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Care Homes Owned by Excelcare

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Excelcare
Excelcare is a leading, family-run company with 30 warm and welcoming care homes and a compassionate homecare service, situated amongst local communities within Cambridge, Essex, London and Milton Keynes.

Since 1989, Excelcare has supported people to lead a high quality of life, delivering person-centred care that is as individual as the individuals they care for with empathy, kindness and respect.

Excelcare Locations (30)

 - Browse 30 Care Homes owned by Excelcare
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Excelcare Westport Care Home
14-26 Westport Street, Stepney Green, London E1 0RA 
Top 20 carehome award certificate
10 115 reviews
Excelcare Westport Care Home, London, London
Top 20 carehome award certificate
"The staff at Westport are all amazing! My uncle is a very nervous person, but since being at Westport, he has completely come out of…"   Read all 115 reviews
  • from £1,400 / week
  • 44 Rooms
Location Type Care Home

Based in Stepney Green, East London, Westport plays an active part of the local community. The beautiful 41-bed home provides respite care and long-term care for people who require residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Etheldred House
Clay Street, Histon, Cambridge CB24 9EY 
10 146 reviews
Excelcare Etheldred House, Cambridge, Cambridgeshire
"My wife is well looked after in the care home with good carers and management. I have no worries at all about my wife's care and needs! The…"   Read all 146 reviews
  • from £1,650 / week
  • 85 Rooms
Location Type Care Home

Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia. The care home, which offers long term ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Excelcare Hunters Down Care Home
Hartford Road, Huntingdon PE29 1XL 
10 83 reviews
Excelcare Hunters Down Care Home, Huntingdon, Cambridgeshire
"Perfect atmosphere and very friendly staff. Immaculately clean and well presented. Excellent and caring staff. Perfect home from home.…"   Read all 83 reviews
  • from £1,400 / week
  • 102 Rooms
Location Type Care Home

Hunters Down is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65 and over including those living with dementia. The home is situated in Huntingdon ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Buchan House Care Home
Buchan Street, Kings Hedges, Cambridge CB4 2XL 
Top 20 carehome award certificate
10 77 reviews
Excelcare Buchan House Care Home, Cambridge, Cambridgeshire
Top 20 carehome award certificate
"There are no words powerful enough to describe what Buchan House means to our family after the care they gave my Nannie in the final days…"   Read all 77 reviews
  • from £1,400 / week
  • 66 Rooms
Location Type Care Home

Buchan House is a care home providing person-centred care for adults aged 65+, including those living with dementia and those with nursing needs. Situated close to the King Hedges area, north of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Peartree Care Home
195/199 Sydenham Road, Sydenham, London SE26 5HF 
Top 20 carehome award certificate
10 143 reviews
Excelcare Peartree Care Home, London, London
Top 20 carehome award certificate
"The staff have shown genuine compassion, professionalism, and dedication to every resident. The environment is warm, welcoming, clean, and…"   Read all 143 reviews
  • from £1,750 / week
  • 75 Rooms
Location Type Care Home

Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London. Warm and friendly, they are extremely proud of their excellent reputation for offering ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Neath House
Currier Drive, Neath Hill, Milton Keynes MK14 6NS 
Top 20 carehome award certificate
10 66 reviews
Excelcare Neath House, Milton Keynes, Buckinghamshire
Top 20 carehome award certificate
"My Dad recently passed at nearly 93 years of age but what a wonderful past two years he had at Neath House Care Home. I cannot speak more…"   Read all 66 reviews
  • from £1,375 / week
  • 47 Rooms
Location Type Care Home

Neath Hill Care Centre is full of charm and character and has a distinct homely feeling. Situated in a quiet residential area of Milton Keynes, there are strong local community links with local shops ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Dovecote Manor
Whalley Drive, Bletchley, Milton Keynes MK3 6EN 
10 71 reviews
Excelcare Dovecote Manor, Milton Keynes, Buckinghamshire
"My brother is a new resident here. The minute you walk in this beautiful light and airy home you are surrounded with love and care and…"   Read all 71 reviews
  • from £1,500 / week
  • 44 Rooms
Location Type Care Home

Dovecote Manor is a residential care centre for older people situated in the town of Bletchley, close to the home of the historical Code Breakers, Bletchley Park. The home is close to the main line ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Park Avenue Care Home
69 Park Avenue, Bromley BR1 4EW 
9.9 99 reviews
Excelcare Park Avenue Care Home, Bromley, London
"Park Avenue Care Home has exceeded our expectations. We had the same doubts everyone would have before we placed our Dad here but he is so…"   Read all 99 reviews
  • from £1,847 / week
  • 51 Rooms
Location Type Care Home

Park Avenue Care Home is a 51 bed dementia nursing home and nursing home, which supports those living with dementia and other conditions needing skilled nursing care. Many residents are living ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare St Georges Court
Russell Street, Cambridge CB2 1HT 
9.9 100 reviews
Excelcare St Georges Court, Cambridge, Cambridgeshire
"I have been living at St Georges Court Care home for just over 2 years now and have no trouble and felt at home right away. All the team…"   Read all 100 reviews
  • from £1,350 / week
  • 76 Rooms
Location Type Care Home

St Georges Court is a 76 bedded care home providing person-centred care for adults aged 65+, including those living with Dementia and those with nursing needs. Situated just off of Hills Road, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Limetree Care Home
8 Limetree Close, Off Christchurch Road, Lambeth, London SW2 3EN 
Top 20 carehome award certificate
9.9 75 reviews
Excelcare Limetree Care Home, London, London
Top 20 carehome award certificate
"Since mum has arrived at Limetree we have seen a marked improvement in her well being, and demeanour. We believe this is in no small part…"   Read all 75 reviews
  • 92 Rooms
Location Type Care Home

Limetree Care Home provides person-centred dementia care in a spacious and homely environment. Jonathan and the team at Limetree, recognise the importance of ensuring that every resident receives ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Goldenley
11/13 Richmond Avenue, Benfleet SS7 5HE 
9.9 76 reviews
Excelcare Goldenley, Benfleet, Essex
"I have been very impressed by the level of care shown to my friend as she descended into dementia. All of the staff are of the highest…"   Read all 76 reviews
  • from £1,295 / week
  • 41 Rooms
Location Type Care Home

Goldenley is a 40-bed care home that provides residential and dementia care for older people, located in South Benfleet. There are 6 six bedrooms which have ensuite bathrooms. It is located nearby ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Sweyne Court
Hockley Road, Rayleigh SS6 8EB 
9.9 157 reviews
Excelcare Sweyne Court, Rayleigh, Essex
"My Mum is a resident at Sweyne Court & has been there for about 8 months. She has settled in very well. The staff are amazing & when I…"   Read all 157 reviews
  • from £1,400 / week
  • 43 Rooms
Location Type Care Home

Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Waterhall Care Home
Fern Grove, Bletchley, Milton Keynes MK2 3QH 
9.9 78 reviews
Excelcare Waterhall Care Home, Milton Keynes, Buckinghamshire
"Yesterday a monthly meeting was held with the care home manager. Important issues was discussed and noted. At the end one lady said she…"   Read all 78 reviews
  • from £1,475 / week
  • 57 Rooms
Location Type Care Home

Water Hall Care Centre is an attractive modern building, which opened in 2008 and provides the highest standards of dementia and nursing care and accommodation. Water Hall was the first home in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Longfield
Fambridge Close, Maldon CM9 6DJ 
9.9 84 reviews
Excelcare Longfield, Maldon, Essex
"Home was very welcoming, this is my first visit with my sister. Great activity going on during my visit, exercise class! Very happy my…"   Read all 84 reviews
  • from £1,344 / week
  • 40 Rooms
Location Type Care Home

Longfield is a homely, comfortable single-storey care home in the pretty coastal town of Maldon, Essex. It specialises in caring for older people living with or without dementia. There is a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Sherrell House
414 Fencepiece Road, Chigwell IG7 5DP 
9.9 121 reviews
Excelcare Sherrell House, Chigwell, Essex
"I can't thank all the wonderful people at Sherrell House enough. My Mum came to Sherrell House after being confused, frightened and lonely…"   Read all 121 reviews
  • from £1,400 / week
  • 92 Rooms
Location Type Care Home

Sherrell House is a purpose built modern friendly care home located in Chigwell Essex offering skilled professionals for a wide range of personal and nursing needs. The home has two specialist ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare St Fillans Care Home
St Fillan Road, Colchester CO4 0PT 
9.9 90 reviews
Excelcare St Fillans Care Home, Colchester, Essex
"Dad was cared for by the wonderful team at St Fillan's in the last four weeks of his life. It was an incredibly difficult time for him and…"   Read all 90 reviews
  • from £1,375 / week
  • 71 Rooms
Location Type Care Home

Nestled in a quiet residential area of St John’s, near Colchester in Essex, beautiful St Fillans Care Home provides a variety of long-term and respite care, including residential, residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Abbot Care Home
Partridge Road, Harlow CM18 6TD 
9.9 129 reviews
Excelcare Abbot Care Home, Harlow, Essex
"My good friend really enjoys being at this care home. The staff are lovely, and he enjoys all of the activities on offer. 10/10…"   Read all 129 reviews
  • from £1,300 / week
  • 117 Rooms
Location Type Care Home

Boasting plenty of green space including gorgeous landscaped gardens, Abbot Care Home offers long-term and respite care, including residential, residential dementia, nursing and end of life ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare The Willows Care Home
Heathercroft, Great Linford, Milton Keynes MK14 5EG 
9.9 157 reviews
Excelcare The Willows Care Home, Milton Keynes, Buckinghamshire
"We checked local care homes before choosing The Willows and were not disappointed. My sister's health and mental capacity had reached a…"   Read all 157 reviews
  • from £1,300 / week
  • 130 Rooms
Location Type Care Home

The Willows Care Centre is located in Great Linford which is a village with the Grand Union Canal running through its centre just a few miles from central Milton Keynes. Set in spacious, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Stanley Wilson Lodge
Four Acres, Saffron Walden CB11 3JE 
9.8 74 reviews
Excelcare Stanley Wilson Lodge, Saffron Walden, Essex
"Stanley Wilson Lodge provided excellent care for mum from the day she arrived. The staff at the desk, admin, cleaners, carers and activity…"   Read all 74 reviews
  • from £1,800 / week
  • 80 Rooms
Location Type Care Home

Stanley Wilson Lodge is a purpose-built 75 bedded home with en-suite facilities offering high-quality nursing, residential and dementia care. All services are built around each resident’s ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Excelcare Fitzwilliam House
Rooks Street, Cottenham, Cambridge CB24 8QZ 
9.8 103 reviews
Excelcare Fitzwilliam House, Cambridge, Cambridgeshire
"Fitzwilliam Home in Cottenham is a beautiful home that ensures your loved ones are safe, well looked after and loved. The staff are so…"   Read all 103 reviews
  • from £1,350 / week
  • 40 Rooms
Location Type Care Home

Fitzwilliam House is a 40-bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia. Situated in the village of Cottenham with access to a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Brook House Care Home
45 Seymour Street, Cambridge CB1 3DJ 
9.8 75 reviews
Excelcare Brook House Care Home, Cambridge, Cambridgeshire
"We had to make the decision to put our Dad into Brooke House Care Home as our mum was taken very ill and was admitted to hospital and will…"   Read all 75 reviews
  • from £1,400 / week
  • 35 Rooms
Location Type Care Home

Brook House is a 35 bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia. Situated close to Cambridge city centre, just off Mill Road, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Primrose Croft
Primrose Street, Victoria Street, Cambridge CB4 3EH 
9.8 80 reviews
Excelcare Primrose Croft, Cambridge, Cambridgeshire
"I would fully endorse and recommend Primrose Croft Care Home. The help, support, compassion and professionalism they all showed my…"   Read all 80 reviews
  • from £1,364 / week
  • 38 Rooms
Location Type Care Home

Primrose Croft is a 38 bedded care home providing person-centred care for adults aged 65+, including those living with dementia. The home is within walking distance of the River Cam and local ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Castlemead Court Care Home
Wolverton Road, Newport Pagnell MK16 8HW 
9.8 121 reviews
Excelcare Castlemead Court Care Home, Newport Pagnell, Buckinghamshire
"My mum has been living at Castlemead for 2 months and I can't fault either the facilities or the care she is receiving. The catering and…"   Read all 121 reviews
  • from £1,450 / week
  • 79 Rooms
Location Type Care Home

Castlemead Court Care Centre is situated in the heart of historic Newport Pagnell which is a small and thriving market town only a 20-minute drive away from central Milton Keynes. The home has strong ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Aliwal Manor Care Home
Turners Lane, Whittlesey, Peterborough PE7 1EH 
9.8 79 reviews
Excelcare Aliwal Manor Care Home, Peterborough, Cambridgeshire
"Mum has been a resident since December 2025. The entertainment is excellent, with a varied variety of exciting events, and the fun and joy…"   Read all 79 reviews
  • from £1,150 / week
  • 32 Rooms
Location Type Care Home

Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Windmill Lodge Care Home
115 Lyham Road, London SW2 5PY 
9.8 67 reviews
Excelcare Windmill Lodge Care Home, London, London
"I am so very thankful to the staff working here because my grandmother was very well looked after, happy and really really pleased with…"   Read all 67 reviews
  • 93 Rooms
Location Type Care Home

Situated in the heart of Brixton, just a stone's throw from the South Circular, Windmill Lodge stands as a warm and inviting care home, offering a variety of care services including respite care, ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Lime Court
Lime Avenue, Dovercourt, Harwich CO12 4DE 
9.8 96 reviews
Excelcare Lime Court, Harwich, Essex
"If you ever need the care of a loved one, and you live near Harwich, don't give a second thought about trusting Sue and her amazing team at…"   Read all 96 reviews
  • from £1,175 / week
  • 44 Rooms
Location Type Care Home

Lime Court is a 44-bed care home, including four double rooms, spread over two floors, with lift access and five separate themed lounges. The home specialises in dementia and care for elderly people, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Okeley Care Home
Corporation Road, Chelmsford CM1 2AR 
9.8 177 reviews
Excelcare Okeley Care Home, Chelmsford, Essex
"Okeley Care Home have cared for my nan for four years so far. I know my nan is safe and her needs are met. The staff are lovely.…"   Read all 177 reviews
  • from £1,550 / week
  • 84 Rooms
Location Type Care Home

Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Glennfield Care Home
Money Bank, Wisbech PE13 2JF 
9.8 88 reviews
Excelcare Glennfield Care Home, Wisbech, Cambridgeshire
"Glennfield Care Home is very welcoming the moment you walk through the door, front of house staff are very friendly and approachable. All…"   Read all 88 reviews
  • from £1,300 / week
  • 88 Rooms
Location Type Care Home

Located in a peaceful residential area, Glennfield is a purpose-built care home in the historic market town of Wisbech, near the royal estate of Sandringham in Norfolk. A dedicated and experienced ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Excelcare Ashlyn Care Home
Vicarage Wood, Harlow CM20 3HD 
9.7 79 reviews
Excelcare Ashlyn Care Home, Harlow, Essex
"My mother has the best care. If any problems I would go to the head. My mother eat well and can eat me under the table. Mum is always clean…"   Read all 79 reviews
  • from £1,300 / week
  • 60 Rooms
Location Type Care Home

Ashlyn Care Home is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care. It encourages residents and visiting families and friends to be ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Excelcare Winifred Dell Care Home
Essex Way, Great Warley, Brentwood CM13 3AX 
9.7 151 reviews
Excelcare Winifred Dell Care Home, Brentwood, Essex
"From the moment he walked in, there was a positive, friendly atmosphere. My dad is comfortable and extremely well looked after. We are so…"   Read all 151 reviews
  • from £1,500 / week
  • 76 Rooms
Location Type Care Home

Winifred Dell Care Centre is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care. It encourages residents and visiting families and friends ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Excelcare Reviews (3057)

9.9

Excelcare has a Group Review Score of 9.9 (9.872) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Excelcare must have a Review Score.

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Review of

Excelcare Westport Care Home

from Robyn S (Niece of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Westport are all amazing! My uncle is a very nervous person, but since being at Westport, he has completely come out of himself and has told us he never wants to leave. He is so happy thanks to the care of all the staff and we appreciate you all! Thank you.
Reply from Rajiv Mungur, Home Manager at Excelcare Westport Care HomeThank you for taking the time to leave your lovely comment of our home and our team - it means a lot to us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
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  • Rooms
  • Value for Money
Review of

Excelcare Westport Care Home

from Adam S (Nephew of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westport Care Home is a fantastic place that provides excellent care to my uncle. The staff are very caring and attentive and make my uncle and family feel very comfortable.
Reply from Rajiv Mungur, Home Manager at Excelcare Westport Care HomeThank you and is great to hear your positive feedback. This We will shared with our team members
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Review of

Excelcare Waterhall Care Home

from Amy W (Daughter-in-law of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are very happy with the care which Jennifer, mother in law has settled well. Daniel is amazing with all the residents, he knows each resident individually and their needs. Jez and Funky works extremely hard and we feel happy with all they do. Thank you everyone at Waterhall.
Reply from Tendai Mangoro, Home Manager at Excelcare Waterhall Care HomeThank you very much for the feedback. We are pleased that your mother in law has settled and you are happy with the care. Waterhall team appreciates the feedback.
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Review of

Excelcare Castlemead Court Care Home

from V D (Daughter of Resident) published on 24 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living at Castlemead for 2 months and I can't fault either the facilities or the care she is receiving. The catering and range of activities are outstanding. Every member of staff I have met has been kind, caring and cheerful, welcoming and supporting both mum and her family.
Reply from Trisha Lane-Dunne, Receptionist at Excelcare Castlemead Court Care HomeThank you for leaving us such a lovely review. We are so happy and pleased to hear that your mum and yourselves as a family are very happy with all the facilities and the care that your mum is receiving here at Castlemead . Also that the catering and range of activities you feel as a family are outstanding and that every member of staff has been kind caring and cheerful . We will pass this on to all of our teams who will be so happy to hear this lovely feed back
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  • Care / Support
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  • Treated with Dignity
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  • Safety / Security
  • Rooms
  • Value for Money
Review of

Excelcare Okeley Care Home

from D N (Son-in-law of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father in law has been in Okeley for 3 months, he is very happy and very well cared for. We viewed quite a few care homes but knew straight away this was the top of our list. He calls it his home already, which makes us very happy knowing he is being very well cared for and gives us peace of mind.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you so much for sharing your lovely feedback. Were delighted to hear that your fatherinlaw has settled in so well and already feels at home that truly means a great deal to us. Knowing he is happy, comfortable, and well cared for is exactly what we strive for, and its wonderful to hear that this brings your family peace of mind.

Were grateful you chose Okeley after visiting other homes, and were proud to be the place he now calls home.
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Review of

Excelcare Okeley Care Home

from Carlton B (Son of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally good, nursing staff work hard, always nice coming onto reception - warm feeling. Cleanliness in mum's room could be improved, surfaces and particularly bedding with her stoma. Food leave a lot to be desired at times, and is often cold and bland. Still little understanding of foods mum should
not be served
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care Homewelcome when arriving at reception. Creating a positive atmosphere is important to us, and its encouraging to know this comes across.

We also appreciate your honest comments regarding the cleanliness of your mums room and the concerns around her bedding and stoma care. Your feedback is invaluable, and we will review this with the team to ensure standards are consistently met. Likewise, your points about the food including temperature, flavour, and dietary suitability will be shared with our catering team so improvements can be made.

Thank you again for raising these points and for recognising the efforts of our staff. Your input helps us continue to improve the care and experience we provide.
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Review of

Excelcare Okeley Care Home

from R M (Son of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind caring staff looking after both mum and dad.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you for your kind words and for taking the time to leave a review. Were so pleased to hear that our team has been caring and supportive while looking after both your mum and dad. Knowing that families feel reassured and wellsupported means a great deal to us. We truly appreciate your feedback.
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Review of

Excelcare Okeley Care Home

from S A (Daughter of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall Okeley is a great care home, run and staffed by a dedicated team. The management team been fantastic, always supportive and addressed any concerns/issues immediately. All staff have always been welcoming and friendly. The home has a lovely atmosphere and is kept spotlessly clean on the whole
- although I feel that my mum's room could be kept cleaner, i.e. sticky surfaces and more attention to bed linen changes due to her particular issues. Activities team are amazing and always encourages participation. Food needs addressing, more variety needed.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you for taking the time to share such a thoughtful and detailed review. We're delighted to hear that you feel Okeley is a great home and that our dedicated team, including management, has been supportive, responsive, and welcoming. Creating a warm atmosphere and maintaining high standards of cleanliness are priorities for us, so your positive comments mean a great deal.

We also truly appreciate your constructive feedback regarding your mum's room and the food variety. Insights like yours help us continue improving. We will ensure your comments are shared with the relevant teams so these areas can be reviewed and addressed.
It's wonderful to hear your praise for our activities team - they will be thrilled to know their efforts make such a difference.
Thank you again for your honesty and for trusting us with your mum's care.
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Review of

Excelcare Okeley Care Home

from Tracey Q (Granddaughter of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a lovely home, always welcoming and kind. My grandmother is very happy here.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you for your wonderful 5star review. Were so pleased to hear that you find our home welcoming and kind, and it means so much to know your grandmother is happy here. Our team works hard to create a caring, homely environment, and your feedback truly brightens our day.
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Review of

Excelcare Okeley Care Home

from Melanie M (Granddaughter of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Okeley Care Home have cared for my nan for four years so far. I know my nan is safe and her needs are met. The staff are lovely.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you so much for your lovely feedback. Were truly honoured to have cared for your nan over the past four years. Knowing she feels safe, supported, and well looked after means everything to us. Our team will be delighted to hear your kind words. Were committed to continuing to provide the highest standard of care for her.
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Review of

Excelcare St Fillans Care Home

from Julie E (Daughter of Resident) published on 23 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was cared for by the wonderful team at St Fillan's in the last four weeks of his life. It was an incredibly difficult time for him and us as a family following the sudden loss of his wife (our Mum) in January.
Anu and her team acted quickly to find us a space (within 24 hours) and went out of their
way to try and help Dad, and us, adapt. Not only did they take the time to get to know Dad they provided comfort and support to us at a time that we were in the depths of grief and navigating Dad's terminal diagnosis.
The care and compassion shown to Dad in the final weeks of his life were outstanding and although we'd planned for him to be at home, with St Fillan's he was absolutely in the best place to manage his pain, and ensure he was as comfortable as possible. For this we will always be so grateful, thank you.
Reply from Anumol Thomas, care manager at Excelcare St Fillans Care HomeDear Julie,
It brings us immense comfort to know that your dad was cared for with such compassion and dignity, and that you were able to find solace within St Fillans during what must have been a very difficult time. Your kind words truly mean a great deal to us.
We are deeply grateful that you have taken the time to share your experience, and please be assured that your message will be passed on to all of our team members. Hearing that their care and dedication made a positive difference will be incredibly meaningful to them, and they will find your words both encouraging and rewarding.
Supporting families and ensuring the wellbeing of our residents is at the very heart of what we do, and it is touching to know that we were able to provide some measure of comfort to you and your family.
With our warmest regards
St Fillans Team
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Review of

Excelcare Stanley Wilson Lodge

from J L (Daughter of Resident) published on 19 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Bright, clean, comfortable and homely. Attentive and caring staff and management who always are happy to hear your thoughts and concerns. Regular activities to occupy my Dad. Everybody is trying the best in challenging circumstances due to his dementia. I feel he is cared for when I'm not there.
The cost is very high but not compared with others. Apparently care just IS very expensive everywhere.
Reply from Michelle Reid, Admin at Excelcare Stanley Wilson Lodge"Thank you so much for your incredibly kind words. Our team works hard to provide a warm, supportive environment, and it is wonderful to hear how much you & your dad appreciate it. I will make sure to pass your lovely feedback onto the Team!"
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Review of

Excelcare The Willows Care Home

from Stephen P (Brother of Resident) published on 19 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We checked local care homes before choosing The Willows and were not disappointed. My sister's health and mental capacity had reached a point that careful care was needed, and that is what she received.
The staff were very professional and caring at all levels, we were kept well informed as a number
of situations developed. The management were also very professional and caring. We felt so happy that we had chosen The Willows.
Reply from Gale Hills, Business Manager at Excelcare The Willows Care HomeThank you for your kind and thoughtful review. We are truly grateful that you chose The Willows to care for your sister during such an important time.

It means a great deal to hear that our team provided the professional, compassionate, and attentive care that your sister needed, and that you felt well informed throughout her stay. We are proud of our staff, who work hard to support both our residents and their families with dignity, respect, and understanding.

Your feedback is greatly appreciated and will be shared with the entire team. Thank you for placing your trust in us and for taking the time to share your experience.
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Review of

Excelcare Glennfield Care Home

from L K (Granddaughter of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Glennfield Care Home is very welcoming the moment you walk through the door, front of house staff are very friendly and approachable.
All carers are very friendly and do an excellent job.
Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Glennfield Care HomeThank you so much for your kind feedback. We're delighted to hear that you felt welcomed from the moment you arrived - our front of house team take great pride in creating a friendly and approachable atmosphere for everyone who visits.
It's also wonderful to know that our carers made such a positive impression. Your comments mean a great deal to us, and we'll be sure to share your compliments with the whole team. Thank you again for taking the time to share your experience.
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Review of

Excelcare Stanley Wilson Lodge

from A E (Daughter of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Stanley Wilson Lodge provided excellent care for mum from the day she arrived. The staff at the desk, admin, cleaners, carers and activity workers were so kind, welcoming and helpful. Mum only had a short time in the home, but it became her home very quickly. She loved the garden and the food and made
new friends. This gave her a new lease of life. She was safe and happy. Finally, a heartfelt thank you to the caring team. They helped her with dignity and kindness and helped grant her final wish, to die at home with the patio doors open and the birds singing.
Reply from Bruna Abrantes, lifestyle coordinator at Excelcare Stanley Wilson LodgeThank you for your lovely words about the team, we will be sure to pass this on to the them. It was a pleasure looking after your mum, we loved getting to know her and we have very lovely memories with her! Kind regards
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Review of

Excelcare Okeley Care Home

from Sue G (Daughter of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 93 year old mother seems to be settled and happy to be here. Staff are so kind and caring and always have time to make her feel valued. She has been resident for 4 years plus and we have not seen the need to consider moving her. I am happy for her to remain here until the end of her days as her needs
are met extremely well.
Reply from Hayley Gibbs, Home Manager at Excelcare Okeley Care HomeThank you so much for sharing such a heartfelt review. It means a great deal to our whole team. Were delighted to hear that your mother feels settled, valued, and well cared for creating a supportive and nurturing environment is at the heart of everything we do.
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Review of

Excelcare Ashlyn Care Home

from Susan E (Daughter of Resident) published on 17 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has the best care. If any problems I would go to the head. My mother eat well and can eat me under the table. Mum is always clean and tidy, her room is too! The staff are very good with my mum, even when she is so mixed up. I have no worries at all. I give 100% to this care home and the staff.
Reply from Kendra Bray, Group Sales & Marketing Business Partner at Excelcare Ashlyn Care HomeThank you so much for your kind words. It means a lot to know that you feel your mum is receiving the care she deserves. We're so pleased to hear that she's eating well, always clean and comfortable, and that you have confidence in the team, even during the more challenging times when she feels mixed up. Your support and trust mean everything to us, and we'll be sure to share your lovely comments with the team. Thank you for giving us 100% - it really is appreciated.
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Review of

Excelcare Primrose Croft

from Dave C (Son of Resident) published on 17 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would fully endorse and recommend Primrose Croft Care Home. The help, support, compassion
and professionalism they all showed my Father, my wife and myself for 5 months was truly outstanding. Nothing is too much trouble and they always greeted us when visiting.
We had constant updates when needed
and kept us informed of Dad's health and happiness, which was extremely reassuring when we lived a fair distance from the home. We could not have been more happy or at ease knowing Dad was being looked after around the clock by caring staff.
Very happy to recommend this establishment.
Reply from Rachel Pardoe, Home Manager at Excelcare Primrose CroftThank you so much for your lovely review. It was a privilege to care for your father. Thank you for trusting us with your father's care and for your kind recommendation.
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Review of

Excelcare Glennfield Care Home

from C C (Wife of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always pleasant to visit the home after a long distance journey
Reply from Jan Davison, Home Manager at Excelcare Glennfield Care HomeThank you for your kind words. We really appreciate you taking the time to share your experience with us.
We're delighted to hear this and look forward to seeing you again.
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Review of

Excelcare Fitzwilliam House

from B U (Granddaughter of Resident) published on 16 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fitzwilliam Home in Cottenham is a beautiful home that ensures your loved ones are safe, well looked after and loved. The staff are so lovely and kind, the home is so clean and there are always stimulating activities to keep the residents entertained. The kitchen staff cook such lovely and healthy meals
for the residents every day as well as baking the most gorgeous luxurious birthday cakes for the residents making them feel so special on their birthdays! My mother and I are so happy and grateful that my Grandad is living at such a wonderful home.
Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Fitzwilliam HouseThank you so much for your wonderful review. It means a great deal to our whole team at Fitzwilliam House to hear how happy you and your family are. We're delighted that your Grandad feels safe, well cared for, and truly at home with us-that's exactly what we strive for every day.
Your kind words about our Team, the cleanliness of the home, and the activities on offer will be shared with the team, who will be so pleased to know their efforts are appreciated. Thank you again for your trust and support.
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Awards / Recognitions (7)

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Frequently Asked Questions about Excelcare

Costs for care homes owned by Excelcare

Average costs per week for care homes owned by Excelcare by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Excelcare, based on 28 out of 30 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,427
Residential Dementia Care £1,462
Nursing Care £1,770
Nursing Dementia Care £1,806
All Care Types £1,425
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Excelcare own?

Excelcare own 30 Care Homes.

Which Excelcare Care Homes have the highest review score?

Excelcare Westport Care Home, Excelcare Etheldred House & Excelcare Hunters Down Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare to verify any information. View our terms and conditions. Excelcare has a Platinum Service – more info.