Water Hall Care Centre is an attractive modern building, which opened in 2008 and provides the highest standards of dementia and nursing care and accommodation. Water Hall was the first home in Milton Keynes to be awarded with an 'Outstanding' rating by CQC in February 2021.
Water Hall is located in Water Eaton, Bletchley, within walking distance of the local amenities which include a Post Office, shops and a public house....
Water Hall Care Centre is an attractive modern building, which opened in 2008 and provides the highest standards of dementia and nursing care and accommodation. Water Hall was the first home in Milton Keynes to be awarded with an 'Outstanding' rating by CQC in February 2021.
Water Hall is located in Water Eaton, Bletchley, within walking distance of the local amenities which include a Post Office, shops and a public house. The home has strong links with the local community especially with the nearby school. There are excellent public transport services to both Bletchley Town Centre and central Milton Keynes Shopping Centre which are only a short bus ride away.
The home has 56 bedrooms with en-suite facilities. There are also lounges and dining rooms with individual kitchenettes on each floor where residents are offered home cooked meals freshly prepared by the chefs and their team. All specialist diets can be catered for.
There is a café, a hairdressing salon and other quiet rooms around the home and there is also an enclosed garden with covered gazebo. All areas are tastefully decorated to a high standard and are wheelchair accessible.
The activities programme is tailored around individuals’ particular interests and a wide variety of daily activities are offered which include arm chair exercises, ball games, regular church services, bingo, singing, dancing and the occasional trip to the seaside.
The care and services provided are delivered by trained professionals who are dedicated to looking after the health and wellbeing of each resident. The management and staff of the home are welcoming and friendly and are proud to provide a supportive and hospitable environment in which to live.
Nursing fees are exclusive of FNC. Fees shown are starting rates and may vary depending on individual care needs.
The price(s) shown are provided by the care home. Contact Excelcare Waterhall Care Home for full pricing details and T&Cs.
Contact Excelcare Waterhall Care Home to confirm what's included and get a personalised quote:
Excelcare Waterhall Care Home has a Review Score of 9.9 (9.914) out of 10, based on 19 reviews in the last 2 years.
Over all time Excelcare Waterhall Care Home has 81 reviews.
The care home is modern clean and bright. The room I am occupying has dual aspect windows and is light, airy and very pleasant. The food is very good considering the numbers being catered for. The jewel in the crown is undoubtedly the staff who work so hard to deliver first-class care for anyone...
The care home is modern clean and bright. The room I am occupying has dual aspect windows and is light, airy and very pleasant. The food is very good considering the numbers being catered for. The jewel in the crown is undoubtedly the staff who work so hard to deliver first-class care for anyone who manages this team life must be relatively good working with such a great team of people.
I spent a month with the staff at Waterhall. From my arrival to my departure I was treated with respect and genuine care by the wonderful staff. I really hadn’t wanted to go in for the treatment and I can honestly say that I am incredibly grateful that they made it easy to help me settle quickly...
I spent a month with the staff at Waterhall. From my arrival to my departure I was treated with respect and genuine care by the wonderful staff. I really hadn’t wanted to go in for the treatment and I can honestly say that I am incredibly grateful that they made it easy to help me settle quickly and relax under their care. My room is comfortable and the food like home. The level of cleanliness was excellent, I was never concerned about COVID because all staff followed strict guidelines. I would recommend this home to anyone who needs care, you will be made at home and be treated with care and dignity. I will always be grateful I stayed and their contribution to my recovery was invaluable.
Was very happy with the care Mum received at Water Hall, in this Covid time I'm sad I couldn't visit, but was well looked after. Loved the food. Carers were all lovely. Thank you.
Was very happy with the care Mum received at Water Hall, in this Covid time I'm sad I couldn't visit, but was well looked after. Loved the food. Carers were all lovely. Thank you.
Due to Covid-19 this was just a 30 minute visit. The staff, as always, were warm and welcoming, I just wish I could have stayed a bit longer.
Due to Covid-19 this was just a 30 minute visit. The staff, as always, were warm and welcoming, I just wish I could have stayed a bit longer.
My mother had an extended stay of over 2 months, of course there are small things that I could criticise but overall I was extremely happy with the care that she received whilst at Waterhall. The carers were mostly kind and caring, the care she received enabled her to recover enough to go home...
It was very reassuring for me to know that Mum was safe and being cared for.
Thank you so much for caring for Dad in the last year of his life. We cannot express how much it meant to see him cared for with so much dignity and respect when he could no longer, had any mobility and needed so much. He was always comfortable and clean, and staff to time to speak and sing with...
Thank you so much for caring for Dad in the last year of his life. We cannot express how much it meant to see him cared for with so much dignity and respect when he could no longer, had any mobility and needed so much. He was always comfortable and clean, and staff to time to speak and sing with him. The care at Waterhall is truly outstanding.
I am only able to visit my father once a year. The manager and the staff have been very helpful in communicating with me with regards to my father's care needs.
I am only able to visit my father once a year. The manager and the staff have been very helpful in communicating with me with regards to my father's care needs.
I've been here 6 months, I fractured both legs. The manager and staff have been fantastic carers, have time for you and that helps. I will be going home soon, feeling a lot better. I would like to thank them all.
I've been here 6 months, I fractured both legs. The manager and staff have been fantastic carers, have time for you and that helps. I will be going home soon, feeling a lot better. I would like to thank them all.
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Excellent care provided by professional and compassionate staff. Carers and management take into consideration the unique needs of the resident, interacting with them, treating all with dignity and respect. The management operates "an open door" policy and are always available to discuss concerns....
The staff and management go the extra mile to ensure where possible, all requests are met. Residents are encouraged and supported to become involved in activities. I would have no hesitation in recommending this care home to friends. A fine example of what a care home should be.
There were times when, during visits, my requests for...
There were times when, during visits, my requests for hearing aid batteries/toenail/hair cutting met with an uncooperative response. However, in recent months there has been a noticeable improvement.
My grateful thanks to all concerned.
My grateful thanks to all concerned.
Staff always polite and friendly. Always clean.
Staff always polite and friendly. Always clean.
Waterhall Care Centre has very caring staff that have been at the home for some time, which is a good sign. They work with the residents on a daily basis and are lovely people.
Waterhall Care Centre has very caring staff that have been at the home for some time, which is a good sign. They work with the residents on a daily basis and are lovely people.
The overall feeling is one of competence in care and nursing.
The overall feeling is one of competence in care and nursing.
During the 6 months, my mother has been resident we have found the Care Centre to be bright, clean and well kept. Her family have been encouraged to use facilities and take part in activities and events. All staff have made every attempt to "go the extra mile" when we have asked for assistance....
During the 6 months, my mother has been resident we have found the Care Centre to be bright, clean and well kept. Her family have been encouraged to use facilities and take part in activities and events. All staff have made every attempt to "go the extra mile" when we have asked for assistance. Management has always been available for any questions to be responded to. The care is professional and personal.
Very good staff and the manager is very helpful on all occasions.
Very good staff and the manager is very helpful on all occasions.
The staff are well trained some of the staff need to encourage the residents to ear and spend more time at the table with them. But overall I am extremely happy with the way the care home is run.
The staff are well trained some of the staff need to encourage the residents to ear and spend more time at the table with them. But overall I am extremely happy with the way the care home is run.
The care centre does its absolute best to help and aid older people at a very difficult time. The staff are great doing such a difficult job for often difficult people. I found the meals great, although old people do have taste problems. Medicines are all done properly, even my mum's eye drops....
The care centre does its absolute best to help and aid older people at a very difficult time. The staff are great doing such a difficult job for often difficult people. I found the meals great, although old people do have taste problems. Medicines are all done properly, even my mum's eye drops. Staff are great.
High standards, good communication and excellent staff.
High standards, good communication and excellent staff.
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It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
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Tendai is the registered manager for Waterhall Care. Tendai's background is as a registered adult nurse. She qualified in 1994 and to this day, enjoys looking after the people and making a difference in their lives.
Sithokozile joined Excelcare in February 2024 with 7 years of care home knowledge.
She is a former accountant and a registered adult nurse.
Nancy has been with Excelcare since 2014 She works closely with the management team and receptionist to ensure the smooth running of administration within the home and help to ensure high standards are maintained throughout.
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