Submit a Review for Prestbury House Care Home
West Park Drive, Macclesfield, SK10 3GR
View Full Details of Prestbury House Care HomeLatest Reviews for Prestbury House Care Home
27 October 2025
Staff are friendly, and helpful. They treat Mum well and encourage her to participate in activities, and are aware of her daily needs, and make sure any changes in her health are addressed. They assist us in keeping in touch as we live out of country, and inform us of of any changes.
27 October 2025
Mum is a new resident but from the outset she has been welcomed and cared for by all the staff who are patient and caring. They are thoughtful and treat Mum with dignity at all times. Mum has been encouraged to get involved and she's happy and making friends. There is a marked improvement in Mum's physical and mental health. The food and facilities are excellent. All the staff are helpful and kind. We've had an excellent experience and would highly recommend Prestbury House.
27 October 2025
Everyone here not only gives excellent care to residents, but make family and friends feel at home. Each person is treated as an invidual and staff treat them very well. No task or request seems to much trouble. It doesnt feel like a care home, not institutional, more like a comfy hotel. Everyone is so patient and if there isn't something on the menu that Mum facnies, the kitchen staff always accomodate. I highly recommend.
08 October 2025
The home provided an excellent place for Jane to recover from her hip operation. The outstanding factor in our visit was the staff. They were friendly and very supportive. Staff were flexible and understanding, which created a good atmosphere. We did not make use of many of the facilities and activities but they all looked very good. Thank you very much.
02 October 2025
Staff are professional but very caring with my mother They encourage mum to try the activities but are respectful of her wishes Staff make time to chat with my mum & have taken interest in her family photos Little things like toping up the water in her flowers are appreciated
02 October 2025
My wife was in the home for over 18 months and had excellent care with every detail as good as it gets.
02 October 2025
I was apprehensive when I transferred here from hosputal but soon felt very welcome and safe. The staff have all been very kind, friendly and supportive. Nothing has been too much trouble. Thank you for all your assistance.
25 September 2025
We have been so pleased with the care my mum has received. Nothing is too much trouble. We are always kept updated on her health and emotional needs. All the staff are friendly and approachable. Highly recommend Prestbury House.
03 September 2025
The team at Prestbury House have been so wonderful to engage with and always cared for mum with such professionalism and dignity. We could not ask for more and will always be grateful for the love and compassion shown to both our mum and us as a family. Thank you doesn't quite seem enough for the wonderful team here.
03 September 2025
Absolutely faultless in all areas. Excellent!
07 July 2025
My friend has been at Prestbury House now for over 12 months and I am over the moon with the care and attention she is receiving. She is engaged in activities and loves the food! The staff go above and beyond, and we couldn't be happier
07 July 2025
I visited yesterday my friend on the ground floor we had a coffee and biscuit in the bistro always welcomed Whilst visiting there were a mother and daughter enjoying a coffee who explained mum was a respite stay last year and still comes to visit the staff and have a coffee as it is such a positive home who helped her at a bad time last year That just confirmed my friend off 50 years is in the est care home in macclesfield looked after with dignity a Love and care That means the world
03 July 2025
Although this care home is very modern and always kept clean & tidy I feel there are several areas that need attention these include: There isn;t always senior staff on duty on floor 1 particularly at the weekend, which is a security concern. I feel the desk there should always be manned. Activities seem largely constrained to Mon-Fri with not much going on at the weekends for patients. I think the rooms are drab and could be improved even something as simple as the hanging of one large print. Quite often food is left to go stale in the rooms which hints of staff shortages. On the plus side I was pleased to see some gardening work had been undertaken to spruce up the main entrance. Also the carers there do seem very nice and are always helpful when asked,
23 May 2025
Prestbury House care home has provided excellent standards of accommodation, facilities and very caring and competent staff throughout my stay there. I am pleased to recommend them highly accordingly. However I have some concern that adequate car parking may be available at busy time, but this may not be a problem.
23 May 2025
Good service.
14 March 2025
In the 8 years my mum was a resident in general we've been happy with the overall service. The outstanding aspect has been the individual care workers who have been amazing. They've offered support, that suggests it's more than a job. The management has been a continued revolving door, with many of the managers being invisible, and purely interested in the bottom line.
12 March 2025
My mother has been a resident in Prestbury House for nearly two years. I have nothing but praise for everybody that works there. The kindness, support and care shown to my mum and myself has always been superb. Nothing is too much trouble, and all staff are always prepared to go the extra mile! So very grateful!
27 February 2025
My auntie has been at Prestbury House since 2023 and has been looked after superbly. Each time I visit the staff make sure to keep me updated. They care for her with respect and dignity. And the home is beautifully looked after and the staff are very nice.
26 February 2025
Wish to thank all the lovely staff at Prestbury House Care Home, for helping my mother with the transition of moving into residential care, and taking extra time to understand her likes and dislikes - very professional organisation. Every team member is pleasant and helpful and nothing is too much trouble. We are so lucky to know she is safe and receiving such good care and enjoying lots of different food choices which she wouldn't usually eat. She says the food is delicious.
27 January 2025
My Mother-in-Law had respite care at Prestbury House and she had a fantastic experience. Especially the food! It gave her the perfect environment. The staff were all brilliant and helped her throughout.
Latest Reviews for Prestbury House Care Home
27 October 2025
Staff are friendly, and helpful. They treat Mum well and encourage her to participate in activities, and are aware of her daily needs, and make sure any changes in her health are addressed. They assist us in keeping in touch as we live out of country, and inform us of of any changes.
27 October 2025
Mum is a new resident but from the outset she has been welcomed and cared for by all the staff who are patient and caring. They are thoughtful and treat Mum with dignity at all times. Mum has been encouraged to get involved and she's happy and making friends. There is a marked improvement in Mum's physical and mental health. The food and facilities are excellent. All the staff are helpful and kind. We've had an excellent experience and would highly recommend Prestbury House.
27 October 2025
Everyone here not only gives excellent care to residents, but make family and friends feel at home. Each person is treated as an invidual and staff treat them very well. No task or request seems to much trouble. It doesnt feel like a care home, not institutional, more like a comfy hotel. Everyone is so patient and if there isn't something on the menu that Mum facnies, the kitchen staff always accomodate. I highly recommend.
08 October 2025
The home provided an excellent place for Jane to recover from her hip operation. The outstanding factor in our visit was the staff. They were friendly and very supportive. Staff were flexible and understanding, which created a good atmosphere. We did not make use of many of the facilities and activities but they all looked very good. Thank you very much.
02 October 2025
Staff are professional but very caring with my mother They encourage mum to try the activities but are respectful of her wishes Staff make time to chat with my mum & have taken interest in her family photos Little things like toping up the water in her flowers are appreciated
02 October 2025
My wife was in the home for over 18 months and had excellent care with every detail as good as it gets.
02 October 2025
I was apprehensive when I transferred here from hosputal but soon felt very welcome and safe. The staff have all been very kind, friendly and supportive. Nothing has been too much trouble. Thank you for all your assistance.
25 September 2025
We have been so pleased with the care my mum has received. Nothing is too much trouble. We are always kept updated on her health and emotional needs. All the staff are friendly and approachable. Highly recommend Prestbury House.
03 September 2025
The team at Prestbury House have been so wonderful to engage with and always cared for mum with such professionalism and dignity. We could not ask for more and will always be grateful for the love and compassion shown to both our mum and us as a family. Thank you doesn't quite seem enough for the wonderful team here.
03 September 2025
Absolutely faultless in all areas. Excellent!
07 July 2025
My friend has been at Prestbury House now for over 12 months and I am over the moon with the care and attention she is receiving. She is engaged in activities and loves the food! The staff go above and beyond, and we couldn't be happier
07 July 2025
I visited yesterday my friend on the ground floor we had a coffee and biscuit in the bistro always welcomed Whilst visiting there were a mother and daughter enjoying a coffee who explained mum was a respite stay last year and still comes to visit the staff and have a coffee as it is such a positive home who helped her at a bad time last year That just confirmed my friend off 50 years is in the est care home in macclesfield looked after with dignity a Love and care That means the world
03 July 2025
Although this care home is very modern and always kept clean & tidy I feel there are several areas that need attention these include: There isn;t always senior staff on duty on floor 1 particularly at the weekend, which is a security concern. I feel the desk there should always be manned. Activities seem largely constrained to Mon-Fri with not much going on at the weekends for patients. I think the rooms are drab and could be improved even something as simple as the hanging of one large print. Quite often food is left to go stale in the rooms which hints of staff shortages. On the plus side I was pleased to see some gardening work had been undertaken to spruce up the main entrance. Also the carers there do seem very nice and are always helpful when asked,
23 May 2025
Prestbury House care home has provided excellent standards of accommodation, facilities and very caring and competent staff throughout my stay there. I am pleased to recommend them highly accordingly. However I have some concern that adequate car parking may be available at busy time, but this may not be a problem.
23 May 2025
Good service.
14 March 2025
In the 8 years my mum was a resident in general we've been happy with the overall service. The outstanding aspect has been the individual care workers who have been amazing. They've offered support, that suggests it's more than a job. The management has been a continued revolving door, with many of the managers being invisible, and purely interested in the bottom line.
12 March 2025
My mother has been a resident in Prestbury House for nearly two years. I have nothing but praise for everybody that works there. The kindness, support and care shown to my mum and myself has always been superb. Nothing is too much trouble, and all staff are always prepared to go the extra mile! So very grateful!
27 February 2025
My auntie has been at Prestbury House since 2023 and has been looked after superbly. Each time I visit the staff make sure to keep me updated. They care for her with respect and dignity. And the home is beautifully looked after and the staff are very nice.
26 February 2025
Wish to thank all the lovely staff at Prestbury House Care Home, for helping my mother with the transition of moving into residential care, and taking extra time to understand her likes and dislikes - very professional organisation. Every team member is pleasant and helpful and nothing is too much trouble. We are so lucky to know she is safe and receiving such good care and enjoying lots of different food choices which she wouldn't usually eat. She says the food is delicious.
27 January 2025
My Mother-in-Law had respite care at Prestbury House and she had a fantastic experience. Especially the food! It gave her the perfect environment. The staff were all brilliant and helped her throughout.