Care Home Owned by Porthaven Care Homes in Cambridgeshire

that he was kept mobile and he participated in crafts and puzzles. Thank you for all your great care and kindness.

disgruntled due to all the nice food he could see being given to other residents & would have liked that too, but with his level of diet he wasn't allowed it. & he do missed having fish & chips !!
Our only criticism ( & only in the early days) was lack of notification of dads medical needs, symptoms or what he was having to do, I think Christmas got in the way a bit too, so no one's fault really. Overall it was a 10 out of 10 - again only because we had never had to do anything like the - at first the price came as a bit of a shock, but again we learned that was the norm!
Now dad has moved out to he back home - we'll always bear in mind if things worsen again, he'd wouldn't mind returning

you", to you all.

visits. Barley Manor has only been open for one year and so there were only a few reviews or personal recommendations. The Care Home is beautifully appointed and from the moment of entering, there is a huge welcome. The decor is lovely, the staff so friendly and caring and the food is quite excellent. . The cafe on the ground floor is a hub for everyone to gather and socialise - and enjoy too many delicious freshly baked cakes and pastries! Visitors likened it to a 5* hotel.
I had the reassurance that my husband was being very professionally and well looked after while I was away.
We would recommend Barley Manor to all and everyone without hesitation, and wish it a continued success.

to my Dad's needs and then sensitively helped choose a suitable room for him. This person thought about Dad as an individual, not just someone to fill a room, she showed compassion and attention to detail.
The staff want my Dad to be happy, which is exemplified by the activity ladies who make a point of checking in with Dad and to our delight have got him attending events they put on, eg quiz. They listen to Dad, tune into his conversations and try to accommodate his interests.
The care team seems patient, calm, and responsive. Dad has had a few moments when he has felt anxious, but this is always quickly rectified, which is reassuring.
I would recommend Barley Manor wholeheartedly

are generally pleasant & relaxed. A good programme of entertainment & exercise is rn on a daily basis & there are trips out to e.g a National Trust. In summation a beautiful well run care home

activities provided for residents presses the right buttons of memories and involvement. The integration of local surgery and nursing home care is exemplary. My cousin has found the comfort and care she needs. Well done, Barley Manor.

menu etc.; all so very reassuring for a potential full time resident. Friends welcome. My future decision to come here already made.

life interesting.

a few days, but thanks to the kind and supportive staff he eas happy there and even joined in the activities.
Thank you so much.

The move took place two days later and it was as easy as checking into an hotel. My ground floor single room with en-suite overlooked a peaceful garden area and it was of a good size. The building itself was very well provided with public rooms including lounges, dining room, hairdresser, cafe, cinema and gym. The food was of good quality especially the cakes and desserts and i could have had any of the meals as room service.
It's all about the quality of the staff. They were all friendly and very well trained for their roles and were responsive to any concerns. Nothing was too much trouble. The management is to be congratulated.
This sets the gold standard for carehomes.

a lovely, warm greeting from the client services manager, she showed us around, spoke to us of her own experiences with her own mother, which was very personal and open. We had a long discussion with her, which made our choice a whole lot easier.
My mother was discharged from hospital straight to Barley Manor, the transition was seamless, the staff were very welcoming and put her at ease.
She was adamant she didn't want to stay but with their attention to detail and the way the staff have listened to her needs, she is now settling in very well and even taking part in activities which is a joy to see for us all.
Her care has been exemplary. A great place for our mother to be.

have ever hoped for in care. After worrying for a long time, the step change from home to 24-hour care, I shouldn't have as the team has cared for Mum so well and now has stayed full-time. A beautiful home for a loved one putting both her and me at ease. Thank you.

any issues and reassure resident.

secure on his first night in a strange bed. It was an amazing feat by the team at a time when we desperately needed a home for Dad.
Since then, the care has been first-class at every level, from just looking after my father to taking care of his medical needs: all of the team are lovely, the facilities are first-class (think five-star hotel).
Putting my father into care was an immensely difficult decision: reflecting on it 2 weeks later he ls so happy there and thanked me for doing it; this is down to the amazing facilities and staff at the home without which I doubt he would be as happy as he is.