Care Homes Owned by Porthaven Care Homes in Cheshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Porthaven Care Homes in Cheshire

Only the locations & reviews in Cheshire for Porthaven Care Homes are showing below.

View the details of all 23 locations (with 2456 reviews) owned by Porthaven Care Homes

Porthaven Care Homes Locations in Cheshire (2)

2 Care Homes owned by Porthaven Care Homes in Cheshire
Astbury Mere Care Home

Newcastle Road, Astbury, Congleton CW12 4HP 

9.8 137 reviews
"I am so pleased that I chose Astbury Mere Care Home for my husband. The nurses and all the staff here are very kind and look after the…"   Read all 137 reviews
Location Type Care Home

Situated only a few minutes from the centre of Congleton, Astbury Mere Care Home sits in an incredibly desirable position, with views of Astbury Mere Country Park and easy access to the nearby towns of Biddulph, Kidsgrove and Sandbach. Having opened… Read more about Astbury Mere Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 62 Rooms
Prestbury House Care Home

West Park Drive, Macclesfield SK10 3GR 

9.7 208 reviews
"My mother is being cared for with the most professional and kind staff who understand her challenges and respect her wishes and keep her…"   Read all 208 reviews
Location Type Care Home

Located minutes from Macclesfield town centre, Prestbury House Care Home provides 24 hour residential, nursing, dementia and respite care for individuals living in Cheshire. Purpose-built to provide exceptional 24 hour care, Prestbury House is an elegant… Read more about Prestbury House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 75 Rooms

Porthaven Care Homes Reviews in Cheshire (345)

9.8

Porthaven Care Homes has a Group Review Score of 9.8 (9.771) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Porthaven Care Homes must have a Review Score.

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Review of

Prestbury House Care Home

from K M (Daughter of Resident) published on 5 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is being cared for with the most professional and kind staff who understand her challenges and respect her wishes and keep her dignity.
I cannot express how grateful her family are to see her so happy given how frustrated she sometimes gets with everyday life.
Staff are the key ingredient
but facilities are excellent and the variety of activities keep her mind alert and mixing with other residents also helps her disposition.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for your feedback. It is a pleasure to have your mother with us and to be able to provide her with care and bring her happiness.
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Review of

Astbury Mere Care Home

from C W (Wife of Resident) published on 11 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased that I chose Astbury Mere Care Home for my husband. The nurses and all the staff here are very kind and look after the residents so well. Relatives feel very welcome when visiting throughout the day.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for your kind words. I look forward to sharing your feedback with our team, who will be delighted.
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Review of

Astbury Mere Care Home

from Neil H (Son of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service and support since we originally looked around the home has been fantastic. All members of staff have been exceptionally friendly and courteous. The level of attention has been exactly as described, and the overall experience has so far surpassed all expectations.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for taking the time to leave a kind review of Astbury Mere. Your feedback means a lot to our team.
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Review of

Astbury Mere Care Home

from Andrew H (Son of Resident) published on 20 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
As many families know, placing a loved one in a dementia care home is an emotionally traumatic experience. Our father's initial placement home failed but through good fortune, family and friends, we found Astbury Mere Care Home. The administrative care team was very helpful and responsive to our plight
and concerns, and the care team welcomed him with such warmth and professionalism we immediately felt we were part of a family of carers and residents! The dementia floor is spacious and decorated in a welcoming, calming yet colorful design. The residents can move around freely while supervised and have several large communal areas, including a craft room, to congregate in. There is a large "green space" around most of the building in which residents can walk with staff or family supervision. Regular excursions are planned and visitors are welcomed at any time.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for your shining review of our home and team. I am glad to hear we have been a supportive presence for both you and your father.
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Review of

Prestbury House Care Home

from N R (Daughter of Resident) published on 27 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are friendly, and helpful. They treat Mum well and encourage her to participate in activities, and are aware of her daily needs, and make sure any changes in her health are addressed. They assist us in keeping in touch as we live out of country, and inform us of of any changes.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking the time to leave a kind review of Prestbury House. It is wonderful to hear your mother is settling in well with us.
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Review of

Prestbury House Care Home

from Helen W (Daughter of Resident) published on 27 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is a new resident but from the outset she has been welcomed and cared for by all the staff who are patient and caring. They are thoughtful and treat Mum with dignity at all times. Mum has been encouraged to get involved and she's happy and making friends. There is a marked improvement in Mum's physical
and mental health. The food and facilities are excellent. All the staff are helpful and kind. We've had an excellent experience and would highly recommend Prestbury House.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking the time to leave a kind review of Prestbury House. We are very pleased to hear that your mum has settled in well with us. We will pass your kind words on to our team, as they mean a lot to everyone here at Prestbury House.
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Review of

Prestbury House Care Home

from A H (Daughter of Resident) published on 27 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone here not only gives excellent care to residents, but make family and friends feel at home. Each person is treated as an invidual and staff treat them very well. No task or request seems to much trouble. It doesnt feel like a care home, not institutional, more like a comfy hotel. Everyone is
so patient and if there isn't something on the menu that Mum facnies, the kitchen staff always accomodate. I highly recommend.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for your fantastic feedback. Our goal is to provide a homely environment where our residents and their loved ones feel comfortable and supported, so it is great to hear you feel this way when visiting Prestbury House.
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Review of

Prestbury House Care Home

from Shaun B (Husband of Resident) published on 8 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home provided an excellent place for Jane to recover from her hip operation. The outstanding factor in our visit was the staff. They were friendly and very supportive. Staff were flexible and understanding, which created a good atmosphere. We did not make use of many of the facilities and activities
but they all looked very good. Thank you very much.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking a moment to leave us a review. I am glad to hear we were able to assist in your wife's recovery. Please do both visit us soon for coffee and a catch up!
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Review of

Prestbury House Care Home

from Louise H (Daughter of Resident) published on 2 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are professional but very caring with my mother
They encourage mum to try the activities but are respectful of her wishes
Staff make time to chat with my mum & have taken interest in her family photos
Little things like toping up the water in her flowers are appreciated
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking the time to leave a kind review of Prestbury House. It is an honour to care for your mother and we will pass your kind words onto our staff.
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Review of

Prestbury House Care Home

from D F (Husband of Resident) published on 2 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was in the home for over 18 months and had excellent care with every detail as good as it gets.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking the time to leave a kind review of Prestbury House. We are truly grateful for your kind words.
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Review of

Prestbury House Care Home

from J B (Resident) assisted by family/friend published on 2 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was apprehensive when I transferred here from hosputal but soon felt very welcome and safe. The staff have all been very kind, friendly and supportive. Nothing has been too much trouble. Thank you for all your assistance.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for taking the time to leave a kind review of Prestbury House. It is an honour to care for you and we are delighted to hear that you feel welcome in our home.
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Review of

Prestbury House Care Home

from S D (Daughter of Resident) published on 25 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been so pleased with the care my mum has received. Nothing is too much trouble. We are always kept updated on her health and emotional needs. All the staff are friendly and approachable. Highly recommend Prestbury House.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for your kind review of Prestbury House. We are grateful to hear that you and your mother are pleased with the care that she is receiving with us.
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Review of

Astbury Mere Care Home

from C K (Wife of Resident) published on 9 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are wonderful, from domestics to management, and any issues are dealt with immediately. I can leave my husband knowing he is in safe hands and is being treated with kindness and respect. Any issues out of hours, I am contacted as soon as possible.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for your kind words. We are so pleased to hear that you are happy and assured about your husband's care with us.
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Review of

Prestbury House Care Home

from C M (Daughter of Resident) published on 3 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at Prestbury House have been so wonderful to engage with and always cared for mum with such professionalism and dignity. We could not ask for more and will always be grateful for the love and compassion shown to both our mum and us as a family.
Thank you doesn't quite seem enough for the wonderful
team here.
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThis is incredibly heart-warming to hear, thank you. It is a pleasure to have your mum with us.
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Review of

Prestbury House Care Home

from J G (Relative of Resident) published on 3 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely faultless in all areas. Excellent!
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for such positive feedback - this is great to hear.
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Review of

Astbury Mere Care Home

from Brian W (Respite Resident) published on 25 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
This is my 3rd respite stay at Astbury Mere Care Home.I have again been impressed with the care and dedication given by all branches of staff, nothing is to much trouble. Astbury offer a good menue each day and the food is presented well. The accomodation, each room is self contained and of good size.
My only comment would be that a higher seating chair should be available, this also applies to the lounge area as well.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeThank you for taking the time to leave such a kind review, Brian. You are always welcome at Astbury Mere, it is our pleasure having you stay with us. We will make sure to take your feedback about seating into consideration with the respective teams.
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Review of

Prestbury House Care Home

from M N (Friend of Resident) published on 7 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been at Prestbury House now for over 12 months and I am over the moon with the care and attention she is receiving. She is engaged in activities and loves the food! The staff go above and beyond, and we couldn't be happier
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeIt is great to hear you are happy with your friend's care and that she is enjoying life at Prestbury House.
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Review of

Prestbury House Care Home

from M K (Friend of Resident) published on 7 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited yesterday my friend on the ground floor we had a coffee and biscuit in the bistro always welcomed
Whilst visiting there were a mother and daughter enjoying a coffee who explained mum was a respite stay last year and still comes to visit the staff and have a coffee as it is such a positive
home who helped her at a bad time last year
That just confirmed my friend off 50 years is in the est care home in macclesfield looked after with dignity a
Love and care
That means the world
Reply from Nishi Gottlieb, Home Manager at Prestbury House Care HomeThank you for providing us with such a kind review.
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Review of

Prestbury House Care Home

from Darren S (Nephew of Resident) published on 3 July 2025
Submitted via Website • Report
Overall Experience 3.0 out of 5
Although this care home is very modern and always kept clean & tidy I feel there are several areas that need attention these include:
There isn;t always senior staff on duty on floor 1 particularly at the weekend, which is a security concern. I feel the desk there should always be manned.
Activities
seem largely constrained to Mon-Fri with not much going on at the weekends for patients.
I think the rooms are drab and could be improved even something as simple as the hanging of one large print.
Quite often food is left to go stale in the rooms which hints of staff shortages.
On the plus side I was pleased to see some gardening work had been undertaken to spruce up the main entrance. Also the carers there do seem very nice and are always helpful when asked,
Reply from Joanne Elliott, Regional Director at Prestbury House Care HomeI am sorry to hear you feel there are various areas we could improve. We will be sure to take these into consideration, and if you would like to discuss your concerns further please do not hesitate to reach out to our home manager.
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Review of

Astbury Mere Care Home

from J Y (Husband of Resident) published on 25 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with care homes, my negative views were mixed with the amount of care given to my family at the time, but since my wife came to Astbury Mere, my attitude to care homes has changed drastically. It's put faith into my view into care, which Astbury is all about.
Reply from Emma Hackett, Home Manager at Astbury Mere Care HomeIt fills me with pride to hear we have been able to provide you with a positive care home experience and that your opinion of care has now changed.
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Awards / Recognitions (14)

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