Care Homes Owned by Porthaven Care Homes in Cheshire
9.8
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Cheshire for Porthaven Care Homes are showing below.
View the details of all 23 locations (with 2548 reviews) owned by Porthaven Care Homes
Porthaven Care Homes Locations in Cheshire (2)
Astbury Mere Care Home
9.8
140 reviews
Newcastle Road, Astbury, Congleton CW12 4HP
"My mother moved into the nursing home around August 2025. The care and staff are always supportive. Treated with dignity The food is…" Read all 140 reviews
Location Type Care Home
Situated only a few minutes from the centre of Congleton, Astbury Mere Care Home sits in an incredibly desirable position, with views of Astbury Mere Country Park and easy access to the nearby towns of Biddulph, Kidsgrove and Sandbach. Having opened… Read more about Astbury Mere Care Home
- Care Provided
- Permanent Care
- Respite Care
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Visual / Hearing Impairment
- Acquired Brain Injury
- 62 Rooms
Prestbury House Care Home
9.7
210 reviews
West Park Drive, Macclesfield SK10 3GR
"During Mum's end of life care, the home was attentive, caring and personally involved in her final days. The pack of lighting, music and…" Read all 210 reviews
Location Type Care Home
Located minutes from Macclesfield town centre, Prestbury House Care Home provides 24 hour residential, nursing, dementia and respite care for individuals living in Cheshire. Purpose-built to provide exceptional 24 hour care, Prestbury House is an elegant… Read more about Prestbury House Care Home
- Care Provided
- Permanent Care
- Respite Care
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Visual / Hearing Impairment
- Acquired Brain Injury
- 75 Rooms
Porthaven Care Homes Reviews in Cheshire (350)
9.8
Porthaven Care Homes has a Group Review Score of 9.8 (9.811) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Porthaven Care Homes must have a Review Score.
Review of
Prestbury House Care Home
from B R (Son of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
During Mum's end of life care, the home was attentive, caring and personally involved in her final days.
The pack of lighting, music and other sensory items created a calm and dignified atmosphere.
The pack of lighting, music and other sensory items created a calm and dignified atmosphere.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking a moment to share such kind words during this difficult time. It was truly an honour to care for your mum. Please know you are always welcome at Prestbury House.
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Review of
Prestbury House Care Home
from John D (Respite Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Recovering from a hip operation, I could manage to do most things without the help from staff, but even so, there were always staff available and ready to help if need be. Having stayed for 2 weeks, I found the home was well run and have no complaints.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking a moment to leave us a review. It was an honour to assist in your recovery. Please do visit us soon for coffee and a catch up!
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Review of
Astbury Mere Care Home
from Ian E (Son of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother moved into the nursing home around August 2025.
The care and staff are always supportive. Treated with dignity
The food is excellent and is catered to mums dietary needs.
An overall rating of excellent. Management are supportive and act appropriately. Rating of excellence
The care and staff are always supportive. Treated with dignity
The food is excellent and is catered to mums dietary needs.
An overall rating of excellent. Management are supportive and act appropriately. Rating of excellence
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for your fantastic feedback. It is a pleasure to have your mother with us.
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Review of
Astbury Mere Care Home
from Cathy G (Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When I arrived at Astbury Mere Care Home, I was quite apprehensive about what I would experience, but the people I first met were very friendly and welcoming. The staff were great, nothing too much trouble, and I very soon relaxed. Every day I felt better and felt part of the team.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for taking the time to leave such a kind review of Astbury Mere. We truly appreciate you entrusting us with your care.
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Review of
Astbury Mere Care Home
from Eileen F (Wife of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is the second time Ian has been into Astbury Mere Care Home. The professional care and care from all the staff have been amazing. The home has a wonderful, friendly atmosphere, and makes one feel at home immediately. The rooms, cleanliness and food are exemplary. Most importantly, they care.
I
I
would recommend Astbury Mere Care Home to anyone who is looking for care for their loved ones.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for taking the time to leave such a kind review of Astbury Mere. It is our pleasure to care for Ian, and we are so pleased to hear that you are happy with the care Ian has received. You are always welcome at Astbury Mere.
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Review of
Astbury Mere Care Home
from Simon H (Son of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum is looked after extremely well. She is happy and clean. The staff are fantastic and always seem happy in their work.
The home is clean and doesn't smell like some of them do. The food menu is great and always well presented. There are always lots of things going on at the home to keep the residents
The home is clean and doesn't smell like some of them do. The food menu is great and always well presented. There are always lots of things going on at the home to keep the residents
and families happy.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for your fantastic feedback. It is great to hear you are happy with all aspects of our home, particularly the care your lovely mum receives.
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Review of
Prestbury House Care Home
from K M (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother is being cared for with the most professional and kind staff who understand her challenges and respect her wishes and keep her dignity.
I cannot express how grateful her family are to see her so happy given how frustrated she sometimes gets with everyday life.
Staff are the key ingredient
I cannot express how grateful her family are to see her so happy given how frustrated she sometimes gets with everyday life.
Staff are the key ingredient
but facilities are excellent and the variety of activities keep her mind alert and mixing with other residents also helps her disposition.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for your feedback. It is a pleasure to have your mother with us and to be able to provide her with care and bring her happiness.
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Review of
Astbury Mere Care Home
from C W (Wife of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am so pleased that I chose Astbury Mere Care Home for my husband. The nurses and all the staff here are very kind and look after the residents so well. Relatives feel very welcome when visiting throughout the day.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for your kind words. I look forward to sharing your feedback with our team, who will be delighted.
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Review of
Astbury Mere Care Home
from Neil H (Son of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The service and support since we originally looked around the home has been fantastic. All members of staff have been exceptionally friendly and courteous. The level of attention has been exactly as described, and the overall experience has so far surpassed all expectations.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for taking the time to leave a kind review of Astbury Mere. Your feedback means a lot to our team.
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Review of
Astbury Mere Care Home
from Andrew H (Son of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As many families know, placing a loved one in a dementia care home is an emotionally traumatic experience. Our father's initial placement home failed but through good fortune, family and friends, we found Astbury Mere Care Home. The administrative care team was very helpful and responsive to our plight
and concerns, and the care team welcomed him with such warmth and professionalism we immediately felt we were part of a family of carers and residents! The dementia floor is spacious and decorated in a welcoming, calming yet colorful design. The residents can move around freely while supervised and have several large communal areas, including a craft room, to congregate in. There is a large "green space" around most of the building in which residents can walk with staff or family supervision. Regular excursions are planned and visitors are welcomed at any time.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for your shining review of our home and team. I am glad to hear we have been a supportive presence for both you and your father.
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Review of
Prestbury House Care Home
from N R (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are friendly, and helpful. They treat Mum well and encourage her to participate in activities, and are aware of her daily needs, and make sure any changes in her health are addressed. They assist us in keeping in touch as we live out of country, and inform us of of any changes.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking the time to leave a kind review of Prestbury House. It is wonderful to hear your mother is settling in well with us.
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Review of
Prestbury House Care Home
from Helen W (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum is a new resident but from the outset she has been welcomed and cared for by all the staff who are patient and caring. They are thoughtful and treat Mum with dignity at all times. Mum has been encouraged to get involved and she's happy and making friends. There is a marked improvement in Mum's physical
and mental health. The food and facilities are excellent. All the staff are helpful and kind. We've had an excellent experience and would highly recommend Prestbury House.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking the time to leave a kind review of Prestbury House. We are very pleased to hear that your mum has settled in well with us. We will pass your kind words on to our team, as they mean a lot to everyone here at Prestbury House.
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Review of
Prestbury House Care Home
from A H (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everyone here not only gives excellent care to residents, but make family and friends feel at home. Each person is treated as an invidual and staff treat them very well. No task or request seems to much trouble. It doesnt feel like a care home, not institutional, more like a comfy hotel. Everyone is
so patient and if there isn't something on the menu that Mum facnies, the kitchen staff always accomodate. I highly recommend.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for your fantastic feedback. Our goal is to provide a homely environment where our residents and their loved ones feel comfortable and supported, so it is great to hear you feel this way when visiting Prestbury House.
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Review of
Prestbury House Care Home
from Shaun B (Husband of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home provided an excellent place for Jane to recover from her hip operation. The outstanding factor in our visit was the staff. They were friendly and very supportive. Staff were flexible and understanding, which created a good atmosphere. We did not make use of many of the facilities and activities
but they all looked very good. Thank you very much.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking a moment to leave us a review. I am glad to hear we were able to assist in your wife's recovery. Please do both visit us soon for coffee and a catch up!
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Review of
Prestbury House Care Home
from Louise H (Daughter of Resident) published on 2 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are professional but very caring with my mother
They encourage mum to try the activities but are respectful of her wishes
Staff make time to chat with my mum & have taken interest in her family photos
Little things like toping up the water in her flowers are appreciated
They encourage mum to try the activities but are respectful of her wishes
Staff make time to chat with my mum & have taken interest in her family photos
Little things like toping up the water in her flowers are appreciated
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking the time to leave a kind review of Prestbury House. It is an honour to care for your mother and we will pass your kind words onto our staff.
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Review of
Prestbury House Care Home
from D F (Husband of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife was in the home for over 18 months and had excellent care with every detail as good as it gets.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking the time to leave a kind review of Prestbury House. We are truly grateful for your kind words.
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Review of
Prestbury House Care Home
from J B (Resident) assisted by family/friend published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was apprehensive when I transferred here from hosputal but soon felt very welcome and safe. The staff have all been very kind, friendly and supportive. Nothing has been too much trouble. Thank you for all your assistance.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking the time to leave a kind review of Prestbury House. It is an honour to care for you and we are delighted to hear that you feel welcome in our home.
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Review of
Prestbury House Care Home
from S D (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have been so pleased with the care my mum has received. Nothing is too much trouble. We are always kept updated on her health and emotional needs. All the staff are friendly and approachable. Highly recommend Prestbury House.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for your kind review of Prestbury House. We are grateful to hear that you and your mother are pleased with the care that she is receiving with us.
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Review of
Astbury Mere Care Home
from C K (Wife of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are wonderful, from domestics to management, and any issues are dealt with immediately. I can leave my husband knowing he is in safe hands and is being treated with kindness and respect. Any issues out of hours, I am contacted as soon as possible.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for your kind words. We are so pleased to hear that you are happy and assured about your husband's care with us.
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Review of
Prestbury House Care Home
from C M (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team at Prestbury House have been so wonderful to engage with and always cared for mum with such professionalism and dignity. We could not ask for more and will always be grateful for the love and compassion shown to both our mum and us as a family.
Thank you doesn't quite seem enough for the wonderful
Thank you doesn't quite seem enough for the wonderful
team here.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThis is incredibly heart-warming to hear, thank you. It is a pleasure to have your mum with us.
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Awards / Recognitions (16)
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