
Tonbridge House is by far the best care home I have had experience of.Louise G(Niece of Resident/Service User)

The facilities are great, the rooms are very modern and clean,S N(Son of Resident/Service User)

The care given to my mother fills me with confidence for her well being.L L(Daughter of Resident/Service User)

Tonbridge House is by far the best care home I have had experience of.Louise G(Niece of Resident/Service User)

The facilities are great, the rooms are very modern and clean,S N(Son of Resident/Service User)

The care given to my mother fills me with confidence for her well being.L L(Daughter of Resident/Service User)

Situated close to the historic and thriving town of Tonbridge, Tonbridge House Care Home provides professional and empathetic 24 hour residential, dementia, nursing and respite care for individuals living in Kent. Purpose-built to meet the changing needs of its residents, Tonbridge House delivers care in a modern yet comfortable environment with numerous communal living and dining rooms. Tonbridge House also features a café, a hair and nail salon, a dedicated...
Care Provided by Tonbridge House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Tonbridge House Care Home for full pricing details and T&Cs.
Contact Tonbridge House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Theresa Steed(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Visiting
- Visitors are welcome at any time.
Parking
- On site parking available via Quarry Hill Road.
Tonbridge House Care Home Reviews (91)
Tonbridge House Care Home has a Review Score of 9.9 (9.875) out of 10, based on 26 reviews in the last 2 years.
Over all time Tonbridge House Care Home has 91 reviews.
So happy that dad is being so well cared for, here over a year now in Tonbridge House. Every single care worker is always so positive and forthcoming to dad's urgent requirements. Never a dull moment here, maximum effort maintained, and when something is needed to update or change, it is always pointed out to me as soon as possible. Love everyone's engagement together, to always put a little smile on the resident's faces, no matter how difficult it can be.
The staff at Tonbridge House Care home are exceptional in every respect, helpful and understanding not only with the residents but with us the family members. I would highly recommend them to anyone looking for respite or long term care.
Very impressed with staff friendliness and professionalism. Attention to detail first class, cleanliness of very high standard. Felt more like a holiday home than a care home. Special mention to a certain member of staff who kept us fully informed from day one.
My dad is very happy in Tonbridge House. Always smiling when I come to visit him.
Great home, very friendly staff. Good facilities, caring and efficient carers. Lovely facilities. Overall excellent although the food I believe could be improved.
The welcome and attention to detail for my mother was excellent. The staff are professional and very caring. The standard of cleanliness is excellent. What a superb, overall experience.
My father was a resident at Tonbridge House for the last five months of his life. He had Vascular Dementia. I have the highest possible praise for the accommodation and staff at Tonbridge House. My father loved the food. His room was immaculate. The caring and nursing staff were empathetic and professional. It was a massive weight off my shoulders when he moved in. Now that he has passed away I can look myself in the mirror and tell myself that I did the right thing.
The kindness and consideration she has been given has been exceptional, and the friendliness and welcome for us has been lovely.
We feel they know us and the rest of our family already and remember so many details about us all.
Good, modern facilities available.
The food is all homemade and an exceptional standard of quality and nutrition.
It is a difficult thing to put your loved one into a home but this home is different - a real home.
But after a month she has decided to stay because she likes it so much. She is extremely well cared for; her medical needs and appointments are well managed by the nursing staff. The carers are all very good, treat Mum with dignity and allow her to follow in her interests, such as supper in her room so she could watch the Wimbledon doubles final. They also take her into the garden where she loves to be. The meals are well presented and there is always a choice. We had a very happy family lunch in the dining room on Mum's birthday, this was a special day at a modest cost. There is always a hospitable welcome for visitors.
Thank you for such lovely comments. We're so glad we were able to help your mum and that she's settled in so well. Kind regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 November 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (0)
- 27 Jul 2026
There was plenty of football fever at Tonbridge House during our World Cup Sweepstake, and we're delighted to share that together we raised an amazing £100 for Help for Heroes!...
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 26 Jun 2026
Last Sunday, we hosted a special Father’s Day tea for all our amazing fathers, grandfathers and great grandfathers at our home. It was a joy to serve a wonderful selection...
There are no upcoming events for Tonbridge House Care Home.
Awards / Recognitions (14)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 30 Jan 2026Recipient: Porthaven Care Homes
- 01 Jan 2026Recipient: Porthaven Care Homes
Accreditations
There are no accreditations posted yet for Tonbridge House Care Home.
Meet the Team (1)

Hello, my name is Rebekah Dorey, and I am the Client Services Manager here at Tonbridge House.
I have been working with the NHS in Patient Flow for the past 8 years and recently joined Tonbridge House. My role is to support individuals and families exploring care options by providing clear, helpful information and guiding them through the admissions process with ease and reassurance. I take great pride in meeting with families, understanding their needs and working together to ensure their loved ones receive compassionate care while continuing to enjoy a fulfilling and engaging lifestyle in our home.
Outside of work, I enjoy walking, mountain biking, going to the gym and skiing when I get the opportunity. I also enjoy spending time and having fun with my 2 grandchildren.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tonbridge House Care Home to verify any information. View our terms and conditions. Tonbridge House Care Home has an Enhanced Service -more info.