
I would recommend to any person who wants to be well looked after in their later years.P M(Sister of Resident/Service User)

We can’t believe that we have been lucky enough to find such a gem!Bertie H(Daughter of Resident/Service User)

We have been extremely pleased with the care, staff, and quality of food at Penhurst.P T(Son of Resident/Service User)

I would recommend to any person who wants to be well looked after in their later years.P M(Sister of Resident/Service User)

We can’t believe that we have been lucky enough to find such a gem!Bertie H(Daughter of Resident/Service User)

We have been extremely pleased with the care, staff, and quality of food at Penhurst.P T(Son of Resident/Service User)

Penhurst Gardens Care Home is located in the heart of the Cotswolds in Chipping Norton. The home is surrounded by countryside and is just a short walk from the local high street, set on the site of the former Penhurst School. Penhurst Gardens Care Home opened in December 2016 and provides round-the-clock residential, nursing, dementia and respite care for older people in spacious and elegant surroundings. A café, private dining...
Care Provided by Penhurst Gardens Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Penhurst Gardens Care Home for full pricing details and T&Cs.
Contact Penhurst Gardens Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Lynne Elliott(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2024
Room Information
- Single Rooms (58)
- Single Rooms with ensuite Wet Room (58)
Visiting
- Visitors are welcome at any time.
Parking
- Ample parking available on site.
Penhurst Gardens Care Home Reviews (186)
Penhurst Gardens Care Home has a Review Score of 9.7 (9.734) out of 10, based on 30 reviews in the last 2 years.
Over all time Penhurst Gardens Care Home has 186 reviews.
Staff are caring and attentive. Very good atmosphere. It feels like a five-star hotel and I can recommend. It is about as good as it gets.
Found this care home to be welcoming and friendly on arrival. Everywhere is beautiful and clean. No smells. All care homes should be like this one.
2 weeks' stay so far - everyone has been wonderful!
Penhurst Gardens have always looked nice and smelled nice - clean and fresh. My brother-in-law needs constant care and is never left alone for long. His room is always immaculate and his bed comfortable and sweet smelling, despite his double incontinence. The staff are very caring and kind.
The approach, staff and environment are great.
Family are also really well looked after at what is inevitably a difficult time.
My mother needed further care after surgery before returning home. She received excellent care during her stay and I would recommend Penhurst Gardens Care Home.
The staff have been amazing taking care of my aunt with kindness and dignity.
Extremely kind and caring people, dedicated to the work they do every day.
I am extremely impressed with the high standard of care my Father receives at Penhurst Gardens Care Home. He is treated as an individual and with dignity and respect. All the staff are compassionate and very considerate of his particular needs. I now have peace of mind knowing he is so well cared for.
Food is also excellent. As a family, we were pleased to be able to celebrate my aunt's birthday in the private dining room.
It would be helpful if there was a guest room on site. That is the only improvement that I can see.
Have visited the home three times so far and very impressed. My sister who is a resident seems quite happy and seems to be looked after very well.
I am very impressed by all I see at Penhurst relating, not only to my friend's Alzheimer's but to the care and attention given to the other residents. I visit her once or twice a week, usually afternoons, and as soon as I cross the threshold I sense the welcome for myself and the care for the residents which is very heartwarming. All your staff, and they are numerous, are unfailingly polite and thoughtful. The surroundings are delightful and there is a sense of calm in the sitting room. Congratulations on your achievement, it is remarkable.
I watched my wife struggle with making the decision to move her Mum into a home but Penhurst made this much easier. I have visited my Mum in Law several times and enjoyed the private dining facilities for a family meal, which was excellent value and so easy to organise. The staff have been so kind to both my Mum in Law and my wife. My Mum in law is much happier and calmer now that she is at Penhurst and my wife is also more relaxed and happy, no longer worried about her Mum.
My Mum is now happier and as a result, my life has improved dramatically. I no longer worry about her falls, loneliness, eating properly or being clean and hygienic. Penhurst has got it all covered for me. They are worth every penny!
Happy atmosphere and homely surroundings make this place feel like home. My father is well cared for here and is adjusting well to his new residence.
A pleasant experience; attentive service, good food prompt quantity of wishes!
The staff were very friendly and welcoming making us feel very welcome and comfortable. Having been in administration in a nursing home for years, I was very impressed.
I have regularly visited a dear friend who has been a resident for a number of weeks. Penhurst Gardens is wonderful. It is a five-star hotel with wonderful facilities and staff who are so professional but they are also caring, not only for the residents, but their friends and family, as your own family would be. Nothing is too much trouble and they genuinely get right alongside the resident and their family. The home is full of love and joy. I would happily be there myself.
Such lovely comments once again. We have a fantastic team here at Penhurst Gardens who genuinely enjoy what they do which makes all the difference! Thank you for sharing your experience. Warm regards, Matthew
I was at Penhurst Gardens for two week's respite. I was very well looked after by all staff, nursing and domestic. My room was very comfortable. The food was good but I felt it was not always suitable for older people who do not have big appetites! I would be very happy to return to Penhurst in future!
Thank you for sharing your experience of Penhurst Gardens. With thanks, Matthew.
I stayed in the Care Home following an operation on my ankle which left me on crutches and unable to look after myself. My room was very comfortable and well fitted out, the bathroom had a shower in a wet room environment which was excellent although not for my condition. Cleaning was carried out efficiently.
The staff were very enthusiastic, friendly and always appeared with a smile. The call bell was answered promptly and no request was too much trouble. They recognised my different situation and were prepared to spend a little time talking to me.
The dining room was very attractive and the food well prepared and varied although, understandably, rather plain. Some dishes which I thought sounded unattractive turned out to be quite the opposite.
Because I was only there for respite care I did not join in any of the activities.
Everything is new and is being maintained to a very high standard. It proved to be an excellent place to start my recovery.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 December 2017Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (1)
- 27 Jul 2026
Our residents enjoyed another wonderful Timeless Art Session with our Activities and Wellbeing Coordinator, Lilly. Together, we took a fascinating journey through the life of the legendary artist Jackson Pollock,...
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 26 Jun 2026
This Armed Forces Day, we were proud to honour the veterans living in our home with a special Veterans Appreciation Lunch held in our private dining room. As a heartfelt...
- 06 Aug 2026Organiser: Penhurst Gardens Care Home
Awards / Recognitions (22)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 28 Apr 2026Recipient: Penhurst Gardens Care Home
- 30 Jan 2026Recipient: Porthaven Care Homes
Accreditations
There are no accreditations posted yet for Penhurst Gardens Care Home.
Meet the Team (8)

Hello, my name is Lynne Elliott, and I have been a part of the Penhurst Gardens team since 2024.
I have worked within the care sector for many years, and supporting and enhancing people’s lives has always been my vocation. I am passionate about making a positive difference, whatever that may look like for each person.
Throughout my career, I have enjoyed a wide range of roles across different care settings and have worked across the country. These experiences have allowed me to continually develop my knowledge, skills and understanding of best practice within health and social care.
What I value most about my role is the opportunity to meet new people and the variety that each day brings. I find great satisfaction in building meaningful relationships and adapting my approach to meet individual needs whilst continuing to learn through Porthaven.
I hold a range of qualifications that support my practice, which include qualifications in administration, business, a Registered Managers Award, a Higher National Diploma in Health and Social Care and a Level 5 Diploma in Leadership for Health and Social Care. These, combined with my experience, enable me to work in a professional yet personable manner, always placing the individual at the heart of what I do.

Hello, my name is Tasha, and I am the Deputy Clinical Manager here at Penhurst Gardens Care Home.
I qualified with a degree in nursing in the Philippines and moved to England in 2011. I conducted my Bachelor of Science in International Nursing at the University of Hertfordshire and took an Overseas Nurse's Programme at the University of Northampton.
I have worked my way to where I am now through dedication, hard work and working closely with my team to ensure they feel supported, appreciated and listened to every single day. As a team, we strive to deliver excellent person-centred care to all of our residents. We work hard to enrich their lives and create an environment where our residents feel safe and secure.
Outside of work, I enjoy reading and spending time with my family. We love to travel, discover new cultures and try new cuisines!

Hello, my name is Beth, and I am the Residential Dementia Care Manager here at Penhurst Gardens.
I have worked in health and social care since 2018 and have developed my knowledge through completing my NVQ Level 3 in Lead Adult Care, alongside a range of additional training. I am passionate about delivering truly person-centred care, ensuring each individual's needs are met while working closely with families so that everybody feels welcome and supported. My main focus is to ensure our residents, their loved ones and friends and our team feel supported at Penhurst Gardens.

Hello, my name is Ivo, and I am the Head Chef here at Penhurst Gardens.
Inspired by a love of cooking that was passed down from my grandmother, I began my culinary career in Bulgaria in 1991. Since then, I have worked as a chef on a cruise liner, at the Ritz Private Club, and I have continued my journey in the UK over the past 23 years.
Since joining Porthaven in November 2020, I have thoroughly enjoyed creating fresh, nutritious dishes for our residents, always focusing on flavour, presentation and ensuring every meal is truly enjoyable.

Hello, my name is Lilly Taylor, and I am the Activities and Wellbeing Coordinator here at Penhurst Gardens.
I am very passionate about creative arts and expression through different mediums as well as fitness and wellbeing. I have always aspired to work in a position where encouragement, positivity and creativity were at the forefront.
Since joining the team at Penhurst Gardens, my priority has been to develop a personalised, whole-home approach and to inspire our residents and team members to step out of their comfort zones. I hope to continue the growth of the supportive, cheerful and exciting energy that Penhurst Gardens already has. My focus is always on ensuring that our residents are supported to try new things and progress with existing passions.

Hello, my name is Von, and I am the Night Manager here at Penhurst Gardens.
I qualified as a nurse in the Philippines and joined Porthaven as a team leader. I took up my Bachelor of Science in International Nursing at the University of Hertfordshire in 2011 and completed my Level 5 Diploma in Leadership for Health and Social Care in 2018.
As the night manager, I oversee our night team and nightly activities, as well as assisting and encouraging our residents in maintaining their nightly routines, supporting independence as much as possible.
Outside of work, I like to travel with my family, discover new places and try new cuisines. I also like to play sports with my children, especially football, surfing, skiing and biking.

Hello, my name is Nicoleta, and I am the Residential Care Manager here at Penhurst Gardens.
I have an NVQ Level 3 in Health and Social Care and am currently undertaking my NVQ Level 4.
I am dedicated and compassionate in my role and committed to ensuring that, alongside my team, we deliver high-quality, person-centred care. I pay particular attention to safeguarding, care planning and ensuring full compliance with regulatory standards. I consider myself to be supportive, organised and focused on resident wellbeing, team development and continuous improvement.

Hello, my name is Di, and I am the Home Administrator here at Penhurst Gardens.
I have an NVQ Level 5, my Medication Competency and was previously a finalist in the South East Great British Care Awards in the Ancillary Worker Category.
I thoroughly enjoy working at Penhurst Gardens, as no two days are the same. I never feel like I am going to work, as Penhurst Gardens is a welcoming, friendly home, and everybody is so supportive.
In my spare time, I like to listen to all types of music, and I am a member of the Oxford Gospel Choir. I also enjoy going to the theatre.
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