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Prestbury House Care Home

West Park Drive, Macclesfield, Cheshire SK10 3GR
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I cannot think of a better place for a loved one to be.S S(Friend of Resident/Service User)
Prestbury House Care Home, Macclesfield
Prestbury House provides a high-quality level of care in a relaxed and friendly environment.Chris N(Son of Resident/Service User)
Prestbury House Care Home, Macclesfield
The carers do a fabulous job of caring for mum with a dedicated and caring approachA C(Daughter of Resident/Service User)
Prestbury House Care Home, Macclesfield

Located minutes from Macclesfield town centre, Prestbury House Care Home provides 24 hour residential, nursing, dementia and respite care for individuals living in Cheshire. Purpose-built to provide exceptional 24 hour care, Prestbury House is an elegant and spacious home designed with its residents in mind. Open since 2011, Prestbury House residents benefit from living in a calm and homely environment with numerous fantastic communal features, including living and dining rooms,...  

Care Provided by Prestbury House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650N/A
Nursing CareFrom £1,905N/A

The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.

Their Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.

This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.

For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.

Please call them to discuss availability and arrange a visit.

Contact Prestbury House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Nishi Gottlieb(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 51+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Visiting

  • Visitors welcome at any time.

Parking

  • Ample parking available on site.

Prestbury House Care Home Reviews (220)

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9.7

Prestbury House Care Home has a Review Score of 9.7 (9.725) out of 10, based on 42 reviews in the last 2 years. Over all time Prestbury House Care Home has 220 reviews.

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Review from D F (Husband of Resident) published on 2 October 2025 Submitted via Postal Card
Overall Experience

My wife was in the home for over 18 months and had excellent care with every detail as good as it gets.

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

Thank you for taking the time to leave a kind review of Prestbury House. We are truly grateful for your kind words.

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Review from J B (Resident / Service User) published on 2 October 2025 Submitted via Postal Card
Overall Experience

I was apprehensive when I transferred here from hosputal but soon felt very welcome and safe. The staff have all been very kind, friendly and supportive. Nothing has been too much trouble. Thank you for all your assistance.

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

Thank you for taking the time to leave a kind review of Prestbury House. It is an honour to care for you and we are delighted to hear that you feel welcome in our home.

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Review from S D (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card
Overall Experience

We have been so pleased with the care my mum has received. Nothing is too much trouble. We are always kept updated on her health and emotional needs. All the staff are friendly and approachable. Highly recommend Prestbury House.

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

Thank you for your kind review of Prestbury House. We are grateful to hear that you and your mother are pleased with the care that she is receiving with us.

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Review from C M (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card
Overall Experience
The team at Prestbury House have been so wonderful to engage with and always cared for mum with such professionalism and dignity. We could not ask for more and will always be grateful for the love and compassion shown to both our mum and us as a family.

Thank you doesn't quite seem enough for the wonderful team here.

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

This is incredibly heart-warming to hear, thank you. It is a pleasure to have your mum with us.

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Review from J G (Relative of Resident) published on 3 September 2025 Submitted via Postal Card
Overall Experience

Absolutely faultless in all areas. Excellent!

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

Thank you for such positive feedback - this is great to hear.

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Review from M N (Friend of Resident) published on 7 July 2025 Submitted via Website
Overall Experience

My friend has been at Prestbury House now for over 12 months and I am over the moon with the care and attention she is receiving. She is engaged in activities and loves the food! The staff go above and beyond, and we couldn't be happier

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

It is great to hear you are happy with your friend's care and that she is enjoying life at Prestbury House.

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Review from Darren S (Nephew of Resident) published on 3 July 2025 Submitted via Website
Overall Experience
Although this care home is very modern and always kept clean & tidy I feel there are several areas that need attention these include:
There isn;t always senior staff on duty on floor 1 particularly at the weekend, which is a security concern. I feel the desk there should always be manned.
Activities seem largely constrained to Mon-Fri with not much going on at the weekends for patients.
I think the rooms are drab and could be improved even something as simple as the hanging of one large print.
Quite often food is left to go stale in the rooms which hints of staff shortages.

On the plus side I was pleased to see some gardening work had been undertaken to spruce up the main entrance. Also the carers there do seem very nice and are always helpful when asked,

Reply from Joanne Elliott, Regional Director at Prestbury House Care Home

I am sorry to hear you feel there are various areas we could improve. We will be sure to take these into consideration, and if you would like to discuss your concerns further please do not hesitate to reach out to our home manager.

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Review from R C (Respite Resident) published on 23 May 2025 Submitted via Postal Card
Overall Experience

Prestbury House care home has provided excellent standards of accommodation, facilities and very caring and competent staff throughout my stay there. I am pleased to recommend them highly accordingly. However I have some concern that adequate car parking may be available at busy time, but this may not be a problem.

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

I am glad to hear you were pleased with your stay and would recommend our home to others. I will certainly take your concern about parking into consideration.

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Review from C C (Resident / Service User) published on 23 May 2025 Submitted via Postal Card
Overall Experience

Good service.

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

It is great to hear you are happy living with us here at Prestbury House.

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Review from K M (Daughter of Resident) published on 14 March 2025 Submitted via Postal Card
Overall Experience

In the 8 years my mum was a resident in general we've been happy with the overall service. The outstanding aspect has been the individual care workers who have been amazing. They've offered support, that suggests it's more than a job. The management has been a continued revolving door, with many of the managers being invisible, and purely interested in the bottom line.

Reply from Joanne Elliott, Regional Director at Prestbury House Care Home

Thank you for your review. I am glad you were happy overall with the care your mum received and felt supported by our team. I am sorry to hear you were not content with our management situation. Unfortunately, we cannot always control when our team members decide to leave us, but we do our best to...  

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Review from J F (Nephew of Resident) published on 27 February 2025 Submitted via Website
Overall Experience

My auntie has been at Prestbury House since 2023 and has been looked after superbly. Each time I visit the staff make sure to keep me updated. They care for her with respect and dignity. And the home is beautifully looked after and the staff are very nice.

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

Thank you for your positive feedback. It is great to hear you are happy with your auntie's care.

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Review from N D (Mother-in-law of Resident) published on 27 January 2025 Submitted via Website
Overall Experience

My Mother-in-Law had respite care at Prestbury House and she had a fantastic experience. Especially the food! It gave her the perfect environment. The staff were all brilliant and helped her throughout.

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

It is fantastic to hear your mother-in-law enjoyed her time with us. Please do not hesitate to visit us again sometime for coffee, cake and a catch up!

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Review from T M (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card
Overall Experience
I cannot express enough how impressed myself and my Brothers and family are at the incredible care shown to Mum in her first six months here at Prestbury House.
The facilities here are fabulous, the team is even better! Friendly, helpful, and always putting the residents first.

Huge thanks and Merry Christmas to all.

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

Merry Christmas to you too, and thank you for your kind feedback! It is a pleasure to have your mum with us.

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Review from J B (Daughter of Resident) published on 30 December 2024 Submitted via Postal Card
Overall Experience

Dad was in Prestbury House Care Home for respite and thoroughly enjoyed his stay. He didn't want to leave. All my worries were resolved and I was so reasurred when he received the care and support he needed. An excellent care home, excellent staff. Excellent care and support for me.

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

Thank you for your feedback. I am glad to hear your dad enjoyed his time with us - please do visit us sometime soon for coffee and a catch up!

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Review from E M (Relative of Resident) published on 11 December 2024 Submitted via Postal Card
Overall Experience

We have been to the care home a few times. On our first visit when we entered the home, there was a feeling of homeliness. The staff are all so friendly and most welcoming. My two relatives are getting looked after so well. The home is so clean and fresh. Having worked in a nursing home myself for many years I would recommend Prestbury House to anyone.

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

Thank you for your feedback. As an individual in the care sector, it is brilliant to hear you would recommend our home to others.

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Review from C T (Friend of Resident) published on 11 December 2024 Submitted via Postal Card
Overall Experience

On my visit today we all enjoyed a cheese and wine afternoon. Lots of chatting and good company. It was enjoyed by all. Two members of staff helped all the residents in such a lovely way. Nothing was too much trouble. Reception are always so welcoming on arrival. Everyone is very helpful.

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

I am glad to hear you enjoyed your visit to Prestbury House.

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Review from N T (Son of Resident) published on 6 December 2024 Submitted via Postal Card
Overall Experience
Prestbury House Care Home is a lovely environment. The rooms for the residents are modern and well-equipped. They are very spacious. The residents generally eat in a lovely dining area and the food is of a high quality.
The care and service provided by the staff is very good. They genuinely care for the residents.

The cost is quite high which reflects the quality of the environment that the residents are in. I would recommend Prestbury House. There is a range of activities that the residents can take part in if they wish.

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

Thank you for your positive review. It is great to hear you would recommend us to others. I will be sure to share your feedback with the rest of the team.

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Review from A D (Son of Resident) published on 5 December 2024 Submitted via Postal Card
Overall Experience

I cannot fault the care my mother received from all the staff. They cared for all her needs with respect, dignity and genuine affection.

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

I am glad to hear you were satisfied with the care your mother received. It was an honour to have her with us.

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Review from I R (Daughter of Resident) published on 14 November 2024 Submitted via Postal Card
Overall Experience

My Father has been at Prestbury House for about 2 months. The staff are always approachable and very kind to my Father who has dementia. He was unsettled at first but has settled in and is well cared for. His room is very spacious and the food looks delicious. Thank you.

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

It is fantastic to hear your father has settled well into life at Prestbury House. It is a pleasure to have him with us.

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Review from S W (Respite Resident) published on 14 November 2024 Submitted via Postal Card
Overall Experience
Friendly welcoming staff.
Warm and kind atmosphere.
The care home is clean and bright.
Lovely welcoming touch of flowers, card, and chocs.
The food was well presented and well cooked.
Individual needs are respected.

Missing laundry at the end of the stay. Had to chase this up. 3 items still missing one month later.

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

It is great to hear you were happy with the majority of your stay with us, and I can only apologise about your missing items. This is something I will be sure to keep a keen eye on going forward.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (16) & Events (1)

News
  • 27 Jul 2026

    This month, we are celebrating Tracy, our Activities & Wellbeing Coordinator, who was named Employee of the Month for June! Tracy joined Prestbury House in January and has made a...

  • 14 Jul 2026

    We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...

  • 26 Jun 2026

    This month, we are celebrating Volunteers Week and would like to highlight another one of our amazing volunteers—Sarah! Sarah is a dedicated volunteer gardener who devotes her time to making...

Upcoming Events

Awards / Recognitions (14)

Accreditations

There are no accreditations posted yet for Prestbury House Care Home.

Meet the Team (3)

Nishi Gottlieb
Nishi GottliebJob Title:Home ManagerJoined: 2023

Hello, my name is Nishi, and I am the Home Manager here at Prestbury House.

I have over 30 years of experience working in hospitals across the world and worked as a Registered General Nurse and midwife in India from 1990 to 1994. I have worked in care home management for over 15 years.

Working in various roles across different organisations, primarily within a care home, has given me a deep appreciation for creating a nurturing and joyful environment for our residents. I am most inspired by the opportunity to make a meaningful difference, where each person feels valued, respected and celebrated for who they are and the journey they’ve lived. My goal is to bring warmth and happiness, to make our residents feel safe, well-cared for and uplifted. Being in a care home should feel like the beginning of a fulfilling chapter, where every resident’s wishes are honoured and their days are filled with joy, dignity and purpose.

Jake Turner
Jake TurnerJob Title:Client Services ManagerJoined: 2024

Hello, my name is Jake, and I am the Client Services Manager here at Prestbury House.

I have worked in client services for over ten years in Canada, Australia and the UK, and I am now focused on supporting the local community in Macclesfield and Prestbury.

My role is centred around making the process of looking for care as stress-free as possible. I support family members who are seeking care for a loved one and also lead community support and outreach, ensuring members of our community have the support they need.

Sam Brooks
Sam BrooksJob Title:Head ChefJoined: 2020

Hello, my name is Sam Brooks, and I am the Head Chef here at Prestbury House.

I have a Level 3 City and Guilds Hospitality and Catering qualification.

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