Care Home Owned by Porthaven Care Homes in Herefordshire

From my first visit to the home, and each time I visit my mum, I am always impressed with the efficiency, friendliness and professionalism of all the staff. It gives me great comfort to see my mum happy and joining in with the activities and eating good quality food. I know every day she is safe and

My husband started in the care home as a respite resident in July 2024, and my family and I were quickly impressed with the care provided. His care needs accelerated and he has been a full-time resident since the end of August 2024. The staff have been kind and show the greatest respect to the residents.

We have found Deer Park to be a wonderful home for our parents. The staff are kind, caring and professional. The food is delicious and the facilities are amazing. They receive excellent care and are encouraged to get involved with the varied activities and trips. Consequently mum and dad have settled

We have had a very positive experience at the Deer Park Care Home. The staff are very helpful, considerate and caring and have been very kind to my mother in her transition to the care home. Deer Park was highly recommended by a friend and so we are delighted that it is working so well for my mother.

After an exhaustive search for a suitable home to care for our mum, thankfully we found Deer Park. Not only does it have a warm and welcoming environment the staff are so helpful, approachable and kind. Our mum is treated with dignity and respect and the staff constantly acknowledge and engage in conversation

We moved my mother to Deer Park and the care has been phenomenal. The staff are very pleasant and really care about the residents. Facilities are excellent and care is extended to relatives who spend a lot of time in the home as mother is receiving end-of-life care. Everyone is friendly and polite and

Mum was so well looked after during her time at Deer Park. She was treated with dignity and love. The staff were professional, caring, and committed to her and our family. I can not praise them enough. They were an extended part of our family and also showed ultimate respect and compassion. The end

It was wonderful to be able to leave my husband in such a kind, caring and safe environment. Everyone was so friendly and nothing too much trouble.
The food was top quality and lots of activities supplied.
I highly recommend Deer Park and would like to assure future residents that they will be incredibly

December has been nice and Christmassy at Deer Park. The events, including the quiz and the market evening, were excellent! It was very helpful to share a review with a staff member to discuss my sister's progress, we felt we were listened to as a family and we can move forward in her care/treatment

Had a great respite stay while my husband was away on business. Deer Park is immaculately clean and very well decorated and furnished. The staff are excellent and nothing is too much trouble. I would wholeheartedly recommend Deer Park to anyone wanting either residential or respite care. Thank you to

We transferred my Mum from Scotland to Deer Park Ledbury. Mum was welcomed warmly by the staff and has calmly settled into her lovely room and very quickly settled in. Mum hasn't looked back, the staff have encouraged her to join in activities. Nothing has been too much trouble, always a smile and kind

The compassion and care my mother has received from all the staff at Deer Park has truly been exceptional. The care she receives is of the highest standard and the empathy she is shown is heartwarming. The facilities on offer at Deer Park are extraordinary, from the cinema and private dining to the

We needed to find a nursing home at crisis point for our mother who suddenly deteriorated in her health. The responsiveness, kindness and proactive approach of the staff at Deer Park Care Home our head over shoulders above the rest. Since moving in, our father has joined Mum so they are together in