
Tonbridge House is by far the best care home I have had experience of.Louise G(Niece of Resident/Service User)

The facilities are great, the rooms are very modern and clean,S N(Son of Resident/Service User)

The care given to my mother fills me with confidence for her well being.L L(Daughter of Resident/Service User)

Tonbridge House is by far the best care home I have had experience of.Louise G(Niece of Resident/Service User)

The facilities are great, the rooms are very modern and clean,S N(Son of Resident/Service User)

The care given to my mother fills me with confidence for her well being.L L(Daughter of Resident/Service User)

Situated close to the historic and thriving town of Tonbridge, Tonbridge House Care Home provides professional and empathetic 24 hour residential, dementia, nursing and respite care for individuals living in Kent. Purpose-built to meet the changing needs of its residents, Tonbridge House delivers care in a modern yet comfortable environment with numerous communal living and dining rooms. Tonbridge House also features a café, a hair and nail salon, a dedicated...
Care Provided by Tonbridge House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Tonbridge House Care Home for full pricing details and T&Cs.
Contact Tonbridge House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Theresa Steed(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Visiting
- Visitors are welcome at any time.
Parking
- On site parking available via Quarry Hill Road.
Tonbridge House Care Home Reviews (91)
Tonbridge House Care Home has a Review Score of 9.9 (9.875) out of 10, based on 26 reviews in the last 2 years.
Over all time Tonbridge House Care Home has 91 reviews.
Nina, my PAT dog, and I have now visited the care home several times, and we have always received a warm welcome from the staff. The residents are a pleasure to visit, and they clearly enjoy spending time with Nina. It is lovely to see the smiles she brings and the positive impact our visits have on everyone.
Thank you so much for your wonderful review! It's always a joy to see you and your furry friend here at Tonbridge House. We look forward to every visit you make with Nina.
After over 2 years as a resident at this wonderful care home Mum passesd away. We can not thank Christine and the whole team on Scotney enough for the dignity, dedication and care they showed to Mum and the family during her final weeks. We had always been delighted with the level of care and support at the home and the end of life care made the journey for us all so much easier to accept. We truly feel they went above and beyond what was expected and thank them all from the bottom of hearts.
Thank you for taking a moment to leave us such heartwarming feedback during this difficult time. It was an honour and a pleasure to care for your lovely mum, who we miss dearly. Please know you are always welcome at Tonbridge House.
Another good review for this wonderful home to show how they care for relatives as well as residents. I celebrated my birthday with a sit down Sunday lunch in the private dining room together with 7 other members of my family. It was lovely for my husband, a resident, to be included in this family gathering. Darren did us proud with a lovely traditional Sunday lunch, and produced a wonderful birthday cake which was quite unexpected. An example of how the staff at Tonbridge House always go the extra mile.
Thank you for your thoughtful review. We are delighted to hear that you had an enjoyable birthday celebration at Tonbridge House and that your husband was able to participate in this significant occasion. We look forward to continuing to create meaningful memories together.
For my husband's birthday I booked a buffet luncheon in the private dining room for 10 family members, including 5 grandchildren. The chef had to deal with varied dietary requirements including a serious peanut allergy and gluten free food. The spread which greeted us was a fantastic variety of savoury and sweet finger food and drinks. The G.F birthday cake was delicious and presentation was first class. Well done!
Thank you for your feedback. It is great to hear you enjoyed yourselves.
I am so grateful that we found this lovely place.
Thank you for taking a moment to leave us such kind feedback. It has been an honour to care for your lovely mum and to provide support for you and your sister during this time.
We love the opportunity to eat with our mum in the 'family dining room'. The food here is of an exceptional standard and the chef is always cheerful and accomodating. Also the Valentines afternoon tea was wonderful better than the afternoon tea at a London landmark! Scones and cakes were delicious and the entertainment was fabulous!
Thank you so much for your kind words about Tonbridge House. We're pleased to hear that you enjoy dining with us. We look forward to welcoming you back for more delicious meals and entertainment in the future!
It was a joy to spend the afternoon together, and it really brightened our day. Thank you for creating such a comfortable and cheerful atmosphere for everyone.
Thank you for taking the time to leave a wonderful review of Tonbridge House. We truly appreciate your kind words and are delighted to hear that our team made your Valentine's Day special. Your experience means a lot to us.
We felt very lucky to be invited to enjoy this wonderful event, with my Mum, as guests.
The Entertainment Team worked very hard to organise and serve the guests and we were very impressed with the Guest Vocalist.
An uplifting and joyous event.
Thank you for taking the time to leave a positive review of Tonbridge House. We are delighted to hear that you enjoyed our Valentine's Day event, and we look forward to welcoming you to more events in the future!
Darren, Kelly's husband, kindly stepped in to sing when the entertainer let them down.
Absolutely fabulous food from the kitchen.
All in all, a wonderful afternoon.
Can't thank everyone enough.
Thank you for your kind words about Tonbridge House. We truly appreciate your review, and we are pleased to hear that our team made your Valentine's Day special.
This is a thank-you to everyone who organised and took part in the Valentine Day's celebrations last Sunday. I was unable to attend myself but I had a remarkably favourable report from a close family friend who visited Tonbridge House and attended the afternoon's events with my wife. You offered an excellent spread of food and it seemed that everyone enjoyed it hugely. Many thanks.
Thank you for taking the time to leave a kind review of Tonbridge House! We really appreciate your kind words, and we hope that you can join us at our next event!
Tonbridge House have been brilliant since my dad moved in after having had 2 strokes. As a result he needs some nursing care & a team who are very patient when he gets anxious and panicked, & the team are phenomenal at helping him when he is feeling out of sorts. He is encouraged to do lots of activities, has so many opportunities for day trips out and even helps with some activities (like French lessons!). My dad isn't an 'old' man & at first I was concerned that being in 'a home' would be difficult, but it has been the best decision - more mental stimulus and GP & nurse interaction than ever before. He always looks neat & tidy and his room is beautifully clean every day. On his birthday, the chef did an incredible afternoon tea for him & some of our family in the private dining room. It really meant a lot to us. Despite dad sometimes not understanding about why he needs to be looked after, he is happy and starting to settle very well. The staff are brilliant, very thankful for them.
Thank you for taking a moment to leave us such a kind review. It is a pleasure and an honour to care for your dad, and I am thrilled to hear you are happy with our home.
I have been very impressed with the care my dad has received throughout due to the injuries he sustained in the accident meaning broken neck fracture of the spine and head injury and profound deafness. Several hospital visits. They have dealt with everything with care and understanding and supported me too. If I request something for dad, they promptly deal with it, so thank you.
Thank you for taking a moment to leave us a review. It has been an honour to care for your father and assist in his recovery.
Mum has dementia and is not able to safely walk, she is very frail 97 year old! I made a special request to entertainment staff (Kelly) for mum and I have to a minibus trip out to Kent - not currently visited. All arrangements were made, liaison between care staff, minibus helper and importantly Kelly was excellent. Mum and I successfully went on this trip, mum was thrilled at being out of the home and we had a lovely trip, although it did rain. I cant thank Kelly enough or her work and effort in achieving this, very well done!
Thank you for taking a moment to leave us your feedback. I am overjoyed to hear you and your mum enjoyed your trip to Kent. I will be sure to pass your kind words along.
Mum has been resident at Tonbridge House for the past 18 months, and I cannot express enough gratitude for the quality of care she has received. She first arrived very unwell after a hospital stay, having lost a significant amount of weight - she has been nursed back to stable health. The staff have shown compassion, professionalism and genuine dedication to her well-being. Throughout this time mum has regained strength and is thriving in a supportive, safe environment. The team here not only provide excellent medical and personal care, but they also create a warm, welcoming atmosphere that feels like family.
Thank you for taking the time to leave such a kind review of Tonbridge House. It is an honour to care for your Mum and we are so pleased to hear that you are happy with the care she is receiving with us. You are always welcome at Tonbridge House.
Mum was understandably reluctant to go but the welcome and attention she received from the staff was delightful. I too felt reassured.
Daily updates regarding mum''s stay were carried out as promised and my fears for adapting were allayed.
The staff were wonderful and I cannot thank them all enough for making mum feel 'at home'. The week slipped by so quickly not only for mum but for us children too. Very reassuring!
And to hear mum had been involved with crosswords/singing/Dominoes was just wonderful to hear.Thank you Tonbridge House!!
Thank you for trusting us with the care of your mother. It was a pleasure to have her with us and to be able to get her involved in life at Tonbridge House during her stay. Please do visit us soon for coffee and a catch up!
Mum enjoyed taking part in the daily activities and the odd day out.
The staff are amazing they go above and beyond, my mum was made to feel welcome and loved by all staff from arriving at the home to her final days.
Thank you for taking the time to leave a kind review of Tonbridge House. It was an honour to care for your mother. You are always welcome to visit us.
If I have a real problem, it gets dealt with. The manager will go an extra mile to sort out issues.
Thank you for your kind review! We are pleased to hear you feel this way about Tonbridge House.
Everybody at Tonbridge House from the manager, nurses, carers, receptionist, account, laundry and cleaners are extremely helpful, friendly, willing and efficient. Cannot recommend the home highly enough. Dad is settled and happy here!
We are very grateful that you took the time to leave a kind review of Tonbridge House. Thank you for your kind words, and we are pleased to hear your father is happy with us.
We visit my mother-in-law every week and we are always greeted with smiles from the staff. Everyone is so kind and helpful. The activities staff are amazing and so inventive with their themes for the parties. They are always so pleased to see family members. The food the kitchen provides for these occasions is outstanding! We always make sure we have plenty of spaces for the cakes. We couldn't wish for a better place for Mother-in-law to live her last years.
Thank you for your marvellous feedback - I will be sure to share it with our lovely kitchen team!
Her en suite room is light and pleasant and is always kept spotlessly clean, as are all the attractive common areas of the care home and the gardens.
At mealtimes, there is a choice of dishes with the option of a lighter or snack meal if this is preferred. All have been enjoyed.
My thanks to all concerned for facilitating my mother's transition to living in residential care.
It is brilliant to hear that both yourself and your mother have felt welcome at Tonbridge House from the beginning and that your mother has transitioned well into life at our home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 November 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (0)
- 27 Jul 2026
There was plenty of football fever at Tonbridge House during our World Cup Sweepstake, and we're delighted to share that together we raised an amazing £100 for Help for Heroes!...
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 26 Jun 2026
Last Sunday, we hosted a special Father’s Day tea for all our amazing fathers, grandfathers and great grandfathers at our home. It was a joy to serve a wonderful selection...
There are no upcoming events for Tonbridge House Care Home.
Awards / Recognitions (14)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 30 Jan 2026Recipient: Porthaven Care Homes
- 01 Jan 2026Recipient: Porthaven Care Homes
Accreditations
There are no accreditations posted yet for Tonbridge House Care Home.
Meet the Team (1)

Hello, my name is Rebekah Dorey, and I am the Client Services Manager here at Tonbridge House.
I have been working with the NHS in Patient Flow for the past 8 years and recently joined Tonbridge House. My role is to support individuals and families exploring care options by providing clear, helpful information and guiding them through the admissions process with ease and reassurance. I take great pride in meeting with families, understanding their needs and working together to ensure their loved ones receive compassionate care while continuing to enjoy a fulfilling and engaging lifestyle in our home.
Outside of work, I enjoy walking, mountain biking, going to the gym and skiing when I get the opportunity. I also enjoy spending time and having fun with my 2 grandchildren.
Frequently Asked Questions about Tonbridge House Care Home
What types of Care is Tonbridge House Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Tonbridge House Care Home have?
There are 63 Single Rooms.
What are the Facilities & Services at Tonbridge House Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Tonbridge House Care Home to the centre of Tonbridge?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tonbridge House Care Home to verify any information. View our terms and conditions. Tonbridge House Care Home has an Enhanced Service -more info.