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Care Homes Owned by Excelcare

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Excelcare
Excelcare is a leading, family-run company with 30 warm and welcoming care homes and a compassionate homecare service, situated amongst local communities within Cambridge, Essex, London and Milton Keynes.

Since 1989, Excelcare has supported people to lead a high quality of life, delivering person-centred care that is as individual as the individuals they care for with empathy, kindness and respect.

Excelcare Locations (30)

 - Browse 30 Care Homes owned by Excelcare
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Excelcare Westport Care Home
14-26 Westport Street, Stepney Green, London E1 0RA 
Top 20 carehome award certificate
10 115 reviews
Excelcare Westport Care Home, London, London
Top 20 carehome award certificate
"The staff at Westport are all amazing! My uncle is a very nervous person, but since being at Westport, he has completely come out of…"   Read all 115 reviews
  • from £1,400 / week
  • 44 Rooms
Location Type Care Home

Based in Stepney Green, East London, Westport plays an active part of the local community. The beautiful 41-bed home provides respite care and long-term care for people who require residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Etheldred House
Clay Street, Histon, Cambridge CB24 9EY 
10 146 reviews
Excelcare Etheldred House, Cambridge, Cambridgeshire
"My wife is well looked after in the care home with good carers and management. I have no worries at all about my wife's care and needs! The…"   Read all 146 reviews
  • from £1,650 / week
  • 85 Rooms
Location Type Care Home

Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia. The care home, which offers long term ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Excelcare Peartree Care Home
195/199 Sydenham Road, Sydenham, London SE26 5HF 
Top 20 carehome award certificate
10 145 reviews
Excelcare Peartree Care Home, London, London
Top 20 carehome award certificate
"CARE Home provides excellent care for Mum THERESA, giving us The family Peace of Mind Mum is in Safe Hands, Thankyou Peartree. Regards,…"   Read all 145 reviews
  • from £1,750 / week
  • 75 Rooms
Location Type Care Home

Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London. Warm and friendly, they are extremely proud of their excellent reputation for offering ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Hunters Down Care Home
Hartford Road, Huntingdon PE29 1XL 
10 83 reviews
Excelcare Hunters Down Care Home, Huntingdon, Cambridgeshire
"Perfect atmosphere and very friendly staff. Immaculately clean and well presented. Excellent and caring staff. Perfect home from home.…"   Read all 83 reviews
  • from £1,400 / week
  • 102 Rooms
Location Type Care Home

Hunters Down is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65 and over including those living with dementia. The home is situated in Huntingdon ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Buchan House Care Home
Buchan Street, Kings Hedges, Cambridge CB4 2XL 
Top 20 carehome award certificate
10 77 reviews
Excelcare Buchan House Care Home, Cambridge, Cambridgeshire
Top 20 carehome award certificate
"There are no words powerful enough to describe what Buchan House means to our family after the care they gave my Nannie in the final days…"   Read all 77 reviews
  • from £1,400 / week
  • 66 Rooms
Location Type Care Home

Buchan House is a care home providing person-centred care for adults aged 65+, including those living with dementia and those with nursing needs. Situated close to the King Hedges area, north of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Neath House
Currier Drive, Neath Hill, Milton Keynes MK14 6NS 
Top 20 carehome award certificate
10 66 reviews
Excelcare Neath House, Milton Keynes, Buckinghamshire
Top 20 carehome award certificate
"My Dad recently passed at nearly 93 years of age but what a wonderful past two years he had at Neath House Care Home. I cannot speak more…"   Read all 66 reviews
  • from £1,375 / week
  • 47 Rooms
Location Type Care Home

Neath Hill Care Centre is full of charm and character and has a distinct homely feeling. Situated in a quiet residential area of Milton Keynes, there are strong local community links with local shops ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Dovecote Manor
Whalley Drive, Bletchley, Milton Keynes MK3 6EN 
10 71 reviews
Excelcare Dovecote Manor, Milton Keynes, Buckinghamshire
"My brother is a new resident here. The minute you walk in this beautiful light and airy home you are surrounded with love and care and…"   Read all 71 reviews
  • from £1,500 / week
  • 44 Rooms
Location Type Care Home

Dovecote Manor is a residential care centre for older people situated in the town of Bletchley, close to the home of the historical Code Breakers, Bletchley Park. The home is close to the main line ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Park Avenue Care Home
69 Park Avenue, Bromley BR1 4EW 
9.9 99 reviews
Excelcare Park Avenue Care Home, Bromley, London
"Park Avenue Care Home has exceeded our expectations. We had the same doubts everyone would have before we placed our Dad here but he is so…"   Read all 99 reviews
  • from £1,847 / week
  • 51 Rooms
Location Type Care Home

Park Avenue Care Home is a 51 bed dementia nursing home and nursing home, which supports those living with dementia and other conditions needing skilled nursing care. Many residents are living ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare St Georges Court
Russell Street, Cambridge CB2 1HT 
9.9 100 reviews
Excelcare St Georges Court, Cambridge, Cambridgeshire
"I have been living at St Georges Court Care home for just over 2 years now and have no trouble and felt at home right away. All the team…"   Read all 100 reviews
  • from £1,350 / week
  • 76 Rooms
Location Type Care Home

St Georges Court is a 76 bedded care home providing person-centred care for adults aged 65+, including those living with Dementia and those with nursing needs. Situated just off of Hills Road, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Limetree Care Home
8 Limetree Close, Off Christchurch Road, Lambeth, London SW2 3EN 
Top 20 carehome award certificate
9.9 77 reviews
Excelcare Limetree Care Home, London, London
Top 20 carehome award certificate
"Since mum has arrived at Limetree we have seen a marked improvement in her well being, and demeanour. We believe this is in no small part…"   Read all 77 reviews
  • 92 Rooms
Location Type Care Home

Limetree Care Home provides person-centred dementia care in a spacious and homely environment. Jonathan and the team at Limetree, recognise the importance of ensuring that every resident receives ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Waterhall Care Home
Fern Grove, Bletchley, Milton Keynes MK2 3QH 
9.9 80 reviews
Excelcare Waterhall Care Home, Milton Keynes, Buckinghamshire
"My dad came into Waterhall Care Home in June 2025 after having a fall and being unable to go back to his home. From the start everyone was…"   Read all 80 reviews
  • from £1,475 / week
  • 57 Rooms
Location Type Care Home

Water Hall Care Centre is an attractive modern building, which opened in 2008 and provides the highest standards of dementia and nursing care and accommodation. Water Hall was the first home in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Goldenley
11/13 Richmond Avenue, Benfleet SS7 5HE 
9.9 77 reviews
Excelcare Goldenley, Benfleet, Essex
"I have been very impressed by the level of care shown to my friend as she descended into dementia. All of the staff are of the highest…"   Read all 77 reviews
  • from £1,295 / week
  • 41 Rooms
Location Type Care Home

Goldenley is a 40-bed care home that provides residential and dementia care for older people, located in South Benfleet. There are 6 six bedrooms which have ensuite bathrooms. It is located nearby ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Sweyne Court
Hockley Road, Rayleigh SS6 8EB 
9.9 157 reviews
Excelcare Sweyne Court, Rayleigh, Essex
"My Mum is a resident at Sweyne Court & has been there for about 8 months. She has settled in very well. The staff are amazing & when I…"   Read all 157 reviews
  • from £1,400 / week
  • 43 Rooms
Location Type Care Home

Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Longfield
Fambridge Close, Maldon CM9 6DJ 
9.9 84 reviews
Excelcare Longfield, Maldon, Essex
"Home was very welcoming, this is my first visit with my sister. Great activity going on during my visit, exercise class! Very happy my…"   Read all 84 reviews
  • from £1,344 / week
  • 40 Rooms
Location Type Care Home

Longfield is a homely, comfortable single-storey care home in the pretty coastal town of Maldon, Essex. It specialises in caring for older people living with or without dementia. There is a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Sherrell House
414 Fencepiece Road, Chigwell IG7 5DP 
9.9 121 reviews
Excelcare Sherrell House, Chigwell, Essex
"I can't thank all the wonderful people at Sherrell House enough. My Mum came to Sherrell House after being confused, frightened and lonely…"   Read all 121 reviews
  • from £1,400 / week
  • 92 Rooms
Location Type Care Home

Sherrell House is a purpose built modern friendly care home located in Chigwell Essex offering skilled professionals for a wide range of personal and nursing needs. The home has two specialist ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Abbot Care Home
Partridge Road, Harlow CM18 6TD 
9.9 130 reviews
Excelcare Abbot Care Home, Harlow, Essex
"My mum has been here for 18 months now and I can't fault any of the care that she has been given. If I have any worries, I am listened to…"   Read all 130 reviews
  • from £1,300 / week
  • 117 Rooms
Location Type Care Home

Boasting plenty of green space including gorgeous landscaped gardens, Abbot Care Home offers long-term and respite care, including residential, residential dementia, nursing and end of life ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare St Fillans Care Home
St Fillan Road, Colchester CO4 0PT 
9.9 90 reviews
Excelcare St Fillans Care Home, Colchester, Essex
"Dad was cared for by the wonderful team at St Fillan's in the last four weeks of his life. It was an incredibly difficult time for him and…"   Read all 90 reviews
  • from £1,375 / week
  • 71 Rooms
Location Type Care Home

Nestled in a quiet residential area of St John’s, near Colchester in Essex, beautiful St Fillans Care Home provides a variety of long-term and respite care, including residential, residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare The Willows Care Home
Heathercroft, Great Linford, Milton Keynes MK14 5EG 
9.9 158 reviews
Excelcare The Willows Care Home, Milton Keynes, Buckinghamshire
"The Willows care home is a lovely place it's bright and spacious and the staff are always happy and smiling and helpful. There always lots…"   Read all 158 reviews
  • from £1,300 / week
  • 130 Rooms
Location Type Care Home

The Willows Care Centre is located in Great Linford which is a village with the Grand Union Canal running through its centre just a few miles from central Milton Keynes. Set in spacious, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Stanley Wilson Lodge
Four Acres, Saffron Walden CB11 3JE 
9.8 74 reviews
Excelcare Stanley Wilson Lodge, Saffron Walden, Essex
"Stanley Wilson Lodge provided excellent care for mum from the day she arrived. The staff at the desk, admin, cleaners, carers and activity…"   Read all 74 reviews
  • from £1,800 / week
  • 80 Rooms
Location Type Care Home

Stanley Wilson Lodge is a purpose-built 75 bedded home with en-suite facilities offering high-quality nursing, residential and dementia care. All services are built around each resident’s ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Excelcare Fitzwilliam House
Rooks Street, Cottenham, Cambridge CB24 8QZ 
9.8 103 reviews
Excelcare Fitzwilliam House, Cambridge, Cambridgeshire
"Fitzwilliam Home in Cottenham is a beautiful home that ensures your loved ones are safe, well looked after and loved. The staff are so…"   Read all 103 reviews
  • from £1,350 / week
  • 40 Rooms
Location Type Care Home

Fitzwilliam House is a 40-bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia. Situated in the village of Cottenham with access to a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Primrose Croft
Primrose Street, Victoria Street, Cambridge CB4 3EH 
9.8 80 reviews
Excelcare Primrose Croft, Cambridge, Cambridgeshire
"I would fully endorse and recommend Primrose Croft Care Home. The help, support, compassion and professionalism they all showed my…"   Read all 80 reviews
  • from £1,364 / week
  • 38 Rooms
Location Type Care Home

Primrose Croft is a 38 bedded care home providing person-centred care for adults aged 65+, including those living with dementia. The home is within walking distance of the River Cam and local ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Brook House Care Home
45 Seymour Street, Cambridge CB1 3DJ 
9.8 77 reviews
Excelcare Brook House Care Home, Cambridge, Cambridgeshire
"What a lovely care home, with caring and friendly staff, everyone seems so happy and cheerful. Cleanliness is excellent, it's always a joy…"   Read all 77 reviews
  • from £1,400 / week
  • 35 Rooms
Location Type Care Home

Brook House is a 35 bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia. Situated close to Cambridge city centre, just off Mill Road, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Castlemead Court Care Home
Wolverton Road, Newport Pagnell MK16 8HW 
9.8 121 reviews
Excelcare Castlemead Court Care Home, Newport Pagnell, Buckinghamshire
"My mum has been living at Castlemead for 2 months and I can't fault either the facilities or the care she is receiving. The catering and…"   Read all 121 reviews
  • from £1,450 / week
  • 79 Rooms
Location Type Care Home

Castlemead Court Care Centre is situated in the heart of historic Newport Pagnell which is a small and thriving market town only a 20-minute drive away from central Milton Keynes. The home has strong ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Aliwal Manor Care Home
Turners Lane, Whittlesey, Peterborough PE7 1EH 
9.8 80 reviews
Excelcare Aliwal Manor Care Home, Peterborough, Cambridgeshire
"Aliwal Manor Care Home gave love, care and attention to Mum during her stay. The team even managed to get her appetite to return. It's…"   Read all 80 reviews
  • from £1,150 / week
  • 32 Rooms
Location Type Care Home

Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Windmill Lodge Care Home
115 Lyham Road, London SW2 5PY 
9.8 68 reviews
Excelcare Windmill Lodge Care Home, London, London
"All the staff and the care home itself have looked after my mother with the utmost care, dignity and respect. They are always friendly,…"   Read all 68 reviews
  • 93 Rooms
Location Type Care Home

Situated in the heart of Brixton, just a stone's throw from the South Circular, Windmill Lodge stands as a warm and inviting care home, offering a variety of care services including respite care, ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Lime Court
Lime Avenue, Dovercourt, Harwich CO12 4DE 
9.8 96 reviews
Excelcare Lime Court, Harwich, Essex
"If you ever need the care of a loved one, and you live near Harwich, don't give a second thought about trusting Sue and her amazing team at…"   Read all 96 reviews
  • from £1,175 / week
  • 44 Rooms
Location Type Care Home

Lime Court is a 44-bed care home, including four double rooms, spread over two floors, with lift access and five separate themed lounges. The home specialises in dementia and care for elderly people, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Glennfield Care Home
Money Bank, Wisbech PE13 2JF 
9.8 88 reviews
Excelcare Glennfield Care Home, Wisbech, Cambridgeshire
"Glennfield Care Home is very welcoming the moment you walk through the door, front of house staff are very friendly and approachable. All…"   Read all 88 reviews
  • from £1,300 / week
  • 88 Rooms
Location Type Care Home

Located in a peaceful residential area, Glennfield is a purpose-built care home in the historic market town of Wisbech, near the royal estate of Sandringham in Norfolk. A dedicated and experienced ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Okeley Care Home
Corporation Road, Chelmsford CM1 2AR 
9.7 178 reviews
Excelcare Okeley Care Home, Chelmsford, Essex
"Okeley Care Home have cared for my nan for four years so far. I know my nan is safe and her needs are met. The staff are lovely.…"   Read all 178 reviews
  • from £1,550 / week
  • 84 Rooms
Location Type Care Home

Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Ashlyn Care Home
Vicarage Wood, Harlow CM20 3HD 
9.7 79 reviews
Excelcare Ashlyn Care Home, Harlow, Essex
"My mother has the best care. If any problems I would go to the head. My mother eat well and can eat me under the table. Mum is always clean…"   Read all 79 reviews
  • from £1,300 / week
  • 60 Rooms
Location Type Care Home

Ashlyn Care Home is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care. It encourages residents and visiting families and friends to be ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Winifred Dell Care Home
Essex Way, Great Warley, Brentwood CM13 3AX 
9.7 151 reviews
Excelcare Winifred Dell Care Home, Brentwood, Essex
"From the moment he walked in, there was a positive, friendly atmosphere. My dad is comfortable and extremely well looked after. We are so…"   Read all 151 reviews
  • from £1,500 / week
  • 76 Rooms
Location Type Care Home

Winifred Dell Care Centre is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care. It encourages residents and visiting families and friends ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Excelcare Reviews (3071)

9.9

Excelcare has a Group Review Score of 9.9 (9.874) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Excelcare must have a Review Score.

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Review of

Excelcare The Willows Care Home

from Abby C (Friend of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Willows care home is a lovely place it's bright and spacious and the staff are always happy and smiling and helpful.
There always lots of Activities going on.
And it is well led by the management team.
Reply from Gale Hills, Business Manager at Excelcare The Willows Care HomeThank you for your kind review. We're delighted to hear that you find The Willows to be a bright, spacious, and welcoming place. It's wonderful to know that our team's friendliness, helpfulness, and positive attitude have made such a great impression. We're also pleased that you've enjoyed the variety of activities we offer and that you feel the home is well led by our management team. Your thoughtful feedback means a great deal to us and will be shared with the whole team. Thank you for taking the time to share your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Brook House Care Home

from Sandra D (Wife of Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a lovely care home, with caring and friendly staff, everyone seems so happy and cheerful. Cleanliness is excellent, it's always a joy to visit my husband and the other residents.
Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Brook House Care HomeThank you for your lovely review. We're delighted to hear that you enjoy visiting your husband and that our caring team, welcoming atmosphere, and high standards of cleanliness have made such a positive impression. Your kind words mean a great deal to us all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Peartree Care Home

from N M (Son of Resident) published on 8 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
CARE Home provides excellent care for Mum THERESA, giving us The family Peace of Mind Mum is in Safe Hands,
Thankyou Peartree.
Regards, Nick
Reply from Adam Tallis BEM, Home Manager at Excelcare Peartree Care HomeThank you so much for your lovely review. It means a great deal to all of us to know that Mum is happy and well cared for, and that we've been able to give your family peace of mind. Our team is passionate about providing a safe, caring, and welcoming home for every resident, so your kind words are truly appreciated. Thank you for trusting us with Mums care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Okeley Care Home

from D R (Wife of Resident) published on 7 July 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
My husband was in this care home for 2 years.
I want to say a huge thank you to the unsung hero's. The laundry staff, the cleaners.
When my husband passed they were there for me also the senior care person who was on nights when my husband passed.
Not one carer in my husband's dementia floor offered
condolences when my husband passed.
Thank the lord my darling husband is at peace and away from Okeley care home.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you for taking the time to share your feedback. We are deeply sorry for the loss of your husband and extend our sincere condolences to you.
We appreciate your kind words about our laundry and housekeeping teams, as well as the senior member of staff who supported you during such a difficult time. It means a great deal to know that their care and compassion provided comfort to you, and we will ensure your thanks are passed on to them.
We are, however, saddened to hear about your experience regarding the lack of condolences and support from other members of the team following your husband's passing. This is not the experience we would wish any family to have, and we take your concerns very seriously. Your feedback has been shared with the management team so that we can reflect on what happened and identify any lessons to be learned.
Thank you again for bringing both the positive and negative aspects of your experience to our attention. We wish you peace and comfort
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Abbot Care Home

from Tracey M (Daughter of Resident) published on 7 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here for 18 months now and I can't fault any of the care that she has been given. If I have any worries, I am listened to and spoken to with the upmost respect. I see the love that the carers have for the residents every day. Thank you to everyone at Abbot Care Home.
Reply from Susan Deol, Home Manager at Excelcare Abbot Care HomeDear Family of Abbot Care Home,
Thank you so much for taking the time to leave such a lovely five-star review.
It has been a privilege to care for your mum over the past 18 months, and we are so pleased to hear that you have felt supported, listened to, and treated with respect whenever you have had any concerns. Building trusting relationships with our residents and their families is at the heart of everything we do.
Knowing that you can see the genuine love, kindness, and compassion our team has for our residents is one of the greatest compliments we could receive. Our staff work hard every day to create a warm, caring environment where residents feel safe, valued, and truly at home. Your feedback is wonderful recognition of their dedication and commitment.
Thank you for placing your trust in us to care for your mum. We will be delighted to share your lovely comments with the whole team, as they will mean so much to everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Peartree Care Home

from Jeffrey H (Friend of Resident) published on 7 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is friendly and happy.
Reply from Adam Tallis BEM, Home Manager at Excelcare Peartree Care HomeThank you for taking the time to leave such a lovely review. We are delighted to hear that you found everyone to be friendly and happy. Creating a warm, welcoming and positive environment for our residents, their families and visitors is something we all strive for every day. Your kind words mean a great deal to the whole team and we truly appreciate your support.
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  • Care / Support
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  • Treated with Dignity
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Review of

Excelcare Peartree Care Home

from R M (Niece of Resident) published on 6 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such loving care in a beautiful room. Lots of activities.
Reply from Adam Tallis BEM, Home Manager at Excelcare Peartree Care HomeThank you so much for your kind words. We're delighted to hear that you appreciated the loving care provided by our team, as well as the beautiful surroundings and range of activities on offer. Creating a warm, engaging, and supportive environment for our residents is at the heart of everything we do, and your feedback means a great deal to us. Thank you for taking the time to share your experience.
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Review of

Excelcare Windmill Lodge Care Home

from Sara R (Daughter of Resident) published on 3 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff and the care home itself have looked after my mother with the utmost care, dignity and respect. They are always friendly, helpful and serve with a smile. Thank you so much. Everything you do is appreciated.
The job of a carer is very difficult, but I see you.
Reply from Rugie Barry, Business Manager at Excelcare Windmill Lodge Care HomeDear Sarah - Thank you for your lovely feedback. We are delighted to hear that your mother has been treated with care, dignity and respect. Your kind words mean so much to our team, who work hard every day to support people living in the Home and families. We especially appreciate your recognition of our team's dedication. Thank you for your trust and support.
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Review of

Excelcare Waterhall Care Home

from Sally J (Daughter of Resident) published on 3 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad came into Waterhall Care Home in June 2025 after having a fall and being unable to go back to his home. From the start everyone was very approachable, kind and caring. The care my dad has received has been second to none. I know that my dad is very well cared for in a nice environment. I would
have no hesitation in recommending Waterhill Care Home.
Reply from Tendai Mangoro, Home Manager at Excelcare Waterhall Care HomeThank you for the feedback. We are so happy to hear that your father is happy at Waterhall.
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Review of

Excelcare Waterhall Care Home

from Terry P (Son of Resident) published on 3 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After my mother transferred from another care home, she has settled in Waterhall really well. All seems fine to date and we are happy she has a caring community for support.
Reply from Tendai Mangoro, Home Manager at Excelcare Waterhall Care HomeThank you for the feedback. We are pleased to hear that your mother has settled at Waterhall. The team is so glad that you are happy with the care provided to your mother.
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Review of

Excelcare Aliwal Manor Care Home

from Wendy H (Daughter of Resident) published on 3 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Aliwal Manor Care Home gave love, care and attention to Mum during her stay. The team even managed to get her appetite to return. It's always very encouraging to have a place of safety and love when us carers need time out!
Reply from Sally Allen, Manager at Excelcare Aliwal Manor Care HomeThank you so much for your lovely feedback. It was our privilege to care for your mum during her stay at Aliwal Manor. We're delighted to hear that she felt loved and supported, and that her appetite returned - our team always strives to make mealtimes enjoyable and comforting.
We understand how important it is for carers to have peace of mind when taking time out, and we're glad we could provide a safe, welcoming environment for your mum. Your kind words mean a great deal to our whole team.
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Review of

Excelcare Goldenley

from Carole P (Day Care) published on 2 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love it on Mondays.
They are very nice. They do their job very well.
Reply from Jacky frood, Manager at Excelcare GoldenleyThankyou for taking time to leave a review. So happy you enjoy your visits. I will ensure I share this with the team.
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Review of

Excelcare Limetree Care Home

from T T (Daughter of Resident) published on 29 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Team member very friendly.
Reply from Philip Mathew, Home Manager at Excelcare Limetree Care HomeThank you for your kind words for Limetree Care Home.
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Review of

Excelcare Limetree Care Home

from N A (Son of Resident) published on 29 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We're very happy with everything they provide with the need to my mother and very welcoming staff.
Reply from Philip Mathew, Home Manager at Excelcare Limetree Care HomeThank you for your kind words for Limetree Care Home. Its lovely to hear that your loved one has been well supported with us.
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Review of

Excelcare Brook House Care Home

from Shawn H (Son of Resident) published on 29 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad had a lovely experience at Brook House. He loves all the staff, they were very good with my dad. So thank you to you all at Brook House. Love the harper family.
Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Brook House Care HomeThank you so much for your kind words-it truly means a lot to us. We're so pleased to hear that your dad has had such a lovely experience at Brook House and that he feels well cared for by the team. Your feedback will be shared with all our team, who will be delighted to know they made such a positive difference.
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Review of

Excelcare Westport Care Home

from Robyn S (Niece of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Westport are all amazing! My uncle is a very nervous person, but since being at Westport, he has completely come out of himself and has told us he never wants to leave. He is so happy thanks to the care of all the staff and we appreciate you all! Thank you.
Reply from Rajiv Mungur, Home Manager at Excelcare Westport Care HomeThank you for taking the time to leave your lovely comment of our home and our team - it means a lot to us.
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Review of

Excelcare Westport Care Home

from Adam S (Nephew of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westport Care Home is a fantastic place that provides excellent care to my uncle. The staff are very caring and attentive and make my uncle and family feel very comfortable.
Reply from Rajiv Mungur, Home Manager at Excelcare Westport Care HomeThank you and is great to hear your positive feedback. This We will shared with our team members
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Review of

Excelcare Waterhall Care Home

from Amy W (Daughter-in-law of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are very happy with the care which Jennifer, mother in law has settled well. Daniel is amazing with all the residents, he knows each resident individually and their needs. Jez and Funky works extremely hard and we feel happy with all they do. Thank you everyone at Waterhall.
Reply from Tendai Mangoro, Home Manager at Excelcare Waterhall Care HomeThank you very much for the feedback. We are pleased that your mother in law has settled and you are happy with the care. Waterhall team appreciates the feedback.
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Review of

Excelcare Castlemead Court Care Home

from V D (Daughter of Resident) published on 24 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living at Castlemead for 2 months and I can't fault either the facilities or the care she is receiving. The catering and range of activities are outstanding. Every member of staff I have met has been kind, caring and cheerful, welcoming and supporting both mum and her family.
Reply from Trisha Lane-Dunne, Receptionist at Excelcare Castlemead Court Care HomeThank you for leaving us such a lovely review. We are so happy and pleased to hear that your mum and yourselves as a family are very happy with all the facilities and the care that your mum is receiving here at Castlemead . Also that the catering and range of activities you feel as a family are outstanding and that every member of staff has been kind caring and cheerful . We will pass this on to all of our teams who will be so happy to hear this lovely feed back
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Review of

Excelcare Okeley Care Home

from D N (Son-in-law of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father in law has been in Okeley for 3 months, he is very happy and very well cared for. We viewed quite a few care homes but knew straight away this was the top of our list. He calls it his home already, which makes us very happy knowing he is being very well cared for and gives us peace of mind.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you so much for sharing your lovely feedback. Were delighted to hear that your fatherinlaw has settled in so well and already feels at home that truly means a great deal to us. Knowing he is happy, comfortable, and well cared for is exactly what we strive for, and its wonderful to hear that this brings your family peace of mind.

Were grateful you chose Okeley after visiting other homes, and were proud to be the place he now calls home.
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Awards / Recognitions (7)

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Frequently Asked Questions about Excelcare

Costs for care homes owned by Excelcare

Average costs per week for care homes owned by Excelcare by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Excelcare, based on 28 out of 30 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,427
Residential Dementia Care £1,462
Nursing Care £1,770
Nursing Dementia Care £1,806
All Care Types £1,425
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Excelcare own?

Excelcare own 30 Care Homes.

Which Excelcare Care Homes have the highest review score?

Excelcare Westport Care Home, Excelcare Etheldred House & Excelcare Peartree Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare to verify any information. View our terms and conditions. Excelcare has a Platinum Service – more info.