
I would recommend to any person who wants to be well looked after in their later years.P M(Sister of Resident/Service User)

We can’t believe that we have been lucky enough to find such a gem!Bertie H(Daughter of Resident/Service User)

We have been extremely pleased with the care, staff, and quality of food at Penhurst.P T(Son of Resident/Service User)

I would recommend to any person who wants to be well looked after in their later years.P M(Sister of Resident/Service User)

We can’t believe that we have been lucky enough to find such a gem!Bertie H(Daughter of Resident/Service User)

We have been extremely pleased with the care, staff, and quality of food at Penhurst.P T(Son of Resident/Service User)

Penhurst Gardens Care Home is located in the heart of the Cotswolds in Chipping Norton. The home is surrounded by countryside and is just a short walk from the local high street, set on the site of the former Penhurst School. Penhurst Gardens Care Home opened in December 2016 and provides round-the-clock residential, nursing, dementia and respite care for older people in spacious and elegant surroundings. A café, private dining...
Care Provided by Penhurst Gardens Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Penhurst Gardens Care Home for full pricing details and T&Cs.
Contact Penhurst Gardens Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Lynne Elliott(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2024
Room Information
- Single Rooms (58)
- Single Rooms with ensuite Wet Room (58)
Visiting
- Visitors are welcome at any time.
Parking
- Ample parking available on site.
Penhurst Gardens Care Home Reviews (186)
Penhurst Gardens Care Home has a Review Score of 9.7 (9.734) out of 10, based on 30 reviews in the last 2 years.
Over all time Penhurst Gardens Care Home has 186 reviews.
I have enjoyed being here. help has been great and have made many friends
It is great to hear you are happy living with us here at Penhurst Gardens.
I had a very satisfactory respite stay at Penhurst between the 7th of March and the 11th of April 2026, following replacement knee surgery. I find the facilities, food and the staff all excellent. Staff very caring and helpful. Indeed the whole stay and surroundings were all very much fit for purpose for my needs. Based on my experience, I wouldn't hesitate in recommending Penhirst to others with similar needs.
Thank you for your great feedback. I am glad to hear you had a good stay at Penhurst Gardens and that we were able to assist in your recovery. Please do visit again soon for coffee and a catch up.
I am delighted with the care my relatives have received over the last month. The care home Manager and all the staff have gone out of their way to help them settle in . I could not ask for more, it feels very homely.
Thank you so much for taking the time to leave a review. We are so pleased that your relatives are enjoying their stay and that we were able to provide you peace of mind.
I have found the staff at Penhurst to be nothing other than kind, patient & extremely helpful. I know I can rest assured that my friend is well cared for. They encourage participation in the many activities and the facilities are always bright, immaculately clean, warm & welcoming. They really get to know the residents as people & tailor their approach to best meet the individuals needs. A huge thank you for all your care & patience.
Thank you for taking the time to leave a kind review of Penhurst Gardens. We really appreciate your thoughtful feedback. It is our honour to care for your friend.
My sister was in your care home for end-of-life care. I really couldn't believe how good everything was - it exceeded our expectations. Of particular note was the kindness, care and compassion of your staff. And this was right across the board from the very top down. Thank you. There was always a smile and greeting even if I was just visiting and walking down the corridor. I am so grateful for all you did for my sister. Lovely atmosphere.
Thank you so much for your heartfelt review of Penhurst Gardens. Your kind words truly touch us, and we're so grateful that you feel positively about our home. It was a privilege to care for your sister, and we are honoured that we could support you and your family during this time.
My mother fell ill and the nurse in charge on the day was excellent. She made the correct decision of calling for NHS assistance whilst also listening to my wishes. She was on duty for the next 2 days and kept other staff members updated.
I am glad to hear you feel your mother's illness was handled appropriately by our team.
Mum is living with dementia and everyone has been so helpful and responsive to her and our family from the very beginning and through some challenging times. Staff have taken time to get to know her and us. Mum is and has always been very independent and this has been respected and she has been shown great understanding. I have been impressed with the staff in all roles accommodating me to remain involved with mum's care, I visit frequently and there is always a warm welcome. There is plenty of laughter and a real sense that the staff know mum and can meet her needs on a very personal level. The activities team offer a variety of events for mum to enjoy if she chooses, including church services and music /singing, it's lovely to see the animals come into the care home especially visiting dogs - always a hit with mum. The friendly, happy environment and the open door responsive policy of Lynne and her team is welcome. Mum is in a safe, happy place being well looked after, thank you.
Thank you for your heartwarming feedback. It is great to hear you are happy with every aspect of our home and your lovely mum's care.
All the staff are friendly and professional and go the extra mile to keep my mother comfortable, clean and content. Her room is always immaculate with her personal possessions respected and nicely arranged.
She is offered a wide variety of activities to fill her day and basically generally pampered in a really caring and positive way. She has genuine affection and attachment to all those who look after her.
She eats and sleeps well and is always cosily arranged in her bed whenever I visit.
I couldn't hope for a nicer place. Thank you to everyone at Penhurst.
Thank you for taking the time to leave such a kind review of Penhurst Gardens. We are so appreciative of your positive feedback; it is our honour to care for your Mother.
Perhaps the easiest way to describe my experience here is to say I feel 'at home'.
Thank you for leaving such a kind review of our home. We are so pleased to hear that you feel at home with us. It is our honour to care for you.
I have found all staff friendly and courteous - nothing is too much trouble. The food is well prepared and cooked with a very varied menu. Decor of Penhurst Gardens is good and cleaning good. It is useful to be able to make use of the laundry. I haven't felt like making use of the activites but they appear to be very varied.
Thank you for taking the time to leave a kind review of Penhurst Gardens. We are so pleased to hear that you feel positively about living in our care. It is an honour to have you with us.
My dad was placed in to care in January 2026, following a permanent brain injury. I looked at 58 care homes across local counties, created a shortlist, of which Penhurst Gardens was one. As soon as we arrived my family was stunned by the amazing facilities and welcoming staff. Lynne the care home manager is an absolute asset to the home, and really took the time to explain not just the facility but the process before admission and what to expect during settlement and longer term, something other homes did not do. Rather than just focussing on "trying to get a sale", it was clear from the beginning that my dad's wellbeing, and finding the right home, was the focus. As we toured the facility we met other staff, all of whom were extremely polite and professional. The facility itself, wow, it is like a 5 star hotel but whilst still keeping a homely friendly familiar feel. Dad has been there for three weeks now, and we know we definitely made the right choice, cannot recommend it enough.
Thank you for taking the time to leave such a kind and thoughtful review of Penhurst Gardens. It is an honour to care for your Dad, and I am pleased to hear that I could help you and your Dad.
Overall happy with care and general surroundings. The food could be more basic, it can be a little too fine dining for my usual liking. More hearty basic meals would be lovely.
Thank you for your valuable feedback. I will be sure to pass this along to our kitchen team. If you would like to discuss this further, please do come and see me - my door is always open.
All staff day and night were very helpful. Everyone was friendly and made me feel extremely welcome. An excellent place to stay for respite. No complaints, all very good.
Thank you so much for taking the time to leave a lovely review of Penhurst Gardens. Please know that you are always welcome to visit!
My mum is unable to communicate so this review is my own experience. It has been an extremely turbulent 12 months for us both, but all of the staff have been wonderful. Everyone has worked hard to help Mum communicate and everyone has been a huge comfort and support to me. Thank you to everyone at Penhurst Gardens for helping us work through a challenging time. Not sure how I would cope without you.
Thank you for taking a moment to leave us such heartfelt feedback. We work hard to ensure not only our residents feel supported but their loved ones too, so I am glad to hear you feel this has been the case. Please know you are always welcome at Penhurst Gardens.
Very happy with all help and support. All staff been fantastic.
Thank you for your feedback. It is great to hear you feel our team have been helpful and supportive.
Mum went into Penhurst Gardens when she knew she was very ill, in fact she only had a few weeks to live. She felt that she was treated well by the staff. Her room was pleasant, clean and well-maintained. The only reason for marking down the review is that there was a data breach where her details were sent to a 3rd party, however this was dealt with very professionally. Food was good, although she could eat very little. As a family, we felt happy that she was in the best place for her final days.
Thank you for taking a moment to leave us a review during this difficult time. It was an honour to have your mum with us and be able to provide her with comfort and care during her final days. I must once again apologise for the data breach; we have since taken measures to ensure such a situation does not occur in the future.
I am a service user and happy here. Good service and have been made aware of activities. Have a good working relationship with the staff and management.
It is great to hear you are happy living here at Penhurst Gardens. It is a pleasure to have you with us.
Always very helpful. Very clean and tidy. Great positive energy from the team.
Thank you for taking a moment to leave us a review. Our team work hard to be as supportive and positive as possible, so it is great to hear you feel this is the case.
From the moment I stepped through the doors of Penhurst Gardens, I was struck by the warm, friendly, atmosphere. The staff here are not just caregivers; they are genuinely happy, engaged individuals who create a welcoming environment for both residents and visitors alike.
Every visit has been a delight, with a variety of engaging activities from singing and movement classes, to painting sessions (often accompanied by Prosecco), and craft. The residents are happy, and it's clear that they thrive in this vibrant community.
The bistro provides the perfect opportunity for one-to-one time with loved ones, allowing for meaningful interactions away from the care home lounge, yet still within the warmth of the home.
The overall facilities are absolutely excellent. Overall, our experience at Penhurst Gardens has been overwhelmingly positive, and I wholeheartedly recommend it for anyone seeking a supportive and joyful environment for a loved one.
Thank you for taking the time to leave us such a wonderful review. We are delighted to hear that you are happy with your experience at Penhurst Gardens and I look forward to sharing your kinds words with our team.
My mother went into Penhurst Gardens for respite care. From the first enquiry to the day she left, staff were brilliant: supportive, kind, thoughtful, caring and efficient. We chose Penhurst Gardens because I had already heard very good comments from friends who had had family members living there. Even so, I had no idea that the experience would be so personalised and so good. Accommodation was attractive, peaceful and clean. Food was superb and tailored to my mother's needs. Staff were amazing at getting to know my mother without being intrusive and then making sure she had the environment she needed. Also, the setting of the care home is lovely: peaceful and surrounded by green space but also close to the centre of Chipping Norton. In all, a superb experience. Thank you so much!
Thank you for taking the time to leave a kind review of Penhurst Gardens. It is an honour to care for your mother, and we are so pleased to hear that you are happy with the care that she is receiving with us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 December 2017Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (1)
- 27 Jul 2026
Our residents enjoyed another wonderful Timeless Art Session with our Activities and Wellbeing Coordinator, Lilly. Together, we took a fascinating journey through the life of the legendary artist Jackson Pollock,...
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 26 Jun 2026
This Armed Forces Day, we were proud to honour the veterans living in our home with a special Veterans Appreciation Lunch held in our private dining room. As a heartfelt...
- 06 Aug 2026Organiser: Penhurst Gardens Care Home
Awards / Recognitions (22)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 28 Apr 2026Recipient: Penhurst Gardens Care Home
- 30 Jan 2026Recipient: Porthaven Care Homes
Accreditations
There are no accreditations posted yet for Penhurst Gardens Care Home.
Meet the Team (8)

Hello, my name is Lynne Elliott, and I have been a part of the Penhurst Gardens team since 2024.
I have worked within the care sector for many years, and supporting and enhancing people’s lives has always been my vocation. I am passionate about making a positive difference, whatever that may look like for each person.
Throughout my career, I have enjoyed a wide range of roles across different care settings and have worked across the country. These experiences have allowed me to continually develop my knowledge, skills and understanding of best practice within health and social care.
What I value most about my role is the opportunity to meet new people and the variety that each day brings. I find great satisfaction in building meaningful relationships and adapting my approach to meet individual needs whilst continuing to learn through Porthaven.
I hold a range of qualifications that support my practice, which include qualifications in administration, business, a Registered Managers Award, a Higher National Diploma in Health and Social Care and a Level 5 Diploma in Leadership for Health and Social Care. These, combined with my experience, enable me to work in a professional yet personable manner, always placing the individual at the heart of what I do.

Hello, my name is Tasha, and I am the Deputy Clinical Manager here at Penhurst Gardens Care Home.
I qualified with a degree in nursing in the Philippines and moved to England in 2011. I conducted my Bachelor of Science in International Nursing at the University of Hertfordshire and took an Overseas Nurse's Programme at the University of Northampton.
I have worked my way to where I am now through dedication, hard work and working closely with my team to ensure they feel supported, appreciated and listened to every single day. As a team, we strive to deliver excellent person-centred care to all of our residents. We work hard to enrich their lives and create an environment where our residents feel safe and secure.
Outside of work, I enjoy reading and spending time with my family. We love to travel, discover new cultures and try new cuisines!

Hello, my name is Beth, and I am the Residential Dementia Care Manager here at Penhurst Gardens.
I have worked in health and social care since 2018 and have developed my knowledge through completing my NVQ Level 3 in Lead Adult Care, alongside a range of additional training. I am passionate about delivering truly person-centred care, ensuring each individual's needs are met while working closely with families so that everybody feels welcome and supported. My main focus is to ensure our residents, their loved ones and friends and our team feel supported at Penhurst Gardens.

Hello, my name is Ivo, and I am the Head Chef here at Penhurst Gardens.
Inspired by a love of cooking that was passed down from my grandmother, I began my culinary career in Bulgaria in 1991. Since then, I have worked as a chef on a cruise liner, at the Ritz Private Club, and I have continued my journey in the UK over the past 23 years.
Since joining Porthaven in November 2020, I have thoroughly enjoyed creating fresh, nutritious dishes for our residents, always focusing on flavour, presentation and ensuring every meal is truly enjoyable.

Hello, my name is Lilly Taylor, and I am the Activities and Wellbeing Coordinator here at Penhurst Gardens.
I am very passionate about creative arts and expression through different mediums as well as fitness and wellbeing. I have always aspired to work in a position where encouragement, positivity and creativity were at the forefront.
Since joining the team at Penhurst Gardens, my priority has been to develop a personalised, whole-home approach and to inspire our residents and team members to step out of their comfort zones. I hope to continue the growth of the supportive, cheerful and exciting energy that Penhurst Gardens already has. My focus is always on ensuring that our residents are supported to try new things and progress with existing passions.

Hello, my name is Von, and I am the Night Manager here at Penhurst Gardens.
I qualified as a nurse in the Philippines and joined Porthaven as a team leader. I took up my Bachelor of Science in International Nursing at the University of Hertfordshire in 2011 and completed my Level 5 Diploma in Leadership for Health and Social Care in 2018.
As the night manager, I oversee our night team and nightly activities, as well as assisting and encouraging our residents in maintaining their nightly routines, supporting independence as much as possible.
Outside of work, I like to travel with my family, discover new places and try new cuisines. I also like to play sports with my children, especially football, surfing, skiing and biking.

Hello, my name is Nicoleta, and I am the Residential Care Manager here at Penhurst Gardens.
I have an NVQ Level 3 in Health and Social Care and am currently undertaking my NVQ Level 4.
I am dedicated and compassionate in my role and committed to ensuring that, alongside my team, we deliver high-quality, person-centred care. I pay particular attention to safeguarding, care planning and ensuring full compliance with regulatory standards. I consider myself to be supportive, organised and focused on resident wellbeing, team development and continuous improvement.

Hello, my name is Di, and I am the Home Administrator here at Penhurst Gardens.
I have an NVQ Level 5, my Medication Competency and was previously a finalist in the South East Great British Care Awards in the Ancillary Worker Category.
I thoroughly enjoy working at Penhurst Gardens, as no two days are the same. I never feel like I am going to work, as Penhurst Gardens is a welcoming, friendly home, and everybody is so supportive.
In my spare time, I like to listen to all types of music, and I am a member of the Oxford Gospel Choir. I also enjoy going to the theatre.
Frequently Asked Questions about Penhurst Gardens Care Home
What types of Care is Penhurst Gardens Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Penhurst Gardens Care Home have?
There are 58 Single Rooms.
What are the Facilities & Services at Penhurst Gardens Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Penhurst Gardens Care Home to the centre of Chipping Norton?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Penhurst Gardens Care Home to verify any information. View our terms and conditions. Penhurst Gardens Care Home has an Enhanced Service -more info.