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Care Homes Owned by Porthaven Care Homes in Cheshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Porthaven Care Homes in Cheshire

Only the locations & reviews in Cheshire for Porthaven Care Homes are showing below.

View the details of all 23 locations (with 2659 reviews) owned by Porthaven Care Homes

Porthaven Care Homes Locations in Cheshire (2)

 - Browse 2 Care Homes owned by Porthaven Care Homes in Cheshire
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Astbury Mere Care Home
Newcastle Road, Astbury, Congleton CW12 4HP 
9.8 142 reviews
Astbury Mere Care Home, Congleton, Cheshire
"The care since Mum went into Astbury Mere has been excellent and any small requests to the staff made by my sisters and myself have been…"   Read all 142 reviews
  • from £1,645 / week
  • 62 Rooms
Location Type Care Home

Situated only a few minutes from the centre of Congleton, Astbury Mere Care Home sits in an incredibly desirable position, with views of Astbury Mere Country Park and easy access to the nearby towns ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Prestbury House Care Home
West Park Drive, Macclesfield SK10 3GR 
9.6 214 reviews
Prestbury House Care Home, Macclesfield, Cheshire
"A very enjoyable and relaxed respite stay. A great experience. Staff were very helpful, kind and caring, and always ready to listen.…"   Read all 214 reviews
  • from £1,650 / week
  • 75 Rooms
Location Type Care Home

Located minutes from Macclesfield town centre, Prestbury House Care Home provides 24 hour residential, nursing, dementia and respite care for individuals living in Cheshire. Purpose-built to provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Porthaven Care Homes Reviews in Cheshire (356)

9.8

Porthaven Care Homes has a Group Review Score of 9.8 (9.789) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Porthaven Care Homes must have a Review Score.

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Review of

Prestbury House Care Home

from Paul J (Respite Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very enjoyable and relaxed respite stay. A great experience. Staff were very helpful, kind and caring, and always ready to listen.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for your fantastic feedback. It is great to hear you enjoyed your time with us. Do visit again soon for coffee and a catch up!
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Review of

Prestbury House Care Home

from Steven B (Husband of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family and friends have all been very reassured by the wonderful care and facilities you have provided to my wife at Prestbury House. The professionalism and friendliness afforded by the staff have made this very difficult time for us much more bearable. Excellent facilities.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking a moment to leave us a review. I am glad to hear we were able to support you during such a difficult period. It is a pleasure to care for your lovely wife.
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Review of

Prestbury House Care Home

from D L (Daughter of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Prestbury House is amazing. Staff are attentive, excellent with the residents. Always there if we need to ask anything. Excellent food, Mum enjoys the food. Very clean. Activities are very good. All in all - excellent.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeIt is great to hear such positive feedback about our team and home - thank you!
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Review of

Prestbury House Care Home

from Philip L (Mother-in-law of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with Prestbury House. The staff are caring, friendly and always willing to help and residents supported at all times. There are plenty of activities organised which keep everyone engaged. Everywhere is very clean and well-maintained. The meals served are excellent and varied. Overall
we are very happy with the care and attention offered to our mother-in-law.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for your fantastic review. It is great to hear you are pleased with all aspects of our home.
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Review of

Astbury Mere Care Home

from A W (Son of Resident) published on 2 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care since Mum went into Astbury Mere has been excellent and any small requests to the staff made by my sisters and myself have been acted on immediately and professionally.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeIt is great to hear you are happy with our home and our team.
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Review of

Prestbury House Care Home

from Lindsey S (Daughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prestbury House has looked after my Mum for the last three years.It has been the most loving and caring environment for both herself and me!The staff have been so kind,helpful ,and extremely hard working.I cannot praise them enough.The food,furnishings and events are all carefully thought out and managed
beautifully.
Thoroughly recommend!!
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for leaving us such positive feedback. It has been a pleasure and an honour to have your mum with us these past three years.
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Review of

Prestbury House Care Home

from J H (Wife of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband became a resident at the beginning of March he has settled in well and all the staff are extremely kind and caring when dealing with my husband. Whilst the staff are constantly busy on the dementia floor they always have time to treat me husband with respect and patience. They also
make time to answer any questions I have. I highly recommend Prestbury House.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for your kind words. It fills me with pride to hear you are happy with our team and the care your husband receives.
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Review of

Astbury Mere Care Home

from Lania T (Daughter of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Su moved in 4 months ago, we thought for palliative care. What a change, she is doing amazingly well, settled, happy, participating in group activities, of which there are many. Staff are caring, attentive and friendly to residents. I would highly recommend Astbury Care Home and am very confident in
their team.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeIt is wonderful to hear your mother has improved since joining us. It has been a pleasure to be part of her journey.
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Review of

Astbury Mere Care Home

from Eileen F (Wife of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is well looked after and his physical welfare has improved with the excellent care he has received from everyone; staff, carers and nurses. The home is so friendly and welcoming and it is a pleasure to be part of it. So lovely to know he is safe and well cared for. Many thanks.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeIt fills me with pride to hear you feel your husband has improved since joining us here at Astbury Mere. It is a pleasure and an honour to have him as part of our home.
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Review of

Prestbury House Care Home

from Nicky R (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are all very attentive and helpful. Nice outdoor area and reasonable size public lounge. A nice assortment of outings, although only a couple of residents can attend at once due to need for one-on-one staffing. More evening activities after 6 would be nice, and some more musical venues, as many
residents seem engaged. Bistro area is very small and parking can be an issue, but not sure how this could be resolved. Mum would have benefited from more one-on-one care to keep her mobile but that window has closed. When special events provide food it should replace lunch or dinner so more appreciated.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for your feedback. I will be sure to take your comments on board.
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Review of

Prestbury House Care Home

from Alison H (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely gardens, lounge/conservatory more like a hotel where you'd go on holiday, not a care home. Staff are lovely, welcoming and very caring. The dining room is like a restaurant, no canteen-like feeling that you get in many homes in the area. The activities team are excellent, always trying to find
something different to do. A few more staff would give residents more one-on-one time for a push-out in wheelchair.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for leaving us a review. It is great to hear your positive feedback about our home. I will be sure to take your comments about one-on-one time on board and see what we can do to improve in this area.
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Review of

Prestbury House Care Home

from B R (Son of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During Mum's end of life care, the home was attentive, caring and personally involved in her final days.
The pack of lighting, music and other sensory items created a calm and dignified atmosphere.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking a moment to share such kind words during this difficult time. It was truly an honour to care for your mum. Please know you are always welcome at Prestbury House.
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Review of

Prestbury House Care Home

from John D (Respite Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Recovering from a hip operation, I could manage to do most things without the help from staff, but even so, there were always staff available and ready to help if need be. Having stayed for 2 weeks, I found the home was well run and have no complaints.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking a moment to leave us a review. It was an honour to assist in your recovery. Please do visit us soon for coffee and a catch up!
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Review of

Astbury Mere Care Home

from Ian E (Son of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into the nursing home around August 2025.
The care and staff are always supportive. Treated with dignity
The food is excellent and is catered to mums dietary needs.
An overall rating of excellent. Management are supportive and act appropriately. Rating of excellence
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for your fantastic feedback. It is a pleasure to have your mother with us.
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Review of

Astbury Mere Care Home

from Cathy G (Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I arrived at Astbury Mere Care Home, I was quite apprehensive about what I would experience, but the people I first met were very friendly and welcoming. The staff were great, nothing too much trouble, and I very soon relaxed. Every day I felt better and felt part of the team.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for taking the time to leave such a kind review of Astbury Mere. We truly appreciate you entrusting us with your care.
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Review of

Astbury Mere Care Home

from Simon H (Son of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is looked after extremely well. She is happy and clean. The staff are fantastic and always seem happy in their work.
The home is clean and doesn't smell like some of them do. The food menu is great and always well presented. There are always lots of things going on at the home to keep the residents
and families happy.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for your fantastic feedback. It is great to hear you are happy with all aspects of our home, particularly the care your lovely mum receives.
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Review of

Prestbury House Care Home

from K M (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is being cared for with the most professional and kind staff who understand her challenges and respect her wishes and keep her dignity.
I cannot express how grateful her family are to see her so happy given how frustrated she sometimes gets with everyday life.
Staff are the key ingredient
but facilities are excellent and the variety of activities keep her mind alert and mixing with other residents also helps her disposition.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for your feedback. It is a pleasure to have your mother with us and to be able to provide her with care and bring her happiness.
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Review of

Astbury Mere Care Home

from C W (Wife of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased that I chose Astbury Mere Care Home for my husband. The nurses and all the staff here are very kind and look after the residents so well. Relatives feel very welcome when visiting throughout the day.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for your kind words. I look forward to sharing your feedback with our team, who will be delighted.
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Review of

Astbury Mere Care Home

from Neil H (Son of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service and support since we originally looked around the home has been fantastic. All members of staff have been exceptionally friendly and courteous. The level of attention has been exactly as described, and the overall experience has so far surpassed all expectations.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for taking the time to leave a kind review of Astbury Mere. Your feedback means a lot to our team.
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Review of

Astbury Mere Care Home

from Andrew H (Son of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As many families know, placing a loved one in a dementia care home is an emotionally traumatic experience. Our father's initial placement home failed but through good fortune, family and friends, we found Astbury Mere Care Home. The administrative care team was very helpful and responsive to our plight
and concerns, and the care team welcomed him with such warmth and professionalism we immediately felt we were part of a family of carers and residents! The dementia floor is spacious and decorated in a welcoming, calming yet colorful design. The residents can move around freely while supervised and have several large communal areas, including a craft room, to congregate in. There is a large "green space" around most of the building in which residents can walk with staff or family supervision. Regular excursions are planned and visitors are welcomed at any time.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for your shining review of our home and team. I am glad to hear we have been a supportive presence for both you and your father.
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Awards / Recognitions (16)

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