
I would recommend to any person who wants to be well looked after in their later years.P M(Sister of Resident/Service User)

We can’t believe that we have been lucky enough to find such a gem!Bertie H(Daughter of Resident/Service User)

We have been extremely pleased with the care, staff, and quality of food at Penhurst.P T(Son of Resident/Service User)

I would recommend to any person who wants to be well looked after in their later years.P M(Sister of Resident/Service User)

We can’t believe that we have been lucky enough to find such a gem!Bertie H(Daughter of Resident/Service User)

We have been extremely pleased with the care, staff, and quality of food at Penhurst.P T(Son of Resident/Service User)

Penhurst Gardens Care Home is located in the heart of the Cotswolds in Chipping Norton. The home is surrounded by countryside and is just a short walk from the local high street, set on the site of the former Penhurst School. Penhurst Gardens Care Home opened in December 2016 and provides round-the-clock residential, nursing, dementia and respite care for older people in spacious and elegant surroundings. A café, private dining...
Care Provided by Penhurst Gardens Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Penhurst Gardens Care Home for full pricing details and T&Cs.
Contact Penhurst Gardens Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Lynne Elliott(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2024
Room Information
- Single Rooms (58)
- Single Rooms with ensuite Wet Room (58)
Visiting
- Visitors are welcome at any time.
Parking
- Ample parking available on site.
Penhurst Gardens Care Home Reviews (186)
Penhurst Gardens Care Home has a Review Score of 9.7 (9.734) out of 10, based on 30 reviews in the last 2 years.
Over all time Penhurst Gardens Care Home has 186 reviews.
It was a very difficult decision to move my mum to a nursing home, but I couldn't have chosen a better place for her to be. All the staff have been so kind and considerate to my and my mum's needs. I am reassured that she is safe and well cared for. There are regular activities and lots of stimulation on Mum's arrival; the whole team provided a comprehensive meet and greet, so she felt very welcome.
I'm proud to be part of this team, and I will ensure I pass this feedback to my colleagues as they will be thrilled!
I have a very reassuring experience in arranging the transfer of my mother to Penhurst Gardens Care Home. There were a number of complicating factors as my mother had to be brought from a hospital 150 miles away. Penhurst were very clear, flexible and supportive and made what was an emotionally intense set of decisions far easier and less stressful. Her arrival at the care home could have not been better.
Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.
Best wishesPippa, Home Manager
I write this review because I know how impossibly hard and upsetting it can be to see your loved one living somewhere other than the home they have known. I want to assure and re-assure potential new residents and their family members of the solid and kindest care they will receive at Penhurst Care Home at Chipping Norton. The Home's Manager is the very kindest lady - the team and residents and their families are most fortunate.
Thank you for such lovely comments and high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. Thank you.
I am happy to endorse all the positive comments made below. And so far, have greatly appreciated my stay here in my room - have enjoyed its peace and quiet greatly.
It's great to know that you are happy with our services at Penhurst Gardens. I will make sure the team receives your wonderful feedback.
With warm wishes.
Mum was warmly welcomed back to Penhurst Gardens (for the 3rd time) for respite care after a hip operation. She has a very pleasant room overlooking the enclosed patio area, the food has been good and she has joined in with a number of various activities on offer. The caring staff have encouraged Mum to get back onto her feet and gain confidence walking again.
Mum was assessed before having a 2.5 week respite care whilst my husband and I went on holiday. Without a doubt, we had a very much needed restful and relaxing holiday, knowing that Mum was safe in Penhurst Gardens.
When I went to pick Mum up from the stay, she was happy to see me and seemed to have had a good time - the staff were very complimentary and said they would miss her.
I think that the stay was important for us to have a break. Mum has come back home and is talking a bit clearer than when she went in which is good.
The staff at Penhurst Gardens were very caring with Mum.
Thank you so much for your wonderful comments, it really was a pleasure to look after your mum and we miss her dearly. You are both welcome to visit us any time and join in our entertainment.
Warmest regardsPippa (Home Manager) and the team at Penhurst Gardens
My wife was taken into care with advanced stage of Alzheimer's. Whilst in the care of Penhurst Gardens Care Home she received exceptional care, love, compassion and attention. This care home is the best I have ever experienced and is comparable to a 5-star hotel. Thank you to all the staff for making her end of life such a loving and compassionate time.
Thank you for your review and such lovely comments especially under such difficult circumstances. I will pass these on to the team who will really appreciate your kind words. Best wishes
I've been very impressed by the care, kindness and flexibility of the staff at Penhurst Gardens Care Home. Penhurst has a wonderful, friendly atmosphere and a welcoming layout. The leisure and wellness staff have been great, providing varied and stimulating activities for residents while also ensuring relatives are kept in touch. I was worried about how my father would settle in, but thanks to Penhurst staff, he has rapidly made friends, enjoys all the sociable activities and the excellent meals and feels very at home. Highly recommended.
Thank you for taking the time to complete a review and for your wonderful comments, I will be sure to share this with the team. Your Dad has settled in really well and instantly became part of our Penhurst family. He is always an active participant in anything we do and really enjoyed the trip out on the steam train recently.
My husband moved into Penhurst Gardens in August 2020. Because of Covid restrictions, I have really been unable to see Penhurst Gardens in operations. Without expectation, I have been impressed with all staff members. My husband is usually very content and that is all I can hope and wish for. He is unable to communicate verbally.
The staff are immensely kind and helpful and have been very willing to accommodate my father's needs. I have only recently been able to visit him so cannot easily review the facilities but I have been reassured all along that he was safe and treated with respect during lockdown.
Thank you for taking the time to share your experience of our home. It is our pleasure to care for your father.
Everyone is very helpful and pleasant. My mum is very well cared for, she is very happy and engages in plenty of activities. The home has been especially good in helping me be able to speak to my mum during the pandemic. All the staff are lovely and helpful.
Thank you for sharing your experience of our home and the team. Keeping everyone connected and in touch with their loved ones has been so essential but it is wonderful to now see everyone connecting in person once more. Welcome back!
Penhurst Gardens has provided excellent care, and the staff are super. There are lovely facilities and wonderful home cooking. Their activities programme is also very good and well thought through. Highly recommended.
Thank you for taking the time to review our home and for your lovely comments. I will ensure that they are fed back to the staff.
A very good home, but a few areas seemed to have slipped during Covid-19. Lack of suitable activities for male residents has resulted in some very bored residents. It has been helpful to continue weekly visits but look forward to more open visiting and outings for residents. It would be helpful to have more feedback as to what is happening inside the care home. A monthly newssheet from the manager - I feel very left out of anything going on in the care home.
Thank you for taking the time to write your review especially during the difficult circumstances that we are all faced with. We are delighted to confirm that a new home manager joined in December and she has arranged for regular updates with families using a variety of methods. We have also...
Penhurst is a first-rate facility in terms of hard product: nice rooms and a very nice feel; easy parking and a nice garden.
Soft product in terms of food, resident engagement and activities seem to be equally good.
Staff are exceptional - without exception. They are engaging and kind and have done an amazing job during the COVID situation. We see the same team (ie no great turnover) and they all know all their residents and their families. Impressive.
My mother is safe, physically well, and has more people contact and activity than she would have at home.
Always a happy and welcoming feeling as you walk in. My friend who I visit is very content and loves to join in with as many activities that she can. She is very happy with the care she receives from all of the carers.
The staff are excellent, good atmosphere.
Every member of staff with whom we have been in contact have been genuinely lovely people who are excellent professionals with a passion for their job. The management are highly supportive, empathic, helpful, pro-active and cheerful!
Management and staff are very approachable. We feel confident in seeking advice, guidance, or information. Staff listen to our concerns and questions. They are responsive and solution-focused. Importantly, they always have my dad's interests and physical and mental well-being at heart.
Communication is excellent. We are kept well informed.
We are impressed with the high-quality environment and menus - more like a hotel than a care home!
Penhurst Gardens has proved an excellent choice for Dad and for us.
I have been involved with Penhurst for two years. At first when I arranged for my partner to have end of life care. Everything at that time was excellent and I was cared for by the staff with compassion and support. I now visit a friend who has been a resident for more than a year.
Visited friend of my grandmother. Lovely home with welcoming staff. Had a cup of tea from the kitchen and sat in the garden; beautiful garden!
Highly professional, motivated and caring staff, who are totally focused on providing exceptional care for the residents. Beautiful interior and exterior environment with high quality, comfortable yet practical furnishings.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 December 2017Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (1)
- 27 Jul 2026
Our residents enjoyed another wonderful Timeless Art Session with our Activities and Wellbeing Coordinator, Lilly. Together, we took a fascinating journey through the life of the legendary artist Jackson Pollock,...
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 26 Jun 2026
This Armed Forces Day, we were proud to honour the veterans living in our home with a special Veterans Appreciation Lunch held in our private dining room. As a heartfelt...
- 06 Aug 2026Organiser: Penhurst Gardens Care Home
Awards / Recognitions (22)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 28 Apr 2026Recipient: Penhurst Gardens Care Home
- 30 Jan 2026Recipient: Porthaven Care Homes
Accreditations
There are no accreditations posted yet for Penhurst Gardens Care Home.
Meet the Team (8)

Hello, my name is Lynne Elliott, and I have been a part of the Penhurst Gardens team since 2024.
I have worked within the care sector for many years, and supporting and enhancing people’s lives has always been my vocation. I am passionate about making a positive difference, whatever that may look like for each person.
Throughout my career, I have enjoyed a wide range of roles across different care settings and have worked across the country. These experiences have allowed me to continually develop my knowledge, skills and understanding of best practice within health and social care.
What I value most about my role is the opportunity to meet new people and the variety that each day brings. I find great satisfaction in building meaningful relationships and adapting my approach to meet individual needs whilst continuing to learn through Porthaven.
I hold a range of qualifications that support my practice, which include qualifications in administration, business, a Registered Managers Award, a Higher National Diploma in Health and Social Care and a Level 5 Diploma in Leadership for Health and Social Care. These, combined with my experience, enable me to work in a professional yet personable manner, always placing the individual at the heart of what I do.

Hello, my name is Tasha, and I am the Deputy Clinical Manager here at Penhurst Gardens Care Home.
I qualified with a degree in nursing in the Philippines and moved to England in 2011. I conducted my Bachelor of Science in International Nursing at the University of Hertfordshire and took an Overseas Nurse's Programme at the University of Northampton.
I have worked my way to where I am now through dedication, hard work and working closely with my team to ensure they feel supported, appreciated and listened to every single day. As a team, we strive to deliver excellent person-centred care to all of our residents. We work hard to enrich their lives and create an environment where our residents feel safe and secure.
Outside of work, I enjoy reading and spending time with my family. We love to travel, discover new cultures and try new cuisines!

Hello, my name is Beth, and I am the Residential Dementia Care Manager here at Penhurst Gardens.
I have worked in health and social care since 2018 and have developed my knowledge through completing my NVQ Level 3 in Lead Adult Care, alongside a range of additional training. I am passionate about delivering truly person-centred care, ensuring each individual's needs are met while working closely with families so that everybody feels welcome and supported. My main focus is to ensure our residents, their loved ones and friends and our team feel supported at Penhurst Gardens.

Hello, my name is Ivo, and I am the Head Chef here at Penhurst Gardens.
Inspired by a love of cooking that was passed down from my grandmother, I began my culinary career in Bulgaria in 1991. Since then, I have worked as a chef on a cruise liner, at the Ritz Private Club, and I have continued my journey in the UK over the past 23 years.
Since joining Porthaven in November 2020, I have thoroughly enjoyed creating fresh, nutritious dishes for our residents, always focusing on flavour, presentation and ensuring every meal is truly enjoyable.

Hello, my name is Lilly Taylor, and I am the Activities and Wellbeing Coordinator here at Penhurst Gardens.
I am very passionate about creative arts and expression through different mediums as well as fitness and wellbeing. I have always aspired to work in a position where encouragement, positivity and creativity were at the forefront.
Since joining the team at Penhurst Gardens, my priority has been to develop a personalised, whole-home approach and to inspire our residents and team members to step out of their comfort zones. I hope to continue the growth of the supportive, cheerful and exciting energy that Penhurst Gardens already has. My focus is always on ensuring that our residents are supported to try new things and progress with existing passions.

Hello, my name is Von, and I am the Night Manager here at Penhurst Gardens.
I qualified as a nurse in the Philippines and joined Porthaven as a team leader. I took up my Bachelor of Science in International Nursing at the University of Hertfordshire in 2011 and completed my Level 5 Diploma in Leadership for Health and Social Care in 2018.
As the night manager, I oversee our night team and nightly activities, as well as assisting and encouraging our residents in maintaining their nightly routines, supporting independence as much as possible.
Outside of work, I like to travel with my family, discover new places and try new cuisines. I also like to play sports with my children, especially football, surfing, skiing and biking.

Hello, my name is Nicoleta, and I am the Residential Care Manager here at Penhurst Gardens.
I have an NVQ Level 3 in Health and Social Care and am currently undertaking my NVQ Level 4.
I am dedicated and compassionate in my role and committed to ensuring that, alongside my team, we deliver high-quality, person-centred care. I pay particular attention to safeguarding, care planning and ensuring full compliance with regulatory standards. I consider myself to be supportive, organised and focused on resident wellbeing, team development and continuous improvement.

Hello, my name is Di, and I am the Home Administrator here at Penhurst Gardens.
I have an NVQ Level 5, my Medication Competency and was previously a finalist in the South East Great British Care Awards in the Ancillary Worker Category.
I thoroughly enjoy working at Penhurst Gardens, as no two days are the same. I never feel like I am going to work, as Penhurst Gardens is a welcoming, friendly home, and everybody is so supportive.
In my spare time, I like to listen to all types of music, and I am a member of the Oxford Gospel Choir. I also enjoy going to the theatre.
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