Submit a Review for Prestbury House Care Home
West Park Drive, Macclesfield, SK10 3GR
View Full Details of Prestbury House Care HomeLatest Reviews for Prestbury House Care Home
07 July 2025
My friend has been at Prestbury House now for over 12 months and I am over the moon with the care and attention she is receiving. She is engaged in activities and loves the food! The staff go above and beyond, and we couldn't be happier
07 July 2025
I visited yesterday my friend on the ground floor we had a coffee and biscuit in the bistro always welcomed Whilst visiting there were a mother and daughter enjoying a coffee who explained mum was a respite stay last year and still comes to visit the staff and have a coffee as it is such a positive home who helped her at a bad time last year That just confirmed my friend off 50 years is in the est care home in macclesfield looked after with dignity a Love and care That means the world
03 July 2025
Although this care home is very modern and always kept clean & tidy I feel there are several areas that need attention these include: There isn;t always senior staff on duty on floor 1 particularly at the weekend, which is a security concern. I feel the desk there should always be manned. Activities seem largely constrained to Mon-Fri with not much going on at the weekends for patients. I think the rooms are drab and could be improved even something as simple as the hanging of one large print. Quite often food is left to go stale in the rooms which hints of staff shortages. On the plus side I was pleased to see some gardening work had been undertaken to spruce up the main entrance. Also the carers there do seem very nice and are always helpful when asked,
23 May 2025
Prestbury House care home has provided excellent standards of accommodation, facilities and very caring and competent staff throughout my stay there. I am pleased to recommend them highly accordingly. However I have some concern that adequate car parking may be available at busy time, but this may not be a problem.
23 May 2025
Good service.
14 March 2025
In the 8 years my mum was a resident in general we've been happy with the overall service. The outstanding aspect has been the individual care workers who have been amazing. They've offered support, that suggests it's more than a job. The management has been a continued revolving door, with many of the managers being invisible, and purely interested in the bottom line.
12 March 2025
My mother has been a resident in Prestbury House for nearly two years. I have nothing but praise for everybody that works there. The kindness, support and care shown to my mum and myself has always been superb. Nothing is too much trouble, and all staff are always prepared to go the extra mile! So very grateful!
27 February 2025
My auntie has been at Prestbury House since 2023 and has been looked after superbly. Each time I visit the staff make sure to keep me updated. They care for her with respect and dignity. And the home is beautifully looked after and the staff are very nice.
26 February 2025
Wish to thank all the lovely staff at Prestbury House Care Home, for helping my mother with the transition of moving into residential care, and taking extra time to understand her likes and dislikes - very professional organisation. Every team member is pleasant and helpful and nothing is too much trouble. We are so lucky to know she is safe and receiving such good care and enjoying lots of different food choices which she wouldn't usually eat. She says the food is delicious.
27 January 2025
My Mother-in-Law had respite care at Prestbury House and she had a fantastic experience. Especially the food! It gave her the perfect environment. The staff were all brilliant and helped her throughout.
16 January 2025
I cannot express enough how impressed myself and my Brothers and family are at the incredible care shown to Mum in her first six months here at Prestbury House. The facilities here are fabulous, the team is even better! Friendly, helpful, and always putting the residents first. Huge thanks and Merry Christmas to all.
30 December 2024
Dad was in Prestbury House Care Home for respite and thoroughly enjoyed his stay. He didn't want to leave. All my worries were resolved and I was so reasurred when he received the care and support he needed. An excellent care home, excellent staff. Excellent care and support for me.
11 December 2024
We have been to the care home a few times. On our first visit when we entered the home, there was a feeling of homeliness. The staff are all so friendly and most welcoming. My two relatives are getting looked after so well. The home is so clean and fresh. Having worked in a nursing home myself for many years I would recommend Prestbury House to anyone.
11 December 2024
On my visit today we all enjoyed a cheese and wine afternoon. Lots of chatting and good company. It was enjoyed by all. Two members of staff helped all the residents in such a lovely way. Nothing was too much trouble. Reception are always so welcoming on arrival. Everyone is very helpful.
06 December 2024
Prestbury House Care Home is a lovely environment. The rooms for the residents are modern and well-equipped. They are very spacious. The residents generally eat in a lovely dining area and the food is of a high quality. The care and service provided by the staff is very good. They genuinely care for the residents. The cost is quite high which reflects the quality of the environment that the residents are in. I would recommend Prestbury House. There is a range of activities that the residents can take part in if they wish.
05 December 2024
I cannot fault the care my mother received from all the staff. They cared for all her needs with respect, dignity and genuine affection.
14 November 2024
The care that my wife gets at Pretbury House is very good. The staff are all very caring and there has been a lot of thought gone into the day-to-day running of the home to make the residents feel safe and at home. If any problems occur they are dealt with in a professional and speedy manner. My wife and I are very satisfied with the care home.
14 November 2024
My Father has been at Prestbury House for about 2 months. The staff are always approachable and very kind to my Father who has dementia. He was unsettled at first but has settled in and is well cared for. His room is very spacious and the food looks delicious. Thank you.
14 November 2024
Friendly welcoming staff. Warm and kind atmosphere. The care home is clean and bright. Lovely welcoming touch of flowers, card, and chocs. The food was well presented and well cooked. Individual needs are respected. Missing laundry at the end of the stay. Had to chase this up. 3 items still missing one month later.
23 October 2024
My very close friend has been in your care for approximately 6 years. Due to her condition, she now is not mobile. Your staff are so attentive and she is forded excellent care. There is a new manager in charge who has raised the bar even higher.
Latest Reviews for Prestbury House Care Home
07 July 2025
My friend has been at Prestbury House now for over 12 months and I am over the moon with the care and attention she is receiving. She is engaged in activities and loves the food! The staff go above and beyond, and we couldn't be happier
07 July 2025
I visited yesterday my friend on the ground floor we had a coffee and biscuit in the bistro always welcomed Whilst visiting there were a mother and daughter enjoying a coffee who explained mum was a respite stay last year and still comes to visit the staff and have a coffee as it is such a positive home who helped her at a bad time last year That just confirmed my friend off 50 years is in the est care home in macclesfield looked after with dignity a Love and care That means the world
03 July 2025
Although this care home is very modern and always kept clean & tidy I feel there are several areas that need attention these include: There isn;t always senior staff on duty on floor 1 particularly at the weekend, which is a security concern. I feel the desk there should always be manned. Activities seem largely constrained to Mon-Fri with not much going on at the weekends for patients. I think the rooms are drab and could be improved even something as simple as the hanging of one large print. Quite often food is left to go stale in the rooms which hints of staff shortages. On the plus side I was pleased to see some gardening work had been undertaken to spruce up the main entrance. Also the carers there do seem very nice and are always helpful when asked,
23 May 2025
Prestbury House care home has provided excellent standards of accommodation, facilities and very caring and competent staff throughout my stay there. I am pleased to recommend them highly accordingly. However I have some concern that adequate car parking may be available at busy time, but this may not be a problem.
23 May 2025
Good service.
14 March 2025
In the 8 years my mum was a resident in general we've been happy with the overall service. The outstanding aspect has been the individual care workers who have been amazing. They've offered support, that suggests it's more than a job. The management has been a continued revolving door, with many of the managers being invisible, and purely interested in the bottom line.
12 March 2025
My mother has been a resident in Prestbury House for nearly two years. I have nothing but praise for everybody that works there. The kindness, support and care shown to my mum and myself has always been superb. Nothing is too much trouble, and all staff are always prepared to go the extra mile! So very grateful!
27 February 2025
My auntie has been at Prestbury House since 2023 and has been looked after superbly. Each time I visit the staff make sure to keep me updated. They care for her with respect and dignity. And the home is beautifully looked after and the staff are very nice.
26 February 2025
Wish to thank all the lovely staff at Prestbury House Care Home, for helping my mother with the transition of moving into residential care, and taking extra time to understand her likes and dislikes - very professional organisation. Every team member is pleasant and helpful and nothing is too much trouble. We are so lucky to know she is safe and receiving such good care and enjoying lots of different food choices which she wouldn't usually eat. She says the food is delicious.
27 January 2025
My Mother-in-Law had respite care at Prestbury House and she had a fantastic experience. Especially the food! It gave her the perfect environment. The staff were all brilliant and helped her throughout.
16 January 2025
I cannot express enough how impressed myself and my Brothers and family are at the incredible care shown to Mum in her first six months here at Prestbury House. The facilities here are fabulous, the team is even better! Friendly, helpful, and always putting the residents first. Huge thanks and Merry Christmas to all.
30 December 2024
Dad was in Prestbury House Care Home for respite and thoroughly enjoyed his stay. He didn't want to leave. All my worries were resolved and I was so reasurred when he received the care and support he needed. An excellent care home, excellent staff. Excellent care and support for me.
11 December 2024
We have been to the care home a few times. On our first visit when we entered the home, there was a feeling of homeliness. The staff are all so friendly and most welcoming. My two relatives are getting looked after so well. The home is so clean and fresh. Having worked in a nursing home myself for many years I would recommend Prestbury House to anyone.
11 December 2024
On my visit today we all enjoyed a cheese and wine afternoon. Lots of chatting and good company. It was enjoyed by all. Two members of staff helped all the residents in such a lovely way. Nothing was too much trouble. Reception are always so welcoming on arrival. Everyone is very helpful.
06 December 2024
Prestbury House Care Home is a lovely environment. The rooms for the residents are modern and well-equipped. They are very spacious. The residents generally eat in a lovely dining area and the food is of a high quality. The care and service provided by the staff is very good. They genuinely care for the residents. The cost is quite high which reflects the quality of the environment that the residents are in. I would recommend Prestbury House. There is a range of activities that the residents can take part in if they wish.
05 December 2024
I cannot fault the care my mother received from all the staff. They cared for all her needs with respect, dignity and genuine affection.
14 November 2024
The care that my wife gets at Pretbury House is very good. The staff are all very caring and there has been a lot of thought gone into the day-to-day running of the home to make the residents feel safe and at home. If any problems occur they are dealt with in a professional and speedy manner. My wife and I are very satisfied with the care home.
14 November 2024
My Father has been at Prestbury House for about 2 months. The staff are always approachable and very kind to my Father who has dementia. He was unsettled at first but has settled in and is well cared for. His room is very spacious and the food looks delicious. Thank you.
14 November 2024
Friendly welcoming staff. Warm and kind atmosphere. The care home is clean and bright. Lovely welcoming touch of flowers, card, and chocs. The food was well presented and well cooked. Individual needs are respected. Missing laundry at the end of the stay. Had to chase this up. 3 items still missing one month later.
23 October 2024
My very close friend has been in your care for approximately 6 years. Due to her condition, she now is not mobile. Your staff are so attentive and she is forded excellent care. There is a new manager in charge who has raised the bar even higher.