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Tonbridge House Care Home

36 Quarry Hill Road, Tonbridge, Kent TN9 2RS
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Tonbridge House is by far the best care home I have had experience of.Louise G(Niece of Resident/Service User)
Tonbridge House Care Home, Tonbridge
The facilities are great, the rooms are very modern and clean,S N(Son of Resident/Service User)
Tonbridge House Care Home, Tonbridge
The care given to my mother fills me with confidence for her well being.L L(Daughter of Resident/Service User)
Tonbridge House Care Home, Tonbridge

Situated close to the historic and thriving town of Tonbridge, Tonbridge House Care Home provides professional and empathetic 24 hour residential, dementia, nursing and respite care for individuals living in Kent. Purpose-built to meet the changing needs of its residents, Tonbridge House delivers care in a modern yet comfortable environment with numerous communal living and dining rooms. Tonbridge House also features a café, a hair and nail salon, a dedicated...  

Care Provided by Tonbridge House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,095N/A
Nursing CareFrom £2,350N/A

The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.

Their Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.

This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.

For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.

Please call them to discuss availability and arrange a visit.

Contact Tonbridge House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Theresa Steed(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (63)

Visiting

  • Visitors are welcome at any time.

Parking

  • On site parking available via Quarry Hill Road.

Tonbridge House Care Home Reviews (91)

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9.9

Tonbridge House Care Home has a Review Score of 9.9 (9.875) out of 10, based on 26 reviews in the last 2 years. Over all time Tonbridge House Care Home has 91 reviews.

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Showing 91 reviews matching selected criteria
Review from Maria V (Regular Volunteer) published on 29 July 2026 Submitted via Website
Overall Experience

Nina, my PAT dog, and I have now visited the care home several times, and we have always received a warm welcome from the staff. The residents are a pleasure to visit, and they clearly enjoy spending time with Nina. It is lovely to see the smiles she brings and the positive impact our visits have on everyone.

Reply from Theresa Steed, Home Manager at Tonbridge House Care Home

Thank you so much for your wonderful review! It's always a joy to see you and your furry friend here at Tonbridge House. We look forward to every visit you make with Nina.

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Review from Claire K (Daughter of Resident) published on 27 July 2026 Submitted via Website
Overall Experience

After over 2 years as a resident at this wonderful care home Mum passesd away. We can not thank Christine and the whole team on Scotney enough for the dignity, dedication and care they showed to Mum and the family during her final weeks. We had always been delighted with the level of care and support at the home and the end of life care made the journey for us all so much easier to accept. We truly feel they went above and beyond what was expected and thank them all from the bottom of hearts.

Reply from Theresa Steed, Home Manager at Tonbridge House Care Home

Thank you for taking a moment to leave us such heartwarming feedback during this difficult time. It was an honour and a pleasure to care for your lovely mum, who we miss dearly. Please know you are always welcome at Tonbridge House.

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Review from I D (Wife of Resident) published on 30 June 2026 Submitted via Postal Card
Overall Experience

Another good review for this wonderful home to show how they care for relatives as well as residents. I celebrated my birthday with a sit down Sunday lunch in the private dining room together with 7 other members of my family. It was lovely for my husband, a resident, to be included in this family gathering. Darren did us proud with a lovely traditional Sunday lunch, and produced a wonderful birthday cake which was quite unexpected. An example of how the staff at Tonbridge House always go the extra mile.

Reply from Theresa Steed, Home Manager at Tonbridge House Care Home

Thank you for your thoughtful review. We are delighted to hear that you had an enjoyable birthday celebration at Tonbridge House and that your husband was able to participate in this significant occasion. We look forward to continuing to create meaningful memories together.

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Review from Denise V (Wife of Resident) published on 17 June 2026 Submitted via Postal Card
Overall Experience

For my husband's birthday I booked a buffet luncheon in the private dining room for 10 family members, including 5 grandchildren. The chef had to deal with varied dietary requirements including a serious peanut allergy and gluten free food. The spread which greeted us was a fantastic variety of savoury and sweet finger food and drinks. The G.F birthday cake was delicious and presentation was first class. Well done!

Reply from Rachelle Minter, Home Manager at Tonbridge House Care Home

Thank you for your feedback. It is great to hear you enjoyed yourselves.

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Review from Debbie H (Daughter of Resident) published on 1 April 2026 Submitted via Website
Overall Experience
I cannot thank everyone at Tonbridge House enough for the care they have given Mum over the last few weeks and the support given to myself and my sister through an extremely emotional time.

I am so grateful that we found this lovely place.

Reply from Rachelle Minter, Home Manager at Tonbridge House Care Home

Thank you for taking a moment to leave us such kind feedback. It has been an honour to care for your lovely mum and to provide support for you and your sister during this time.

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Review from Suzanne R (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card
Overall Experience

We love the opportunity to eat with our mum in the 'family dining room'. The food here is of an exceptional standard and the chef is always cheerful and accomodating. Also the Valentines afternoon tea was wonderful better than the afternoon tea at a London landmark! Scones and cakes were delicious and the entertainment was fabulous!

Reply from Matthew Anstee-Brown, Home Manager at Tonbridge House Care Home

Thank you so much for your kind words about Tonbridge House. We're pleased to hear that you enjoy dining with us. We look forward to welcoming you back for more delicious meals and entertainment in the future!

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Review from Lisa H (Friend of Resident) published on 26 February 2026 Submitted via Website
Overall Experience
I have been to the Valentine's day afternoon tea time with my lovely friend (she is a resident) and I just wanted to say a heartfelt thank you for the lovely afternoon tea. Everything was beautifully arranged, and it was such a warm and welcoming experience. The delicious treats, the tea, and most of all the wonderful company made it truly special. Special thanks to Kelly, Katie, Kate, the excellent chef and kitchen staff and everyone who was involved. Thank you very much!

It was a joy to spend the afternoon together, and it really brightened our day. Thank you for creating such a comfortable and cheerful atmosphere for everyone.

Reply from Matthew Anstee-Brown, Regional Director at Tonbridge House Care Home

Thank you for taking the time to leave a wonderful review of Tonbridge House. We truly appreciate your kind words and are delighted to hear that our team made your Valentine's Day special. Your experience means a lot to us.

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Review from L L (Daughter of Resident) published on 26 February 2026 Submitted via Website
Overall Experience
We were so impressed with the quality and presentation of the "Afternoon at a high end hotel" Valentines day tea.
We felt very lucky to be invited to enjoy this wonderful event, with my Mum, as guests.
The Entertainment Team worked very hard to organise and serve the guests and we were very impressed with the Guest Vocalist.

An uplifting and joyous event.

Reply from Matthew Anstee-Brown, Regional Director at Tonbridge House Care Home

Thank you for taking the time to leave a positive review of Tonbridge House. We are delighted to hear that you enjoyed our Valentine's Day event, and we look forward to welcoming you to more events in the future!

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Review from Steve R (Son of Resident) published on 26 February 2026 Submitted via Website
Overall Experience
Kelly and Katie organised a fantastic Valentines afternoon tea for us all to enjoy with my mother, wife, brother and sister in law.
Darren, Kelly's husband, kindly stepped in to sing when the entertainer let them down.
Absolutely fabulous food from the kitchen.
All in all, a wonderful afternoon.

Can't thank everyone enough.

Reply from Matthew Anstee-Brown, Regional Director at Tonbridge House Care Home

Thank you for your kind words about Tonbridge House. We truly appreciate your review, and we are pleased to hear that our team made your Valentine's Day special.

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Review from R F (Husband of Resident) published on 26 February 2026 Submitted via Website
Overall Experience

This is a thank-you to everyone who organised and took part in the Valentine Day's celebrations last Sunday. I was unable to attend myself but I had a remarkably favourable report from a close family friend who visited Tonbridge House and attended the afternoon's events with my wife. You offered an excellent spread of food and it seemed that everyone enjoyed it hugely. Many thanks.

Reply from Matthew Anstee-Brown, Regional Director at Tonbridge House Care Home

Thank you for taking the time to leave a kind review of Tonbridge House! We really appreciate your kind words, and we hope that you can join us at our next event!

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Review from J C (Daughter of Resident) published on 17 February 2026 Submitted via Website
Overall Experience

Tonbridge House have been brilliant since my dad moved in after having had 2 strokes. As a result he needs some nursing care & a team who are very patient when he gets anxious and panicked, & the team are phenomenal at helping him when he is feeling out of sorts. He is encouraged to do lots of activities, has so many opportunities for day trips out and even helps with some activities (like French lessons!). My dad isn't an 'old' man & at first I was concerned that being in 'a home' would be difficult, but it has been the best decision - more mental stimulus and GP & nurse interaction than ever before. He always looks neat & tidy and his room is beautifully clean every day. On his birthday, the chef did an incredible afternoon tea for him & some of our family in the private dining room. It really meant a lot to us. Despite dad sometimes not understanding about why he needs to be looked after, he is happy and starting to settle very well. The staff are brilliant, very thankful for them.

Reply from Matthew Anstee-Brown, Regional Director at Tonbridge House Care Home

Thank you for taking a moment to leave us such a kind review. It is a pleasure and an honour to care for your dad, and I am thrilled to hear you are happy with our home.

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Review from Sally A (Daughter of Resident) published on 13 February 2026 Submitted via Postal Card
Overall Experience

I have been very impressed with the care my dad has received throughout due to the injuries he sustained in the accident meaning broken neck fracture of the spine and head injury and profound deafness. Several hospital visits. They have dealt with everything with care and understanding and supported me too. If I request something for dad, they promptly deal with it, so thank you.

Reply from Nishi Gottlieb, Home Manager at Tonbridge House Care Home

Thank you for taking a moment to leave us a review. It has been an honour to care for your father and assist in his recovery.

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Review from L C (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card
Overall Experience

Mum has dementia and is not able to safely walk, she is very frail 97 year old! I made a special request to entertainment staff (Kelly) for mum and I have to a minibus trip out to Kent - not currently visited. All arrangements were made, liaison between care staff, minibus helper and importantly Kelly was excellent. Mum and I successfully went on this trip, mum was thrilled at being out of the home and we had a lovely trip, although it did rain. I cant thank Kelly enough or her work and effort in achieving this, very well done!

Reply from Gerard Balo, Home Manager at Tonbridge House Care Home

Thank you for taking a moment to leave us your feedback. I am overjoyed to hear you and your mum enjoyed your trip to Kent. I will be sure to pass your kind words along.

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Review from D A (Daughter of Resident) published on 24 December 2025 Submitted via Postal Card
Overall Experience

Mum has been resident at Tonbridge House for the past 18 months, and I cannot express enough gratitude for the quality of care she has received. She first arrived very unwell after a hospital stay, having lost a significant amount of weight - she has been nursed back to stable health. The staff have shown compassion, professionalism and genuine dedication to her well-being. Throughout this time mum has regained strength and is thriving in a supportive, safe environment. The team here not only provide excellent medical and personal care, but they also create a warm, welcoming atmosphere that feels like family.

Reply from Gerard Balo, Home Manager at Tonbridge House Care Home

Thank you for taking the time to leave such a kind review of Tonbridge House. It is an honour to care for your Mum and we are so pleased to hear that you are happy with the care she is receiving with us. You are always welcome at Tonbridge House.

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Review from Sara D (Daughter of Resident) published on 12 November 2025 Submitted via Website
Overall Experience
Tonbridge House has been so wonderful for our 87 year old mother who for the first time in her life required respite care as none of her children was able to care for her during half term week.
Mum was understandably reluctant to go but the welcome and attention she received from the staff was delightful. I too felt reassured.
Daily updates regarding mum''s stay were carried out as promised and my fears for adapting were allayed.

The staff were wonderful and I cannot thank them all enough for making mum feel 'at home'. The week slipped by so quickly not only for mum but for us children too. Very reassuring!

And to hear mum had been involved with crosswords/singing/Dominoes was just wonderful to hear.

Thank you Tonbridge House!!

Reply from Gerard Balo, Home Manager at Tonbridge House Care Home

Thank you for trusting us with the care of your mother. It was a pleasure to have her with us and to be able to get her involved in life at Tonbridge House during her stay. Please do visit us soon for coffee and a catch up!

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Review from Michael R (Son of Resident) published on 29 September 2025 Submitted via Website
Overall Experience
I can't recommend Tonbridge Care Home enough, my mum see her last days here after being a resident for 2yrs
Mum enjoyed taking part in the daily activities and the odd day out.

The staff are amazing they go above and beyond, my mum was made to feel welcome and loved by all staff from arriving at the home to her final days.

Reply from Gerard Balo, Home Manager at Tonbridge House Care Home

Thank you for taking the time to leave a kind review of Tonbridge House. It was an honour to care for your mother. You are always welcome to visit us.

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Review from A C (Resident / Service User) published on 24 September 2025 Submitted via Postal Card
Overall Experience

If I have a real problem, it gets dealt with. The manager will go an extra mile to sort out issues.

Reply from Gerard Balo, Home Manager at Tonbridge House Care Home

Thank you for your kind review! We are pleased to hear you feel this way about Tonbridge House.

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Review from J M (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card
Overall Experience

Everybody at Tonbridge House from the manager, nurses, carers, receptionist, account, laundry and cleaners are extremely helpful, friendly, willing and efficient. Cannot recommend the home highly enough. Dad is settled and happy here!

Reply from Gerard Balo, Home Manager at Tonbridge House Care Home

We are very grateful that you took the time to leave a kind review of Tonbridge House. Thank you for your kind words, and we are pleased to hear your father is happy with us.

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Review from Sarah R (Daughter-in-law of Resident) published on 18 April 2025 Submitted via Postal Card
Overall Experience

We visit my mother-in-law every week and we are always greeted with smiles from the staff. Everyone is so kind and helpful. The activities staff are amazing and so inventive with their themes for the parties. They are always so pleased to see family members. The food the kitchen provides for these occasions is outstanding! We always make sure we have plenty of spaces for the cakes. We couldn't wish for a better place for Mother-in-law to live her last years.

Reply from Gerard Balo, Home Manager at Tonbridge House Care Home

Thank you for your marvellous feedback - I will be sure to share it with our lovely kitchen team!

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Review from Gary K (Son of Resident) published on 11 April 2025 Submitted via Website
Overall Experience
My mother arrived at Tonbridge House in November 2024. Right from the start she was made to feel comfortable and welcome. She has found all members of staff to be kind and helpful, and all queries from myself and my wife on various matters have been answered promptly and efficiently.
Her en suite room is light and pleasant and is always kept spotlessly clean, as are all the attractive common areas of the care home and the gardens.
At mealtimes, there is a choice of dishes with the option of a lighter or snack meal if this is preferred. All have been enjoyed.

My thanks to all concerned for facilitating my mother's transition to living in residential care.

Reply from Gerard Balo, Home Manager at Tonbridge House Care Home

It is brilliant to hear that both yourself and your mother have felt welcome at Tonbridge House from the beginning and that your mother has transitioned well into life at our home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 November 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (19) & Events (0)

News
  • 27 Jul 2026

    There was plenty of football fever at Tonbridge House during our World Cup Sweepstake, and we're delighted to share that together we raised an amazing £100 for Help for Heroes!...

  • 14 Jul 2026

    We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...

  • 26 Jun 2026

    Last Sunday, we hosted a special Father’s Day tea for all our amazing fathers, grandfathers and great grandfathers at our home. It was a joy to serve a wonderful selection...

Upcoming Events

There are no upcoming events for Tonbridge House Care Home.

Awards / Recognitions (14)

Accreditations

There are no accreditations posted yet for Tonbridge House Care Home.

Meet the Team (1)

Rebekah Dorey
Rebekah DoreyJob Title:Client Services ManagerJoined: 2025

Hello, my name is Rebekah Dorey, and I am the Client Services Manager here at Tonbridge House.

I have been working with the NHS in Patient Flow for the past 8 years and recently joined Tonbridge House. My role is to support individuals and families exploring care options by providing clear, helpful information and guiding them through the admissions process with ease and reassurance. I take great pride in meeting with families, understanding their needs and working together to ensure their loved ones receive compassionate care while continuing to enjoy a fulfilling and engaging lifestyle in our home.

Outside of work, I enjoy walking, mountain biking, going to the gym and skiing when I get the opportunity. I also enjoy spending time and having fun with my 2 grandchildren.

Frequently Asked Questions about Tonbridge House Care Home

What types of Care is Tonbridge House Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Tonbridge House Care Home have?

There are 63 Single Rooms.

What are the Facilities & Services at Tonbridge House Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Tonbridge House Care Home to the centre of Tonbridge?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tonbridge House Care Home to verify any information. View our terms and conditions. Tonbridge House Care Home has an Enhanced Service -more info.