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Care Homes Owned by Excelcare

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Excelcare is a leading, family-run company with 30 warm and welcoming care homes and a compassionate homecare service, situated amongst local communities within Cambridge, Essex, London and Milton Keynes.

Since 1989, Excelcare has supported people to lead a high quality of life, delivering person-centred care that is as individual as the individuals they care for with empathy, kindness and respect.

Excelcare Locations (30)

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30 Care Homes owned by Excelcare

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Excelcare Westport Care Home
14-26 Westport Street, Stepney Green, London E1 0RA
"I would like to express my gratitude to all the hard working staff at westport care home. A very special thanks to Artur, Lekshmi (a deputy..."Read all 117 reviews

from £1,400 / weekSize 44 rooms

Location Type: Care Home

Based in Stepney Green, East London, Westport plays an active part of the local community. The beautiful 41-bed home provides respite care and long-term care for people who require residential, residential... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Etheldred House
Clay Street, Histon, Cambridge CB24 9EY
"My wife is well looked after in the care home with good carers and management. I have no worries at all about my wife's care and needs! The..."Read all 146 reviews

from £1,650 / weekSize 85 rooms

Location Type: Care Home

Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia. The care home, which offers long term and... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Excelcare Hunters Down Care Home
Hartford Road, Huntingdon PE29 1XL
"Perfect atmosphere and very friendly staff. Immaculately clean and well presented. Excellent and caring staff. Perfect home from home...."Read all 84 reviews

from £1,400 / weekSize 102 rooms

Location Type: Care Home

Hunters Down is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65 and over including those living with dementia. The home is situated in Huntingdon and... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Excelcare Buchan House Care Home
Buchan Street, Kings Hedges, Cambridge CB4 2XL
"I highly recommend Buchan House Care Home. Dad moved into Buchan House nearly a year ago and we are so pleased with the move. The care..."Read all 76 reviews

from £1,400 / weekSize 66 rooms

Location Type: Care Home

Buchan House is a care home providing person-centred care for adults aged 65+, including those living with dementia and those with nursing needs. Situated close to the King Hedges area, north of Cambridge... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Excelcare Neath House
Currier Drive, Neath Hill, Milton Keynes MK14 6NS
"My mum's care has been excellent and the staff have been amazing with the care my mum's needs. HIGHLY RECOMMEND THIS HOME TO ALL..."Read all 66 reviews

from £1,375 / weekSize 47 rooms

Location Type: Care Home

Neath Hill Care Centre is full of charm and character and has a distinct homely feeling. Situated in a quiet residential area of Milton Keynes, there are strong local community links with local shops... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Peartree Care Home
195/199 Sydenham Road, Sydenham, London SE26 5HF
"Overall the care nan receives is exceptional and can tell nan is really happy, engaging in a range of different activities! Nan seems..."Read all 146 reviews

from £1,798 / weekSize 75 rooms

Location Type: Care Home

Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London. Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Excelcare Limetree Care Home
8 Limetree Close, Off Christchurch Road, Lambeth, London SW2 3EN
"I have found the care home to be an excellent place for my mother. Nothing is too much trouble and all the staff are welcoming and helpful,..."Read all 79 reviews

Size 92 rooms

Location Type: Care Home

Limetree Care Home provides person-centred dementia care in a spacious and homely environment. Jonathan and the team at Limetree, recognise the importance of ensuring that every resident receives a... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Excelcare Dovecote Manor
Whalley Drive, Bletchley, Milton Keynes MK3 6EN
"I have been thoroughly impressed with the standard of care provided within the care home. Whenever I have visited my granpa the facilities..."Read all 72 reviews

from £1,500 / weekSize 44 rooms

Location Type: Care Home

Dovecote Manor is a residential care centre for older people situated in the town of Bletchley, close to the home of the historical Code Breakers, Bletchley Park. The home is close to the main line station... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Park Avenue Care Home
69 Park Avenue, Bromley BR1 4EW
"Just spent a lovely morning with my Mum and other residents making fruit kebabs. This is just one of the many activities that Park Avenue..."Read all 100 reviews

from £1,847 / weekSize 51 rooms

Location Type: Care Home

Park Avenue Care Home is a 51 bed dementia nursing home and nursing home, which supports those living with dementia and other conditions needing skilled nursing care. Many residents are living with... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Excelcare St Georges Court
Russell Street, Cambridge CB2 1HT
"I visited a friend of the family who has recently moved into this home and having no previous experience in care homes I was so pleased to..."Read all 104 reviews

from £1,350 / weekSize 76 rooms

Location Type: Care Home

St Georges Court is a 76 bedded care home providing person-centred care for adults aged 65+, including those living with Dementia and those with nursing needs. Situated just off of Hills Road, the... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Excelcare St Fillans Care Home
St Fillan Road, Colchester CO4 0PT
"Choosing a care home for Mum was one of the hardest decisions we've had to make, but St Fillans has given us complete peace of mind. The..."Read all 93 reviews

from £1,375 / weekSize 71 rooms

Location Type: Care Home

Nestled in a quiet residential area of St John’s, near Colchester in Essex, beautiful St Fillans Care Home provides a variety of long-term and respite care, including residential, residential dementia,... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Excelcare Sweyne Court
Hockley Road, Rayleigh SS6 8EB
"My Nan moved to Sweyne Court back in May from a different care home and we are so happy she did. All the staff at Sweyne Court are amazing,..."Read all 159 reviews

from £1,400 / weekSize 43 rooms

Location Type: Care Home

Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system. Professionals... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Goldenley
11/13 Richmond Avenue, Benfleet SS7 5HE
"My mum has only been going a short while for one day a week, but all the staff there are really lovely people who genuinely seem to care..."Read all 78 reviews

from £1,295 / weekSize 41 rooms

Location Type: Care Home

Goldenley is a 40-bed care home that provides residential and dementia care for older people, located in South Benfleet. There are 6 six bedrooms which have ensuite bathrooms. It is located nearby... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Waterhall Care Home
Fern Grove, Bletchley, Milton Keynes MK2 3QH
"Happy with care. All ok. Nil concerns. Up to date from team all care. Feels in safe place. Well looked after...."Read all 81 reviews

from £1,475 / weekSize 57 rooms

Location Type: Care Home

Water Hall Care Centre is an attractive modern building, which opened in 2008 and provides the highest standards of dementia and nursing care and accommodation. Water Hall was the first home in Milton... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Excelcare Sherrell House
414 Fencepiece Road, Chigwell IG7 5DP
"My Mum has been a resident at Sherrell House for last two months & has adapted really well to living in a such a nice care home. This is..."Read all 123 reviews

from £1,400 / weekSize 92 rooms

Location Type: Care Home

Sherrell House is a purpose built modern friendly care home located in Chigwell Essex offering skilled professionals for a wide range of personal and nursing needs. The home has two specialist dementia... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Excelcare Abbot Care Home
Partridge Road, Harlow CM18 6TD
"My father went in around May and up to this point I can't complain and he's on a diementia floor and he's not the easiest to deal with but..."Read all 132 reviews

from £1,300 / weekSize 117 rooms

Location Type: Care Home

Boasting plenty of green space including gorgeous landscaped gardens, Abbot Care Home offers long-term and respite care, including residential, residential dementia, nursing and end of life care. Offering... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Excelcare Castlemead Court Care Home
Wolverton Road, Newport Pagnell MK16 8HW
"My Mum stayed at Castlemead for 14 days and really enjoyed everything about the care home. The care and facilities were outstanding. All..."Read all 123 reviews

from £1,450 / weekSize 79 rooms

Location Type: Care Home

Castlemead Court Care Centre is situated in the heart of historic Newport Pagnell which is a small and thriving market town only a 20-minute drive away from central Milton Keynes. The home has strong... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Excelcare The Willows Care Home
Heathercroft, Great Linford, Milton Keynes MK14 5EG
"The Willows care home is a lovely place it's bright and spacious and the staff are always happy and smiling and helpful. There always lots..."Read all 158 reviews

from £1,300 / weekSize 130 rooms

Location Type: Care Home

The Willows Care Centre is located in Great Linford which is a village with the Grand Union Canal running through its centre just a few miles from central Milton Keynes. Set in spacious, peaceful... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Excelcare Longfield
Fambridge Close, Maldon CM9 6DJ
"This is not my first stay at Longfield. (I was here on respite care 9 years ago). I am delighted to see that the home is still kept in..."Read all 95 reviews

from £1,344 / weekSize 40 rooms

Location Type: Care Home

Longfield is a homely, comfortable single-storey care home in the pretty coastal town of Maldon, Essex. It specialises in caring for older people living with or without dementia. There is a large... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Primrose Croft
Primrose Street, Victoria Street, Cambridge CB4 3EH
"I have been extremely impressed by the quality of care received by my parents. The staff are always courteous, helpful, professional. I'm..."Read all 83 reviews

from £1,364 / weekSize 38 rooms

Location Type: Care Home

Primrose Croft is a 38 bedded care home providing person-centred care for adults aged 65+, including those living with dementia. The home is within walking distance of the River Cam and local shops... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Fitzwilliam House
Rooks Street, Cottenham, Cambridge CB24 8QZ
"I visit my aunt weekly and she's always clean and dressed. Her room is neat and looked after and she is usually in good spirits. She enjoys..."Read all 106 reviews

from £1,350 / weekSize 40 rooms

Location Type: Care Home

Fitzwilliam House is a 40-bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia. Situated in the village of Cottenham with access to a range... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Stanley Wilson Lodge
Four Acres, Saffron Walden CB11 3JE
"Our Mum is very well cared for at SWL. She's comfortable and settled in her surroundings. The staff are kind and patient and it's clear..."Read all 76 reviews

from £1,800 / weekSize 80 rooms

Location Type: Care Home

Stanley Wilson Lodge is a purpose-built 75 bedded home with en-suite facilities offering high-quality nursing, residential and dementia care. All services are built around each resident’s individual... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
Excelcare Brook House Care Home
45 Seymour Street, Cambridge CB1 3DJ
"The home has such a warm, welcoming and friendly atmosphere from the moment you walk through the door. Staff incredibly kind and..."Read all 78 reviews

from £1,400 / weekSize 35 rooms

Location Type: Care Home

Brook House is a 35 bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia. Situated close to Cambridge city centre, just off Mill Road, the... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Lime Court
Lime Avenue, Dovercourt, Harwich CO12 4DE
"My husband, who has advanced dementia, has been a resident since March this year & has settled in well. I insisted that he go to Lime..."Read all 97 reviews

from £1,175 / weekSize 44 rooms

Location Type: Care Home

Lime Court is a 44-bed care home, including four double rooms, spread over two floors, with lift access and five separate themed lounges. The home specialises in dementia and care for elderly people,... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Windmill Lodge Care Home
115 Lyham Road, London SW2 5PY
"Moving Mum into a care home was one of the hardest decisions our family has ever had to make. From the moment she arrived, the team have..."Read all 69 reviews

Size 93 rooms

Location Type: Care Home

Situated in the heart of Brixton, just a stone's throw from the South Circular, Windmill Lodge stands as a warm and inviting care home, offering a variety of care services including respite care, long-term... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Excelcare Aliwal Manor Care Home
Turners Lane, Whittlesey, Peterborough PE7 1EH
"Aliwal Manor Care Home gave love, care and attention to Mum during her stay. The team even managed to get her appetite to return. It's..."Read all 83 reviews

from £1,150 / weekSize 32 rooms

Location Type: Care Home

Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, residential... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Glennfield Care Home
Money Bank, Wisbech PE13 2JF
"Glenfield Care Home has a very welcoming atmosphere as soon as you walk into the reception hall. Front of house staff and management team,..."Read all 88 reviews

from £1,300 / weekSize 88 rooms

Location Type: Care Home

Located in a peaceful residential area, Glennfield is a purpose-built care home in the historic market town of Wisbech, near the royal estate of Sandringham in Norfolk. A dedicated and experienced... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Excelcare Okeley Care Home
Corporation Road, Chelmsford CM1 2AR
"My grandmother is very happy at Oakley, when ever I visit I always get a warm welcome by the hostess, at reception, she's always so helpful..."Read all 185 reviews

from £1,550 / weekSize 84 rooms

Location Type: Care Home

Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. Dementia... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Excelcare Ashlyn Care Home
Vicarage Wood, Harlow CM20 3HD
"My sister-in-law has been in Ashlyn's Care Home since January and has settled in really well. She absolutely loves it there and the staff..."Read all 80 reviews

from £1,300 / weekSize 60 rooms

Location Type: Care Home

Ashlyn Care Home is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care. It encourages residents and visiting families and friends to be fully... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Winifred Dell Care Home
Essex Way, Great Warley, Brentwood CM13 3AX
"From the moment he walked in, there was a positive, friendly atmosphere. My dad is comfortable and extremely well looked after. We are so..."Read all 151 reviews

from £1,500 / weekSize 76 rooms

Location Type: Care Home

Winifred Dell Care Centre is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care. It encourages residents and visiting families and friends to... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care

Excelcare Reviews (3128)

9.9

Excelcare has a Group Review Score of 9.9 (9.877) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Excelcare must have a Review Score.

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Showing 3128 reviews matching selected criteria
Review of Excelcare St Georges Court from Wendy P (Friend of Resident) published on 11 September 2026 Submitted via Website
Overall Experience

I visited a friend of the family who has recently moved into this home and having no previous experience in care homes I was so pleased to enter such a lovely warm atmosphere and friendly people. Out family friend said the staff are lovely and the manager Jane was really welcoming and came and said hello to us during our visit. We were offered refreshments and went and sat in the internal garden as if was a lovely day! Our friend said there is always something to do!!

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Review of Excelcare St Georges Court from Louise W (Friend of Resident) published on 9 September 2026 Submitted via Website
Overall Experience

Such a beautiful care home. I haven't visited many but this place felt welcoming, the staff were very friendly and all of the residents seemed to be well looked after and happy. Everything was very clean. I visited with my Nan to see her friend Joan. Such a warm environment and a very pleasant time.

Reply from Jayne Wardell, Home Manager at Excelcare St Georges Court
Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that you found our home welcoming and enjoyed your visit.

Creating a warm, friendly, and comfortable environment for our residents and visitors is something we are very passionate...  

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Review of Excelcare Okeley Care Home from L Q (Granddaughter of Resident) published on 8 September 2026 Submitted via Postal Card
Overall Experience

My grandmother is very happy at Oakley, when ever I visit I always get a warm welcome by the hostess, at reception, she's always so helpful and kind! I pop in all different times and the staff are always great I feel very happy that my Grandmothers in the best Hands, I love the activities that goes on in the home. It's always so fun for them!

Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Home
Thank you so much for your wonderful 5-star review. We are delighted to hear that your grandmother is so happy at Oakley and that you always receive such a warm welcome from our team.

It is especially lovely to hear your kind words about our hostess and reception team. We pride ourselves on...  

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Review of Excelcare Waterhall Care Home from Ian L (Son of Resident) published on 8 September 2026 Submitted via Postal Card
Overall Experience
Happy with care.
All ok.
Nil concerns.
Up to date from team all care.
Feels in safe place.

Well looked after.

Reply from Tendai Mangoro, Home Manager at Excelcare Waterhall Care Home

Thank you for letting us know that your loved one is well looked after. We appreciate your feedback.

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Review of Excelcare Aliwal Manor Care Home from Neale B (Son of Resident) published on 4 September 2026 Submitted via Postal Card
Overall Experience
My Mum just spent 5 nights respite at Aliwal. She had a good time and really seems very relaxed and refreshed after her stay.
She is looking forward to her next stay.
Everything went smoothly and professionally

THANKS !!

Reply from Sally Allen, Manager at Excelcare Aliwal Manor Care Home
Thank you so much for your lovely review.

We are delighted to hear that your mum enjoyed her respite stay with us at Aliwal and that she returned feeling relaxed, refreshed, and well cared for. It is wonderful to know that everything went smoothly and professionally during her stay, and we will be...  

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Review of Excelcare Longfield from A B (Son of Resident) published on 28 August 2026 Submitted via Website
Overall Experience
Our Dad has been very happy at Longfield after moving from a different care home where things were not so comfortable.
All of the staff have been excellent, from Gina the manager to the juniors.

We would certainly recommend Longfield to other potential residents.

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Review of Excelcare Park Avenue Care Home from Caroline P (Daughter of Resident) published on 27 August 2026 Submitted via Website
Overall Experience

Just spent a lovely morning with my Mum and other residents making fruit kebabs. This is just one of the many activities that Park Avenue Care Home arrange for the residents, there is always something going on! The staff are very caring and always keep me informed of how my Mum is. She is so much more mobile than when she first arrived, and it is a relief to me that she is well looked after and is safe and warm and happy.

Reply from Andreea Lera, Clinical lead at Excelcare Park Avenue Care Home

Thank you for sharing such a wonderful review. We are so pleased that your mum is enjoying life at Park Avenue and that our activities and care are making a positive difference. Your kind words mean a great deal to the whole team.

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Review of Excelcare Peartree Care Home from Zara-Louise L (Granddaughter of Resident) published on 26 August 2026 Submitted via Postal Card
Overall Experience
Overall the care nan receives is exceptional and can tell nan is really happy, engaging in a range of different activities!

Nan seems very happy + lovely to see photos of the activities + how they celebrate special occasions.

Reply from Adam Tallis BEM, Home Manager at Excelcare Peartree Care Home

Thank you so much for your lovely comments. It really means a lot to us to hear how happy your nan is and that you enjoy seeing the photos of everything she gets involved in. We love making sure there is always something to look forward to and, most importantly, that everyone feels happy, involved and at home. Thank you for taking the time to share this with us.

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Review of Excelcare Longfield from A J (Resident / Service User) published on 26 August 2026 Submitted via Postal Card
Overall Experience

This is not my first stay at Longfield. (I was here on respite care 9 years ago). I am delighted to see that the home is still kept in first class condition - especially as the buildings are not new. I find that all as it was on my first visit remained excellent. The standard of management remains superb and the staff do their best to see that the residents are content. In between my visits, I have done some voluntary work in other local care homes, and I found the standards lower than at Longfield.

Reply from Courtney Hutchinson, Administrator at Excelcare Longfield

Thank you so much for taking the time to leave us this kind review. It is a pleasure to have you here at Longfield.

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Review of Excelcare Longfield from Merie K (Friend of Resident) published on 26 August 2026 Submitted via Postal Card
Overall Experience

I find it a very well looked after in every way, & nothing too much trouble

Reply from Courtney Hutchinson, Administrator at Excelcare Longfield

Thank you for taking the time to send in a review for us!

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Review of Excelcare Longfield from L G (Daughter of Resident) published on 26 August 2026 Submitted via Website
Overall Experience

The staff at Longfields take great care of my mum, Peggy. She is happy and settled and loves her bedroom. My brother and I are reassured that she's looked after, safe and comfortable. Mum particularly likes the different activities, eg armchair exercise, visiting musical groups and the pamper pets.

Reply from Courtney Hutchinson, Administrator at Excelcare Longfield

Thank you very much for taking the time to leave us this lovely review!

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Review of Excelcare Primrose Croft from Nick W (Son of Resident) published on 26 August 2026 Submitted via Website
Overall Experience

It was nice to see my mum looking well and being happy. She seemed very well cared for and the staff were all very friendly. I was able to visit over the lunchtime so got to share a meal with wand then the staff assisted her and the other residents to the courtyard for a relaxing afternoon.

Reply from Rachel Pardoe, Home Manager at Excelcare Primrose Croft

Thank you for your lovely review, Nick. We're pleased to hear your mum was happy and well cared for, and that you enjoyed spending time together during your visit.

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Review of Excelcare Brook House Care Home from A E (Nephew of Resident) published on 25 August 2026 Submitted via Postal Card
Overall Experience
The home has such a warm, welcoming and friendly atmosphere from the moment you walk through the door. Staff incredibly kind and respectful. The manager is approachable, compassionate and clearly dedicated to ensuring residents receive the highest standard of care. She lead the team with professionalism and kindness.

It is comforting to know my aunt is living in such a caring environment where she is treated with dignity and respect.

Reply from Maria Mitulescu, Home Manager at Excelcare Brook House Care Home

Thank you for your wonderful review. We are delighted to hear that you feel the warm and welcoming atmosphere of our home and that your aunt is happy and well cared for. Your kind words about our team mean a great deal to us, as we are all committed to providing compassionate, dignified, and...  

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Review of Excelcare Abbot Care Home from Vince S (Son of Resident) published on 25 August 2026 Submitted via Website
Overall Experience

My father went in around May and up to this point I can't complain and he's on a diementia floor and he's not the easiest to deal with but they are keeping him clean which may seem an obvious thing but again not easy to deal with and pretty much bed bound and they are doing everything they can to continuously move him around to stop bed sores .

Reply from Susan Deol, Home Manager at Excelcare Abbot Care Home
Dear family of Abbot care home,
Thank you for taking the time to leave such a wonderful five-star review.
We are truly grateful for your kind words and are delighted to hear that you have had a positive experience with our team.

Caring for residents living with dementia can present unique...  

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Review of Excelcare St Georges Court from J H (Relative of Resident) published on 25 August 2026 Submitted via Website
Overall Experience

I went to visit a member of my family when I was home from Australia this summer and I was so happy with how well cared for my family member was. She seemed so happy and everyone that worked there was so welcoming

Reply from Jayne Wardell, Home Manager at Excelcare St Georges Court

Thank you for your lovely review. We are delighted to hear that your family member was happy and well cared for during your visit from Australia. It is wonderful to know that our team made you feel welcome and helped make your visit a positive experience. Your kind words mean a lot to us and will be shared with the team. Thank you for taking the time to leave your feedback.

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Review of Excelcare Longfield from Gary W (Son of Resident) published on 25 August 2026 Submitted via Website
Overall Experience

A friendly caring environment for mum. The staff are friendly caring and enthusiastic. The entertainment is many and varied keeping the residents engaged and happy. The food is good with a good choice. Medical back up is good. Mums room is functional and kept clean.

Reply from Courtney Hutchinson, Administrator at Excelcare Longfield

Thank you very much for your kind review, we are glad that Mum is happy here.

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Review of Excelcare Primrose Croft from M W (Son of Resident) published on 24 August 2026 Submitted via Postal Card
Overall Experience

I have been extremely impressed by the quality of care received by my parents. The staff are always courteous, helpful, professional. I'm always impressed by how clean and tidy the care home is kept. It is very well managed and there is a wonderfully warm atmosphere.

Reply from Rachel Pardoe, Home Manager at Excelcare Primrose Croft

Thank you, Mark, for taking the time to share such a wonderful review of Primrose Croft.

We are delighted to hear that you have been so impressed with the quality of care your parents receive. It is particularly pleasing to know that our team's courteous, professional, and helpful approach has...  

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Review of Excelcare Longfield from Wendy N (Daughter of Resident) published on 24 August 2026 Submitted via Website
Overall Experience
I would wholeheartedly recommend Longfield. The staff are all caring and kind, not only do they offer excellent care to our Mum, but they are supportive and helpful to the family too.
The home is welcoming and homely.
There are lots of activities going on, we love to see the photos on social media.

Mum has settled in very well, she enjoys the food too.

Reply from Courtney Hutchinson, Administrator at Excelcare Longfield

Thank you so much for your lovely review. We are glad Mum has settled in here well.

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Review of Excelcare Longfield from Mick C (Son-in-law of Resident) published on 24 August 2026 Submitted via Website
Overall Experience
We feel that M has been looked after exceptionally well by the team at Longfields. We don't get to visit as often as we would like and it is a comfort to know that she's in good hands.
The activities seem to be non stop and M can join in or not as she wishes.

M is the third relative that we have had at Longfields and I think that is recommendation enough

Reply from Courtney Hutchinson, Administrator at Excelcare Longfield

Thank you so much for taking the time to leave us a review, we are very grateful for your kind words.

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Review of Excelcare Buchan House Care Home from Rebecca W (Daughter of Resident) published on 21 August 2026 Submitted via Website
Overall Experience

I highly recommend Buchan House Care Home. Dad moved into Buchan House nearly a year ago and we are so pleased with the move. The care staff are incredible and show Dad, and all the other residents respect, dignity and love. Dad's hobbies and interests are known. The activities put on are amazing, there is something happening all of the time. Dad has also been taken on trips to the zoo and the beach. The thing that matters most though is the exceptional care he receives. He is known, loved and cared for. Thank you Buchan House team.

Reply from Tanya Logan, Manager at Excelcare Buchan House Care Home

Thank you so much for your kind review, reviews like this mean so much to the team and I will be sure to pass it over.

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Awards / Recognitions (7)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

News (12) & Events (0)

News
  • 18 Aug 2026

    Excelcare’s five care homes in Milton Keynes recently came together for an afternoon of fitness, fun and friendly competition at a special inter-home sports day, delivered in collaboration with MK...

  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 29 May 2026

    Set in the picturesque grounds of Braxted Park Estate in Essex, Excelcare’s leadership conference brought teams together to explore how to respond to feedback with HEART. In the day-to-day delivery...

Upcoming Events

There are no upcoming events for Excelcare.

Frequently Asked Questions about Excelcare

Costs for care homes owned by Excelcare

Average costs per week for care homes owned by Excelcare by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Excelcare, based on 28 out of 30 settings.

Type of Care ProvidedAverage Weekly Cost
Residential Care£1,429
Residential Dementia Care£1,464
Nursing Care£1,769
Nursing Dementia Care£1,806
All Care Types£1,427

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

Average costs per week for care homes owned by Excelcare by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Excelcare, based on 28 out of 30 settings.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Excelcare own?

Excelcare own 30 Care Homes.

Which Excelcare Care Homes have the highest review score?

Excelcare Westport Care Home, Excelcare Etheldred House & Excelcare Hunters Down Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare to verify any information. View our terms and conditions. Excelcare has an Enhanced Service -more info.