Care Homes Owned by Excelcare

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Excelcare
Excelcare is a leading, family-run company with 30 warm and welcoming care homes and a compassionate homecare service, situated amongst local communities within Cambridge, Essex, London and Milton Keynes.

Since 1989, Excelcare has supported people to lead a high quality of life, delivering person-centred care that is as individual as the individuals they care for with empathy, kindness and respect.

Excelcare Locations (30)

 - Browse 30 Care Homes owned by Excelcare
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Westport Care Home

14-26 Westport Street, Stepney Green, London E1 0RA 

10 109 reviews
"My mum is well cared for and staff are aware of her needs. Staff are loving and friendly and attentive to residents. Activities are ongoing…"   Read all 109 reviews
Location Type Care Home

Based in Stepney Green, East London, Westport plays an active part of the local community. The beautiful 41-bed home provides respite care and long-term care for people who require residential, residential dementia and end of life care. The dedicated… Read more about Westport Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Acquired Brain Injury
  • 44 Rooms
  • from £1,400 / week
Neath House

Currier Drive, Neath Hill, Milton Keynes MK14 6NS 

10 58 reviews
"My mum stayed for 10 days, and looked very relaxed really happy to see her like this. Would love her to get back here.…"   Read all 58 reviews
Location Type Care Home

Neath Hill Care Centre is full of charm and character and has a distinct homely feeling. Situated in a quiet residential area of Milton Keynes, there are strong local community links with local shops and pubs within walking distance. There are excellent… Read more about Neath House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 47 Rooms
  • from £1,375 / week
Buchan House Care Home

Buchan Street, Kings Hedges, Cambridge CB4 2XL 

10 75 reviews
"We had out doubts about David coming into care. His dementia is very complex and although he understands he cannot speak. We are now…"   Read all 75 reviews
Location Type Care Home

Buchan House is a care home providing person-centred care for adults aged 65+, including those living with dementia and those with nursing needs. Situated close to the King Hedges area, north of Cambridge city centre, the home is accessible by car… Read more about Buchan House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 66 Rooms
  • from £1,400 / week
Dovecote Manor

Whalley Drive, Bletchley, Milton Keynes MK3 6EN 

10 70 reviews
"The staff at Dovecote are friendly and welcoming. They've always been quick to respond to any queries and are eager to help residents and…"   Read all 70 reviews
Location Type Care Home

Dovecote Manor is a residential care centre for older people situated in the town of Bletchley, close to the home of the historical Code Breakers, Bletchley Park. The home is close to the main line station and has good public transport links with central… Read more about Dovecote Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 44 Rooms
  • from £1,500 / week
Sweyne Court

Hockley Road, Rayleigh SS6 8EB 

10 154 reviews
"My experience - In the six months my wife has been a resident I have nothing to complain about, in fact I have been pleasantly surprised,…"   Read all 154 reviews
Location Type Care Home

Sweyne Court is purpose-built, located in scenic surroundings and specialises in dementia care. All provision is personalised to the individual and strengthened by a key worker system. Professionals are skilled in supporting the challenges of memory… Read more about Sweyne Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 43 Rooms
  • from £1,400 / week
Peartree Care Home

195/199 Sydenham Road, Sydenham, London SE26 5HF 

10 137 reviews
"Peartree is always extremely clean. Staff are caring, understanding, willing to listen and approachable. There are always many activities…"   Read all 137 reviews
Location Type Care Home

Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London. Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential… Read more about Peartree Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 75 Rooms
  • from £1,750 / week
Hunters Down Care Home

Hartford Road, Huntingdon PE29 1XL 

9.9 80 reviews
"Both parents are in Hunters Down, noth have dementia. The care and understanding the staff show my parents is second to none. They are…"   Read all 80 reviews
Location Type Care Home

Hunters Down is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65 and over including those living with dementia. The home is situated in Huntingdon and offers long term and respite care. Hunters Down… Read more about Hunters Down Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • 102 Rooms
  • from £1,400 / week
Etheldred House

Clay Street, Histon, Cambridge CB24 9EY 

9.9 145 reviews
"I have seen many care homes since Patricia was diagnosed, and Etheldred is rated by far the best. Family team members.…"   Read all 145 reviews
Location Type Care Home

Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia. The care home, which offers long term and respite care is situated in the village of Histon… Read more about Etheldred House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 94 Rooms
  • from £1,650 / week
Limetree Care Home

8 Limetree Close, Off Christchurch Road, Lambeth, London SW2 3EN 

9.9 70 reviews
"When mum arrived she was given a very warm welcome. She is very happy and healthy, she has made a marked improvement since she got here.…"   Read all 70 reviews
Location Type Care Home

Limetree Care Home provides person-centred dementia care in a spacious and homely environment. Jonathan and the team at Limetree, recognise the importance of ensuring that every resident receives a service that is based on their needs, their preferences,… Read more about Limetree Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 92 Rooms
Waterhall Care Home

Fern Grove, Bletchley, Milton Keynes MK2 3QH 

9.9 74 reviews
"Waterhall Centre Home at the enterance to the care home the sign says 2019 outstanding when are we going to see 2026 outstanding talking to…"   Read all 74 reviews
Location Type Care Home

Water Hall Care Centre is an attractive modern building, which opened in 2008 and provides the highest standards of dementia and nursing care and accommodation. Water Hall was the first home in Milton Keynes to be awarded with an 'Outstanding' rating… Read more about Waterhall Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 57 Rooms
  • from £1,475 / week
Stanley Wilson Lodge

Four Acres, Saffron Walden CB11 3JE 

9.9 71 reviews
"Friendly attentive staff, always willing to assist and help. I use the day centre and staff excellent. Great activities and games.…"   Read all 71 reviews
Location Type Care Home

Stanley Wilson Lodge is a purpose-built 75 bedded home with en-suite facilities offering high-quality nursing, residential and dementia care. All services are built around each resident’s individual needs and preferences: Dementia residential – 22… Read more about Stanley Wilson Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms
  • from £1,800 / week
St Fillans Care Home

St Fillan Road, Colchester CO4 0PT 

9.9 82 reviews
"Always a pleasant welcome from all staff when I come and visit my mother in law. Polite & friendly staff. Always clean & fresh. Lovely…"   Read all 82 reviews
Location Type Care Home

Nestled in a quiet residential area of St John’s, near Colchester in Essex, beautiful St Fillans Care Home provides a variety of long-term and respite care, including residential, residential dementia, nursing, nursing dementia and end of life care. With… Read more about St Fillans Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 71 Rooms
  • from £1,375 / week
St Georges Court

Russell Street, Cambridge CB2 1HT 

9.9 93 reviews
"I visit my wife a minimum of 3 times week and I keep a personal record of her position in bed and her unusual pains . She is bed bound and…"   Read all 93 reviews
Location Type Care Home

St Georges Court is a 76 bedded care home providing person-centred care for adults aged 65+, including those living with Dementia and those with nursing needs. Situated just off of Hills Road, the home is within walking distance of the town centre,… Read more about St Georges Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 76 Rooms
  • from £1,350 / week
Park Avenue Care Home

69 Park Avenue, Bromley BR1 4EW 

9.9 94 reviews
"Mum had been in 2 care homes prior to her admission to Park Avenue. The previous care home was reported by two paramedics for its lack of…"   Read all 94 reviews
Location Type Care Home

Park Avenue Care Home is a 51 bed dementia nursing home and nursing home, which supports those living with dementia and other conditions needing skilled nursing care. Many residents are living with complex care needs, however, every resident is encouraged… Read more about Park Avenue Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 51 Rooms
  • from £1,847 / week
Abbot Care Home

Partridge Road, Harlow CM18 6TD 

9.9 122 reviews
"An absolute brilliant experience for my sister the staff have been so good to her and to us.we are so happy that we got her in here before…"   Read all 122 reviews
Location Type Care Home

Boasting plenty of green space including gorgeous landscaped gardens, Abbot Care Home offers long-term and respite care, including residential, residential dementia, nursing and end of life care. Offering homely comforts alongside a boutique finish,… Read more about Abbot Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 117 Rooms
  • from £1,300 / week
Longfield

Fambridge Close, Maldon CM9 6DJ 

9.9 77 reviews
"From the moment we are greeted at the front door we realised that we are entering a very special place. All the staff are welcoming and…"   Read all 77 reviews
Location Type Care Home

Longfield is a homely, comfortable single-storey care home in the pretty coastal town of Maldon, Essex. It specialises in caring for older people living with or without dementia. There is a large mature garden, summer house and two attractive… Read more about Longfield

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 40 Rooms
  • from £1,498 / week
Lime Court

Lime Avenue, Dovercourt, Harwich CO12 4DE 

9.8 96 reviews
"I regularly visit Limecourt to see David who has now been in the home for several years. I always receive a warm and friendly response…"   Read all 96 reviews
Location Type Care Home

Lime Court is a 44-bed care home, including four double rooms, spread over two floors, with lift access and five separate themed lounges. The home specialises in dementia and care for elderly people, situated near the seafront and within easy reach of… Read more about Lime Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 44 Rooms
  • from £1,175 / week
Goldenley

11/13 Richmond Avenue, Benfleet SS7 5HE 

9.8 71 reviews
"Visit a friend at Goldenley and what a wonderful home.The staff are absolutely amazing and can't do another for the residents and I believe…"   Read all 71 reviews
Location Type Care Home

Goldenley is a 40-bed care home that provides residential and dementia care for older people, located in South Benfleet. There are 6 six bedrooms which have ensuite bathrooms. It is located nearby to local amenities and transport links, and has a… Read more about Goldenley

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 41 Rooms
  • from £1,295 / week
The Willows Care Home

Heathercroft, Great Linford, Milton Keynes MK14 5EG 

9.8 145 reviews
"My mother passed away peacefully after almost a year at The Willows. During her time there my mother received excellent compassionate care…"   Read all 145 reviews
Location Type Care Home

The Willows Care Centre is located in Great Linford which is a village with the Grand Union Canal running through its centre just a few miles from central Milton Keynes. Set in spacious, peaceful grounds the home has en-suite rooms and extensive… Read more about The Willows Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 130 Rooms
  • from £1,300 / week
Windmill Lodge Care Home

115 Lyham Road, London SW2 5PY 

9.8 62 reviews
"Windmill Lodge Care home is very homely and my mum really enjoys the care and support of the staff, who are very friendly, professional and…"   Read all 62 reviews
Location Type Care Home

Situated in the heart of Brixton, just a stone's throw from the South Circular, Windmill Lodge stands as a warm and inviting care home, offering a variety of care services including respite care, long-term residential dementia care, nursing care, nursing… Read more about Windmill Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 93 Rooms
Primrose Croft

Primrose Street, Victoria Street, Cambridge CB4 3EH 

9.8 72 reviews
"The staff have been great. Very kind and gentil with me and my father. They always give me updates on his health and I feel he is in safe…"   Read all 72 reviews
Location Type Care Home

Primrose Croft is a 38 bedded care home providing person-centred care for adults aged 65+, including those living with dementia. The home is within walking distance of the River Cam and local shops and is only a short bus ride away from Cambridge… Read more about Primrose Croft

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Eating Disorders
  • 38 Rooms
  • from £1,280 / week
Brook House Care Home

45 Seymour Street, Cambridge CB1 3DJ 

9.8 71 reviews
"The care home provides high-quality, compassionate, and person-centred care. Staff are professional, kind, and attentive, creating a safe,…"   Read all 71 reviews
Location Type Care Home

Brook House is a 35 bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia. Situated close to Cambridge city centre, just off Mill Road, the home is in an ideal location for people living in… Read more about Brook House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 35 Rooms
  • from £1,400 / week
Castlemead Court Care Home

Wolverton Road, Newport Pagnell MK16 8HW 

9.8 115 reviews
"I am welcomed whenever I visit by warm friendly staff who are always helpful and attentive. The staff who care for my friend are…"   Read all 115 reviews
Location Type Care Home

Castlemead Court Care Centre is situated in the heart of historic Newport Pagnell which is a small and thriving market town only a 20-minute drive away from central Milton Keynes. The home has strong links with the local community and engages with local… Read more about Castlemead Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 79 Rooms
  • from £1,450 / week
Aliwal Manor Care Home

Turners Lane, Whittlesey, Peterborough PE7 1EH 

9.8 73 reviews
"Thank you all the carers at aliwal manor for looking after my husband an were absolutely brilliant I can't thank you enough They were…"   Read all 73 reviews
Location Type Care Home

Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, residential dementia care and end of life care in a comfortable… Read more about Aliwal Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 32 Rooms
  • from £1,150 / week
Sherrell House

414 Fencepiece Road, Chigwell IG7 5DP 

9.8 117 reviews
"My sister has been here just over 2 months. I know if I can't get up to see her she is definitely looked after. I am so pleased she is…"   Read all 117 reviews
Location Type Care Home

Sherrell House is a purpose built modern friendly care home located in Chigwell Essex offering skilled professionals for a wide range of personal and nursing needs. The home has two specialist dementia units as well as a nursing unit. All beds have… Read more about Sherrell House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 92 Rooms
  • from £1,400 / week
Okeley Care Home

Corporation Road, Chelmsford CM1 2AR 

9.8 158 reviews
"Amazing home My mum has improved since being there. All the staff management , carers, entertainers receptionists, cleaners are so caring…"   Read all 158 reviews
Location Type Care Home

Okeley Care Centre is an 84 bed purpose-built care home in Chelmsford, Essex. Situated over three floors, permanent accommodation and respite rooms are provided for service users over the age of 65. Dementia care is provided on the first and second floor.… Read more about Okeley Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Eating Disorders
  • 84 Rooms
  • from £1,550 / week
Fitzwilliam House

Rooks Street, Cottenham, Cambridge CB24 8QZ 

9.7 93 reviews
"Where does one even begin to start when we wish to let others know to be sure that their lives ones will be safe when they enter the doors…"   Read all 93 reviews
Location Type Care Home

Fitzwilliam House is a 40-bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia. Situated in the village of Cottenham with access to a range of shops, a library, pubs and restaurants. Cambridge… Read more about Fitzwilliam House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 40 Rooms
  • from £1,350 / week
Winifred Dell Care Home

Essex Way, Great Warley, Brentwood CM13 3AX 

9.7 150 reviews
"From the moment he walked in, there was a positive, friendly atmosphere. My dad is comfortable and extremely well looked after. We are so…"   Read all 150 reviews
Location Type Care Home

Winifred Dell Care Centre is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care. It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the… Read more about Winifred Dell Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • 76 Rooms
  • from £1,500 / week
Glennfield Care Home

Money Bank, Wisbech PE13 2JF 

9.7 76 reviews
"My partner is a resident in Poppy unit. The staff on this unit are wonderful, and have looked after my loved one with great care and…"   Read all 76 reviews
Location Type Care Home

Located in a peaceful residential area, Glennfield is a purpose-built care home in the historic market town of Wisbech, near the royal estate of Sandringham in Norfolk. A dedicated and experienced team provides respite and long-term care, including… Read more about Glennfield Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • 88 Rooms
  • from £1,300 / week
Ashlyn Care Home

Vicarage Wood, Harlow CM20 3HD 

9.6 71 reviews
"From the very 1st meeting to see if my sister could live there to now it's been an absolute joy. All the people have been so welcoming and…"   Read all 71 reviews
Location Type Care Home

Ashlyn Care Home is a friendly and relaxed place for elderly people to live. It is registered for residential and dementia care. It encourages residents and visiting families and friends to be fully involved in the day-to-day life of the home including… Read more about Ashlyn Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 60 Rooms
  • from £1,300 / week

Excelcare Reviews (2881)

9.9

Excelcare has a Group Review Score of 9.9 (9.852) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Excelcare must have a Review Score.

Overall Experience
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Review of

Ashlyn Care Home

from T H (Brother of Resident) published on 12 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very 1st meeting to see if my sister could live there to now it's been an absolute joy. All the people have been so welcoming and friendly.
Kim loves it there and enjoys all the activities and meal times. She is so cared for we really do not worry about her.A big thank you to everyone and
look forward to many years with this great bunch of people.
Reply from Kendra Bray, Group Sales & Marketing Business Partner at Ashlyn Care HomeWe're delighted to hear that Kim has settled in so well and is enjoying the activities, mealtimes, and daily life with us. It means a great deal to know you feel reassured and confident in the care she receives - that's exactly what we strive for every day.

Your feedback truly means the world to our team, and we look forward to sharing many more happy years together
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Okeley Care Home

from Aimee L (Daughter of Resident) published on 12 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing home
My mum has improved since being there.
All the staff management , carers, entertainers receptionists, cleaners are so caring and lovely.
Couldn't be more happy with them caring for my mum
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you so much for taking the time to share your experience and for giving us a 5 star rating. It brings genuine joy to our entire team to know that you are happy and your Mum are happy and settled here.
We pride our selves on creating a true home-from-home atmosphere, and your kind words confirming that our team dedication and compassionate care shines through. we truly view all our residents , and their families as part of our extended family
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Brook House Care Home

from Bibin D (Son-in-law of Resident) published on 11 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home provides high-quality, compassionate, and person-centred care. Staff are professional, kind, and attentive, creating a safe, clean, and welcoming environment. Communication with families is effective, and residents are treated with dignity and respect. The care home is highly recommended
for its excellent standards of care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Limetree Care Home

from Micky S (Son-in-law of Resident) published on 11 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When mum arrived she was given a very warm welcome. She is very happy and healthy, she has made a marked improvement since she got here. The staff are friendly and supportive, rooms are clean, warm and mum couldn't be more comfortable.
She couldn't be more happy!
Reply from Philip Mathew, Home Manager at Limetree Care HomeThank you for your kind words for Limetree Care Home. Its lovely to hear that your mum has been well supported with us.
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Review of

Primrose Croft

from Sally G (Daughter of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been great. Very kind and gentil with me and my father. They always give me updates on his health and I feel he is in safe hands. With have nice times together and the staff seek to form a community.
Reply from Rachel Pardoe, Home Manager at Primrose CroftThank you so much for your kind words. It truly means a lot to our team to hear that you and your father have had a positive experience with us. Providing compassionate care and keeping families informed are both very important to us, so were glad that brought you comfort and peace of mind.
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Review of

Westport Care Home

from Denise D (Daughter of Resident) published on 10 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is well cared for and staff are aware of her needs. Staff are loving and friendly and attentive to residents. Activities are ongoing and residents are encouraged to participate (no matter their ability). The home is always clean and fresh. I am extremely satisfied with my mum's care.
Reply from Rajiv Mungur, Home Manager at Westport Care HomeWe are happy to know that your mum is receiving good care at Westport . This positive feedback will be shared with the team.
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Review of

Westport Care Home

from O B (Son of Resident) published on 9 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express my deep appreciation to all the staff at Westport Care Home for their continued care and support for my father and all the residents. As always a special thank you to Lakshmi and Raj and George for all their care and help.
Reply from Rajiv Mungur, Home Manager at Westport Care HomeWe are very happy you very pleased with the care your father is receiving. This positive feedback will be shared to Team members.
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Review of

Stanley Wilson Lodge

from Janet H (Resident) published on 6 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly attentive staff, always willing to assist and help. I use the day centre and staff excellent. Great activities and games. Fantastic day there.
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Review of

Etheldred House

from B B (Husband of Resident) published on 6 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have seen many care homes since Patricia was diagnosed, and Etheldred is rated by far the best. Family team members.
Reply from Santall Horn, Home Manager at Etheldred HouseThank you so much for your kind and thoughtful review. We're truly pleased to hear that your experience with Etheldred has been so positive and that you feel we stand out among other care homes. Providing high-quality care, dignity, safety, and a welcoming environment for residents like Patricia is at the heart of everything we do. Your feedback means a great deal to our whole team and encourages us to continue delivering the best possible care and support.
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Review of

Okeley Care Home

from J C (Daughter of Resident) published on 6 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot fault Oakley the staff are so friendly and kind and treat all residents with dignity, feel so assured that my Mum is in the best hands and being treated kindly. Would not hesitate to recommend Oakley to anyone
Reply from Hayley Gibbs, Home Manager at Okeley Care HomeThank you for taking the time to review us, We are so glad to hear about your positive experience, and that Mum has settled well. We pride ourselves on maintaining a warm, caring and safe environment, and i will be sharing your kind words with the team, they will be pleased to know there hard work is recognised.
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Review of

Castlemead Court Care Home

from Karen J (Friend of Resident) published on 5 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I am welcomed whenever I visit by warm friendly staff who are always helpful and attentive. The staff who care for my friend are responsive and helpful with any questions that I have and are warm and friendly and incredibly diligent and caring in what they do. Thank you to all the support staff who
make this care home very special indeed.
Reply from Lorna Brown, Sales & Marketing Business Partner at Castlemead Court Care HomeThank you so much for your lovely feedback. We're delighted to hear that you always feel welcomed and supported when visiting. Our team works hard to create a warm, friendly, and caring environment, so it means a great deal to know this is reflected in your experience.
Your kind words about their diligence and compassion will be shared with the whole team - they will be thrilled to hear them.
Thank you again for taking the time to share your thoughts.
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Review of

Brook House Care Home

from S R (Sister of Resident) published on 5 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been in Brook House for two weeks. I have found the staff to be very helpful and happy, always welcoming. When I leave my sister, I know she is in good hands. The manager is always on hand to give us an update, nothing is too much trouble for her. She is really nice. Overall, I am very
happy with the way my sister is being looked after. Brook House is a really nice care home.
Reply from Manuela Barbosa, Home Manager at Brook House Care HomeThank you very much for taking the time to leave such a kind and thoughtful review.
We are delighted to hear that your sister has settled well at Brook House and that you have found our team to be welcoming, helpful, and supportive. It is especially reassuring to know that you feel confident leaving your sister in our care, as this means a great deal to us.
Your kind words about the staff and management are truly appreciated and will be shared with the team, who work very hard to ensure our residents and their families feel supported at all times. It is lovely to hear that you feel well informed and that nothing has felt too much trouble.
Thank you again for your positive feedback. We are very grateful for your trust and are pleased to be caring for your sister.
Warm regards
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Review of

Etheldred House

from L M (Daughter of Resident) published on 5 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Etheldred is such an amazing caring home, my father is being so well looked after it gives us comfort.
The staff and facilities are superb. We feel so lucky that we have found this home to look after our loved one.
Reply from Santall Horn, Home Manager at Etheldred HouseThank you for your kind and thoughtful review. We are delighted to hear that your father is being so well cared for and that this gives you comfort and reassurance.

Your lovely comments about our staff and facilities mean a great deal to us and will be shared with the team. Thank you for trusting Etheldred to care for your loved one - we truly appreciate it.
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Review of

Etheldred House

from R C (Wife of Resident) published on 5 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care is exceptional to both the patient and their relatives. I can't recommend this care home highly enough. Gives us comfort knowing he is in such a wonderful place and in such good hands. The staff are always so helpful, welcoming and cheerful.
Reply from Santall Horn, Home Manager at Etheldred HouseThank you so much for taking the time to share such a kind and thoughtful review. It truly means a great deal to us.

We are delighted to hear that you feel reassured knowing your loved one is in safe and caring hands. Providing exceptional care to both our residents and their families is at the heart of everything we do, so your words are incredibly encouraging for our whole team.

Your recognition of our staff being helpful, welcoming, and cheerful will be shared with them - they will be very proud to know the positive impact they are making. Thank you for trusting us and for your recommendation; it is genuinely appreciated.
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Review of

Glennfield Care Home

from S M (Partner of Resident) published on 5 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner is a resident in Poppy unit. The staff on this unit are wonderful, and have looked after my loved one with great care and understanding of the dementia he has and every one of the residents on this unit. The reception staff are always greeting you happily and also very helpful.
Reply from Jan Davison, Home Manager at Glennfield Care HomeThank you so much for your lovely review. We appreciate you taking the time to do this.
It's wonderful to know you feel supported by our team. I will ensure your comments are shared with the team.
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Review of

Ashlyn Care Home

from Jaymie H (Granddaughter of Resident) published on 4 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank Ashlyn House Care Home enough. The home is exceptionally well run, with management and staff who are friendly, professional, and genuinely caring.
From the very start, everyone was welcoming and made what is an emotional and daunting process feel calm, kind, and dignified. My grandma
arrived a few days ago, and the team were incredibly accommodating, allowing us to visit as often as we needed beforehand to set up her room and make the transition as smooth as possible.
This move caused many sleepless nights for our family, especially my mum. When I visited my grandma the morning after her first night, she said it was the best sleep she'd had in a very long time-which told us everything.
My grandma is 97 years young, old but gold. She's a very fussy lady (as she should be!), yet she's eaten all her meals and settled in beautifully. The residents are treated with dignity and respect, and the care feels genuine. I have huge respect for the staff and feel incredibly grateful
Reply from Kendra Bray, Group Sales & Marketing Business Partner at Ashlyn Care HomeThank you so much for taking the time to share such a thoughtful and heartfelt review. We're truly honoured to care for your grandma and to hear that she's settling in so well-especially that she enjoyed such a good night's sleep. Knowing we've helped make a difficult transition feel calmer for your family, particularly your mum, means a great deal to us. Your kind words about our team, the care, and the respect shown to residents are deeply appreciated, and we're very grateful for your trust.
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Review of

Sherrell House

from Catherine M (Daughter of Resident) published on 4 February 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A pleasant, welcoming environment, professional reception staff. Some staff members quite loud, which can be alarming for residents. Staff team leaders approachable for personal requests.
Reply from zoe halliday, Head of Care at Sherrell HouseThank you very much for taking the time to share your feedback. Were so pleased to hear that you found our home to be pleasant and welcoming and that our reception team made a positive impression. Your kind comments mean a great deal to us, and we will be sure to share them with the team.
We also appreciate your honest observation regarding noise levels from some staff members. The comfort and wellbeing of our residents is always our priority, and we will use your feedback as a reminder to the team about being mindful of volume in shared areas.
Its lovely to hear that you found our team leaders approachable for personal requests, as we always aim to be supportive and accessible to residents and their families.
Should you wish to discuss any of your feedback further, please do feel free to come and see me at any time I would be very happy to speak with you.
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Review of

Ashlyn Care Home

from Denise D (Daughter of Resident) published on 3 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since arriving at Ashlyn Care Home, my mum has recieved so much care, attention and respect. She has been given a chance to flourish and feel involved in a care home. I've seen my mum have a routine and recieve the extra care she needs. Especially at nighttime. The carers are kind, caring and lovely
towards mum. The management are caring and understanding too. If I have any worrys or concerns they are more than accomodating. Ashlyns care home is a warm and friendly care home, which I would recommend.
Reply from Kendra Bray, Group Sales & Marketing Business Partner at Ashlyn Care HomeThank you so much for your kind words. We're really pleased to hear how well your mum has settled at Ashlyn and that she feels cared for, supported, and involved. It means a lot to our whole team to know the care, especially at night, has made a positive difference. Your feedback will be shared with the carers and management - they'll be delighted. Thank you again for your recommendation and trust in us.
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Review of

Abbot Care Home

from Peter B (Resident) published on 3 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant
Reply from Susan Deol, Home Manager at Abbot Care HomeDear family, friends of Abbot Care Home,

Thank you so much for your wonderful review! We are thrilled to see that you rated all areas with five stars. It's fantastic to hear that you find your experience pleasant and enjoy our facilities, care, staff, and activities.
Your feedback means a great deal to us and motivates our team to continue providing the highest standard of care and service.
Best wishes to you and your family.
From all the team at Abbot care home.
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Review of

Stanley Wilson Lodge

from Richard A (Husband of Resident) published on 2 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was diagnosed with altzheimers disease in 2020 and attends the Saffron Club day centre on two days each week. There are activities which the staff help her to take part in and she has a freshly cooked meal. The staff are professional, caring and friendly and I cannot speak highly enough of them.
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Awards / Recognitions (6)

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Frequently Asked Questions about Excelcare

Costs for care homes owned by Excelcare

Average costs per week for care homes owned by Excelcare by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Excelcare, based on 28 out of 30 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,430
Residential Dementia Care £1,464
Nursing Care £1,748
Nursing Dementia Care £1,790
All Care Types £1,428
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Excelcare own?

Excelcare own 30 Care Homes.

Which Excelcare Care Homes have the highest review score?

Westport Care Home, Neath House & Buchan House Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare to verify any information. View our terms and conditions. Excelcare has a Platinum Service – more info.