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Penhurst Gardens Care Home

Penhurst Gardens, New Street, Chipping Norton, Oxfordshire OX7 5ED
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I would recommend to any person who wants to be well looked after in their later years.P M(Sister of Resident/Service User)
Penhurst Gardens Care Home, Chipping Norton
We can’t believe that we have been lucky enough to find such a gem!Bertie H(Daughter of Resident/Service User)
Penhurst Gardens Care Home, Chipping Norton
We have been extremely pleased with the care, staff, and quality of food at Penhurst.P T(Son of Resident/Service User)
Penhurst Gardens Care Home, Chipping Norton

Penhurst Gardens Care Home is located in the heart of the Cotswolds in Chipping Norton. The home is surrounded by countryside and is just a short walk from the local high street, set on the site of the former Penhurst School. Penhurst Gardens Care Home opened in December 2016 and provides round-the-clock residential, nursing, dementia and respite care for older people in spacious and elegant surroundings. A café, private dining...  

Care Provided by Penhurst Gardens Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400N/A
Nursing CareFrom £1,655N/A

The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.

Their Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.

This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.

For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.

Please call them to discuss availability and arrange a visit.

Contact Penhurst Gardens Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Lynne Elliott(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (58)
  • Single Rooms with ensuite Wet Room (58)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking available on site.

Penhurst Gardens Care Home Reviews (186)

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9.7

Penhurst Gardens Care Home has a Review Score of 9.7 (9.734) out of 10, based on 30 reviews in the last 2 years. Over all time Penhurst Gardens Care Home has 186 reviews.

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Showing 186 reviews matching selected criteria
Review from M S (Respite Resident) published on 18 September 2025 Submitted via Postal Card
Overall Experience
I was only her for a short time. All staff were friendly and helpful. Would have liked a little more time of quiet - without so many people calling in especially to do with catering - taking orders etc. Did not find food suited me - would have liked more fresh ingredients - maybe local - less sauces - a lot of food served overcooked. I found 5 o'clock very early to eat dinner.

Beautifully designed place - and nice views from windows - public rooms very nice.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

I am glad to hear you were happy with our team and interiors. I will certainly feedback your comments on the food to our team.

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Review from Alison S (Daughter of Resident) published on 25 June 2025 Submitted via Postal Card
Overall Experience

My mother became a resident at the end of 2024 and from the start I knew she was going to be well looked after, safe and warm. Management has been wonderful. Really made Mum's transition very welcoming caring. Her room is comfortable and well furnished. She has everything she needs and the staff are fabulous. I have had no regrets about putting her here.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

I am glad to hear we have been able to assist you and your mother every step of the way and that you are happy with the care she receives.

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Review from C S (Son of Resident) published on 24 June 2025 Submitted via Postal Card
Overall Experience

My parents needed to go into care urgently, the manager was amazing in her support to help them move in quickly. Since moving in my parents have been made really welcome and have transitioned into care far better than we could have hoped for, all as a direct result of the support given by all of the staff (and a special mention should go to the activities coordinator).

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

I am glad to hear we were able to provide you and your parents with the required support. It is great that your parents have settled into life at Penhurst Gardens; it is a pleasure to have them with us.

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Review from P M (Respite Resident) published on 2 June 2025 Submitted via Postal Card
Overall Experience

I experienced 1 week respite care at Penhurst after surgery. The staff were charming and considerate at all times I was particularly impressed with the respect they showed toward all residents. The food that the kitchen produced was excellent, offering a wide range of choice and healthy, well presented options. I can comfortably look forward to a future of possible residential care with confidence.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

It is great to hear you felt sufficiently looked after during your time with us. It was a pleasure to assist with your recovery, and we do hope you will visit again soon for coffee and a catch up.

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Review from P M (Sister of Resident) published on 23 May 2025 Submitted via Postal Card
Overall Experience

My visits to my sister I could not find fault with anything. Wonderful staff, so caring. I would recommend to any person who wants to be well looked after in their later years.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

Thank you for your fantastic feedback. It is great to hear you would recommend our home to others.

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Review from A P (Daughter-in-law of Resident) published on 28 March 2025 Submitted via Postal Card
Overall Experience

Very impressed with the level of care and attention to my mother-in-law. Staff goes out of their way to make her feel comfortable and to get to know her so they can provide tailor made care. Special mention to the amazing arts and crafts staff who helped her coming out of her shell.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

Thank you for your fantastic feedback. It is great to hear our team have helped your mother-in-law come out of her shell.

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Review from A D (Respite Resident) published on 7 March 2025 Submitted via Postal Card
Overall Experience

I spent a week at Penhurst Gardens Care Home as a respite resident. Recovering from a hip replacement. There was no space upstairs so I was in the debenture ward which is clearly a different experience. The visit was very successful with staff dealing with medication and any help I required. Many thanks.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

Thank you for your feedback. It was a pleasure to assist with your recovery. Do visit us soon for a catch up!

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Review from P T (Son of Resident) published on 15 October 2024 Submitted via Postal Card
Overall Experience
We have been extremely pleased with the care, staff, and quality of food at Penhurst. My Mum has been very happy and content, feeling secure and cared for.

Living in America, is is very important to me to have the peace that she is cared for. The staff does an excellent job at communicating Mum's issues or health changes.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

Thank you for your five-star review. It is brilliant to hear you are so happy with our home and team. We work hard to ensure our residents' loved ones feel involved in their care and stay informed no matter where in the world they may be.

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Review from M W (Respite Resident) published on 28 August 2024 Submitted via Postal Card
Overall Experience

As a first-time service user (respite care) this has been an interesting and pleasant experience. All staff, management, nurses, carers, kitchen and domestic were kind, friendly and cheerful. Any problems were met with patience and helpful suggestions. Food was good and versatile, some a little rich occasionally but there were always alternatives on offer. Fish and chips are very good. Activities good and staff kind and helpful also.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

I am thrilled to hear you had a pleasant time with us at Penhurst Gardens. Please know you are always welcome to visit us again.

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Review from Jane B (Daughter of Resident) published on 21 August 2024 Submitted via Website
Overall Experience

My father was given first-rate care throughout his stay. Staff were friendly and supportive from our pre-visit tour through to his arrival and during his respite stay for one week. He praised their attentiveness to his needs and was also impressed with the selection and quality of the meals. The furnishings and facilities are of a high standard, and the whole building and room were spotlessly clean.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

Thank you for your glowing review. It was a pleasure to have your father with us, and we do hope you will both visit us soon!

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Review from P D (Resident / Service User) published on 31 May 2024 Submitted via Postal Card
Overall Experience

Settled here, very comfortable and happy. The staff are a delight and no request is a trouble to them. The food is delicious every day.

Reply from Clarissa, Home Manager at Penhurst Gardens Care Home

Thank you so much for leaving a review of your experience of Penhurst Gardens. I am delighted that you are comfortable and happy living with us.

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Review from H W (Respite Resident) published on 22 May 2024 Submitted via Website
Overall Experience

My overall experience was good to very good but I was lonely due to seemingly a low number of residents. This also impacted my rating for activities. Staff seemed overworked but very helpful. The chef was very obliging with regard to my 'spices' allergy. Laundry service was very good.

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Review from Chris H (Son of Resident) published on 7 May 2024 Submitted via Website
Overall Experience
My mother unfortunately suffered from terminal cancer and required more care than we could provide at home, hence we looked for a home that offered nursing care. On visiting Penhurst we were delighted to see that not only did it offer 24/7 nursing care but also has modern, bright and well-appointed rooms and facilities. My mum was delighted with her room, along with the entertainment on offer.
The staff are however what makes the home so good, they are caring and professional but most importantly friendly, they got to know Mum and her them, making those awkward moments when accepting personal care easier. Mum had her favourites as you would expect, and she really enjoyed hearing about their lives and families. The nursing staff were also very attentive and ensured Mum was comfortable throughout.

It's difficult to know what to put into a review of a nursing home for your mum, I think the only thing I can say is that if we were choosing again we would again choose Penhurst Gardens.

Reply from Clarissa, Home Manager at Penhurst Gardens Care Home

Thank you so much for taking the time to write such a wonderful review of Penhurst Gardens. Your comment regarding our staff is really appreciated. I am very proud of our team, who I know will be delighted when I share this feedback with them. It is a big and hard decision for people when choosing...  

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Review from Vickie G (Daughter of Resident) published on 15 April 2024 Submitted via Website
Overall Experience

Our mother recently moved into your home, following a series of falls & a hospital stay after breaking her hip. She has always been a proud, independent lady & has struggled over the last few years to admit to health issues and allow anyone to help her. It has been a difficult time for everyone. It is so good that the team take the time to help & care for her. They are buoyant & kind. We are so grateful that she has this care around her & we as a family have good contact with the management team, who are patient (with us!) & supportive. Thank you.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

Thank you for taking a moment to leave such a kind review, and it is excellent to hear that you are happy with the standard of your mother's care. We are always keen to ensure we provide exceptional support not only for our residents but their loved ones too, so I am glad to hear you feel this is the case.

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Review from Mark B (Son of Resident) published on 9 April 2024 Submitted via Website
Overall Experience

Most of us have to make the decision of where, when, how much, and what sort of care is needed. For me, it was respite care for my father, a 96-year-old academic living on his own at home. Supported by my sister daily and myself, plus a nurse once a week, was inadequate. The loosing of his memory and general decline meant we needed to find something suited to his needs, three week's respite. Viewing Penhurst was most reassuring, followed by a casual lunch with my father, enabled us to see how he might fit in. Decision made, he started his respite, not easily as his confusion became an anxiety. The excellent care, commitment and heartfelt kindness of the staff made Dad 'safe' and in time eased him into their community. His medical needs improved and his general well-being, put him in good stead, ready to go home. Further respite care is booked with the hope that when ready he can leave his beloved home and become residential at Penhurst.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

We understand how difficult it can be to decide on a care home for a loved one, so I am overjoyed to hear you are happy with the care provided at Penhurst Gardens. It is always a pleasure to have your father with us for some rest and relaxation.

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Review from Ali H (Daughter of Resident) published on 31 January 2024 Submitted via Website
Overall Experience
What an incredible welcome from the Penhurst team when our 90-year-old mother moved into her new room. One gentleman went above and beyond with flowers and a welcome card and took time out to settle Mum and reassure our family.

This is a lovely, caring home with professional carers and a sense of calm. We are reassured that Mum is well looked after by kind people in a beautiful environment.

Reply from Clarissa Ellis, Home Manager at Penhurst Gardens Care Home

Thank you for your lovely comments, and recognition that we go the extra mile in the welcome and care for our residents and their families. It's super feedback that the whole staff team really appreciate, and they want you to have that peace of mind that your mum is safe in our care.

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Review from Bertie H (Daughter of Resident) published on 16 January 2024 Submitted via Website
Overall Experience

Helping Mum find a new home, where her needs could be supported, felt like an overwhelming task. From the moment of Mum’s arrival at Penhurst Gardens we were made to feel welcome. Each individual resident is treated with skill, kindness, sensitivity and respect and this ethos prevails throughout. As a relative, I have been supported in discovering how instead of struggling to ‘manage’ Mum’s Alzheimer's, I can relax and enjoy precious time with her instead. We celebrated New Year’s Eve together at the visitors and residents’ bar with great enjoyment. This is an exceptional care home where families can retain the sense of their own family, as well as being at the heart of a larger, caring ‘family’. Meals are first class and there is an imaginative programme of daily activities. I have watched my mum recover from an awful fall and succeed in regaining her self-confidence, as a result of the care she has received. We can’t believe that we have been lucky enough to find such a gem!

Reply from Clarissa Ellis, Home Manager at Penhurst Gardens Care Home

Thank you for your kind feedback about all that we do and offer here at Penhurst Gardens. We know that placing a loved one into care is not an easy step, so to hear that we made this a positive experience for you and your mum will be heartwarming to all of the staff involved. We too have seen how...  

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Review from Carole A (Daughter of Resident) published on 12 December 2023 Submitted via Postal Card
Overall Experience

I have found on the whole the staff very friendly, helpful and supportive to both myself and my mother. Most staff have provided support at very emotional moments at difficult times which is very important to both Mum and I. They have respected and backed us up with outside support. The activities are very good to get everyone together.

Reply from Clarissa Ellis, Home Manager at Penhurst Gardens Care Home

Thank you for this lovely review and as a team we are so glad to hear you feel supported at difficult times.

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Review from Susan H (Daughter of Resident) published on 6 December 2023 Submitted via Website
Overall Experience

Penhurst Gardens Care Home is just the most positive and caring place and it is a joy to go and visit my mother. I could not have imagined so much kindness and care, and a feeling of living life to the full. Staff not only look after the residents but include their families and visitors too. The Penhurst staff take things to a totally different level. They have amazing teams right across the board and they really do know their residents and treat each of them as individuals and with the respect they deserve. For the first time in a very long while I am actually sleeping at night knowing that my mother is getting better care than any of us imagined possible. The building is fantastic and beautifully maintained and the food is hotel standard. I feel like I can actually relax, knowing that all involved have my mother's best interest at the heart of all they do. Management made the move a seamless process and was so helpful and welcoming. Top class.

Reply from Clarissa Ellis, Home Manager at Penhurst Gardens Care Home

Wow what an incredible review and thank you so much! The team will be absolutely delighted with this feedback and more so to hear how happy Mum is in the home and that our care has given you peace of mind which is amazing to us.

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Review from M S (Wife of Resident) published on 30 October 2023 Submitted via Postal Card
Overall Experience

My husband is cared for very well. All his needs are met promptly. All staff, nurses and carers are very friendly and cheerful. I cannot fault how he is being cared for, and he is happy.

Reply from Clarissa, Home Manager at Penhurst Gardens Care Home

Thank you so much for taking the time to review Penhurst Gardens. We are so happy that your husband has settled in and that you feel he is well cared for and happy. I will pass on your feedback to our team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 December 2017
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (19) & Events (1)

News
  • 27 Jul 2026

    Our residents enjoyed another wonderful Timeless Art Session with our Activities and Wellbeing Coordinator, Lilly. Together, we took a fascinating journey through the life of the legendary artist Jackson Pollock,...

  • 14 Jul 2026

    We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...

  • 26 Jun 2026

    This Armed Forces Day, we were proud to honour the veterans living in our home with a special Veterans Appreciation Lunch held in our private dining room. As a heartfelt...

Upcoming Events

Awards / Recognitions (22)

Accreditations

There are no accreditations posted yet for Penhurst Gardens Care Home.

Meet the Team (8)

Lynne Elliott
Lynne ElliottJob Title:Home ManagerJoined: 2024

Hello, my name is Lynne Elliott, and I have been a part of the Penhurst Gardens team since 2024.

I have worked within the care sector for many years, and supporting and enhancing people’s lives has always been my vocation. I am passionate about making a positive difference, whatever that may look like for each person.

Throughout my career, I have enjoyed a wide range of roles across different care settings and have worked across the country. These experiences have allowed me to continually develop my knowledge, skills and understanding of best practice within health and social care.

What I value most about my role is the opportunity to meet new people and the variety that each day brings. I find great satisfaction in building meaningful relationships and adapting my approach to meet individual needs whilst continuing to learn through Porthaven.

I hold a range of qualifications that support my practice, which include qualifications in administration, business, a Registered Managers Award, a Higher National Diploma in Health and Social Care and a Level 5 Diploma in Leadership for Health and Social Care. These, combined with my experience, enable me to work in a professional yet personable manner, always placing the individual at the heart of what I do.

Eurika Tasha Garing
Eurika Tasha GaringJob Title:Deputy Clinical ManagerJoined: 2018

Hello, my name is Tasha, and I am the Deputy Clinical Manager here at Penhurst Gardens Care Home.

I qualified with a degree in nursing in the Philippines and moved to England in 2011. I conducted my Bachelor of Science in International Nursing at the University of Hertfordshire and took an Overseas Nurse's Programme at the University of Northampton.

I have worked my way to where I am now through dedication, hard work and working closely with my team to ensure they feel supported, appreciated and listened to every single day. As a team, we strive to deliver excellent person-centred care to all of our residents. We work hard to enrich their lives and create an environment where our residents feel safe and secure.

Outside of work, I enjoy reading and spending time with my family. We love to travel, discover new cultures and try new cuisines!

Bethany Tanner
Bethany TannerJob Title:Residential Dementia Care ManagerJoined: 2023

Hello, my name is Beth, and I am the Residential Dementia Care Manager here at Penhurst Gardens.

I have worked in health and social care since 2018 and have developed my knowledge through completing my NVQ Level 3 in Lead Adult Care, alongside a range of additional training. I am passionate about delivering truly person-centred care, ensuring each individual's needs are met while working closely with families so that everybody feels welcome and supported. My main focus is to ensure our residents, their loved ones and friends and our team feel supported at Penhurst Gardens.

Ivaylo Gyurov
Ivaylo GyurovJob Title:Head ChefJoined: 2020

Hello, my name is Ivo, and I am the Head Chef here at Penhurst Gardens.

Inspired by a love of cooking that was passed down from my grandmother, I began my culinary career in Bulgaria in 1991. Since then, I have worked as a chef on a cruise liner, at the Ritz Private Club, and I have continued my journey in the UK over the past 23 years.

Since joining Porthaven in November 2020, I have thoroughly enjoyed creating fresh, nutritious dishes for our residents, always focusing on flavour, presentation and ensuring every meal is truly enjoyable.

Lilly Taylor
Lilly TaylorJob Title:Activities and Wellbeing CoordinatorJoined: 2023

Hello, my name is Lilly Taylor, and I am the Activities and Wellbeing Coordinator here at Penhurst Gardens.

I am very passionate about creative arts and expression through different mediums as well as fitness and wellbeing. I have always aspired to work in a position where encouragement, positivity and creativity were at the forefront.

Since joining the team at Penhurst Gardens, my priority has been to develop a personalised, whole-home approach and to inspire our residents and team members to step out of their comfort zones. I hope to continue the growth of the supportive, cheerful and exciting energy that Penhurst Gardens already has. My focus is always on ensuring that our residents are supported to try new things and progress with existing passions.

Von Andrew Garing
Von Andrew GaringJob Title:Night ManagerJoined: 2016

Hello, my name is Von, and I am the Night Manager here at Penhurst Gardens.

I qualified as a nurse in the Philippines and joined Porthaven as a team leader. I took up my Bachelor of Science in International Nursing at the University of Hertfordshire in 2011 and completed my Level 5 Diploma in Leadership for Health and Social Care in 2018.

As the night manager, I oversee our night team and nightly activities, as well as assisting and encouraging our residents in maintaining their nightly routines, supporting independence as much as possible.

Outside of work, I like to travel with my family, discover new places and try new cuisines. I also like to play sports with my children, especially football, surfing, skiing and biking.

Nicoleta Ivan
Nicoleta IvanJob Title:Residential Care ManagerJoined: 2025

Hello, my name is Nicoleta, and I am the Residential Care Manager here at Penhurst Gardens.

I have an NVQ Level 3 in Health and Social Care and am currently undertaking my NVQ Level 4.

I am dedicated and compassionate in my role and committed to ensuring that, alongside my team, we deliver high-quality, person-centred care. I pay particular attention to safeguarding, care planning and ensuring full compliance with regulatory standards. I consider myself to be supportive, organised and focused on resident wellbeing, team development and continuous improvement.

Di Church
Di ChurchJob Title:Home AdministratorJoined: 2016

Hello, my name is Di, and I am the Home Administrator here at Penhurst Gardens.

I have an NVQ Level 5, my Medication Competency and was previously a finalist in the South East Great British Care Awards in the Ancillary Worker Category.

I thoroughly enjoy working at Penhurst Gardens, as no two days are the same. I never feel like I am going to work, as Penhurst Gardens is a welcoming, friendly home, and everybody is so supportive.

In my spare time, I like to listen to all types of music, and I am a member of the Oxford Gospel Choir. I also enjoy going to the theatre.

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