






Water Hall Care Centre is an attractive modern building, which opened in 2008 and provides the highest standards of dementia and nursing care and accommodation. Water Hall was the first home in Milton Keynes to be awarded with an 'Outstanding' rating by CQC in February 2021.
Water Hall is located in Water Eaton, Bletchley, within walking distance of the local amenities which include a Post Office, shops and a public house....
Water Hall Care Centre is an attractive modern building, which opened in 2008 and provides the highest standards of dementia and nursing care and accommodation. Water Hall was the first home in Milton Keynes to be awarded with an 'Outstanding' rating by CQC in February 2021.
Water Hall is located in Water Eaton, Bletchley, within walking distance of the local amenities which include a Post Office, shops and a public house. The home has strong links with the local community especially with the nearby school. There are excellent public transport services to both Bletchley Town Centre and central Milton Keynes Shopping Centre which are only a short bus ride away.
The home has 56 bedrooms with en-suite facilities. There are also lounges and dining rooms with individual kitchenettes on each floor where residents are offered home cooked meals freshly prepared by the chefs and their team. All specialist diets can be catered for.
There is a café, a hairdressing salon and other quiet rooms around the home and there is also an enclosed garden with covered gazebo. All areas are tastefully decorated to a high standard and are wheelchair accessible.
The activities programme is tailored around individuals’ particular interests and a wide variety of daily activities are offered which include arm chair exercises, ball games, regular church services, bingo, singing, dancing and the occasional trip to the seaside.
The care and services provided are delivered by trained professionals who are dedicated to looking after the health and wellbeing of each resident. The management and staff of the home are welcoming and friendly and are proud to provide a supportive and hospitable environment in which to live.
Care Provided by Excelcare Waterhall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 57 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Nursing fees are exclusive of FNC. Fees shown are starting rates and may vary depending on individual care needs.
The price(s) shown are provided by the care home. Contact Excelcare Waterhall Care Home for full pricing details and T&Cs.
Contact Excelcare Waterhall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Tendai Mangoro (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (57)
- Single Rooms with ensuite Wet Room (57)
Visiting
- Visitors welcome at any time.
Parking
- Ample on-site parking for visitors.
Excelcare Waterhall Care Home Reviews (81)
Excelcare Waterhall Care Home has a Review Score of 9.9 (9.914) out of 10, based on 19 reviews in the last 2 years.
Over all time Excelcare Waterhall Care Home has 81 reviews.
My dad has been here for six years and I have no problems with the home or staff. There is only one thing I have to say about it and that it that they never inform me when anyone comes to see him.
My dad has been here for six years and I have no problems with the home or staff. There is only one thing I have to say about it and that it that they never inform me when anyone comes to see him.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 November 2019Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 02 Jul 2025
At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...
There are no upcoming events for Excelcare Waterhall Care Home.
Accreditations
There are no accreditations posted yet for Excelcare Waterhall Care Home.
Meet the Team (3)

Tendai is the registered manager for Waterhall Care. Tendai's background is as a registered adult nurse. She qualified in 1994 and to this day, enjoys looking after the people and making a difference in their lives.

Sithokozile joined Excelcare in February 2024 with 7 years of care home knowledge.
She is a former accountant and a registered adult nurse.

Nancy has been with Excelcare since 2014 She works closely with the management team and receptionist to ensure the smooth running of administration within the home and help to ensure high standards are maintained throughout.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Waterhall Care Home to verify any information. View our terms and conditions. Excelcare Waterhall Care Home has an Enhanced Service -what an Enhanced Service includes.