Water Hall Care Centre is an attractive modern building, which opened in 2008 and provides the highest standards of dementia and nursing care and accommodation. Water Hall was the first home in Milton Keynes to be awarded with an 'Outstanding' rating by CQC in February 2021.
Water Hall is located in Water Eaton, Bletchley, within walking distance of the local amenities which include a Post Office, shops and a public house....
Water Hall Care Centre is an attractive modern building, which opened in 2008 and provides the highest standards of dementia and nursing care and accommodation. Water Hall was the first home in Milton Keynes to be awarded with an 'Outstanding' rating by CQC in February 2021.
Water Hall is located in Water Eaton, Bletchley, within walking distance of the local amenities which include a Post Office, shops and a public house. The home has strong links with the local community especially with the nearby school. There are excellent public transport services to both Bletchley Town Centre and central Milton Keynes Shopping Centre which are only a short bus ride away.
The home has 56 bedrooms with en-suite facilities. There are also lounges and dining rooms with individual kitchenettes on each floor where residents are offered home cooked meals freshly prepared by the chefs and their team. All specialist diets can be catered for.
There is a café, a hairdressing salon and other quiet rooms around the home and there is also an enclosed garden with covered gazebo. All areas are tastefully decorated to a high standard and are wheelchair accessible.
The activities programme is tailored around individuals’ particular interests and a wide variety of daily activities are offered which include arm chair exercises, ball games, regular church services, bingo, singing, dancing and the occasional trip to the seaside.
The care and services provided are delivered by trained professionals who are dedicated to looking after the health and wellbeing of each resident. The management and staff of the home are welcoming and friendly and are proud to provide a supportive and hospitable environment in which to live.
Nursing fees are exclusive of FNC. Fees shown are starting rates and may vary depending on individual care needs.
The price(s) shown are provided by the care home. Contact Excelcare Waterhall Care Home for full pricing details and T&Cs.
Contact Excelcare Waterhall Care Home to confirm what's included and get a personalised quote:
Excelcare Waterhall Care Home has a Review Score of 9.9 (9.914) out of 10, based on 19 reviews in the last 2 years.
Over all time Excelcare Waterhall Care Home has 81 reviews.
Well looked after.
Well looked after.
Thank you for letting us know that your loved one is well looked after. We appreciate your feedback.
Dear Team Waterhall Care Home, Durig 2025 and 2026 is without a doubt is OUTSTANDING. Linda has been well looked after which are really appreciate. The management and all the staff are wonderful during this extremely hot spell of weather the management and staff have some around with watermelon,...
Dear Team Waterhall Care Home, Durig 2025 and 2026 is without a doubt is OUTSTANDING. Linda has been well looked after which are really appreciate. The management and all the staff are wonderful during this extremely hot spell of weather the management and staff have some around with watermelon, ice creams and drinks. The BBC news has mentioned within the next 10 years it will be compulsory for care homes to have air conditioning some care homes already have AC. Appreciate it is expensive in the first instance but will benefit long term. Have Waterhall considered getting an estimate? The patients as well of staff would benefit. Thank you.
Thank you for your wonderful feedback and kind words. We are delighted to hear that your wife has been so well cared for and that you have found our team to be supportive and attentive. It is especially pleasing to know that the extra refreshments and treats during the recent hot weather have been...
Thank you for your wonderful feedback and kind words. We are delighted to hear that your wife has been so well cared for and that you have found our team to be supportive and attentive. It is especially pleasing to know that the extra refreshments and treats during the recent hot weather have been appreciated by both residents and families.Thank you once again for your support and for taking the time to leave such a thoughtful review.
My dad came into Waterhall Care Home in June 2025 after having a fall and being unable to go back to his home. From the start everyone was very approachable, kind and caring. The care my dad has received has been second to none. I know that my dad is very well cared for in a nice environment. I...
My dad came into Waterhall Care Home in June 2025 after having a fall and being unable to go back to his home. From the start everyone was very approachable, kind and caring. The care my dad has received has been second to none. I know that my dad is very well cared for in a nice environment. I would have no hesitation in recommending Waterhill Care Home.
Thank you for the feedback. We are so happy to hear that your father is happy at Waterhall.
After my mother transferred from another care home, she has settled in Waterhall really well. All seems fine to date and we are happy she has a caring community for support.
After my mother transferred from another care home, she has settled in Waterhall really well. All seems fine to date and we are happy she has a caring community for support.
Thank you for the feedback. We are pleased to hear that your mother has settled at Waterhall. The team is so glad that you are happy with the care provided to your mother.
We are very happy with the care which Jennifer, mother in law has settled well. Daniel is amazing with all the residents, he knows each resident individually and their needs. Jez and Funky works extremely hard and we feel happy with all they do. Thank you everyone at Waterhall.
We are very happy with the care which Jennifer, mother in law has settled well. Daniel is amazing with all the residents, he knows each resident individually and their needs. Jez and Funky works extremely hard and we feel happy with all they do. Thank you everyone at Waterhall.
Thank you very much for the feedback. We are pleased that your mother in law has settled and you are happy with the care. Waterhall team appreciates the feedback.
Waterhall is a lovely, well run care home. My mother has dementia and is bedbound, so she needs total care from the kind, caring staff. The staff are very professional and take good care of him.
Waterhall is a lovely, well run care home. My mother has dementia and is bedbound, so she needs total care from the kind, caring staff. The staff are very professional and take good care of him.
Thank you for your kind words. Our team appreciate your feedback and we promise to keep up the good work.
Excellent service, they are looking after mum very well. I am very happy with the service.
Excellent service, they are looking after mum very well. I am very happy with the service.
Thank you for your feedback. We are pleased to hear that you are happy with the care we provide to your mother.
Mum has recently moved from care home to nursing. She has settled very well, and all the staff on her floor are amazing. This home is kept very clean, and service is excellent always. The families are good and kept in good working order. I am satisfied with their level of service and would...
Mum has recently moved from care home to nursing. She has settled very well, and all the staff on her floor are amazing. This home is kept very clean, and service is excellent always. The families are good and kept in good working order. I am satisfied with their level of service and would recommend.
Thank you for your feedback . We appreciate your kind words.
The staff are incredible and care for us relatives as much as the...
The staff are incredible and care for us relatives as much as the residents. They are all angels.
Thank you for your lovely review. Were so pleased to hear that both your parents are doing well at Waterhall, and that your dad is gradually settling in. Our team truly appreciates your kind wordswere here to support both residents and their families, and it means a lot to know this is felt.
I have no worries about my mother being...
I have no worries about my mother being in Waterhall due to the very high standard of quality care. Thank you.
Thank you for your lovely review. We're so pleased to hear that your mother has settled in well and is happy during your visits. Our team works hard to provide the highest standard of care, and your kind words mean a great deal to us. Thank you again for your trust and support.
Tendai and the magnificent team at Waterhall cared for my mother, Paddy, right through COVID and beyond. My mother spent four wonderful years at Waterhall with such attention and devotion from all the team, finally passing peacefully 4 days before her 102nd birthday. Absolutely amazing and a...
Tendai and the magnificent team at Waterhall cared for my mother, Paddy, right through COVID and beyond. My mother spent four wonderful years at Waterhall with such attention and devotion from all the team, finally passing peacefully 4 days before her 102nd birthday. Absolutely amazing and a tribute and credit to all. Paddy considered Waterhall as home.
She was a remarkable lady, and she will be warmly remembered by all of us. Please accept our heartfelt condolences on her passing. Your message means a great deal to the whole team.
I am very happy about the care my husband gets here in this very welcoming care home. Whenever he is in trouble with his health the hospital is being called which has saved his life a couple of times! The staff are so friendly and helping every where the can!
I am very happy about the care my husband gets here in this very welcoming care home. Whenever he is in trouble with his health the hospital is being called which has saved his life a couple of times! The staff are so friendly and helping every where the can!
Thank you so much for sharing your kind words. We're delighted to hear that you feel happy with the care your husband receives here. Our team works hard to create a welcoming environment and to respond quickly whenever health concerns arise, so it's wonderful to know this has made a real...
Thank you so much for sharing your kind words. We're delighted to hear that you feel happy with the care your husband receives here. Our team works hard to create a welcoming environment and to respond quickly whenever health concerns arise, so it's wonderful to know this has made a real difference. Your appreciation means a lot to our staff, and we'll make sure your feedback is shared with the whole team.
The nurses are experienced and competent and ensure that my mum's medical conditions are monitored and treated...
The nurses are experienced and competent and ensure that my mum's medical conditions are monitored and treated appropriately. They update me with any changes to her health in a professional and appropriate manner.
The carers are fantastic and help my mum to live the best life possible. Nothing is too much trouble. They support her to use her phone, access her talking books and choose what she wants to eat and wear. There is an entertainment and activity program which mum loves.I always say the staff care for my mum as if she were their own family member and I cannot thank them enough.
Thank you for sharing such a wonderful review. We're delighted to hear your mum feels so well cared for and that our team's support makes a positive difference to her daily life. Knowing she enjoys the activities and feels at home means a lot to us. Your kind words about our staff and the warm...
Thank you for sharing such a wonderful review. We're delighted to hear your mum feels so well cared for and that our team's support makes a positive difference to her daily life. Knowing she enjoys the activities and feels at home means a lot to us. Your kind words about our staff and the warm welcome you receive are greatly appreciated. Caring for your mum as if she were family is exactly what we strive for every day.
Best ever staff.
Best ever staff.
Thank you so much for your kind words! We're thrilled to hear you think so highly of our team - your support means the world to us!
The care and facilities of the home was like from from home. My father was very happy and not confused when ever we came to see him. He was always clean and comfortable and was happy to be there. He loved the food and was always with a drink not dehydrated. The team from the top down were caring...
The care and facilities of the home was like from from home. My father was very happy and not confused when ever we came to see him. He was always clean and comfortable and was happy to be there. He loved the food and was always with a drink not dehydrated. The team from the top down were caring friendly and professional.
Thank you so much for your lovely feedback. We're so pleased to hear your father felt happy, comfortable, and well cared for during his time with us. It means a lot to know our team's efforts made a difference.
Whilst my brother was residing at Waterhall Care Home he was always content and well cared for even though is communication was not good because of his stroke. He always smiled at all the staff and never seemed in distress. The staff have always been caring and supportive.
Whilst my brother was residing at Waterhall Care Home he was always content and well cared for even though is communication was not good because of his stroke. He always smiled at all the staff and never seemed in distress. The staff have always been caring and supportive.
Thank you for your kind words. We're so pleased to hear your brother felt content and well cared for during his time with us. It means a lot to know our team's support made a difference.
Enjoyed the time in the care home. Never had a bad word to say about any of the staff.
Enjoyed the time in the care home. Never had a bad word to say about any of the staff.
Thank you so much for your kind words! Our staff work hard to create a welcoming and caring environment, so it means a lot to know their efforts made a positive impact.
Informative, friendly & personal. Made to feel welcome & part of a larger team/family.
Informative, friendly & personal. Made to feel welcome & part of a larger team/family.
Thank you for the review for Waterhall. It is lovely to hear that you are happy with the home. Kind regards.
My father has been a resident for 4/5 months and he is very pleased with the care given to him. All the staff are very kind and helpful. His family are also very pleased with how our Dad is looked after, he feels safe and looked after. From the cleaners, carers, laundry, nurses and office staff are...
My father has been a resident for 4/5 months and he is very pleased with the care given to him. All the staff are very kind and helpful. His family are also very pleased with how our Dad is looked after, he feels safe and looked after. From the cleaners, carers, laundry, nurses and office staff are always polite and kind. My father is very pleased about spending his last days being cared for by the staff.
Thank you for the feedback. I am glad to hear that your dad had a positive experience living at Waterhall.
My brother is very happy here. Every time we visit he is in good spirits. I find the care home a very cheerful place. The staff are so friendly, helpful and caring.
My brother is very happy here. Every time we visit he is in good spirits. I find the care home a very cheerful place. The staff are so friendly, helpful and caring.
Thank you so much for the feedback. Our team was so pleased to read the review.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
There are no upcoming events for Excelcare Waterhall Care Home.
There are no accreditations posted yet for Excelcare Waterhall Care Home.
Tendai is the registered manager for Waterhall Care. Tendai's background is as a registered adult nurse. She qualified in 1994 and to this day, enjoys looking after the people and making a difference in their lives.
Sithokozile joined Excelcare in February 2024 with 7 years of care home knowledge.
She is a former accountant and a registered adult nurse.
Nancy has been with Excelcare since 2014 She works closely with the management team and receptionist to ensure the smooth running of administration within the home and help to ensure high standards are maintained throughout.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 57 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
3.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Waterhall Care Home to verify any information. View our terms and conditions. Excelcare Waterhall Care Home has an Enhanced Service -what an Enhanced Service includes.