
I cannot think of a better place for a loved one to be.S S(Friend of Resident/Service User)

Prestbury House provides a high-quality level of care in a relaxed and friendly environment.Chris N(Son of Resident/Service User)

The carers do a fabulous job of caring for mum with a dedicated and caring approachA C(Daughter of Resident/Service User)

I cannot think of a better place for a loved one to be.S S(Friend of Resident/Service User)

Prestbury House provides a high-quality level of care in a relaxed and friendly environment.Chris N(Son of Resident/Service User)

The carers do a fabulous job of caring for mum with a dedicated and caring approachA C(Daughter of Resident/Service User)

Located minutes from Macclesfield town centre, Prestbury House Care Home provides 24 hour residential, nursing, dementia and respite care for individuals living in Cheshire. Purpose-built to provide exceptional 24 hour care, Prestbury House is an elegant and spacious home designed with its residents in mind. Open since 2011, Prestbury House residents benefit from living in a calm and homely environment with numerous fantastic communal features, including living and dining rooms,...
Care Provided by Prestbury House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Prestbury House Care Home for full pricing details and T&Cs.
Contact Prestbury House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Nishi Gottlieb(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 51+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- Visitors welcome at any time.
Parking
- Ample parking available on site.
Prestbury House Care Home Reviews (220)
Prestbury House Care Home has a Review Score of 9.7 (9.725) out of 10, based on 42 reviews in the last 2 years.
Over all time Prestbury House Care Home has 220 reviews.
My father was treated with dignity and respect during his 9 months at Prestbury House. Every resident was an individual and the staff were kind and caring. The end of life care was exceptional,
Thank you for taking the time to leave a kind review. It was an honour to care for your father, please know you are always welcome to visit us here at Prestbury House.
Prestbury House is a gem in the heart of Macclesfield. Central location, good parking. Spotlessly clean throughout with bright, comfy rooms. However, Prestbury House's greatest asset is its staff. Every member I met was friendly, caring, always had time to stop and chat, as well as demonstrating professionalism & experience. My husband couldn't have recieved better care. A super establishment. Thank you.
Thank you for your positive feedback. It is always great to hear positive feedback about our home; however, it is particularly special to hear such kind words about our team.
My husband was a resident in Prestbury House for a period of 6 months. During his stay he received excellent care from staff. Every member of staff treated him with dignity and compassion and his needs were met promptly and without fuss. My daughter and I, as well as my husband, were made feel very welcome and part of the care home family and we could not have hoped for a better home for my husband.
Thank you for your kind words. It truly warms my heart to hear you were happy with our team and the care your husband received.
Prestbury House is an outstanding care home. The staff are excellent, from the moment my mum arrived we were all made to feel very welcome. Mum was not able to spend time out of her apartment in the garden before, but now she enjoys being in the lovely garden and participating in activities. Knowing Mum is safe and happy gives us all peace of mind. Thank you to the wonderful team for making her smile again. xx
It is fantastic to receive such positive feedback and to hear that your mum is enjoying her time in the garden again.
I visited my cousin today expecting to see him in bed as he usually was at home but what a surprise I had to find him amongst people he hadn't met before but speaking to them as if they were old friends. He was a bit of a mischievous child in the nicest sense of the word and all that personality was back.He even performed one of his magic tricks again for me and my husband you and your staff have performed a miracle, oh he may have his off days but so do we all.My whole experience today was fantastic I live in North Wales and feel much happier seeing him so well and happy after seeing him in your care all the staff I saw were so good with him and us Thank you all for giving him his life back
Thank you for taking the time to leave such a wonderful review of Prestbury House. We are thrilled to hear that your cousin's vibrant personality is shining through with us. We're so glad you feel reassured and happy seeing him thrive in our care.
The care home accepted my friend with warmth and compassion. My friend had many needs and so many staff helped her in her final months.
Thank you for taking the time to leave a kind review. It was an honour to care for your friend, please know you are always welcome to visit us here at Prestbury House.
Our family and friends have all been very reassured by the wonderful care and facilities you have provided to my wife at Prestbury House. The professionalism and friendliness afforded by the staff have made this very difficult time for us much more bearable. Excellent facilities.
Thank you for taking a moment to leave us a review. I am glad to hear we were able to support you during such a difficult period. It is a pleasure to care for your lovely wife.
A very enjoyable and relaxed respite stay. A great experience. Staff were very helpful, kind and caring, and always ready to listen.
Thank you for your fantastic feedback. It is great to hear you enjoyed your time with us. Do visit again soon for coffee and a catch up!
Prestbury House is amazing. Staff are attentive, excellent with the residents. Always there if we need to ask anything. Excellent food, Mum enjoys the food. Very clean. Activities are very good. All in all - excellent.
It is great to hear such positive feedback about our team and home - thank you!
We are very pleased with Prestbury House. The staff are caring, friendly and always willing to help and residents supported at all times. There are plenty of activities organised which keep everyone engaged. Everywhere is very clean and well-maintained. The meals served are excellent and varied. Overall we are very happy with the care and attention offered to our mother-in-law.
Thank you for your fantastic review. It is great to hear you are pleased with all aspects of our home.
Thoroughly recommend!!
Thank you for leaving us such positive feedback. It has been a pleasure and an honour to have your mum with us these past three years.
Since my husband became a resident at the beginning of March he has settled in well and all the staff are extremely kind and caring when dealing with my husband. Whilst the staff are constantly busy on the dementia floor they always have time to treat me husband with respect and patience. They also make time to answer any questions I have. I highly recommend Prestbury House.
Thank you for your kind words. It fills me with pride to hear you are happy with our team and the care your husband receives.
Staff are all very attentive and helpful. Nice outdoor area and reasonable size public lounge. A nice assortment of outings, although only a couple of residents can attend at once due to need for one-on-one staffing. More evening activities after 6 would be nice, and some more musical venues, as many residents seem engaged. Bistro area is very small and parking can be an issue, but not sure how this could be resolved. Mum would have benefited from more one-on-one care to keep her mobile but that window has closed. When special events provide food it should replace lunch or dinner so more appreciated.
Thank you for your feedback. I will be sure to take your comments on board.
Lovely gardens, lounge/conservatory more like a hotel where you'd go on holiday, not a care home. Staff are lovely, welcoming and very caring. The dining room is like a restaurant, no canteen-like feeling that you get in many homes in the area. The activities team are excellent, always trying to find something different to do. A few more staff would give residents more one-on-one time for a push-out in wheelchair.
Thank you for leaving us a review. It is great to hear your positive feedback about our home. I will be sure to take your comments about one-on-one time on board and see what we can do to improve in this area.
The pack of lighting, music and other sensory items created a calm and dignified atmosphere.
Thank you for taking a moment to share such kind words during this difficult time. It was truly an honour to care for your mum. Please know you are always welcome at Prestbury House.
Recovering from a hip operation, I could manage to do most things without the help from staff, but even so, there were always staff available and ready to help if need be. Having stayed for 2 weeks, I found the home was well run and have no complaints.
Thank you for taking a moment to leave us a review. It was an honour to assist in your recovery. Please do visit us soon for coffee and a catch up!
I cannot express how grateful her family are to see her so happy given how frustrated she sometimes gets with everyday life.
Staff are the key ingredient but facilities are excellent and the variety of activities keep her mind alert and mixing with other residents also helps her disposition.
Thank you for your feedback. It is a pleasure to have your mother with us and to be able to provide her with care and bring her happiness.
Mum is a new resident but from the outset she has been welcomed and cared for by all the staff who are patient and caring. They are thoughtful and treat Mum with dignity at all times. Mum has been encouraged to get involved and she's happy and making friends. There is a marked improvement in Mum's physical and mental health. The food and facilities are excellent. All the staff are helpful and kind. We've had an excellent experience and would highly recommend Prestbury House.
Thank you for taking the time to leave a kind review of Prestbury House. We are very pleased to hear that your mum has settled in well with us. We will pass your kind words on to our team, as they mean a lot to everyone here at Prestbury House.
The home provided an excellent place for Jane to recover from her hip operation. The outstanding factor in our visit was the staff. They were friendly and very supportive. Staff were flexible and understanding, which created a good atmosphere. We did not make use of many of the facilities and activities but they all looked very good. Thank you very much.
Thank you for taking a moment to leave us a review. I am glad to hear we were able to assist in your wife's recovery. Please do both visit us soon for coffee and a catch up!
They encourage mum to try the activities but are respectful of her wishes
Staff make time to chat with my mum & have taken interest in her family photos
Little things like toping up the water in her flowers are appreciated
Thank you for taking the time to leave a kind review of Prestbury House. It is an honour to care for your mother and we will pass your kind words onto our staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (1)
- 27 Jul 2026
This month, we are celebrating Tracy, our Activities & Wellbeing Coordinator, who was named Employee of the Month for June! Tracy joined Prestbury House in January and has made a...
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 26 Jun 2026
This month, we are celebrating Volunteers Week and would like to highlight another one of our amazing volunteers—Sarah! Sarah is a dedicated volunteer gardener who devotes her time to making...
- 14 Aug 2026Organiser: Prestbury House Care Home
Awards / Recognitions (14)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 30 Jan 2026Recipient: Porthaven Care Homes
- 01 Jan 2026Recipient: Porthaven Care Homes
Accreditations
There are no accreditations posted yet for Prestbury House Care Home.
Meet the Team (3)

Hello, my name is Nishi, and I am the Home Manager here at Prestbury House.
I have over 30 years of experience working in hospitals across the world and worked as a Registered General Nurse and midwife in India from 1990 to 1994. I have worked in care home management for over 15 years.
Working in various roles across different organisations, primarily within a care home, has given me a deep appreciation for creating a nurturing and joyful environment for our residents. I am most inspired by the opportunity to make a meaningful difference, where each person feels valued, respected and celebrated for who they are and the journey they’ve lived. My goal is to bring warmth and happiness, to make our residents feel safe, well-cared for and uplifted. Being in a care home should feel like the beginning of a fulfilling chapter, where every resident’s wishes are honoured and their days are filled with joy, dignity and purpose.

Hello, my name is Jake, and I am the Client Services Manager here at Prestbury House.
I have worked in client services for over ten years in Canada, Australia and the UK, and I am now focused on supporting the local community in Macclesfield and Prestbury.
My role is centred around making the process of looking for care as stress-free as possible. I support family members who are seeking care for a loved one and also lead community support and outreach, ensuring members of our community have the support they need.

Hello, my name is Sam Brooks, and I am the Head Chef here at Prestbury House.
I have a Level 3 City and Guilds Hospitality and Catering qualification.
Frequently Asked Questions about Prestbury House Care Home
What types of Care is Prestbury House Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Prestbury House Care Home have?
There are 75 Single Rooms.
What are the Facilities & Services at Prestbury House Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Prestbury House Care Home to the centre of Macclesfield?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Prestbury House Care Home to verify any information. View our terms and conditions. Prestbury House Care Home has an Enhanced Service -more info.