Care Homes Owned by Excelcare

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Excelcare
Excelcare is a leading, family-run company with 30 warm and welcoming care homes and a compassionate homecare service, situated amongst local communities within Cambridge, Essex, London and Milton Keynes.

Since 1989, Excelcare has supported people to lead a high quality of life, delivering person-centred care that is as individual as the individuals they care for with empathy, kindness and respect.

Excelcare Locations (30)

30 Care Homes owned by Excelcare
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Westport Care Home

14-26 Westport Street, Stepney Green, London E1 0RA 

10 109 reviews
"I would like to express my sincere appreciation and gratitude to all the staff at Westport Care Home for all the help, and care they have…"   Read all 109 reviews
Location Type Care Home

Based in Stepney Green, East London, Westport plays an active part of the local community. The beautiful 41-bed home provides respite care and long-term care for people who require residential, residential dementia and end of life care. The dedicated… Read more about Westport Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Acquired Brain Injury
  • 44 Rooms
  • from £1,400 / week
Neath House

Currier Drive, Neath Hill, Milton Keynes MK14 6NS 

10 58 reviews
"My mum stayed for 10 days, and looked very relaxed really happy to see her like this. Would love her to get back here.…"   Read all 58 reviews
Location Type Care Home

Neath Hill Care Centre is full of charm and character and has a distinct homely feeling. Situated in a quiet residential area of Milton Keynes, there are strong local community links with local shops and pubs within walking distance. There are excellent… Read more about Neath House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 47 Rooms
  • from £1,375 / week
Buchan House Care Home

Buchan Street, Kings Hedges, Cambridge CB4 2XL 

10 74 reviews
"Really lovely staff always happy to help out, great atmosphere, Food is great too, home is clean and tidy, they provide a great level of…"   Read all 74 reviews
Location Type Care Home

Buchan House is a care home providing person-centred care for adults aged 65+, including those living with dementia and those with nursing needs. Situated close to the King Hedges area, north of Cambridge city centre, the home is accessible by car… Read more about Buchan House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 66 Rooms
  • from £1,400 / week
Hunters Down Care Home

Hartford Road, Huntingdon PE29 1XL 

10 84 reviews
"My friend moved into Hunters Down in December after struggling at home. I know him for many years and was very sad to see the deterioration…"   Read all 84 reviews
Location Type Care Home

Hunters Down is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65 and over including those living with dementia. The home is situated in Huntingdon and offers long term and respite care. Hunters Down… Read more about Hunters Down Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • 102 Rooms
  • from £1,400 / week
Dovecote Manor

Whalley Drive, Bletchley, Milton Keynes MK3 6EN 

10 70 reviews
"The staff at Dovecote are friendly and welcoming. They've always been quick to respond to any queries and are eager to help residents and…"   Read all 70 reviews
Location Type Care Home

Dovecote Manor is a residential care centre for older people situated in the town of Bletchley, close to the home of the historical Code Breakers, Bletchley Park. The home is close to the main line station and has good public transport links with central… Read more about Dovecote Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 44 Rooms
  • from £1,500 / week
Peartree Care Home

195/199 Sydenham Road, Sydenham, London SE26 5HF 

10 137 reviews
"Peartree is always extremely clean. Staff are caring, understanding, willing to listen and approachable. There are always many activities…"   Read all 137 reviews
Location Type Care Home

Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London. Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential… Read more about Peartree Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 75 Rooms
  • from £1,750 / week
Sweyne Court

Hockley Road, Rayleigh SS6 8EB 

10 154 reviews
"My experience - In the six months my wife has been a resident I have nothing to complain about, in fact I have been pleasantly surprised,…"   Read all 154 reviews
Location Type Care Home

Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system. Professionals are skilled in supporting the challenges of memory… Read more about Sweyne Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 43 Rooms
  • from £1,400 / week
Etheldred House

Clay Street, Histon, Cambridge CB24 9EY 

9.9 141 reviews
"The team at the care home show both care and compassion for all the residents and a depth of knowledge about them. This is demonstrated on…"   Read all 141 reviews
Location Type Care Home

Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia. The care home, which offers long term and respite care is situated in the village of Histon… Read more about Etheldred House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 94 Rooms
  • from £1,650 / week
Waterhall Care Home

Fern Grove, Bletchley, Milton Keynes MK2 3QH 

9.9 74 reviews
"Waterhall Centre Home at the enterance to the care home the sign says 2019 outstanding when are we going to see 2026 outstanding talking to…"   Read all 74 reviews
Location Type Care Home

Water Hall Care Centre is an attractive modern building, which opened in 2008 and provides the highest standards of dementia and nursing care and accommodation. Water Hall was the first home in Milton Keynes to be awarded with an 'Outstanding' rating… Read more about Waterhall Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 57 Rooms
  • from £1,475 / week
Limetree Care Home

8 Limetree Close, Off Christchurch Road, Lambeth, London SW2 3EN 

9.9 69 reviews
"Limetree Care Home. What can I say, the staff are all very lovely, and very caring. My mum is always clean, well fed and looked after.…"   Read all 69 reviews
Location Type Care Home

Limetree Care Home provides person-centred dementia care in a spacious and homely environment. Jonathan and the team at Limetree, recognise the importance of ensuring that every resident receives a service that is based on their needs, their preferences,… Read more about Limetree Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 92 Rooms
Longfield

Fambridge Close, Maldon CM9 6DJ 

9.9 77 reviews
"From the moment we are greeted at the front door we realised that we are entering a very special place. All the staff are welcoming and…"   Read all 77 reviews
Location Type Care Home

Longfield is a homely, comfortable single-storey care home in the pretty coastal town of Maldon, Essex. It specialises in caring for older people living with or without dementia. There is a large mature garden, summer house and two attractive… Read more about Longfield

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 40 Rooms
  • from £1,344 / week
Stanley Wilson Lodge

Four Acres, Saffron Walden CB11 3JE 

9.9 68 reviews
"My 90-something father is very happy and comfortable at Stanley Wilson Lodge. He's been there for nearly 12 months and throughout this…"   Read all 68 reviews
Location Type Care Home

Stanley Wilson Lodge is a purpose-built 75 bedded home with en-suite facilities offering high-quality nursing, residential and dementia care. All services are built around each resident’s individual needs and preferences: Dementia residential – 22… Read more about Stanley Wilson Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms
  • from £1,800 / week
St Georges Court

Russell Street, Cambridge CB2 1HT 

9.9 93 reviews
"I visit my wife a minimum of 3 times week and I keep a personal record of her position in bed and her unusual pains . She is bed bound and…"   Read all 93 reviews
Location Type Care Home

St Georges Court is a 76 bedded care home providing person-centred care for adults aged 65+, including those living with Dementia and those with nursing needs. Situated just off of Hills Road, the home is within walking distance of the town centre,… Read more about St Georges Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 76 Rooms
  • from £1,350 / week
Park Avenue Care Home

69 Park Avenue, Bromley BR1 4EW 

9.9 94 reviews
"Mum had been in 2 care homes prior to her admission to Park Avenue. The previous care home was reported by two paramedics for its lack of…"   Read all 94 reviews
Location Type Care Home

Park Avenue Care Home is a 51 bed dementia nursing home and nursing home, which supports those living with dementia and other conditions needing skilled nursing care. Many residents are living with complex care needs, however, every resident is encouraged… Read more about Park Avenue Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 51 Rooms
  • from £1,847 / week
Abbot Care Home

Partridge Road, Harlow CM18 6TD 

9.9 121 reviews
"An absolute brilliant experience for my sister the staff have been so good to her and to us.we are so happy that we got her in here before…"   Read all 121 reviews
Location Type Care Home

Boasting plenty of green space including gorgeous landscaped gardens, Abbot Care Home offers long-term and respite care, including residential, residential dementia, nursing and end of life care. Offering homely comforts alongside a boutique finish,… Read more about Abbot Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 117 Rooms
  • from £1,300 / week
Lime Court

Lime Avenue, Dovercourt, Harwich CO12 4DE 

9.8 96 reviews
"I regularly visit Limecourt to see David who has now been in the home for several years. I always receive a warm and friendly response…"   Read all 96 reviews
Location Type Care Home

Lime Court is a 44-bed care home, including four double rooms, spread over two floors, with lift access and five separate themed lounges. The home specialises in dementia and care for elderly people, situated near the seafront and within easy reach of… Read more about Lime Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 44 Rooms
  • from £1,175 / week
Goldenley

11/13 Richmond Avenue, Benfleet SS7 5HE 

9.8 71 reviews
"Visit a friend at Goldenley and what a wonderful home.The staff are absolutely amazing and can't do another for the residents and I believe…"   Read all 71 reviews
Location Type Care Home

Goldenley is a 40-bed care home that provides residential and dementia care for older people, located in South Benfleet. There are 6 six bedrooms which have ensuite bathrooms. It is located nearby to local amenities and transport links, and has a… Read more about Goldenley

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 41 Rooms
  • from £1,295 / week
The Willows Care Home

Heathercroft, Great Linford, Milton Keynes MK14 5EG 

9.8 145 reviews
"My mother passed away peacefully after almost a year at The Willows. During her time there my mother received excellent compassionate care…"   Read all 145 reviews
Location Type Care Home

The Willows Care Centre is located in Great Linford which is a village with the Grand Union Canal running through its centre just a few miles from central Milton Keynes. Set in spacious, peaceful grounds the home has en-suite rooms and extensive… Read more about The Willows Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 130 Rooms
  • from £1,300 / week
Windmill Lodge Care Home

115 Lyham Road, London SW2 5PY 

9.8 61 reviews
"Grandma is being well looked after. She is happy, settled and feels at home. The carers treat her like their own ma/ grandma and are so…"   Read all 61 reviews
Location Type Care Home

Situated in the heart of Brixton, just a stone's throw from the South Circular, Windmill Lodge stands as a warm and inviting care home, offering a variety of care services including respite care, long-term residential dementia care, nursing care, nursing… Read more about Windmill Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 93 Rooms
Primrose Croft

Primrose Street, Victoria Street, Cambridge CB4 3EH 

9.8 71 reviews
"Primrose Croft care home is like a family. All staff are on hand to assist with anything Dad needs. They are all very supportive to us as a…"   Read all 71 reviews
Location Type Care Home

Primrose Croft is a 38 bedded care home providing person-centred care for adults aged 65+, including those living with dementia. The home is within walking distance of the River Cam and local shops and is only a short bus ride away from Cambridge… Read more about Primrose Croft

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Eating Disorders
  • 38 Rooms
  • from £1,280 / week
Brook House Care Home

45 Seymour Street, Cambridge CB1 3DJ 

9.8 68 reviews
"My old friend was really struggling to live alone in the community but Brook House has really provided a positive alternative. Always…"   Read all 68 reviews
Location Type Care Home

Brook House is a 35 bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia. Situated close to Cambridge city centre, just off Mill Road, the home is in an ideal location for people living in… Read more about Brook House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 35 Rooms
  • from £1,400 / week
St Fillans Care Home

St Fillan Road, Colchester CO4 0PT 

9.8 82 reviews
"Always a pleasant welcome from all staff when I come and visit my mother in law. Polite & friendly staff. Always clean & fresh. Lovely…"   Read all 82 reviews
Location Type Care Home

Nestled in a quiet residential area of St John’s, near Colchester in Essex, beautiful St Fillans Care Home provides a variety of long-term and respite care, including residential, residential dementia, nursing, nursing dementia and end of life care. With… Read more about St Fillans Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 71 Rooms
  • from £1,375 / week
Castlemead Court Care Home

Wolverton Road, Newport Pagnell MK16 8HW 

9.8 114 reviews
"My husband has been at Castlemead for 12 months now, having stayed in two other care homes before. My family and I are so grateful for the…"   Read all 114 reviews
Location Type Care Home

Castlemead Court Care Centre is situated in the heart of historic Newport Pagnell which is a small and thriving market town only a 20-minute drive away from central Milton Keynes. The home has strong links with the local community and engages with local… Read more about Castlemead Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 79 Rooms
  • from £1,450 / week
Aliwal Manor Care Home

Turners Lane, Whittlesey, Peterborough PE7 1EH 

9.8 73 reviews
"Thank you all the carers at aliwal manor for looking after my husband an were absolutely brilliant I can't thank you enough They were…"   Read all 73 reviews
Location Type Care Home

Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, residential dementia care and end of life care in a comfortable… Read more about Aliwal Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 32 Rooms
  • from £1,150 / week
Fitzwilliam House

Rooks Street, Cottenham, Cambridge CB24 8QZ 

9.7 93 reviews
"Where does one even begin to start when we wish to let others know to be sure that their lives ones will be safe when they enter the doors…"   Read all 93 reviews
Location Type Care Home

Fitzwilliam House is a 40-bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia. Situated in the village of Cottenham with access to a range of shops, a library, pubs and restaurants. Cambridge… Read more about Fitzwilliam House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 40 Rooms
  • from £1,350 / week
Sherrell House

414 Fencepiece Road, Chigwell IG7 5DP 

9.7 116 reviews
"My sister has been here just over 2 months. I know if I can't get up to see her she is definitely looked after. I am so pleased she is…"   Read all 116 reviews
Location Type Care Home

Sherrell House is a purpose built modern friendly care home located in Chigwell Essex offering skilled professionals for a wide range of personal and nursing needs. The home has two specialist dementia units as well as a nursing unit. All beds have… Read more about Sherrell House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 92 Rooms
  • from £1,400 / week
Okeley Care Home

Corporation Road, Chelmsford CM1 2AR 

9.7 152 reviews
"I was very distressed about my husband being admitted to a care home but after my husband during being here for 2 years I cannot praise the…"   Read all 152 reviews
Location Type Care Home

Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. Dementia care is provided on the first and second floor.… Read more about Okeley Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Eating Disorders
  • 84 Rooms
  • from £1,550 / week
Glennfield Care Home

Money Bank, Wisbech PE13 2JF 

9.7 74 reviews
"Since moving in, I have felt cared for, safe and as a resident, I find the staff approachable if I have any concerns. I would recommend…"   Read all 74 reviews
Location Type Care Home

Located in a peaceful residential area, Glennfield is a purpose-built care home in the historic market town of Wisbech, near the royal estate of Sandringham in Norfolk. A dedicated and experienced team provides respite and long-term care, including… Read more about Glennfield Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • 88 Rooms
  • from £1,300 / week
Winifred Dell Care Home

Essex Way, Great Warley, Brentwood CM13 3AX 

9.7 149 reviews
"The staff and level of care at W.D has always been excellent. The entertainment and regular outings keep my mum occupied and engaged. The…"   Read all 149 reviews
Location Type Care Home

Winifred Dell Care Centre is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care. It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the… Read more about Winifred Dell Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • 76 Rooms
  • from £1,500 / week
Ashlyn Care Home

Vicarage Wood, Harlow CM20 3HD 

9.6 68 reviews
"Staff excellent. Management supportive. Nothing is too much trouble. Money being spent to improve inside of building, outside dated. More…"   Read all 68 reviews
Location Type Care Home

Ashlyn Care Home is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care. It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the home including… Read more about Ashlyn Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 60 Rooms
  • from £1,300 / week

Excelcare Reviews (2856)

9.8

Excelcare has a Group Review Score of 9.8 (9.846) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Excelcare must have a Review Score.

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Review of

Windmill Lodge Care Home

from H L (Granddaughter of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grandma is being well looked after. She is happy, settled and feels at home. The carers treat her like their own ma/ grandma and are so welcoming to us as well. The rooms and living area are always clean. The carers are always nearby and ready to help when needed, they go above and beyond to provide
excellent quality of care and comfort to all patients.
Reply from Rugie Barry, Business Manager at Windmill Lodge Care HomeDear HL, thank you so much for sharing these kind words. It means a great deal to our whole team to know that your grandma feels happy, settled, and truly at home. It's encouraging to hear that our commitment to providing compassionate, family-like care is reflected in your experience. Your appreciation for the cleanliness of our home and the dedication of our team is deeply valued. We are committed to being present, attentive, and going the extra mile to ensure comfort and wellbeing for every person we look after. Thank you again for your trust and for taking the time to leave such a thoughtful review. It genuinely encourages us in the work we do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Sherrell House

from A K (Daughter of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my mother receives at this care home. I feel my mum is well looked after, she is safe and happy. Thank you to all staff & managers.
Reply from Kendra Bray, Group Sales & Marketing Business Partner at Sherrell HouseThank you so much for your kind words. We're really pleased to hear that your mother feels safe, happy, and well cared for. Your feedback means a lot to us all, we'll be sure to share your thanks with our team and managers.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Park Avenue Care Home

from E S (Daughter of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursing home has wonderful staff who are dedicated and kind. The most important factor in any care home is management and the manager is excellent, we simply could not ask for more. In my view, all the staff here work so hard to make this a lovely, warm and caring environment for the residents.
Another very important aspect is communication. The staff listen to the family's requirements and take on board any particular requests which engenders trust and confidence.
Reply from Charlotte Goodfellow, Home Manager at Park Avenue Care HomeThank you so much for your thoughtful and generous review. Your kind words truly mean a great deal to me and to the entire team.
I'm incredibly proud of our team, and it's wonderful to hear that their dedication, kindness, and hard work have made such a positive impression. Creating a warm, caring environment where residents feel safe and valued is always our priority, and your feedback reassures us that we're achieving that.
Thank you again for taking the time to share your experience and for your trust in us. Your support and appreciation mean more than you know.
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Review of

Park Avenue Care Home

from David D (Husband of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
After visiting several care homes, Park Avenue was the only one where, the moment we walked in, we felt at home. My wife, who is the main decision-maker, went off to speak with staff and residents and immediately felt comfortable and welcomed.
The management and caring staff were all very friendly,
and they took the time to show us around properly. My wife loves to dance, walk around, and help others, and I truly feel she is in the perfect home.
Reply from Charlotte Goodfellow, Home Manager at Park Avenue Care HomeThank you so much for taking the time to share your experience and for your very kind words. It means a great deal to us to hear that Park Avenue felt like home from the moment you arrived.
Knowing that your wife can continue to enjoy dancing, walking around, and helping others here is especially lovely to hear supporting residents to be themselves and do what they love is at the heart of what we do.
Thank you again for choosing Park Avenue and for trusting us with your wife's care. We're so pleased to have her as part of our community.
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Review of

Park Avenue Care Home

from Deborah D (Daughter of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had been in 2 care homes prior to her admission to Park Avenue. The previous
care home was reported by two paramedics for its lack of Duty of care provided to mum. No such concerns with Park Avenue. Only wish we'd have put her in their care initially. Can't emphasise enough just how fantastic
the staff were. Fantastic rooms, spotlessly clean, the care given to mum especially whilst eating/drinking was excellent. We, as her family visited every day and found her clean and well tended. Often finding staff chatting with mum.
Sadly mum passed after a very short time. The care and support given to us was amazing and I can't praise them enough.
A big THANK YOU to all at Park Avenue. What beautiful souls you are.


If you find yourself facing one of the hardest decisions of your life, have a look around Park Avenue. You won't find better care for your loved one

Reply from Charlotte Goodfellow, Home Manager at Park Avenue Care HomeThank you so much for taking the time to share such a heartfelt and thoughtful review. On behalf of everyone at Park Avenue, I want to express our deepest thanks for your kind words and our sincere condolences for the loss of your mum.
We are especially grateful that you felt supported as a family during such a difficult time. Supporting not only our residents but also their loved ones is something we hold very close to our hearts.
Thank you again for your trust and for sharing your experience. Your words are a powerful reminder of why we do what we do every day.
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Review of

Limetree Care Home

from C H (Son of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Limetree Care Home. What can I say, the staff are all very lovely, and very caring.
My mum is always clean, well fed and looked after.
My family are happy with this. So yes I would recommend Limetree Care Home.
Reply from Philip Mathew, Home Manager at Limetree Care HomeThank you for your kind words for Limetree Care Home. Its lovely to hear that your mum has been well supported with us.
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Review of

Etheldred House

from Alison L (Daughter of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
All is very clean, very caring/lovely/friendly staff, we are always kept fully up to date with what is going on. Staff always very willing to help with queres,talk to you, or give you comfort when required.
Lots of nice different activities and outings going on to keep all residents stimulated and
the atmosphere in Etheldred House is always great and welcoming.
Reply from Santall Horn, Home Manager at Etheldred HouseThank you for your lovely review. We're so pleased to hear that you find Etheldred House clean, welcoming, and supported by caring and friendly staff. Keeping families informed and ensuring residents feel comfortable and engaged is very important to us, so it's wonderful to know this is reflected in your experience. Your kind words are greatly appreciated by the whole team.
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Review of

Etheldred House

from Daniel E (Grandson of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at the care home show both care and compassion for all the residents and a depth of knowledge about them. This is demonstrated on every visit. Lots of events are put on creating a great community but also in the downtime staff are always very present and keen to help or just chat with residents.
Reply from Santall Horn, Home Manager at Etheldred HouseThank you for your lovely feedback. We're so pleased that you've seen the care, compassion, and dedication our team shows to residents every day. Creating a strong sense of community and being there for residents at all times is incredibly important to us, so your comments are truly appreciated.
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Review of

Brook House Care Home

from Vicki R (Friend of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My old friend was really struggling to live alone in the community but Brook House has really provided a positive alternative.
Always looking well groomed and receiving sensitive care, I know that my friend is safe and well supported.
There is excellent leadership here.
Reply from Manuela Barbosa, Home Manager at Brook House Care HomeThank you so much for your kind and thoughtful review. We are really pleased to hear that Brook House has been able to offer your friend a safe and positive alternative to living alone in the community. It's lovely to know they are well cared for, supported with sensitivity, and looking well - that reassurance means a great deal to us. Your feedback will be shared with the team, who truly care about making a positive difference to the lives of the people we support every day.
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Review of

Buchan House Care Home

from Laura T (Daughter-in-law of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Really lovely staff always happy to help out, great atmosphere, Food is great too, home is clean and tidy, they provide a great level of care, I would definitely recommend this care home to others! :-)
Reply from Tanya Logan, Manager at Buchan House Care HomeThank you so much for your feedback its lovely that you took the time to read this.
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Review of

Buchan House Care Home

from Louise T (Daughter of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved in this month
We are very pleased with the care and support that has been provided for him
The staff are very friendly,polite and also supportive
The home is always clean and tidy
When we leave I am also reassured and happy that my father is taken care of
Reply from Tanya Logan, Manager at Buchan House Care HomeThank you so much for your feed back it's lovely to hear such kind words about our home.
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Review of

Okeley Care Home

from L T (Granddaughter of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been at Okeley since 2025 she has really settled, she enjoys the range of activities, there is something for everyone. The food is fantastic and she now looks forward to meals.The staff are welcoming. I would recommend this home to anyone who is looking.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you for taking the time to review us, We are so glad to hear about your positive experience. We pride ourselves on maintaining a warm, caring and safe environment, and i will be sharing your kind words with the team, they will be pleased to know there hard work is recognised.
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Review of

Okeley Care Home

from Margaret M (Wife of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very distressed about my husband being admitted to a care home but after my husband during being here for 2 years I cannot praise the staff highly enough it is a huge weight off my mind that the care he receives is excellent even when hes being difficult. Thank you to everyone here.
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you for taking the time to review us, our goal is always to make sure residents feel at home and that their loved ones have peace of mind. We look forward to continuing to support you and your family. Please do always reach out if there's anything we can do to help.
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Review of

Brook House Care Home

from Riya M (Friend of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Just got back from an amazing visit to Brook house Care Home with my friend. The staff were super warm and welcoming, and the residents seemed to be having the time of their lives . We had a great chat with some of them, and it clear they receive top-notch care .The facilities were clean and cozy, and
the staff looked really engaging . Well done to the team for creating such a lovely atmosphere! Would definitely recommend to my friends.
Reply from Manuela Barbosa, Home Manager at Brook House Care HomeThank you so much for such a lovely review. We're delighted to hear that you and your friend had such a positive visit to Brook House and that you felt so warmly welcomed by the team. It's wonderful to know the residents were enjoying themselves and that you had the chance to chat and connect with them - those moments really matter. We're also pleased that you found the home clean, cozy, and full of positive energy. Your kind words mean a great deal to our staff, and we truly appreciate your recommendation.
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Review of

Hunters Down Care Home

from S M (Friend of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend moved into Hunters Down in December after struggling at home. I know him for many years and was very sad to see the deterioration due to the dementia but since moving to the home he is much calmer and I can talk to him about football again without him getting upset. Although my visits are
short, its nice seeing him and be able to have a catch up and a tea together.
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Review of

Etheldred House

from S B (Friend of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have a friend who lives at Etheldred, whom I met at church on Sundays. I often visit him at Etheldred and have noticed that the quality of care is very good, the management is welcoming, and the overall atmosphere is warm and positive.
Reply from Santall Horn, Home Manager at Etheldred HouseThank you for sharing your kind feedback. We're very pleased to hear that your visits to Etheldred have given you such a positive impression of the care, management, and welcoming atmosphere within the home. Creating a warm, supportive environment for residents and visitors alike is very important to us.

Thank you for taking the time to let us know - it is much appreciated.
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Review of

Etheldred House

from E B (Daughter of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that my Mum receives is outstanding, she is kept well informed of what is happening at the home. She has made a lot of friends, both young and old, as have I. It is clear that the staff are extremely dedicated, attentive and truly care about the people they work with. I am so happy that Mum,
and us, could become part of the Etheldred family.
Reply from Santall Horn, Home Manager at Etheldred HouseThank you so much for your kind words. We are delighted to hear that your mum feels well informed, happy, and has made meaningful friendships since joining us. Knowing that both residents and their families feel part of the Etheldred family truly means a great deal to our team.

Your recognition of our staff's dedication and care is very much appreciated. Thank you for your trust - it is a privilege to support your mum and your family.
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Review of

Etheldred House

from Colin W (Son of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I looked at several care homes before choosing this one for my Mother who has dementia and is 97. I found the staff here to be very caring, friendly and helpful. The room and the whole home was very clean and inviting and also there was a good size Garden .My mum started at the home in June 2025 and
has been there since, while we sold her house to pay for her care. Most of the care homes I looked at were similarly priced, a few were slightly more or slightly less in price. Each day in the week there are different activities for residents and some trips outside are organised. There is a nice lounge/coffee room where residents and their families can go for a chat. The menu looks varied and interesting and Mum says she enjoys the food. She also enjoys having her hair done at the in house Hairdressers. All her medication needs are taken care of. Both myself and sister are very happy with her care here and can feed back any concerns to the people looking after her.
Reply from Santall Horn, Home Manager at Etheldred HouseThank you for taking the time to share your lovely review. We are delighted to hear that you and your sister are happy with the care your mother receives and that she has settled well with us since joining in June 2025.

Your kind comments about our staff, cleanliness, facilities, activities, and food are very much appreciated. We're also pleased to hear your mother enjoys the in-house hairdressing service and that her care and medication needs are being well supported.

Thank you again for your trust and recommendation. It is a privilege to care for your mother.
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Review of

Peartree Care Home

from Lisa D (Daughter of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Peartree is always extremely clean. Staff are caring, understanding, willing to listen and approachable. There are always many activities happening, with outside agencies coming in to entertain.
Mum is safe, happy and has improved since arriving in July 2025.
Reply from Adam Tallis BEM, Home Manager at Peartree Care HomeThank you so much for sharing such kind words about Peartree. It means a great deal to us to know your mum feels safe, happy, and has improved since joining us in July 2025.
We're so pleased that you've found the team caring and approachable, and that your mum is enjoying the activities and visits from outside entertainers. Creating a warm, engaging, and supportive environment is exactly what we strive for every day.
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Review of

Winifred Dell Care Home

from Patrick L (Son of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and level of care at W.D has always been excellent. The entertainment and regular outings keep my mum occupied and engaged. The food is also excellent and the staff are always friendly and helpful. My mother is very happy and contented at W.D.
Reply from Linda Hatton, Manager at Winifred Dell Care HomeThank you for your review , I will pass on to the team
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Awards / Recognitions (6)

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Frequently Asked Questions about Excelcare

Costs for care homes owned by Excelcare

Average costs per week for care homes owned by Excelcare by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Excelcare, based on 28 out of 30 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,424
Residential Dementia Care £1,459
Nursing Care £1,748
Nursing Dementia Care £1,790
All Care Types £1,422
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Excelcare own?

Excelcare own 30 Care Homes.

Which Excelcare Care Homes have the highest review score?

Westport Care Home, Neath House & Buchan House Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare to verify any information. View our terms and conditions. Excelcare has a Platinum Service – more info.