Submit a Review for Waterhall Care Home
Fern Grove, Bletchley, Milton Keynes, MK2 3QH
View Full Details of Waterhall Care HomeLatest Reviews for Waterhall Care Home
02 December 2025
I am very happy about the care my husband gets here in this very welcoming care home. Whenever he is in trouble with his health the hospital is being called which has saved his life a couple of times! The staff are so friendly and helping every where the can!
02 December 2025
My wife when hospitalised at the beginning of the year it was recognised that she suffered from dementia also unable to walk because of her hips, therefore bed bound. Myself at 79 couldn't cope with Linda's situation. Since then, Linda has been in Waterhall Care Home. The help and support Linda and myself have received from the managers and staff at this care home has been outstanding. I couldn't wish for anything better. I have been very lucky to be taken care of by an outstanding home. We have been happily married for 53 years and have four grown up children busy with their own lives. I spend every afternoon with my wife at the home and go home exhausted, and a grown up man, but she makes me cry. Thank you to Waterhall Care Home.
21 November 2025
My mum has been in Waterhall care home for over two years and I can't praise them highly enough. My mum has complex medical needs and needs help with every aspect of daily living. The nurses are experienced and competent and ensure that my mum's medical conditions are monitored and treated appropriately. They update me with any changes to her health in a professional and appropriate manner. The carers are fantastic and help my mum to live the best life possible. Nothing is too much trouble. They support her to use her phone, access her talking books and choose what she wants to eat and wear. There is an entertainment and activity program which mum loves. The home is clean , warm and friendly, visiting is a pleasant experience and I always get a warm welcome. I always say the staff care for my mum as if she were their own family member and I cannot thank them enough.
18 September 2025
Best ever staff.
18 September 2025
The care and facilities of the home was like from from home. My father was very happy and not confused when ever we came to see him. He was always clean and comfortable and was happy to be there. He loved the food and was always with a drink not dehydrated. The team from the top down were caring friendly and professional.
18 September 2025
Whilst my brother was residing at Waterhall Care Home he was always content and well cared for even though is communication was not good because of his stroke. He always smiled at all the staff and never seemed in distress. The staff have always been caring and supportive.
18 September 2025
Enjoyed the time in the care home. Never had a bad word to say about any of the staff.
08 April 2025
Informative, friendly & personal. Made to feel welcome & part of a larger team/family.
07 April 2025
My father has been a resident for 4/5 months and he is very pleased with the care given to him. All the staff are very kind and helpful. His family are also very pleased with how our Dad is looked after, he feels safe and looked after. From the cleaners, carers, laundry, nurses and office staff are always polite and kind. My father is very pleased about spending his last days being cared for by the staff.
20 August 2024
My brother is very happy here. Every time we visit he is in good spirits. I find the care home a very cheerful place. The staff are so friendly, helpful and caring.
16 August 2024
Waterhall is a lovely home for my uncle and all staff are very caring, my uncle has been in Waterhall for 19 months now and enjoys the music and singing sessions. He love seeing the animals and thinks of all the staff as friends.
23 July 2024
The staff and management are fantastic. The home is run properly. My mother is happy and well-kept. No complaints. Very friendly staff as well. Cannot fault the team. Well done.
18 March 2024
My friend has been in Waterhall Care Home for a couple of months now, he has settled down really well and always clean and happy, the staff are very friendly helpful and caring and make the residents feel at home.
01 March 2024
Excellent. Our relative had been in hospital for ten weeks and was very frail. After six weeks at the home, she was eating well, had no infections, much calmer and much more lucid than upon arrival. The staff are very friendly and caring.
28 February 2024
My mum has been at Waterhall for just coming up to two years. I have to say that all of the careers are absolutely amazing and the nurses on the floor. Nothing is too much hassle and they are always willing to help with whatever is needed. The home is always busy with social events which are to every resident so whether in bed all the time or in the lounges everyone gets to be involved. I have to say this is the best-run home I have seen which has to be handed to not only the caregivers, nurses, housekeepers, volunteers but also the wonderful managers. This is not just a care home but a home for my mum and myself. I would recommend this home to anyone and I am always saying how wonderful it is to my colleagues and friends.
31 January 2024
My mum has been getting care for a few years, all the staff are so lovely, nothing is too much, very friendly, I would recommend the care home to other families, the staff always update the residents families.
27 November 2023
My mother spent the last 10 months of her life at Waterhall Care Home. I cannot express how good the care was at this time. The staff went above and beyond to make sure she was clean, hydrated and happy. I seriously will never be able to thank them enough.
30 October 2023
My husband has been with the Waterhall Care Home family for just over one year. He is so much better now than he was when he first went there. He is always clean and happy and well looked after by his dedicated carers. There is so much more I could say about the excellent running of the care home and it never changed whatever day or time I visit. It makes me happy.
26 July 2023
I am very happy with the way that my father is looked after at Waterhall Care Home. He is settled and happy there. Well done to the caring team who have helped him to adjust and settle into this environment.
17 July 2023
A truly wonderful home. Not only did they do an amazing and caring job looking after my father who was a resident, they were equally as amazing with my mother, offering her comfort and support. I had only seen bad things about care homes but these lovely people completely changed my mind. They were so good with my dad and his needs, nothing was too much trouble and it felt like they really loved him as we did. They ensured that my mother was equally looked after. The staff acted on any suggestions that we had towards my father's care and we felt completely confident with him living here. Thank you so much for all that you have done for us, it was truly appreciated.
Latest Reviews for Waterhall Care Home
02 December 2025
I am very happy about the care my husband gets here in this very welcoming care home. Whenever he is in trouble with his health the hospital is being called which has saved his life a couple of times! The staff are so friendly and helping every where the can!
02 December 2025
My wife when hospitalised at the beginning of the year it was recognised that she suffered from dementia also unable to walk because of her hips, therefore bed bound. Myself at 79 couldn't cope with Linda's situation. Since then, Linda has been in Waterhall Care Home. The help and support Linda and myself have received from the managers and staff at this care home has been outstanding. I couldn't wish for anything better. I have been very lucky to be taken care of by an outstanding home. We have been happily married for 53 years and have four grown up children busy with their own lives. I spend every afternoon with my wife at the home and go home exhausted, and a grown up man, but she makes me cry. Thank you to Waterhall Care Home.
21 November 2025
My mum has been in Waterhall care home for over two years and I can't praise them highly enough. My mum has complex medical needs and needs help with every aspect of daily living. The nurses are experienced and competent and ensure that my mum's medical conditions are monitored and treated appropriately. They update me with any changes to her health in a professional and appropriate manner. The carers are fantastic and help my mum to live the best life possible. Nothing is too much trouble. They support her to use her phone, access her talking books and choose what she wants to eat and wear. There is an entertainment and activity program which mum loves. The home is clean , warm and friendly, visiting is a pleasant experience and I always get a warm welcome. I always say the staff care for my mum as if she were their own family member and I cannot thank them enough.
18 September 2025
Best ever staff.
18 September 2025
The care and facilities of the home was like from from home. My father was very happy and not confused when ever we came to see him. He was always clean and comfortable and was happy to be there. He loved the food and was always with a drink not dehydrated. The team from the top down were caring friendly and professional.
18 September 2025
Whilst my brother was residing at Waterhall Care Home he was always content and well cared for even though is communication was not good because of his stroke. He always smiled at all the staff and never seemed in distress. The staff have always been caring and supportive.
18 September 2025
Enjoyed the time in the care home. Never had a bad word to say about any of the staff.
08 April 2025
Informative, friendly & personal. Made to feel welcome & part of a larger team/family.
07 April 2025
My father has been a resident for 4/5 months and he is very pleased with the care given to him. All the staff are very kind and helpful. His family are also very pleased with how our Dad is looked after, he feels safe and looked after. From the cleaners, carers, laundry, nurses and office staff are always polite and kind. My father is very pleased about spending his last days being cared for by the staff.
20 August 2024
My brother is very happy here. Every time we visit he is in good spirits. I find the care home a very cheerful place. The staff are so friendly, helpful and caring.
16 August 2024
Waterhall is a lovely home for my uncle and all staff are very caring, my uncle has been in Waterhall for 19 months now and enjoys the music and singing sessions. He love seeing the animals and thinks of all the staff as friends.
23 July 2024
The staff and management are fantastic. The home is run properly. My mother is happy and well-kept. No complaints. Very friendly staff as well. Cannot fault the team. Well done.
18 March 2024
My friend has been in Waterhall Care Home for a couple of months now, he has settled down really well and always clean and happy, the staff are very friendly helpful and caring and make the residents feel at home.
01 March 2024
Excellent. Our relative had been in hospital for ten weeks and was very frail. After six weeks at the home, she was eating well, had no infections, much calmer and much more lucid than upon arrival. The staff are very friendly and caring.
28 February 2024
My mum has been at Waterhall for just coming up to two years. I have to say that all of the careers are absolutely amazing and the nurses on the floor. Nothing is too much hassle and they are always willing to help with whatever is needed. The home is always busy with social events which are to every resident so whether in bed all the time or in the lounges everyone gets to be involved. I have to say this is the best-run home I have seen which has to be handed to not only the caregivers, nurses, housekeepers, volunteers but also the wonderful managers. This is not just a care home but a home for my mum and myself. I would recommend this home to anyone and I am always saying how wonderful it is to my colleagues and friends.
31 January 2024
My mum has been getting care for a few years, all the staff are so lovely, nothing is too much, very friendly, I would recommend the care home to other families, the staff always update the residents families.
27 November 2023
My mother spent the last 10 months of her life at Waterhall Care Home. I cannot express how good the care was at this time. The staff went above and beyond to make sure she was clean, hydrated and happy. I seriously will never be able to thank them enough.
30 October 2023
My husband has been with the Waterhall Care Home family for just over one year. He is so much better now than he was when he first went there. He is always clean and happy and well looked after by his dedicated carers. There is so much more I could say about the excellent running of the care home and it never changed whatever day or time I visit. It makes me happy.
26 July 2023
I am very happy with the way that my father is looked after at Waterhall Care Home. He is settled and happy there. Well done to the caring team who have helped him to adjust and settle into this environment.
17 July 2023
A truly wonderful home. Not only did they do an amazing and caring job looking after my father who was a resident, they were equally as amazing with my mother, offering her comfort and support. I had only seen bad things about care homes but these lovely people completely changed my mind. They were so good with my dad and his needs, nothing was too much trouble and it felt like they really loved him as we did. They ensured that my mother was equally looked after. The staff acted on any suggestions that we had towards my father's care and we felt completely confident with him living here. Thank you so much for all that you have done for us, it was truly appreciated.