Search...

Prestbury House Care Home

West Park Drive, Macclesfield, Cheshire SK10 3GR
Prestbury House Care Home Logo
Jobs
Prestbury House Care Home logo
I cannot think of a better place for a loved one to be.S S(Friend of Resident/Service User)
Prestbury House Care Home, Macclesfield
Prestbury House provides a high-quality level of care in a relaxed and friendly environment.Chris N(Son of Resident/Service User)
Prestbury House Care Home, Macclesfield
The carers do a fabulous job of caring for mum with a dedicated and caring approachA C(Daughter of Resident/Service User)
Prestbury House Care Home, Macclesfield

Located minutes from Macclesfield town centre, Prestbury House Care Home provides 24 hour residential, nursing, dementia and respite care for individuals living in Cheshire. Purpose-built to provide exceptional 24 hour care, Prestbury House is an elegant and spacious home designed with its residents in mind. Open since 2011, Prestbury House residents benefit from living in a calm and homely environment with numerous fantastic communal features, including living and dining rooms,...  

Care Provided by Prestbury House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650N/A
Nursing CareFrom £1,905N/A

The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.

Their Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.

This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.

For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.

Please call them to discuss availability and arrange a visit.

Contact Prestbury House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Nishi Gottlieb(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 51+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Visiting

  • Visitors welcome at any time.

Parking

  • Ample parking available on site.

Prestbury House Care Home Reviews (220)

Submit a Review
9.7

Prestbury House Care Home has a Review Score of 9.7 (9.725) out of 10, based on 42 reviews in the last 2 years. Over all time Prestbury House Care Home has 220 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Prestbury House Care Home
Loading...
Showing 220 reviews matching selected criteria
Review from C G (Resident / Service User) published on 20 June 2022 Submitted via Postal Card
Overall Experience

The services here are brilliant, staff are brilliant

Reply from Carolyn Fisher, Home Manager at Prestbury House Care Home

Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R H (Husband of Resident) published on 19 June 2022 Submitted via Postal Card
Overall Experience

I feel that my wife is well cared for in Prestbury House and I would have no hesitation in living there myself should it become necessary. My wife does not take part in activities. She prefers to say in her room and read, do crosswords or watch TV.

Reply from Carolyn Fisher, Home Manager at Prestbury House Care Home

Thank you for such lovely comments. I'll ensure the whole team receive your feedback as it will be very much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from G B (Daughter of Resident) published on 16 June 2022 Submitted via Website
Overall Experience
Both of my parents arrived at Prestbury House at the end of January 2022. This was a difficult time due to covid restrictions. Once we could visit, we have been impressed with the staff on Gawsworth floor. There are no bank or agency staff - this team is made up of regular staff who are very caring and compassionate. Even when my dad was struggling to settle, the team worked hard to help him adjust. Sadly, he was only there for a few weeks but staff and two staff members, in particular, were so lovely during end of life.

Mum has had to adapt to life without her husband of 60 years but she is settled and definitely well cared for. Staff keep us informed of any issues and I recommend Prestbury House. I am an Adult Safeguarding Board member and have led numerous Safeguarding Adult Reviews so I know exactly what good looks like when it comes to caring for vulnerable and elderly adults. Processes in the home are embedded and the home self refers to Adults Social Care when necessary.

Reply from Carolyn Fisher, Home Manager at Prestbury House Care Home

Thank you for your wonderful review and such lovely comments, especially under such difficult circumstances. It was our pleasure to have been entrusted with the care of your dad during the latter stage of his life, he is missed by all of the team here at Prestbury.

We're delighted your mum has...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Simon D (Son of Resident) published on 11 June 2022 Submitted via Website
Overall Experience

Mum has come to Prestbury House Care Home from another home due to her complex needs, and they have been kind and supportive to her and the family in general. We recently celebrated mum's birthday in the home's family room and a good time was had by all.

Reply from Carolyn Fisher, Home Manager at Prestbury House Care Home

Thank you so much for your wonderful feedback regarding the kind and supportive staff at Prestbury House. I'll be sure to pass on your lovely feedback to the team; they will be thrilled.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sally H (Daughter of Resident) published on 6 June 2022 Submitted via Postal Card
Overall Experience

From the initial contact, we were pleased with the information provided, and when viewed, the care home set out expectations. It was a straightforward transition from another care home, and all staff engaged with my dad from the start and implemented our wishes.

Reply from Carolyn Fisher, Home Manager at Prestbury House Care Home

What wonderful praise - thank you so much! I will be sure to share your feedback with my team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L R (Daughter-in-law of Resident) published on 30 March 2022 Submitted via Postal Card
Overall Experience

My father-in-law is exceptionally happy, settled and well-cared for in Prestbury House. The ward is always calm and quiet when we visit. Staff are always accommodating and helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P B (Husband of Resident) published on 17 February 2022 Submitted via Postal Card
Overall Experience

Everyone is kind and caring. The home is clean and comfortable. Nothing is too much trouble.

Reply from Amber Williams, Client Services Manager at Prestbury House Care Home

Thank you for such lovely comments and high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.

Warmest regards

Amber Williams

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J P (Daughter of Resident) published on 24 January 2022 Submitted via Postal Card
Overall Experience

My mother lived at Prestbury House for 5 years 8 months before sadly passing away. I have always been impressed by how settled and happy she was. Although the home went through an unsettled period several years ago, I have to say that the present manager has made a positive change. The staff are all warm and welcoming, hard-working, friendly and caring. I would not hesitate to recommend Prestbury House Care Home.

Reply from Lynne Hudson, Home Manager at Prestbury House Care Home

What lovely comments! I'm thrilled that Prestbury House met your expectations and it was our pleasure to care for your mother. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G C (Resident / Service User) published on 12 January 2022 Submitted via Postal Card
Overall Experience

Very good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Martin L (Resident / Service User) published on 12 January 2022 Submitted via Postal Card
Overall Experience

As a resident who resides at Prestbury House Care Home, I feel confident and reassured that I'm being looked after with respect, kindness, and given the best possible care. The home does respect my human rights. Unfortunately, there have been times in particular when covid came into our home, we did not at first get the appropriate protection items to keep us safe, this was by no way the home's problem this was a distribution problem.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ailsa O (Respite Resident) published on 20 October 2021 Submitted via Website
Overall Experience

Prestbury House is marvelous! I would recommend it to anyone requiring a care home facility. The staff are first-class in their abilities and their kindness. The rooms are excellent, it’s a nice hotel with nursing care.

Reply from Lynne Hudson, Home Manager at Prestbury House Care Home

Thank you for such a wonderful review and such lovely comments. I will pass these on to the team who will really appreciate your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from M C (Daughter of Resident) published on 20 October 2021 Submitted via Postal Card
Overall Experience

The welcome extended to my mum on arrival was wonderful, with friendly faces and flowers. The room allocated was lovely, clean and comfortable. We wouldn't hesitate to recommend Prestbury House Care Home.

Reply from Lynne Hudson, Home Manager at Prestbury House Care Home

Thank you so much for your kind words about our home. It has been an absolute pleasure to get to know your mother and to assist her to settle into life at Prestbury House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen F (Grandson of Resident) published on 14 September 2021 Submitted via Website
Overall Experience

Such a warm, friendly home. Grandad is extremely happy there, and the staff, in his words, are “my second family”. We are really happy with the care he receives, and nothing is too much for them. We can’t thank them enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T L (Granddaughter of Resident) published on 14 September 2021 Submitted via Website
Overall Experience

Lovely home, staff are very welcoming and inclusive, and Grandma has certainly improved in mood and outlook since the move, so much so she asked to come back as a permanent resident following her respite stay. Thank you!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sheila T (Resident / Service User) published on 28 June 2021 Submitted via Postal Card
Overall Experience

I think the home is fantastic. I've been in three homes and this is by far the best. I've been here for 8 years.

Reply from Lynne Hudson, Home Manager at Prestbury House Care Home

Thank you for taking the time to complete a review of our home and for your kind words. It is fantastic to hear that you enjoy being part of the Prestbury House family and we certainly love having you here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John M (Husband of Resident) published on 17 May 2021 Submitted via Postal Card
Overall Experience

I am particularly pleased with all of the care my wife is receiving with a particular mention for her main carer.

Reply from Lynne Hudson, Home Manager at Prestbury House Care Home

Thank you for your review and such lovely comments. I will pass these on to the team who will really appreciate your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian C (Son of Resident) published on 17 May 2021 Submitted via Postal Card
Overall Experience

During my mum's stay in Prestbury House, every member of staff involved in her care showed such enthusiasm, professionalism and compassion. They were genuinely interested in Mum's likes, dislikes and family history, encouraging her to settle in and feel at home. Nothing we asked was too much trouble and during difficult Covid restrictions, they enabled numerous FaceTime calls to maintain contact between Mum and family. We cannot thank the staff enough.

Reply from Lynne Hudson, Home Manager at Prestbury House Care Home

Thank you for taking the time to complete a review and for your wonderful comments - I will certainly pass this on to my amazing team. It's always nice to hear that their hard work is making a difference to our residents, and we are delighted that you have chosen to make our home your home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Norman E (Son of Resident) published on 14 May 2021 Submitted via Postal Card
Overall Experience

We feel happy and confident in the care mum is getting. We are informed of anything relevant at all times, this gives peace of mind.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gail S (Daughter of Resident) published on 30 April 2021 Submitted via Postal Card
Overall Experience

Coming into Prestbury House to visit my mum is like turning up at home! The staff are all very welcoming but it is the activities team under the leisure and wellness coordinator who make the experience wonderful, supportive and fun! They know my mum so well and take the time to tell me how she has been doing, what her needs are and what I can do to help my mum as much as I can. You are all wonderful and much underrated in all the praise and value that should come your way.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah B (Daughter of Resident) published on 30 April 2021 Submitted via Postal Card
Overall Experience

My mum entered Prestbury House after reaching the crisis point. I was impressed by the speed, efficiency and care taken when admitting her during the pandemic. I have been lucky enough to visit her in a room and in the conservatory. This has been managed sympathetically and safely. I understand the time pressure and all the safety concerns but will be very relieved when we can visit more than once a week and for longer than half an hour. Mum wants a game of scrabble and it takes longer than that.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (16) & Events (1)

News
  • 27 Jul 2026

    This month, we are celebrating Tracy, our Activities & Wellbeing Coordinator, who was named Employee of the Month for June! Tracy joined Prestbury House in January and has made a...

  • 14 Jul 2026

    We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...

  • 26 Jun 2026

    This month, we are celebrating Volunteers Week and would like to highlight another one of our amazing volunteers—Sarah! Sarah is a dedicated volunteer gardener who devotes her time to making...

Upcoming Events

Awards / Recognitions (14)

Accreditations

There are no accreditations posted yet for Prestbury House Care Home.

Meet the Team (3)

Nishi Gottlieb
Nishi GottliebJob Title:Home ManagerJoined: 2023

Hello, my name is Nishi, and I am the Home Manager here at Prestbury House.

I have over 30 years of experience working in hospitals across the world and worked as a Registered General Nurse and midwife in India from 1990 to 1994. I have worked in care home management for over 15 years.

Working in various roles across different organisations, primarily within a care home, has given me a deep appreciation for creating a nurturing and joyful environment for our residents. I am most inspired by the opportunity to make a meaningful difference, where each person feels valued, respected and celebrated for who they are and the journey they’ve lived. My goal is to bring warmth and happiness, to make our residents feel safe, well-cared for and uplifted. Being in a care home should feel like the beginning of a fulfilling chapter, where every resident’s wishes are honoured and their days are filled with joy, dignity and purpose.

Jake Turner
Jake TurnerJob Title:Client Services ManagerJoined: 2024

Hello, my name is Jake, and I am the Client Services Manager here at Prestbury House.

I have worked in client services for over ten years in Canada, Australia and the UK, and I am now focused on supporting the local community in Macclesfield and Prestbury.

My role is centred around making the process of looking for care as stress-free as possible. I support family members who are seeking care for a loved one and also lead community support and outreach, ensuring members of our community have the support they need.

Sam Brooks
Sam BrooksJob Title:Head ChefJoined: 2020

Hello, my name is Sam Brooks, and I am the Head Chef here at Prestbury House.

I have a Level 3 City and Guilds Hospitality and Catering qualification.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Prestbury House Care Home to verify any information. View our terms and conditions. Prestbury House Care Home has an Enhanced Service -more info.