1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Porthaven Care Homes
  4. Locations Owned by Porthaven Care Homes in Gloucestershire

Care Homes Owned by Porthaven Care Homes in Gloucestershire

Jobs
9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Porthaven Care Homes in Gloucestershire

Only the locations & reviews in Gloucestershire for Porthaven Care Homes are showing below.

View the details of all 23 locations (with 2659 reviews) owned by Porthaven Care Homes

Porthaven Care Homes Locations in Gloucestershire (2)

 - Browse 2 Care Homes owned by Porthaven Care Homes in Gloucestershire
List View
Map View
Sort By
Upton Mill Care Home
Mercer Way, Off Quercus Road, Tetbury GL8 8FH 
9.8 112 reviews
Upton Mill Care Home, Tetbury, Gloucestershire
"Such a lovely clean and pleasant care home. Lovely staff so welcoming. Nothing is too much trouble. Very impressed.…"   Read all 112 reviews
  • from £1,790 / week
  • 64 Rooms
Location Type Care Home

Located easily off Quercus Road, Upton Mill Care Home provides expert residential, dementia, nursing and respite care in exceptional surroundings designed specifically with the needs of their ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Thirlestaine Park Care Home
Humphris Place, Off Sandford Road, Cheltenham GL53 7GA 
9.6 144 reviews
Thirlestaine Park Care Home, Cheltenham, Gloucestershire
"My stay at Thirlestaine was just what I needed. All staff were lovely. If I need respite care again in the future I wouldn't hesitate to…"   Read all 144 reviews
  • from £1,700 / week
  • 63 Rooms
Location Type Care Home

Located in the historic spa town of Cheltenham, Thirlestaine Park Care Home provides a peaceful and tranquil setting for its residents to receive exceptional residential, dementia, nursing and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Porthaven Care Homes Reviews in Gloucestershire (256)

9.8

Porthaven Care Homes has a Group Review Score of 9.8 (9.789) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Porthaven Care Homes must have a Review Score.

Overall Experience
  • 224
  • 29
  • 2
  • 0
  • 1
Date Published
  • 256
  • 41
  • 67
  • 91
  • 165
Reviewer Connection to Porthaven Care Homes
  • 92
  • 41
  • 35
  • 26
  • 18
  • 8
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Upton Mill Care Home

from Joy E (Friend of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a lovely clean and pleasant care home. Lovely staff so welcoming. Nothing is too much trouble. Very impressed.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeIt is great to hear such positive feedback about our home and team - thank you!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Upton Mill Care Home

from Dave E (Friend of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean welcoming staff are excellent.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for your fantastic five star review. It is greatly appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Upton Mill Care Home

from Buzzy M (Son of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Upton Mill Care Home for over two years, and I cannot speak highly enough of her time there. The staff were more than simply professional, they became genuine friends to her, which meant the world to our family. My sister and I never doubted she was in excellent hands. The
home is beautiful with exceptional design. Having looked at numerous places before making our decision, Upton Mill was truly a cut above the rest. I can only offer my highest praise and wholeheartedly recommend it to anyone seeking outstanding care for a loved one.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for your kind words. It is incredibly rewarding to hear such heartwarming feedback, which I will be sure to share with our team. It was a pleasure and an honour to care for your lovely mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Upton Mill Care Home

from S R (Daughter of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every employee I had dealings with at Upton Mill over the 2.5 years that my mother and father were residents contributed to me giving a top rating. I would highly recommend Upton Mill for all of residential, nursing and dementia care.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeWe truly appreciate your heartfelt feedback about Upton Mill. It's reassuring to know that our staff's dedication made a positive impact during such an important period for your family. Your support means a lot to everyone here at Upton Mill.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Upton Mill Care Home

from S D (Friend of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a wonderful care home who care for their service users so much. Such lovely compassionate staff who will do so much for anyone. The care home has a lovely friendly atmosphere and I'm always made to feel welcome
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for your kind feedback. It is great to hear you feel welcome when visiting us at Upton Mill.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Upton Mill Care Home

from Dilys P (Wife of Resident) published on 2 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very caring environment where my husband was treated with kindness & respect.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for taking a moment to leave us your feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Upton Mill Care Home

from J H (Daughter of Resident) published on 27 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel so lucky that my Dad got to live his last months at Upton Mill. He received excellent care and all the staff were friendly, compassionate and caring and made my visits a pleasure with their happy and sunny outlook.
The nurses were all professional and kept
me uo to date on his health and any
changes in his circumstances and medication.
I would highly recommend Upton Mill to anyone looking for a care home for their loved one.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for your kind feedback. I am glad we were able to support you during this time and that you felt your dad was well cared for. It was an honour to care for him.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Upton Mill Care Home

from M T (Friend of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the staff very helpful, polite and friendly. The residents are very well looked after, with kindness, compassion and dignity. At Upton Mill there is wonderful atmosphere and numerous activities and days out throughout the day
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for taking a moment to share your thoughts on our home. It is great to hear such positive feedback about our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Upton Mill Care Home

from G W (Daughter of Resident) published on 18 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I were very impressed by the care and attention our mother received during her two week period of convalescence with you all at Upton Mill.
Personally I cannot sing your praises highly enough for how you were able to " move mountains" to accommodate mum at such short notice.
Thank you
again to the entire " team" at Upton- you were amazing.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for your heartwarming feedback. It was a pleasure to support your family during this time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Upton Mill Care Home

from S R (Friend of Resident) published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful atmosphere, excellent staff, and such range of facilities.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for taking a moment to leave us your thoughts.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Thirlestaine Park Care Home

from Dorothy Jean B (Respite Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stay at Thirlestaine was just what I needed. All staff were lovely. If I need respite care again in the future I wouldn't hesitate to go to Thirlestaine. Ps the bed could have been a little more comfortable and the choice of vegetarian food was very limited.
Reply from Anna Satora, Home Manager at Thirlestaine Park Care HomeI am glad to hear you would stay with us again should you need to. I will share your feedback with the team to see how we can improve.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Thirlestaine Park Care Home

from Helen L (Daughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family who live far away from Cheltenham, we are all very happy with the care that mum receives as a resident of Thirlestaine. She had made new friends and seems to be thriving. We feel confident about her health and her safety.
Reply from Anna Satora, Home Manager at Thirlestaine Park Care HomeThank you for your feedback. It is great to hear you feel confident that your mum is in safe hands at Thirlestaine Park.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Upton Mill Care Home

from Katie W (Daughter of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Upton Mill were very kind, understanding and professional during an extremely worrying period of time for my family and I. My Mum moved into Upton Mill for 2 weeks respite care at very short notice. Correna was easy to contact and returned my calls promptly. She answered all my concerns
and reassured me that my Mum would be well looked after. On arrival at Upton Mill, my Mum and I were made to feel very at ease. The staff gave us all the time in the world to explain our situation and make us feel comfortable. Upton Mill is a very smart nursing home with a lovely bustling atmosphere. The decor is beautiful and family and visitors are made very welcome, especially by the extremely lovely receptionist. My Mum was well looked after during her two weeks at Upton Mill. She had a lovely bedroom and joined in some of the activities, encouraged by the events organiser. My Mum's only complaint was the food which she felt was disappointing.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for your kind feedback. I am glad we were able to support you during this time and that you felt your mum was well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Upton Mill Care Home

from Ceinwen B (Daughter of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum (93) stayed for respite care for 15 days, after 3 nights in hospital. All staff were helpful friendly and very supportive. Mum commented how much she appreciated their friendliness and care.
Although only staying for a few days Mum was very quickly brought into the community and made to feel very
welcome and as "at home" as possible. Mum has now been diagnosed with mild dementia, so it was important that the right level of care was provided. The care staff at Upton Mill were very professional in ascertaining her needs and putting an effective care plan in place. The plan allowed Mum to recover from her hospital stay sufficiently to return home.


It was pleasing to hear Mum praise everyone, the nursing staff, the cleaning team, the catering team and the activities team. The only people she didn't really interact much with day to day were the admin team, but my sister and I can't praise them enough either. So helpful. Everyone.


I would highly recommend Upton Mill.

Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for providing such positive feedback. I am glad to hear we were able to assist with your mum's recovery. Please do visit us for coffee and a catch up soon!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Upton Mill Care Home

from G C (Friend of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really impressed. The facilities are great and everywhere is always clean and tidy. The staff are friendly and care for their residents extremely well. More than happy with Upton Mill. Would definitely recommend
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for your five-star feedback. It is great to hear you are impressed with our home and would recommend us to others.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Upton Mill Care Home

from L R (Friend of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
i visited a family friend who is currently in having some respite care. what i was expecting and who i saw was very different. the home is stunning, staff friendly and the atmosphere was really lovely. Definitely would recommend it if people asked.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for taking the time to leave a kind review of Upton Mill. We are pleased to hear that you feel so positively about our home. Please know you are always welcome to pop in for a cup of tea!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Upton Mill Care Home

from Wendy B (Daughter of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can only give high praise for the help and care that Upton Mill have shown in organising my mother's move into care during a very stressful time. Extremely professional with a very friendly approach. The home is always clean and welcoming for visitors, we are only a few weeks in and mum is settling
into what she described today as a very busy life. All the staff are absolutely lovely, bringing a lot of joy to everyone.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for taking the time to leave such a thoughtful review of Upton Mill. We truly appreciate your kind words and we're delighted to hear that your mother is settling in and enjoying her new life with us. Please know we're here to support you and your family during this transition with anything you need.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Upton Mill Care Home

from Oliver H (Grandson of Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting my grandmother on several occasions. I have found Upton Mill, to be well run with lovely facilities for both residents and visitors. All the staff are exceptional, kind, caring and so helpful. I feel confident after each visit, my grandmother is safe and well looked after.
Reply from Marketing Porthaven, Marketing Assistants at Upton Mill Care HomeThank you for your kind words, we are delighted that your grandmother is happy here at Upton Mill.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Upton Mill Care Home

from Lee H (Son of Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After several visits to Upton Mill to visit my mum. I have found from the minute I walked in, that the staff are lovely and very caring. Beautiful hall cleaned facilities, lovely rooms. Very reassuring that my mum is in a safe and well run home. In general a very happy and friendly atmosphere would
highly recommend.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for taking the time to leave such a wonderful review. I look forward to sharing your feedback with our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Upton Mill Care Home

from S S (Daughter of Resident) published on 19 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I needed to get some respite care for my elderly mother. The manager and CSM were brilliant in their advice, professionalism, calmness and support. We were so lucky that a room was immediately available, and within 3 days of my initial contact, my mother was able to move in. Her care has enabled her
to come back home to live, although I would have dearly loved her to stay as a permanent resident to enjoy a far higher quality of life than she now has.
Reply from Alyson Day, Home Manager at Upton Mill Care HomeThank you for sharing a kind review of Upton Mill. It's heartwarming to know that your mother was able to return home after her stay with us. We appreciate your kind words and hope that, should you need us again in the future, we can support you and your family once more.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (16)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Porthaven Care Homes to verify any information. View our terms and conditions. Porthaven Care Homes has a Platinum Service – more info.