
I would recommend to any person who wants to be well looked after in their later years.P M(Sister of Resident/Service User)

We can’t believe that we have been lucky enough to find such a gem!Bertie H(Daughter of Resident/Service User)

We have been extremely pleased with the care, staff, and quality of food at Penhurst.P T(Son of Resident/Service User)

I would recommend to any person who wants to be well looked after in their later years.P M(Sister of Resident/Service User)

We can’t believe that we have been lucky enough to find such a gem!Bertie H(Daughter of Resident/Service User)

We have been extremely pleased with the care, staff, and quality of food at Penhurst.P T(Son of Resident/Service User)

Penhurst Gardens Care Home is located in the heart of the Cotswolds in Chipping Norton. The home is surrounded by countryside and is just a short walk from the local high street, set on the site of the former Penhurst School. Penhurst Gardens Care Home opened in December 2016 and provides round-the-clock residential, nursing, dementia and respite care for older people in spacious and elegant surroundings. A café, private dining...
Care Provided by Penhurst Gardens Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Penhurst Gardens Care Home for full pricing details and T&Cs.
Contact Penhurst Gardens Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Lynne Elliott(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2024
Room Information
- Single Rooms (58)
- Single Rooms with ensuite Wet Room (58)
Visiting
- Visitors are welcome at any time.
Parking
- Ample parking available on site.
Penhurst Gardens Care Home Reviews (186)
Penhurst Gardens Care Home has a Review Score of 9.7 (9.734) out of 10, based on 30 reviews in the last 2 years.
Over all time Penhurst Gardens Care Home has 186 reviews.
This home is a breath of fresh air. Offered tea on arrival, every staff member so far is friendly and food on another level! Setting superb. My gran died last year after 2 years in another home, this is day and night compared to there.
Thank you so much for the kind review. From all the team, we are so sorry for your loss, your gran will be dearly missed by the Penhurst family. Take care of yourself.
A complete pleasure to visit the home. All staff are extremely friendly and nothing is too much trouble for them. The care and attention given to my mother-in-law is superb and given her a new lease of life. Although she doesn't get many visitors, she is encouraged to mix and make friends with other residents and I always leave her in a very cheerful state of mind. Her personal tragedy of losing a 2nd daughter in the last couple of years was handled with great skill and the benefits of this are still apparent, improving every month. Thank you Penhurst, you've taken a great weight off my mind!
It's wonderful that you have taken the time to acknowledge that the care and attention given to your mother-in-law is superb and has given her a new lease of life. It's something everyone at Porthaven takes pride in.
I began volunteering here at Penhurst Gardens before the pandemic and recently started again. I have done one-to-one talking to residents and knitting with a group. The staff are outstanding, friendly, helpful and caring. The home is so beautifully furnished clean and comfortable. I look forward to my weekly visits.
Thank you so much for your time, our residents and I truly appreciate your time and support.
The staff are very professional and diligent and treat my mother with the utmost care and dignity, but above all with loads of love!
As a dementia patient that is what she responds best to and at Penhurst Gardens she receives love and care in abundance.
Thank you for such lovely comments and high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. Thank you.
The King's Coronation event was great fun, good food and Nanna seemed to really enjoy it.
Thank you for your lovely feedback. It was indeed great fun and we're delighted your nanna really enjoyed it.
I found myself in the very unexpected and upsetting position of having to find a care home for my lovely 67 year old husband who unfortunately has been diagnosed with two sorts of dementia. I looked at a number of care facilities which were excellent in their own way but it wasn't until I visited Penhurst Gardens Care Home that I knew the type of home that I had been seeking for my husband existed. As we drove away that day I knew that I needn't look further. From our first meeting to my husband moving into the home, everything has progressed far more smoothly than I had expected. Of course it's very early days in our experience but I have been very impressed with the care, understanding and genuine interest that every member of the team that I have encountered has shown.
Thank you for your incredible comments. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback.
Perfect! Friends and family welcomed - the icing on the cake.
How lucky am I?
Denmntia team and team leader, plus the activities teams are excellent at listening and addressing concerns.
All staff from managers to cleaners are polite, helpful and friendly.
Made us all feel welcome.
Mum loves the food and I've never seen her eat so well!
Mum was reluctant to ask for help/use call bell initially, but staff gently encouraged Mum to do so, so she has been.
Most importantly, Mum feels safe, happy and relaxed.
Haven't completed a rating for activities, as none attended. Thank you.
Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.
My mother received the warmest welcome from every single member of staff throughout. The admin staff were always on hand and extremely helpful with every single request. My mother felt tenderly cared for post-surgery and it was a joy to us to see her heal and thrive under the gentle care and support of all the staff. Wonderful clean, modern facilities and we'd recommend booking the formal dining experience.
Thank you for your incredible comments. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback.
Very welcoming experience on arriving. Felt my mother-in-law is in a great place. All the staff seem to care an awful lot for the job they do.
Thank you for such lovely comments and high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.
My mum lives at Penhurst. I can always see her anytime I like with the family.
I would like to thank you for taking the time to share your experience. We appreciate how difficult it can be for loved ones when an individual makes the decision to move into a care home. Thank you for entrusting us with the care of your mum.
I have been made to feel safe.
We are absolutely delighted you have chosen to stay with us at Penhurst Gardens. I am so glad you feel safe, you really are a pleasure to be around. I will be sure to pass on your wonderful comments to the wider team as I know they will be extremely grateful!
Residents get bored, so popping in and chatting for five mins helps relieves the boredom.
What wonderful praise - thank you so much! I will be sure to share your feedback with the team, they will be delighted.
The initial enquiry and first visit to Penhurst Gardens were warm and welcoming. All conversations were conducted sensitively and professionally, with every small detail taken into consideration. The respite care received took into account all of Dad's specific needs, and as visitors, we were shown the same kindness and respect as he was.
Penhurst Gardens Care Home is a wonderful home, very welcoming when entering and showed very professional procedures to ensure the safety of my grandmother's health (making sure everyone is healthy to enter), the rooms are large and full of light, her room is facing the garden which is grans favourite place. All the staff look after my grandmother and are very attentive to her needs. The food is fantastic and they will cater to her preferences. I am very pleased with the care for my grandmother she is very happy.
I arrived as a wreck, (no fault of the hospital) at Penhurst Gardens in January 2021. At the end of July I departed as a functioning citizen. My sojourn was a thoroughly happy one and it was pleasant to make some new friends. conversations here were always therapeutic.
Thank you for such a wonderful review! Your comments are greatly appreciated and the team will be delighted their hard work and dedication has been recognised. We look forward to seeing you again.
My life wasn't where I thought it would be a few weeks ago. Since coming into Penhurst Gardens Care home it has been a very comfortable easy move and I am starting to feel more settled. The staff here are all really lovely. I am able to wander and walk around the lovely garden too.
We are thrilled that you feel settled! We adore seeing your...
I have been associated with Penhurst Garden Care Home from shortly after it opened, first as someone who visited a close friend who was a resident there and subsequently as a volunteer. I have never had anything but the highest regard for the home. From the moment you arrive at reception, the atmosphere is welcoming. The residents are treated with compassion and dignity, the rooms and facilities are excellent and it is hard to find fault. It is a happy place to be. If the time comes when I require full times care I cannot think of anywhere I would prefer to be than Penhurst Gardens care Home.
Thank you for such a wonderful review! Your comments are greatly appreciated, and the team will be delighted their hard work and dedication have been recognised.
It has been such a comfort to be here as we are so cared for and I am not losing my husband, like whenever we used to go out. He is very settled here as long as he sees me.
Thank you so much for your wonderful feedback; it makes all the wonderful work the team do worthwhile. It is our pleasure to care for you both. We really enjoy you being part of the Penhurst Gardens family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 December 2017Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (1)
- 27 Jul 2026
Our residents enjoyed another wonderful Timeless Art Session with our Activities and Wellbeing Coordinator, Lilly. Together, we took a fascinating journey through the life of the legendary artist Jackson Pollock,...
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 26 Jun 2026
This Armed Forces Day, we were proud to honour the veterans living in our home with a special Veterans Appreciation Lunch held in our private dining room. As a heartfelt...
- 06 Aug 2026Organiser: Penhurst Gardens Care Home
Awards / Recognitions (22)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 28 Apr 2026Recipient: Penhurst Gardens Care Home
- 30 Jan 2026Recipient: Porthaven Care Homes
Accreditations
There are no accreditations posted yet for Penhurst Gardens Care Home.
Meet the Team (8)

Hello, my name is Lynne Elliott, and I have been a part of the Penhurst Gardens team since 2024.
I have worked within the care sector for many years, and supporting and enhancing people’s lives has always been my vocation. I am passionate about making a positive difference, whatever that may look like for each person.
Throughout my career, I have enjoyed a wide range of roles across different care settings and have worked across the country. These experiences have allowed me to continually develop my knowledge, skills and understanding of best practice within health and social care.
What I value most about my role is the opportunity to meet new people and the variety that each day brings. I find great satisfaction in building meaningful relationships and adapting my approach to meet individual needs whilst continuing to learn through Porthaven.
I hold a range of qualifications that support my practice, which include qualifications in administration, business, a Registered Managers Award, a Higher National Diploma in Health and Social Care and a Level 5 Diploma in Leadership for Health and Social Care. These, combined with my experience, enable me to work in a professional yet personable manner, always placing the individual at the heart of what I do.

Hello, my name is Tasha, and I am the Deputy Clinical Manager here at Penhurst Gardens Care Home.
I qualified with a degree in nursing in the Philippines and moved to England in 2011. I conducted my Bachelor of Science in International Nursing at the University of Hertfordshire and took an Overseas Nurse's Programme at the University of Northampton.
I have worked my way to where I am now through dedication, hard work and working closely with my team to ensure they feel supported, appreciated and listened to every single day. As a team, we strive to deliver excellent person-centred care to all of our residents. We work hard to enrich their lives and create an environment where our residents feel safe and secure.
Outside of work, I enjoy reading and spending time with my family. We love to travel, discover new cultures and try new cuisines!

Hello, my name is Beth, and I am the Residential Dementia Care Manager here at Penhurst Gardens.
I have worked in health and social care since 2018 and have developed my knowledge through completing my NVQ Level 3 in Lead Adult Care, alongside a range of additional training. I am passionate about delivering truly person-centred care, ensuring each individual's needs are met while working closely with families so that everybody feels welcome and supported. My main focus is to ensure our residents, their loved ones and friends and our team feel supported at Penhurst Gardens.

Hello, my name is Ivo, and I am the Head Chef here at Penhurst Gardens.
Inspired by a love of cooking that was passed down from my grandmother, I began my culinary career in Bulgaria in 1991. Since then, I have worked as a chef on a cruise liner, at the Ritz Private Club, and I have continued my journey in the UK over the past 23 years.
Since joining Porthaven in November 2020, I have thoroughly enjoyed creating fresh, nutritious dishes for our residents, always focusing on flavour, presentation and ensuring every meal is truly enjoyable.

Hello, my name is Lilly Taylor, and I am the Activities and Wellbeing Coordinator here at Penhurst Gardens.
I am very passionate about creative arts and expression through different mediums as well as fitness and wellbeing. I have always aspired to work in a position where encouragement, positivity and creativity were at the forefront.
Since joining the team at Penhurst Gardens, my priority has been to develop a personalised, whole-home approach and to inspire our residents and team members to step out of their comfort zones. I hope to continue the growth of the supportive, cheerful and exciting energy that Penhurst Gardens already has. My focus is always on ensuring that our residents are supported to try new things and progress with existing passions.

Hello, my name is Von, and I am the Night Manager here at Penhurst Gardens.
I qualified as a nurse in the Philippines and joined Porthaven as a team leader. I took up my Bachelor of Science in International Nursing at the University of Hertfordshire in 2011 and completed my Level 5 Diploma in Leadership for Health and Social Care in 2018.
As the night manager, I oversee our night team and nightly activities, as well as assisting and encouraging our residents in maintaining their nightly routines, supporting independence as much as possible.
Outside of work, I like to travel with my family, discover new places and try new cuisines. I also like to play sports with my children, especially football, surfing, skiing and biking.

Hello, my name is Nicoleta, and I am the Residential Care Manager here at Penhurst Gardens.
I have an NVQ Level 3 in Health and Social Care and am currently undertaking my NVQ Level 4.
I am dedicated and compassionate in my role and committed to ensuring that, alongside my team, we deliver high-quality, person-centred care. I pay particular attention to safeguarding, care planning and ensuring full compliance with regulatory standards. I consider myself to be supportive, organised and focused on resident wellbeing, team development and continuous improvement.

Hello, my name is Di, and I am the Home Administrator here at Penhurst Gardens.
I have an NVQ Level 5, my Medication Competency and was previously a finalist in the South East Great British Care Awards in the Ancillary Worker Category.
I thoroughly enjoy working at Penhurst Gardens, as no two days are the same. I never feel like I am going to work, as Penhurst Gardens is a welcoming, friendly home, and everybody is so supportive.
In my spare time, I like to listen to all types of music, and I am a member of the Oxford Gospel Choir. I also enjoy going to the theatre.
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