Care Homes Owned by Excelcare
Excelcare Locations (30)
Whalley Drive, Bletchley, Milton Keynes MK3 6EN
"In October we needed to find 24 hour dementia care for my father urgently. Dovecote Manor Care Home was extremely responsive, efficient,…" Read all 61 reviews
Dovecote Manor is a residential care centre for older people situated in the town of Bletchley, close to the home of the historical Code Breakers, Bletchley Park. The home is close to the main line station and has good public transport links with central… Read more about Dovecote Manor
- Care Provided
- Long Term/Permanent
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
- 44 Rooms from £1,500 / week
Fern Grove, Bletchley, Milton Keynes MK2 3QH
"My wife arrived in January 2025 from hospital and has been well looked after ever since. With her dementia has a confused mind before she…" Read all 66 reviews
Water Hall Care Centre is an attractive modern building, which opened in 2008 and provides the highest standards of dementia and nursing care and accommodation. Water Hall was the first home in Milton Keynes to be awarded with an 'Outstanding' rating… Read more about Waterhall Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 57 Rooms from £1,475 / week
69 Park Avenue, Bromley BR1 4EW
"The staff are fabulous at Park Avenue! It's a very welcoming environment and my friend is very. happy staying there. He is no longer…" Read all 88 reviews
Park Avenue Care Home is a 51 bed dementia nursing home and nursing home, which supports those living with dementia and other conditions needing skilled nursing care. Many residents are living with complex care needs, however, every resident is encouraged… Read more about Park Avenue Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 51 Rooms from £1,847 / week
Hartford Road, Huntingdon PE29 1XL
"My sister was taken to hospital, a temporary care home to and from her apartment. When she moved from the last care home, she was confused,…" Read all 74 reviews
Hunters Down is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65 and over including those living with dementia. The home is situated in Huntingdon and offers long term and respite care. Hunters Down… Read more about Hunters Down Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Nursing Care
- Palliative Care
- 102 Rooms from £1,400 / week
195/199 Sydenham Road, Sydenham, London SE26 5HF
"Peartree is a very nice and pleasant care facility. The carers are very kind and helpful. The clients seem very contented. There are…" Read all 126 reviews
Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London. Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential… Read more about Peartree Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 75 Rooms from £1,750 / week
Hockley Road, Rayleigh SS6 8EB
"At the 1st glance, Sweyne Court doesn't look much but has all the comforts required and is very clean inside and outside the building. The…" Read all 146 reviews
Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system. Professionals are skilled in supporting the challenges of memory… Read more about Sweyne Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 43 Rooms from £1,400 / week
Currier Drive, Neath Hill, Milton Keynes MK14 6NS
"My husband is now on his 3rd respite visit here. They take such great care of him when hes there and hes always so happy to go there. I…" Read all 52 reviews
Neath Hill Care Centre is full of charm and character and has a distinct homely feeling. Situated in a quiet residential area of Milton Keynes, there are strong local community links with local shops and pubs within walking distance. There are excellent… Read more about Neath House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Visual / Hearing Impairment
- 47 Rooms from £1,300 / week
Clay Street, Histon, Cambridge CB24 9EY
"This care home is amazing. I cannot fault it at all. If my mum was in the right mind she would be so proud of where she is. Everyone from…" Read all 132 reviews
Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia. The care home, which offers long term and respite care is situated in the village of Histon… Read more about Etheldred House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 94 Rooms from £1,650 / week
Buchan Street, Kings Hedges, Cambridge CB4 2XL
"My Nan came here for a few weeks to give my family much needed break and the staff are all friendly and go out of their way to welcome the…" Read all 59 reviews
Buchan House is a care home providing person-centred care for adults aged 65+, including those living with dementia and those with nursing needs. Situated close to the King Hedges area, north of Cambridge city centre, the home is accessible by car… Read more about Buchan House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- 66 Rooms from £1,400 / week
11/13 Richmond Avenue, Benfleet SS7 5HE
"Lovely care home staff are very friendly and always there to help with a smile. Residents are well looked after and always happy there are…" Read all 69 reviews
Goldenley is a 40-bed care home that provides residential and dementia care for older people, located in South Benfleet. There are 6 six bedrooms which have ensuite bathrooms. It is located nearby to local amenities and transport links, and has a… Read more about Goldenley
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- 41 Rooms from £1,295 / week
14-26 Westport Street, Stepney Green, London E1 0RA
"I would like to express my sincere gratitude to all the staff at Westport Care Home for all the care and support they provide for my…" Read all 106 reviews
Based in Stepney Green, East London, Westport plays an active part of the local community. The beautiful 41-bed home provides respite care and long-term care for people who require residential, residential dementia and end of life care. The dedicated… Read more about Westport Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Acquired Brain Injury
- 44 Rooms from £1,400 / week
Fambridge Close, Maldon CM9 6DJ
"My uncle is very well cared for and loved. The level of care he receives is second to none and there are always activities going on.…" Read all 72 reviews
Longfield is a homely, comfortable single-storey care home in the pretty coastal town of Maldon, Essex. It specialises in caring for older people living with or without dementia. There is a large mature garden, summer house and two attractive… Read more about Longfield
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 40 Rooms from £1,344 / week
115 Lyham Road, London SW2 5PY
"My mum has been at Windmill Lodge for 2 years now. She has always been excellently looked after with compassion, kindness and empathy. Mum…" Read all 53 reviews
Situated in the heart of Brixton, just a stone's throw from the South Circular, Windmill Lodge stands as a warm and inviting care home, offering a variety of care services including respite care, long-term residential dementia care, nursing care, nursing… Read more about Windmill Lodge Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Acquired Brain Injury
- 93 Rooms
8 Limetree Close, Off Christchurch Road, Lambeth, London SW2 3EN
"My experience of Limetree over the last 4 years has been extremely positive. The staff are very supportive and caring. My mum has been…" Read all 52 reviews
Limetree Care Home provides person-centred dementia care in a spacious and homely environment. Jonathan and the team at Limetree, recognise the importance of ensuring that every resident receives a service that is based on their needs, their preferences,… Read more about Limetree Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 92 Rooms
Rooks Street, Cottenham, Cambridge CB24 8QZ
"Fantastic place, great people who really care for the residents. I am so happy my mum is being looked after by such a great team. I have no…" Read all 84 reviews
Fitzwilliam House is a 40-bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia. Situated in the village of Cottenham with access to a range of shops, a library, pubs and restaurants. Cambridge… Read more about Fitzwilliam House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- 40 Rooms from £1,350 / week
Four Acres, Saffron Walden CB11 3JE
"I am extremely happy with the care given to my relative. The carers are very attentive and are always cheerful, polite and helpful. The…" Read all 56 reviews
Stanley Wilson Lodge is a purpose-built 75 bedded home with en-suite facilities offering high-quality nursing, residential and dementia care. All services are built around each resident’s individual needs and preferences: Dementia residential – 22… Read more about Stanley Wilson Lodge
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 75 Rooms from £1,722 / week
Turners Lane, Whittlesey, Peterborough PE7 1EH
"We came to look around to see if Mum would like to come and live here. Walked in and it was very calm and inviting. The managers were very…" Read all 72 reviews
Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, residential dementia care and end of life care in a comfortable… Read more about Aliwal Manor Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 32 Rooms from £1,150 / week
Vicarage Wood, Harlow CM20 3HD
"We couldn't be more grateful for the exceptional care our loved one has received at Ashlyns. From the moment we first visited, we were…" Read all 56 reviews
Ashlyn Care Home is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care. It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the home including… Read more about Ashlyn Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Acquired Brain Injury
- 60 Rooms from £1,300 / week
Russell Street, Cambridge CB2 1HT
"Dad has only been in St George's a few weeks, but he already feels at home. Decoration throughout is very tasteful and makes it feel very…" Read all 91 reviews
St Georges Court is a 76 bedded care home providing person-centred care for adults aged 65+, including those living with Dementia and those with nursing needs. Situated just off of Hills Road, the home is within walking distance of the town centre,… Read more about St Georges Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- Acquired Brain Injury
- 76 Rooms
St Fillan Road, Colchester CO4 0PT
"Lovely home, mum was well looked after and had a wonderful time. Activities are on all the time, they focused on mums routine and took…" Read all 79 reviews
Nestled in a quiet residential area of St John’s, near Colchester in Essex, beautiful St Fillans Care Home provides a variety of long-term and respite care, including residential, residential dementia, nursing, nursing dementia and end of life care. With… Read more about St Fillans Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Acquired Brain Injury
- 71 Rooms from £1,375 / week
Primrose Street, Victoria Street, Cambridge CB4 3EH
"Very caring and also they always have time to address any problems. Laundry can be a bit of a problem. But not a huge one. I feel that they…" Read all 66 reviews
Primrose Croft is a 38 bedded care home providing person-centred care for adults aged 65+, including those living with dementia. The home is within walking distance of the River Cam and local shops and is only a short bus ride away from Cambridge… Read more about Primrose Croft
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Eating Disorders
- 38 Rooms from £1,280 / week
Lime Avenue, Dovercourt, Harwich CO12 4DE
"My brothers & I had our Stepmother, who had advanced dementia & was bedbound, moved to Lime Court Care Home near myself, in Dovercourt,…" Read all 84 reviews
Lime Court is a 44-bed care home, including four double rooms, spread over two floors, with lift access and five separate themed lounges. The home specialises in dementia and care for elderly people, situated near the seafront and within easy reach of… Read more about Lime Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 44 Rooms from £1,175 / week
414 Fencepiece Road, Chigwell IG7 5DP
"It was very difficult for our family to accept that our father needed to move into a care home, due to his rapidly declining health and…" Read all 109 reviews
Sherrell House is a purpose built modern friendly care home located in Chigwell Essex offering skilled professionals for a wide range of personal and nursing needs. The home has two specialist dementia units as well as a nursing unit. All beds have… Read more about Sherrell House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 92 Rooms from £1,400 / week
45 Seymour Street, Cambridge CB1 3DJ
"I'm so glad we chose Brook House for mum following her dementia diagnosis. Being a smaller care home meant we got to know the carers well…" Read all 56 reviews
Brook House is a 35 bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia. Situated close to Cambridge city centre, just off Mill Road, the home is in an ideal location for people living in… Read more about Brook House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 35 Rooms from £1,400 / week
Wolverton Road, Newport Pagnell MK16 8HW
"My mother has been treated with real care and kindness by all the staff. She is full of praise for their kindness and support and I have…" Read all 101 reviews
Castlemead Court Care Centre is situated in the heart of historic Newport Pagnell which is a small and thriving market town only a 20-minute drive away from central Milton Keynes. The home has strong links with the local community and engages with local… Read more about Castlemead Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 79 Rooms from £1,450 / week
Partridge Road, Harlow CM18 6TD
"My Mum spent the last several months of her life at Abbot Care Home, from October 2024 until May 2025 after being placed there for end of…" Read all 98 reviews
Boasting plenty of green space including gorgeous landscaped gardens, Abbot Care Home offers long-term and respite care, including residential, residential dementia, nursing and end of life care. Offering homely comforts alongside a boutique finish,… Read more about Abbot Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Acquired Brain Injury
- 117 Rooms from £1,300 / week
Money Bank, Wisbech PE13 2JF
"Glennfield Care Home is a lovely home and my Mum is very happy there. All the staff are amazing and they take really good care of her. The…" Read all 66 reviews
Located in a peaceful residential area, Glennfield is a purpose-built care home in the historic market town of Wisbech, near the royal estate of Sandringham in Norfolk. A dedicated and experienced team provides respite and long-term care, including… Read more about Glennfield Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- 88 Rooms from £1,300 / week
Heathercroft, Great Linford, Milton Keynes MK14 5EG
"Mum quality of life has greatly improved since coming to the Willows. Nothing is too much trouble for any of the staff and I know mum feels…" Read all 136 reviews
The Willows Care Centre is located in Great Linford which is a village with the Grand Union Canal running through its centre just a few miles from central Milton Keynes. Set in spacious, peaceful grounds the home has en-suite rooms and extensive… Read more about The Willows Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 130 Rooms from £1,450 / week
Corporation Road, Chelmsford CM1 2AR
"I decided that I needed to place mum into respite whilst I went away on holiday, I eventually chose Okeley Care Home and I'm very happy…" Read all 144 reviews
Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. Dementia care is provided on the first and second floor.… Read more about Okeley Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Eating Disorders
- 84 Rooms from £1,550 / week
Essex Way, Great Warley, Brentwood CM13 3AX
"My siter-in-law has been here now for almost a year now, very happy and we feel she is safe and we do not worry now she not living alone,…" Read all 145 reviews
Winifred Dell Care Centre is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care. It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the… Read more about Winifred Dell Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- 76 Rooms from £1,500 / week
Excelcare Reviews (2599)
Brook House Care Home
from Marie H (Daughter of Resident) published on 20 August 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Jayne Masterson, Regional Director at Brook House Care Home
Thank you so much for your kind words. We're delighted to hear your father feels content and comfortable here-it means a great deal to us. Creating a pleasant atmosphere and offering genuine care is at the heart of what we do, and your feedback is truly appreciated. I will ensure your positive comments are shared with the team.
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Castlemead Court Care Home
from Scott B (Son of Resident) published on 20 August 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Jayne Masterson, Regional Director at Castlemead Court Care Home
Thank you so much for your kind words. We're truly grateful to have had the privilege of caring for your mum over the past three years. It's heartening to hear that she's been treated with kindness and compassion, and that you've found the home to be well run. Your feedback means a great deal to our team and reminds us why we do what we do.
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St Fillans Care Home
from Rhona G (Daughter of Resident) published on 19 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Anumol Thomas, care manager at St Fillans Care Home
Thankyou for the kind words .It was a pleasure to look after mum and we are happy that mum enjoyed her stay at St Fillans. We will be happy have mum back anytime. We will share it with our team who will be very happy to find the words of appreciation
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Aliwal Manor Care Home
from P R (Great-Niece of Resident) published on 19 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Sally Allen, Manager at Aliwal Manor Care Home
We truly appreciate your kind words and the time you've taken to share your experience. It brings us joy to know that you feel your loved one is well cared for and comfortable here with us. Our team puts in a lot of effort to foster a safe, supportive, and welcoming atmosphere, and it's heartening to hear that this was evident in your experience. Your feedback is incredibly valuable to us and inspires us to continue giving our best every single day.
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Aliwal Manor Care Home
from Deana D (Daughter of Resident) published on 19 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Sally Allen, Manager at Aliwal Manor Care Home
Thank you so much for your kind words and for taking this time to share your experience. We're delighted to hear that you feel your loved one is well cared for and comfortable with us. Our team works hard to create a safe, supportive, and welcoming environment, and it's wonderful to know that this reflected in your experience. You feedback means a lot to us and encourages us to keep doing our very best every day.
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Limetree Care Home
from Karen B (Daughter of Resident) published on 19 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Philip Mathew, Home Manager at Limetree Care Home
Thank you for your kind words for Limetree Care Home. Its lovely to hear that your Mum has been well supported with us. Kind regards.
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Glennfield Care Home
from Mary V (Sister of Resident) published on 19 August 2025Submitted via Website • Report
Overall Experience
3.0 out of 5
He was quite sad when he first went into the home but now with her help
The rest of the staff are very nice but he certainly has a soft spot for her
Reply from Jayne Masterson, Regional Director at Glennfield Care Home
Thank you so much for your kind words. We're thrilled to hear how much your brother has grown since joining Glennfield, and especially grateful for the impact our team member has had on him. Her humour and dedication clearly made a real difference, and we'll be sure to pass on your lovely message.It's heart warming to know he's now thriving-and that he's found someone he truly connects with. We're proud to have such caring staff across the board, and your feedback means a lot to all of us.
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Ashlyn Care Home
from Joe Q (Grandson of Resident) published on 19 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
The atmosphere is always clean, comfortable, and homely. There's a real sense of community here, with engaging activities, freshly prepared meals, and a team that truly treats residents like family. Communication with the family is excellent; we are always kept informed and involved.
It gives us peace of mind to know our loved one is in such capable and caring hands. Thank you to everyone at Ashlyns for the dignity, respect, and love you show every day.
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Ashlyn Care Home
from Theresa F (Daughter of Resident) published on 19 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
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Winifred Dell Care Home
from Susan G (Sister-in-law of Resident) published on 18 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Linda Hatton, Manager at Winifred Dell Care Home
Thank you for your review. I will pass it on to the team.
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Neath House
from Maxine C (Wife of Resident) published on 18 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
I can have a weeks total rest knowing he is taken such good care of.
All members are so friendly and do a fabulous job.!
I wouldn't put him in respite anywhere else
Reply from Larysa Koss, Home Manager at Neath House
Thank you so much for your lovely words - they truly mean a lot to all of us at Neath House.We're so pleased to hear that your husband enjoys his stays with us and that he feels happy and well cared for when he's here. It's wonderful to know that his time with us gives you the peace of mind and well-deserved rest you need, too.Our team always strives to make respite feel just as special and personal as permanent care, and your feedback reassures us that we're doing just that. Thank you for your trust - we're honoured to be your first choice.We look forward to welcoming him back again soon!Warmest regards from all of us at Neath House!
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Peartree Care Home
from S F (Relative of Resident) published on 15 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Adam Tallis BEM, Home Manager at Peartree Care Home
Thank you so much for taking the time to leave a review on our home and the service provided to your relative.It means so much to our team to receive reviews like yours.
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Brook House Care Home
from K E (Daughter of Resident) published on 15 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Being a smaller care home meant we got to know the carers well - and they got to know mum. The atmosphere is very relaxed and the staff are friendly, kind, caring and always willing to help the residents and their families.
Reply from Jayne Masterson, Regional Director at Brook House Care Home
Thank you so much for taking the time to share this review about Mum's care at Brook House. I will ensure this is shared with the team.
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Longfield
from Quentin H (Brother of Resident) published on 14 August 2025Submitted via Website • Report
Overall Experience
4.0 out of 5
Reply from Gina Copsey, Manager at Longfield
Thank you very much for your kind words about our team. We always aim to make people happy.
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The Willows Care Home
from Dee G (Daughter of Resident) published on 13 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Gale Hills, Business Manager at The Willows Care Home
Thank you so much for your kind review. Its lovely to hear your mum feels safe and happy here, and that you can enjoy your time together. The team will be thrilled to know their care means so much.
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Fitzwilliam House
from Graham M (Son of Resident) published on 12 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Georgiana Ispas, Home manager at Fitzwilliam House
Thank you so much for your feedbackit truly means a lot to us and the team. Your support and guidance help us grow and improve every day, and were very grateful for it.
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The Willows Care Home
from Patricia S (Resident) published on 12 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Gale Hills, Business Manager at The Willows Care Home
Thank you for sending such a lovely review. It truly means a lot to us to know that you feel at home and well looked after. If there's ever anything more we can do for you, please do not hesitate to let us know.
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Abbot Care Home
from Jacqueline E (Sister of Resident) published on 11 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Susan Deol, Home Manager at Abbot Care Home
Dear family member of Abbot care home, Thank you so much for your kind words. We're delighted to hear that your brother has settled in well and that you've felt welcomed each time you visit. Our team works hard to create a positive atmosphere, provide engaging activities, and respond promptly to any concerns, so it's wonderful to know this is recognised. We will make sure to pass on your praise to the care staff on your brother's unit, the team will be thrilled to hear your feedback. Your support means a great deal to us. Best wishes from myself and all the team at Abbot care home.
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Abbot Care Home
from Michelle H (Daughter of Resident) published on 11 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
She was always treated with dignity and respect, she was happy and always had a smile for them, or a little nickname, nothing was too much trouble. Sadly we lost Mum in May this year, but when other charities or company's say they are there for you, but they aren't. It is different with Abbot Care Home, we the family still matter, they check to see how we are doing.
If you are looking for a care home for long term care or respite care, from my experience I would recommend them and the staff who work there.
Reply from Susan Deol, Home Manager at Abbot Care Home
Dear family member of Abbot care home, Thank you so much for taking the time to share such heartfelt words about your mum's time with us at Abbot Care Home. It was truly a privilege to care for her and to get to know you and your family over those months. We are deeply touched to hear that your mum felt loved, respected, and happy here, and that you were able to witness those bonds first-hand. Our team strives to provide not only the highest standard of care but also genuine warmth and connection, both to our residents and their families. We are so sorry for your loss, and we want you to know that you will always remain part of the Abbot Care Home family. We will continue to be here for you whenever you need us. With warmest regards From all the team at Abbot's care home.
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Brook House Care Home
from Ian J (Son of Resident) published on 11 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Jayne Masterson, Regional Director at Brook House Care Home
Thank you Ian for your kind works, we are so pleased your parents were looked after so brilliantly. The manager will share your positive feedback with the team.
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Awards / Recognitions (6)
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Frequently Asked Questions about Excelcare
Costs for care homes owned by Excelcare
Average costs per week for care homes owned by Excelcare by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Excelcare, based on 26 out of 30 settings.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Residential Care | £1,424 |
| Residential Dementia Care | £1,460 |
| Nursing Care | £1,774 |
| Nursing Dementia Care | £1,824 |
| All Care Types | £1,424 |
How many Care Homes does Excelcare own?
Excelcare own 30 Care Homes.Which Excelcare Care Homes have the highest review score?
Dovecote Manor, Waterhall Care Home & Park Avenue Care Home have the highest review score.Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare to verify any information. View our terms and conditions. Excelcare has a Platinum Service – more info.