
I would recommend to any person who wants to be well looked after in their later years.P M(Sister of Resident/Service User)

We can’t believe that we have been lucky enough to find such a gem!Bertie H(Daughter of Resident/Service User)

We have been extremely pleased with the care, staff, and quality of food at Penhurst.P T(Son of Resident/Service User)

I would recommend to any person who wants to be well looked after in their later years.P M(Sister of Resident/Service User)

We can’t believe that we have been lucky enough to find such a gem!Bertie H(Daughter of Resident/Service User)

We have been extremely pleased with the care, staff, and quality of food at Penhurst.P T(Son of Resident/Service User)

Penhurst Gardens Care Home is located in the heart of the Cotswolds in Chipping Norton. The home is surrounded by countryside and is just a short walk from the local high street, set on the site of the former Penhurst School. Penhurst Gardens Care Home opened in December 2016 and provides round-the-clock residential, nursing, dementia and respite care for older people in spacious and elegant surroundings. A café, private dining...
Care Provided by Penhurst Gardens Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Penhurst Gardens Care Home for full pricing details and T&Cs.
Contact Penhurst Gardens Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Lynne Elliott(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2024
Room Information
- Single Rooms (58)
- Single Rooms with ensuite Wet Room (58)
Visiting
- Visitors are welcome at any time.
Parking
- Ample parking available on site.
Penhurst Gardens Care Home Reviews (186)
Penhurst Gardens Care Home has a Review Score of 9.7 (9.734) out of 10, based on 30 reviews in the last 2 years.
Over all time Penhurst Gardens Care Home has 186 reviews.
Penhurst is such a fabulous and welcoming care home. My mother-in-law is so happy here. She never wanted to come into care, now she doesn't want to ever leave. I'm so pleased she is finally happy and well cared for. Thank you.
I honestly believe this is the best place for my grandfather to receive the care and attention he needs whilst also being of great support to my grandmother. Penhurst have been a great source of support to the family whilst my grandmother, some months ago, transitioned from hospital to this care setting. Activities and conversation catered to each individual show the ability and effort to provide personalised care. He has fun here as well as seeing that his physical and mental health needs are taken care of.
I visited my grandmother for the first time since she had been at Penhurst Gardens Care Home. It is a very welcoming environment. She loves her room and she said how lovely the nurses are to her and she loves the food too! All the staff are very welcoming and try to cater to her individual needs. They are very gentle with the residents. They also organise lots of activities such as last nights Christmas party. It had real reindeer, a choir singing carols and some lovely food. They try and involve family members which is lovely! It is a very positive environment!
Moving a parent into a home is a stressful decision but having made the move, I cannot fault the staff at Penhurst Gardens Care Home. The care dad has received has surpassed my expectations. The staff are a credit to the home.
Dad has settled very well and staff are great with him, very friendly and caring. He is relaxed and not stressed for the first time in a long time, so we know he's in good hands.
I was visiting my Aunt for a weekend and I have to say I am quite impressed with the level of care that the workers of this care home are doing their job.
They are converting this place as a real home for my Granny and that is quite important for me.
My uncle seems pretty happy here. I always get a friendly welcome when visiting and everyone is very cheery also plenty of activities and trips for residents to enjoy.
I am so grateful for how the staff have looked after my mum, I know she is in good hands at the end of her life. I've also appreciated how great the staff have been to us and welcomed us as mums family. It feels a bit like a second home to us too, even after only 2 weeks! My daughter (2 years) love coming to see Granny now as loves the home when she used to really not enjoy seeing Granny when she was in hospital. Thank you for all you do.
This is a really good place for my sister with a lot of genuine care. The nurses come quickly when requested and they take the time to find out what the issue is instead of just assuming something. They also try to find interesting things that my sister can relate to. They have allowed pictures on the wall and outside the door. It feels like home.
My father-in-law has been living there for 10 months and the care and living standard he receives is absolutely the best. When facing the reality that he needed to live in a care home, we were not prepared to compromise on the high standard he would have chosen for himself. My father in law worked hard all his life to provide a comfortable home and excellent standard of living for his family and himself, so at this stage of his life, he deserves to still have that. Penhurst Gardens makes this possible. There, all his needs are met, from top quality professional nursing to totally dedicated carers, excellent dining, amazing activities and a beautifully furnished and maintained home, excellently run by a management team who understand that some elderly people want a superior standard of living within a care home. I would recommend Penhurst Gardens most highly”.
I am always impressed and pleased by the reactions of all the staff to make the residents and visitors family etc as happy and comfortable as possible it is so reassuring to everyone. 10/10
I feel confident in leaving him here to be cared for in all aspects. I enjoy visiting him without any reservations.
My father-in-law looked very well and happy. This beautiful home has restored my faith in care homes given the negative press places get. What a beautiful, warm, caring environment! Bravo to the staff.
I am always greeted by the staff with such warmth and genuine interest. My grandma is certainly in the best hands. Everywhere is always very clean and tidy and I'd like to especially mention the delicious cakes!
Our experience of Penhurst Gardens is of top quality care, great activities, excellent food, 5-star facilities and a hugely supportive team who perform their job with kindness, positivity and dedication, tailored to residents’ individual needs and interests. All staff go the extra mile in everything they do. A few examples as space is limited here: My dad was recently in hospital and 3 of the carers even visited him in their own time. He loves DIY and now has a new friendship with the maintenance man, often having lunch together. An event was recently arranged with the RAF to present my dad and another resident with Veterans Badges for their National Service. The Private Dining Room means we regularly celebrate family occasions together in style. The professional expertise of the nurses and carers at Penhurst Gardens, coupled with such a positive and engaging environment created by the whole team, makes this a wonderful place for my father to live and for me and my family to visit him.
My mother looks well considering her conditions, staff are all very friendly and helpful.
Extremely friendly staff, they look after the whole family, not just the residents. They all make everyone feel at home.
Thank you for your kind comments. I'm very pleased to be able to share such positive feedback with my fantastic team. Regards.
I would recommend all staff right throughout the home to anybody to put their loved ones in this home.
I enjoy the singer very much, all staff are delightful. I enjoy staying here.
The staff are extremely engaging, friendly, informative and helpful.
The surroundings are stunning and the facilities are superb.
There is nothing I could fault - the cleanliness of the home is outstanding - cannot fault one single thing.
The décor is outstanding, more like a 5 star plus hotel, but feels you are with family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 December 2017Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (1)
- 27 Jul 2026
Our residents enjoyed another wonderful Timeless Art Session with our Activities and Wellbeing Coordinator, Lilly. Together, we took a fascinating journey through the life of the legendary artist Jackson Pollock,...
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 26 Jun 2026
This Armed Forces Day, we were proud to honour the veterans living in our home with a special Veterans Appreciation Lunch held in our private dining room. As a heartfelt...
- 06 Aug 2026Organiser: Penhurst Gardens Care Home
Awards / Recognitions (22)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 28 Apr 2026Recipient: Penhurst Gardens Care Home
- 30 Jan 2026Recipient: Porthaven Care Homes
Accreditations
There are no accreditations posted yet for Penhurst Gardens Care Home.
Meet the Team (8)

Hello, my name is Lynne Elliott, and I have been a part of the Penhurst Gardens team since 2024.
I have worked within the care sector for many years, and supporting and enhancing people’s lives has always been my vocation. I am passionate about making a positive difference, whatever that may look like for each person.
Throughout my career, I have enjoyed a wide range of roles across different care settings and have worked across the country. These experiences have allowed me to continually develop my knowledge, skills and understanding of best practice within health and social care.
What I value most about my role is the opportunity to meet new people and the variety that each day brings. I find great satisfaction in building meaningful relationships and adapting my approach to meet individual needs whilst continuing to learn through Porthaven.
I hold a range of qualifications that support my practice, which include qualifications in administration, business, a Registered Managers Award, a Higher National Diploma in Health and Social Care and a Level 5 Diploma in Leadership for Health and Social Care. These, combined with my experience, enable me to work in a professional yet personable manner, always placing the individual at the heart of what I do.

Hello, my name is Tasha, and I am the Deputy Clinical Manager here at Penhurst Gardens Care Home.
I qualified with a degree in nursing in the Philippines and moved to England in 2011. I conducted my Bachelor of Science in International Nursing at the University of Hertfordshire and took an Overseas Nurse's Programme at the University of Northampton.
I have worked my way to where I am now through dedication, hard work and working closely with my team to ensure they feel supported, appreciated and listened to every single day. As a team, we strive to deliver excellent person-centred care to all of our residents. We work hard to enrich their lives and create an environment where our residents feel safe and secure.
Outside of work, I enjoy reading and spending time with my family. We love to travel, discover new cultures and try new cuisines!

Hello, my name is Beth, and I am the Residential Dementia Care Manager here at Penhurst Gardens.
I have worked in health and social care since 2018 and have developed my knowledge through completing my NVQ Level 3 in Lead Adult Care, alongside a range of additional training. I am passionate about delivering truly person-centred care, ensuring each individual's needs are met while working closely with families so that everybody feels welcome and supported. My main focus is to ensure our residents, their loved ones and friends and our team feel supported at Penhurst Gardens.

Hello, my name is Ivo, and I am the Head Chef here at Penhurst Gardens.
Inspired by a love of cooking that was passed down from my grandmother, I began my culinary career in Bulgaria in 1991. Since then, I have worked as a chef on a cruise liner, at the Ritz Private Club, and I have continued my journey in the UK over the past 23 years.
Since joining Porthaven in November 2020, I have thoroughly enjoyed creating fresh, nutritious dishes for our residents, always focusing on flavour, presentation and ensuring every meal is truly enjoyable.

Hello, my name is Lilly Taylor, and I am the Activities and Wellbeing Coordinator here at Penhurst Gardens.
I am very passionate about creative arts and expression through different mediums as well as fitness and wellbeing. I have always aspired to work in a position where encouragement, positivity and creativity were at the forefront.
Since joining the team at Penhurst Gardens, my priority has been to develop a personalised, whole-home approach and to inspire our residents and team members to step out of their comfort zones. I hope to continue the growth of the supportive, cheerful and exciting energy that Penhurst Gardens already has. My focus is always on ensuring that our residents are supported to try new things and progress with existing passions.

Hello, my name is Von, and I am the Night Manager here at Penhurst Gardens.
I qualified as a nurse in the Philippines and joined Porthaven as a team leader. I took up my Bachelor of Science in International Nursing at the University of Hertfordshire in 2011 and completed my Level 5 Diploma in Leadership for Health and Social Care in 2018.
As the night manager, I oversee our night team and nightly activities, as well as assisting and encouraging our residents in maintaining their nightly routines, supporting independence as much as possible.
Outside of work, I like to travel with my family, discover new places and try new cuisines. I also like to play sports with my children, especially football, surfing, skiing and biking.

Hello, my name is Nicoleta, and I am the Residential Care Manager here at Penhurst Gardens.
I have an NVQ Level 3 in Health and Social Care and am currently undertaking my NVQ Level 4.
I am dedicated and compassionate in my role and committed to ensuring that, alongside my team, we deliver high-quality, person-centred care. I pay particular attention to safeguarding, care planning and ensuring full compliance with regulatory standards. I consider myself to be supportive, organised and focused on resident wellbeing, team development and continuous improvement.

Hello, my name is Di, and I am the Home Administrator here at Penhurst Gardens.
I have an NVQ Level 5, my Medication Competency and was previously a finalist in the South East Great British Care Awards in the Ancillary Worker Category.
I thoroughly enjoy working at Penhurst Gardens, as no two days are the same. I never feel like I am going to work, as Penhurst Gardens is a welcoming, friendly home, and everybody is so supportive.
In my spare time, I like to listen to all types of music, and I am a member of the Oxford Gospel Choir. I also enjoy going to the theatre.
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