Care Homes Owned by Porthaven Care Homes in Kent

For over 2 1/2 years, I have so appreciated the care for Yvonne which has exceeded that expected, the love, kindness, shown to residents has been extraordinary as well as that shown to relatives. Leon, Michelle and receptionist Anne have left a marked impression on both our lives, so much thanks to all.

My husband came in for respite. He has complex needs, including being non-verbal, but the staff truly went out of their way to accommodate him, taking the time to understand his signs and nuances. The whole team is compassionate, thoughtful, and made our family feel so welcome. They worked closely with me to meet all his needs, and everyone who works here is friendly and eager to help. The management team was incredibly supportive, showing great understanding throughout. The home itself is clean, well cared for, and serves fabulous food. I chose them based on reviews and location, and I couldn't be happier with my decision.

We are truly grateful to every member of the team for everything they do. We couldn't recommend Cavell Park highly enough.

In December 2024 shortly after my then 92 year old mother living with dementia moved in. She's now 94 and has been in the home for almost 2 years. My opinion of the home, its facilities, food, activities and in particular the hard-working and compassionate staff remains just as high. The super-human staff have recognised and accommodated my mother's individual needs exceptionally well and the home continues to stand out in comparison to others in the area I visited before we committed to it. I've also appreciated the care and concern the staff have extended to me on many an occasion and would still happily recommend it.

Overall it is a beautiful and well run care home. I feel they could have more staff to help my mother-in-law on the second floor as she gets anxious when she wants to pass water and even though she has a pad she doesn't know that!

my mother became a resident in October 2024, and has received excellant and outstanding care, the staff are very kind and caring and go out of their way to make sure my mum is happy and well looked after. The home is always clean and visitors are made to feel very welcome. The food is generally of a high standard and the cakes always delicious. There is also good variety of activities each day, with residents encouraged to take part. I am very happy with the care she receives and the home and staff exceptional.

Nina, my PAT dog, and I have now visited the care home several times, and we have always received a warm welcome from the staff. The residents are a pleasure to visit, and they clearly enjoy spending time with Nina. It is lovely to see the smiles she brings and the positive impact our visits have on everyone.

After over 2 years as a resident at this wonderful care home Mum passesd away. We can not thank Christine and the whole team on Scotney enough for the dignity, dedication and care they showed to Mum and the family during her final weeks. We had always been delighted with the level of care and support at the home and the end of life care made the journey for us all so much easier to accept. We truly feel they went above and beyond what was expected and thank them all from the bottom of hearts.

Another good review for this wonderful home to show how they care for relatives as well as residents. I celebrated my birthday with a sit down Sunday lunch in the private dining room together with 7 other members of my family. It was lovely for my husband, a resident, to be included in this family gathering. Darren did us proud with a lovely traditional Sunday lunch, and produced a wonderful birthday cake which was quite unexpected. An example of how the staff at Tonbridge House always go the extra mile.

For my husband's birthday I booked a buffet luncheon in the private dining room for 10 family members, including 5 grandchildren. The chef had to deal with varied dietary requirements including a serious peanut allergy and gluten free food. The spread which greeted us was a fantastic variety of savoury and sweet finger food and drinks. The G.F birthday cake was delicious and presentation was first class. Well done!

Nick

I would recommend Cavell Park to anyone needing full time care.

A delightful and welcoming environment. The ethos of care, dignity and respect absolutely pervades every part of this residential home. Residents are treated as mature adults who now in their later years require additional help to live valued lives. Staff are always welcoming, friendly, supportive and informed. I know my relative is known as an individual and liked for who she is. The home is spotlessly clean and beautifully maintained. It always has a happy atmosphere with lots of activities and chatter.

I came for respite care after a broken hip due to a fall, not knowing what to expect after reading bad reports on care homes, but I can say all I have received is wonderful treatment and service from a very caring staff. The room is immaculate, very nice to be in. With all the help and needs catered for, even with my health set backs I and they have endured. I feel like this is my home and the staff I regard as my family, and I am deeply sad to be leaving.

I am so grateful that we found this lovely place.

My parents went into Cavell Park just over a year ago and I left a review in their first couple of weeks to say how wonderful the staff and facilities are. A year on, I thought it may help others in making their decision based on so much more knowledge this time around. In short, we could not have made a better decision than to choose Cavell Park. The kindness of the team, no matter whether you are talking about catering, housekeeping, reception, caregivers, activities or management, is exceptional. Mum and Dad were both quite poorly when they arrived in January 2025. Over a year on, they are thriving. The atmosphere is just lovely. The residents care for one another too and it is lovely to see the friendships in the Bistro area. The team really knows each individual and the whole building operates like one big family. I feel like family! It is quite an incredibly run place. Gemma and Cristina - you are amazing, along with all of your team. Thank you so much for the kindness and care.

We love the opportunity to eat with our mum in the 'family dining room'. The food here is of an exceptional standard and the chef is always cheerful and accomodating. Also the Valentines afternoon tea was wonderful better than the afternoon tea at a London landmark! Scones and cakes were delicious and the entertainment was fabulous!

It was a joy to spend the afternoon together, and it really brightened our day. Thank you for creating such a comfortable and cheerful atmosphere for everyone.

An uplifting and joyous event.

Can't thank everyone enough.