Care Homes Owned by Porthaven Care Homes in Kent
9.8
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Kent for Porthaven Care Homes are showing below.
View the details of all 23 locations (with 2456 reviews) owned by Porthaven Care Homes
Porthaven Care Homes Locations in Kent (2)
Tonbridge House Care Home
9.9
81 reviews
36 Quarry Hill Road, Tonbridge TN9 2RS
"Mum has dementia and is not able to safely walk, she is very frail 97 year old! I made a special request to entertainment staff (Kelly) for…" Read all 81 reviews
Location Type Care Home
Situated close to the historic and thriving town of Tonbridge, Tonbridge House Care Home provides professional and empathetic 24 hour residential, dementia, nursing and respite care for individuals living in Kent. Purpose-built to meet the changing needs… Read more about Tonbridge House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 63 Rooms
Cavell Park Care Home
9.8
44 reviews
Eclipse Park, Sittingbourne Road, Maidstone ME14 3EN
"Mum and dad are both residents at Cavell Park, one on residential and one on nursing. Both have accepted Cavell Park as their new home.…" Read all 44 reviews
Location Type Care Home
Offering 24-hour residential, nursing, dementia and respite care, Cavell Park is designed for comfort and style as well as allowing the team to provide high quality care to all residents, ensuring their happiness and safety. Inside the home there are… Read more about Cavell Park Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 69 Rooms
Porthaven Care Homes Reviews in Kent (125)
9.8
Porthaven Care Homes has a Group Review Score of 9.8 (9.771) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Porthaven Care Homes must have a Review Score.
Review of
Tonbridge House Care Home
from L C (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has dementia and is not able to safely walk, she is very frail 97 year old! I made a special request to entertainment staff (Kelly) for mum and I have to a minibus trip out to Kent - not currently visited. All arrangements were made, liaison between care staff, minibus helper and importantly Kelly
was excellent. Mum and I successfully went on this trip, mum was thrilled at being out of the home and we had a lovely trip, although it did rain. I cant thank Kelly enough or her work and effort in achieving this, very well done!
Reply from Gerard Balo, Home Manager at Tonbridge House Care HomeThank you for taking a moment to leave us your feedback. I am overjoyed to hear you and your mum enjoyed your trip to Kent. I will be sure to pass your kind words along.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Tonbridge House Care Home
from D A (Daughter of Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been resident at Tonbridge House for the past 18 months, and I cannot express enough gratitude for the quality of care she has received. She first arrived very unwell after a hospital stay, having lost a significant amount of weight - she has been nursed back to stable health. The staff have
shown compassion, professionalism and genuine dedication to her well-being. Throughout this time mum has regained strength and is thriving in a supportive, safe environment. The team here not only provide excellent medical and personal care, but they also create a warm, welcoming atmosphere that feels like family.
Reply from Gerard Balo, Home Manager at Tonbridge House Care HomeThank you for taking the time to leave such a kind review of Tonbridge House. It is an honour to care for your Mum and we are so pleased to hear that you are happy with the care she is receiving with us. You are always welcome at Tonbridge House.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Cavell Park Care Home
from J G (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum and dad are both residents at Cavell Park, one on residential and one on nursing. Both have accepted Cavell Park as their new home.
The attention and care both receive is exceptional. The staff will do anything to please both residents and family. You can tell that the staff really care for the
The attention and care both receive is exceptional. The staff will do anything to please both residents and family. You can tell that the staff really care for the
residents. They show genuine affection. They have become like a large family. I cannot praise them enough.
Reply from Gemma Fryer, Home Manager at Cavell Park Care HomeIt is great to hear your mum and dad feel at home at Cavell Park. It is a pleasure to have them with us.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Cavell Park Care Home
from F R (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Lovely modern facility.
Staff have been very kind & helpful.
Fab cakes.
Staff have been very kind & helpful.
Fab cakes.
Reply from Gemma Fryer, Home Manager at Cavell Park Care HomeThank you for your kind review of Cavell Park, it is very appreciated.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Tonbridge House Care Home
from Sara D (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Tonbridge House has been so wonderful for our 87 year old mother who for the first time in her life required respite care as none of her children was able to care for her during half term week.
Mum was understandably reluctant to go but the welcome and attention she received from the staff was delightful.
Mum was understandably reluctant to go but the welcome and attention she received from the staff was delightful.
I too felt reassured.
Daily updates regarding mum''s stay were carried out as promised and my fears for adapting were allayed.
The staff were wonderful and I cannot thank them all enough for making mum feel 'at home'. The week slipped by so quickly not only for mum but for us children too. Very reassuring!
Daily updates regarding mum''s stay were carried out as promised and my fears for adapting were allayed.
The staff were wonderful and I cannot thank them all enough for making mum feel 'at home'. The week slipped by so quickly not only for mum but for us children too. Very reassuring!
And to hear mum had been involved with crosswords/singing/Dominoes was just wonderful to hear.
Thank you Tonbridge House!!
Reply from Gerard Balo, Home Manager at Tonbridge House Care HomeThank you for trusting us with the care of your mother. It was a pleasure to have her with us and to be able to get her involved in life at Tonbridge House during her stay. Please do visit us soon for coffee and a catch up!
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Cavell Park Care Home
from Natasha W (Relative of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care and dedication shown here at Cavell Park was outstanding, warm welcome efficient. Our resident had many many visitors and they still checked in every 15 minutes. We thank you for the time you gave.
Reply from Gemma Fryer, Home Manager at Cavell Park Care HomeThank you for taking the time to leave a kind review of Cavell Park. It is wonderful to hear that you have had a pleasant experience with us.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Cavell Park Care Home
from Emma G (Granddaughter of Resident) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It' a lovely place, staff are friendly, very welcoming, enjoying great activities, Gemma is lovely. Christina is lovely.
Reply from Gemma Fryer, Home Manager at Cavell Park Care HomeThank you for taking the time to leave a kind review of Cavell Park. It is truly appreciated.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Tonbridge House Care Home
from Michael R (Son of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't recommend Tonbridge Care Home enough, my mum see her last days here after being a resident for 2yrs
Mum enjoyed taking part in the daily activities and the odd day out.
The staff are amazing they go above and beyond, my mum was made to feel welcome and loved by all staff from arriving at
Mum enjoyed taking part in the daily activities and the odd day out.
The staff are amazing they go above and beyond, my mum was made to feel welcome and loved by all staff from arriving at
the home to her final days.
Reply from Gerard Balo, Home Manager at Tonbridge House Care HomeThank you for taking the time to leave a kind review of Tonbridge House. It was an honour to care for your mother. You are always welcome to visit us.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Tonbridge House Care Home
from A C (Resident) assisted by family/friend published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
If I have a real problem, it gets dealt with. The manager will go an extra mile to sort out issues.
Reply from Gerard Balo, Home Manager at Tonbridge House Care HomeThank you for your kind review! We are pleased to hear you feel this way about Tonbridge House.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Tonbridge House Care Home
from J M (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everybody at Tonbridge House from the manager, nurses, carers, receptionist, account, laundry and cleaners are extremely helpful, friendly, willing and efficient. Cannot recommend the home highly enough. Dad is settled and happy here!
Reply from Gerard Balo, Home Manager at Tonbridge House Care HomeWe are very grateful that you took the time to leave a kind review of Tonbridge House. Thank you for your kind words, and we are pleased to hear your father is happy with us.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Cavell Park Care Home
from J H (Respite Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After being in hospital for 5 weeks it was a treat to come to Cavell Park. I know of the care at another care home (in the same group) so was prepared for a relaxing treat in order to get strong and fit to manage at home without carers coming in. Thanks to all the staff & fellow residents I leave to
go home today!
Reply from Gemma Fryer, Home Manager at Cavell Park Care HomeThank you for your kind review. We appreciate you sharing your experience at Cavell Park. We're pleased to hear you found our home a relaxing place to recover after your hospital stay. It's wonderful to hear you felt cared for by our staff and enjoyed the company of other residents.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Cavell Park Care Home
from R H (Respite Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My stay was required for respite care after spending six weeks in hospital after passing out at home and breaking numerous bones etc in back & chest plus other problems. After standing with walking frame, the hospital discharged me only option was to go home with NHS carers, or find your own respite
care in a care home.
This care home has met all my needs and more, I can now move on with life outside hospitals. Thank you.
This care home has met all my needs and more, I can now move on with life outside hospitals. Thank you.
Reply from Gemma Fryer, Home Manager at Cavell Park Care HomeThank you for taking the time to leave such a kind review. We are touched to hear that your stay with us has supported you during your recovery. Please know that we are wishing you continued strength, and you are always welcome at Cavell Park.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Cavell Park Care Home
from P D (Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff very kind and efficient. Happy to assist. Nice surroundings. Good atmosphere and made me feel very comfortable both physically and in myself.
Reply from Gemma Fryer, Home Manager at Cavell Park Care HomeThank you for your feedback. It is great to hear you were happy during your time with us.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Cavell Park Care Home
from Simon R (Son of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My 99 year old mother arrived in Feb 2025. From day 1 she felt at home. The staff are exceptional. I cannot be more thankful for whatever you do for my mother. The quality of the home is 5 star in every way.
Reply from Gemma Fryer, Home Manager at Cavell Park Care HomeThank you for your review. It is a pleasure to have your mother with us, and it is great to hear you are happy with all aspects of our home.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Cavell Park Care Home
from Gillian W (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care that my mother received has been way above and beyond my expectations. The staff are truly wonderful, compassionate and it can be seen clearly in their eyes how upset they have been at the treatment my mother received in her previous care facility. Virtually starving from lack of help she ate
a 3 course meal when she arrived here and enjoyed a bath. She trusted the staff immediately on arrival. I cannot thank the staff enough for their warm welcome and support for both my mother and me.
Reply from Gemma Fryer, Home Manager at Cavell Park Care HomeThank you for your heart-warming feedback. It is our pleasure and honour to provide your mother with the high quality care she deserves.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Cavell Park Care Home
from Philip H (Husband of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find Cavell Park a really good nursing home, the management and staff are all very helpful and caring, although my wife has been there for two months, she is treated like one of the family and is loved by everyone. As I write this, the weather is very hot (33 degrees), and although my wife has a fan
supplied by the family, could the rooms not be fitted with fans for such a modern nursing home?
Reply from Gemma Fryer, Home Manager at Cavell Park Care HomeThank you for leaving such a wonderful review, we really appreciate your kind words. We're so glad your wife feels at home here at Cavell Park. We appreciate your point about the heat and will certainly look into the possibility of fitting fans in rooms to ensure everyone stays comfortable during hot weather. Your input is valued and helps us improve.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Cavell Park Care Home
from Pearl B (Respite Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My overall experience was very good, made to feel very comfortable. My only criticism is that the gardens look very tired and need tending to a lot more. The rooms are very nicely decorated and clean.
Reply from Gemma Fryer, Home Manager at Cavell Park Care HomeThank you for taking the time to leave a five-star review. It is our pleasure to have you stay with us. As for your feedback regarding the garden, we will take this on board and discuss with the team.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Cavell Park Care Home
from Jill W (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would recommend Cavell Park home to anyone for long or short stay.
My father's care is first class ALL the staff are very caring helpful and friendly nothing is ever too much for them they go above and beyond.
My father settled in very quickly he enjoys all of the activities and events.
The nursing
My father's care is first class ALL the staff are very caring helpful and friendly nothing is ever too much for them they go above and beyond.
My father settled in very quickly he enjoys all of the activities and events.
The nursing
floor are wonderful and always strive to meet his needs.
He would say Cavell has given him a new lease of life.
He would say Cavell has given him a new lease of life.
Reply from Gemma Fryer, Home Manager at Cavell Park Care HomeWhat wonderful feedback! I am overjoyed to hear you would recommend our home to others and that your father enjoys life at Cavell Park.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Cavell Park Care Home
from Peter B (Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From my arrival, I felt very welcome.
All staff have a caring attitude.
Excellent levels of care throughout.
An easy review to complete.
All staff have a caring attitude.
Excellent levels of care throughout.
An easy review to complete.
Reply from Gemma Fryer, Home Manager at Cavell Park Care HomeThank you for your review. It is great to hear from our residents themselves. It is a pleasure to have you with us!
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Cavell Park Care Home
from Harold H (Respite Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is my second stay and will return.
The facilities are perfect for our age, and I really enjoyed my stay.
I will be coming back.
The facilities are perfect for our age, and I really enjoyed my stay.
I will be coming back.
Reply from Gemma Fryer, Home Manager at Cavell Park Care HomeThank you for your feedback. It is great to hear you enjoy your stays with us, and we look forward to seeing you again soon.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Loading...
Awards / Recognitions (14)
Loading...
Loading
Loading
Loading
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Porthaven Care Homes to verify any information. View our terms and conditions. Porthaven Care Homes has a Platinum Service – more info.