Water Hall Care Centre is an attractive modern building, which opened in 2008 and provides the highest standards of dementia and nursing care and accommodation. Water Hall was the first home in Milton Keynes to be awarded with an 'Outstanding' rating by CQC in February 2021.
Water Hall is located in Water Eaton, Bletchley, within walking distance of the local amenities which include a Post Office, shops and a public house....
Water Hall Care Centre is an attractive modern building, which opened in 2008 and provides the highest standards of dementia and nursing care and accommodation. Water Hall was the first home in Milton Keynes to be awarded with an 'Outstanding' rating by CQC in February 2021.
Water Hall is located in Water Eaton, Bletchley, within walking distance of the local amenities which include a Post Office, shops and a public house. The home has strong links with the local community especially with the nearby school. There are excellent public transport services to both Bletchley Town Centre and central Milton Keynes Shopping Centre which are only a short bus ride away.
The home has 56 bedrooms with en-suite facilities. There are also lounges and dining rooms with individual kitchenettes on each floor where residents are offered home cooked meals freshly prepared by the chefs and their team. All specialist diets can be catered for.
There is a café, a hairdressing salon and other quiet rooms around the home and there is also an enclosed garden with covered gazebo. All areas are tastefully decorated to a high standard and are wheelchair accessible.
The activities programme is tailored around individuals’ particular interests and a wide variety of daily activities are offered which include arm chair exercises, ball games, regular church services, bingo, singing, dancing and the occasional trip to the seaside.
The care and services provided are delivered by trained professionals who are dedicated to looking after the health and wellbeing of each resident. The management and staff of the home are welcoming and friendly and are proud to provide a supportive and hospitable environment in which to live.
Nursing fees are exclusive of FNC. Fees shown are starting rates and may vary depending on individual care needs.
The price(s) shown are provided by the care home. Contact Excelcare Waterhall Care Home for full pricing details and T&Cs.
Contact Excelcare Waterhall Care Home to confirm what's included and get a personalised quote:
Excelcare Waterhall Care Home has a Review Score of 9.9 (9.914) out of 10, based on 19 reviews in the last 2 years.
Over all time Excelcare Waterhall Care Home has 81 reviews.
Waterhall is a lovely home for my uncle and all staff are very caring, my uncle has been in Waterhall for 19 months now and enjoys the music and singing sessions. He love seeing the animals and thinks of all the staff as friends.
Waterhall is a lovely home for my uncle and all staff are very caring, my uncle has been in Waterhall for 19 months now and enjoys the music and singing sessions. He love seeing the animals and thinks of all the staff as friends.
We appreciate your feedback. We are happy that your uncle has settled well at Waterhall and also that he enjoys the activity sessions that we offer.
The staff and management are fantastic. The home is run properly. My mother is happy and well-kept. No complaints. Very friendly staff as well. Cannot fault the team. Well done.
The staff and management are fantastic. The home is run properly. My mother is happy and well-kept. No complaints. Very friendly staff as well. Cannot fault the team. Well done.
We are so pleased to hear that you are happy with the care your mother is receiving at Waterhall. Your feedback means a lot to the Waterhall team.
My friend has been in Waterhall Care Home for a couple of months now, he has settled down really well and always clean and happy, the staff are very friendly helpful and caring and make the residents feel at home.
My friend has been in Waterhall Care Home for a couple of months now, he has settled down really well and always clean and happy, the staff are very friendly helpful and caring and make the residents feel at home.
Thank you for your feedback. We're so glad to hear that your friend has settled well at our care home.
The staff are very friendly and caring.
The staff are very friendly and caring.
Thank you. Our team value your feedback. We always strive to deliver the best care to our residents. We are so pleased that you feel reassured. Looking forward to seeing you during your visits.
The home is always busy with social events which are to...
I would recommend this home to anyone and I am always saying how wonderful it is to my colleagues and friends.
Thank you for your kind review for the people at Waterhall. It's so lovely to hear that your Mum is happy with us. Kind regards.
My mum has been getting care for a few years, all the staff are so lovely, nothing is too much, very friendly, I would recommend the care home to other families, the staff always update the residents families.
My mum has been getting care for a few years, all the staff are so lovely, nothing is too much, very friendly, I would recommend the care home to other families, the staff always update the residents families.
Thank you for taking the time to leave such a positive review. It is lovely to hear that you are happy with the care that your mother receives at the care home. I will ensure that this is shared with the team members.
My mother spent the last 10 months of her life at Waterhall Care Home. I cannot express how good the care was at this time. The staff went above and beyond to make sure she was clean, hydrated and happy. I seriously will never be able to thank them enough.
My mother spent the last 10 months of her life at Waterhall Care Home. I cannot express how good the care was at this time. The staff went above and beyond to make sure she was clean, hydrated and happy. I seriously will never be able to thank them enough.
Thank you so much for taking the time to leave a review. Your comments have been fed back to the team members.
My husband has been with the Waterhall Care Home family for just over one year. He is so much better now than he was when he first went there. He is always clean and happy and well looked after by his dedicated carers. There is so much more I could say about the excellent running of the care home...
My husband has been with the Waterhall Care Home family for just over one year. He is so much better now than he was when he first went there. He is always clean and happy and well looked after by his dedicated carers. There is so much more I could say about the excellent running of the care home and it never changed whatever day or time I visit. It makes me happy.
Thank you for your lovely review. We always strive to do our best for the people who live in our home. I will pass on your comments to the team.
I am very happy with the way that my father is looked after at Waterhall Care Home. He is settled and happy there. Well done to the caring team who have helped him to adjust and settle into this environment.
I am very happy with the way that my father is looked after at Waterhall Care Home. He is settled and happy there. Well done to the caring team who have helped him to adjust and settle into this environment.
A truly wonderful home. Not only did they do an amazing and caring job looking after my father who was a resident, they were equally as amazing with my mother, offering her comfort and support. I had only seen bad things about care homes but these lovely people completely changed my mind. They were...
Thank you so much for all that you have done for us, it was truly appreciated.
Thank you for your lovely review of Waterhall. It is really heartwarming to read. Thanks again.
The minute you enter Waterhall Care Home, you are met by smiling and polite care staff from admin staff, manager, nurses, care staff, activities coordinator, and domestic staff. The home is well-kept and very clean and you can never perceive any odours. The care given to residents is amazing, they...
The minute you enter Waterhall Care Home, you are met by smiling and polite care staff from admin staff, manager, nurses, care staff, activities coordinator, and domestic staff. The home is well-kept and very clean and you can never perceive any odours. The care given to residents is amazing, they are given person-centred care, given choice of what they want to eat or drink according to their care plan. Care staff do not assume what a patient needs they ask. The home is filled with the laughter of staff and residents.
Thank you for your kind words. I will pass on your comments to our team members.
I think the home is lovely and the staff are very friendly and do the very best job possible but every care home needs extra staff so that residents could be given extra attention that they deserve.
I think the home is lovely and the staff are very friendly and do the very best job possible but every care home needs extra staff so that residents could be given extra attention that they deserve.
Very pleased that Mum is now safe, secure and stimulated by her surroundings and the staff provide her with good care.
Very pleased that Mum is now safe, secure and stimulated by her surroundings and the staff provide her with good care.
Thank you Paul for your kind words. I will feedback your comments to the team.
During Covid times the weekly...
Keep up the excellent work Waterhall ... much appreciated!
Thank you for your kind words. I will pass them on to the other members of the team.
The staff are so helpful and very kind to my husband and also to me. Nothing is too much bother. They are all so good and happy which rubs off on others.
The staff are so helpful and very kind to my husband and also to me. Nothing is too much bother. They are all so good and happy which rubs off on others.
Thank you very much for your kind review of Waterhall and we are so pleased that your husband has been happy in the home.
Mum has been a resident at Waterhall Care Home for a number of years and the relationship between staff and residents is fantastic. Always make time for a chat, can share a joke and have a sing song. Communication from the team is really on point and webinars are held regularly to explain topics...
Mum has been a resident at Waterhall Care Home for a number of years and the relationship between staff and residents is fantastic. Always make time for a chat, can share a joke and have a sing song. Communication from the team is really on point and webinars are held regularly to explain topics such as dementia. I love the social media updates.
Thank you for taking the time to send a review for Waterhall, we are pleased to learn that your mum is happy in the home and the relationship is so good with the team. Thank you once again.
Her care is excellent and all the staff are first class.
Her care is excellent and all the staff are first class.
Dear Ian, thank you for your lovely review. We always strive to do our best for the people who live in our home. Thank you.
Amazing staff with such attention to detail. Every single staff member had a unique story and connection with my mother. I stayed there for a whole week at the end of her life. I was treated with respect, care and compassion, and this was a fraction of how they treated my mother. I am in awe of the...
This care home is like no other that I have ever seen and I really wouldn't mind ending my days somewhere like this. Thank you.
Thank you for your kind words. Our team at Water Hall works very hard to ensure that the people who live in our home receive the best possible care.
My husband was at the care home in his final years. He was cared for by a wonderful team who were so kind and caring and who went out of their way to make me feel welcome too.
My husband was at the care home in his final years. He was cared for by a wonderful team who were so kind and caring and who went out of their way to make me feel welcome too.
Thank you for being our family member.
Thanks again to a great team of people. Extra special thanks to one member of...
Thanks again to a great team of people. Extra special thanks to one member of staff who's outstanding at his job and deserves the greatest of praise.
Thank you for your kind response to Waterhall. We will ensure this is passed on to the team members. Kind regards.
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Tendai is the registered manager for Waterhall Care. Tendai's background is as a registered adult nurse. She qualified in 1994 and to this day, enjoys looking after the people and making a difference in their lives.
Sithokozile joined Excelcare in February 2024 with 7 years of care home knowledge.
She is a former accountant and a registered adult nurse.
Nancy has been with Excelcare since 2014 She works closely with the management team and receptionist to ensure the smooth running of administration within the home and help to ensure high standards are maintained throughout.
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