Buchan House is a care home providing person-centred care for adults aged 65+, including those living with dementia and those with nursing needs.
Situated close to the King Hedges area, north of Cambridge city centre, the home is accessible by car from the A14 and can be easily reached by bus.
Buchan House is divided in to three units, Sunflower, Snowdrop and Iris, over two floors. All rooms are single occupancy with en-suite facilities.
Each unit has a dining area, lounge and a kitchenette as well as bathrooms, shower rooms and toilets throughout the home
The upper floor is accessed by stairs or a lift.
Buchan House provides -
• A high standard of care and support 24 hours a day
• Long term and respite care
• A high standard of housekeeping including a laundry service
• Traditional home-cooked meals using fresh ingredients
• A warm and welcoming environment with a ‘home from home’ atmosphere
• Meaningful and purposeful activities and outings planned through a structured programme following discussions with the people living in Buchan House and their families
• Enclosed, landscaped gardens with wheelchair access
Group: Excelcare Holdings
Person in charge: Wojciech Kuczkowski (Manager)
Local Authority / Social Services: Cambridgeshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 66 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 66
Rooms with ensuite WC: 66
Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Buchan House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.9 (maximum of 10) for Buchan House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Buchan House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.458 for Buchan House is calculated as follows: ( (13 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 24 Ratings = 4.458
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.402 Points relating to the number of positive Reviews for Buchan House is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 2 Reviews ÷ 13.2 Target = 0.152
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Buchan House has a Review Score of 7.9 (7.860) from 2 Reviews
Review submitted from a Website Submission by Jeanette A (Daughter of Resident) on Wednesday 21 March 2018. Relates to March 2018.
This care Home have been amazing with my mum. The staff are always cheerful, helpful and considerate.
I can’t fault them.
How likely would you be to recommend Buchan House? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review submitted from a Website Submission by Malcolm James R (Son of Resident) on Friday 23 February 2018. Relates to February 2018.
Have found all staff very friendly towards Mum and ourselves when visiting. This also applies to other patients in the home. We are always updated when we visit on Mum's health and well being which we find reassuring. They offer different activities for patients to keep them occupied.
How likely would you be to recommend Buchan House? Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Job Title: General Manager
Joined: 2012
Description:
Wojciech started his career at Buchan House in 2005 as a Healthcare Assistant, became the Deputy Manager in 2008 and then the General Manager 2012.
Wojciech’ qualifications include NVQ Level 2 and Level 4 in Health and Social Care and Level 4 in Management and Leadership.
Job Title: Care Manager
Joined: 2012
Description:
Suja became the Care Manager at Buchan House in November 2012. Prior to this Suja worked in our sister homes as a Registered Nurse.
Suja has a nursing degree, an NVQ level 4 in Management and is a mentor for nursing students and adaptation.
Suja is responsible for the running of the home in the absence of the General Manager.
There are currently no Care Home Idol entrants who have performed at Buchan House