls and a spell in hospital. Lea Grange Care Home has been totally outstanding in providing this care. The facilities are new and second to none. The staff, including the management team, have gone out of their way to be helpful. The food is tempting
and well presented and the activities organisers have gone out of their way to involve my wife and accommodate her disabilities. Overall 10 out of 10 with no reservation.
Reply from April Parrott-Carter, Home Manager at Lea Grange Care Home

Thank you for taking a moment to leave us our first review and a very complimentary one at that! It is a pleasure having your wife with us and assisting in her recovery.

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Awards / Recognitions (14)

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