Buchan House is a care home providing person-centred care for adults aged 65+, including those living with dementia and those with nursing needs.
Situated close to the King Hedges area, north of Cambridge city centre, the home is accessible by car from the A14 and can be easily reached by bus.
Buchan House is divided in to three units, Sunflower, Snowdrop and Iris, over two floors. All rooms are single occupancy with...
Care Provided by Excelcare Buchan House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,400
- Self-Funded Residential Dementia Care: from £1,450
- Self-Funded Nursing Care: from £1,750
- Self-Funded Nursing Dementia Care: from £1,800
- RESPITE Self-Funded Residential Care: from £1,400
- RESPITE Self-Funded Residential Dementia Care: from £1,450
- RESPITE Self-Funded Nursing Care: from £1,750
- RESPITE Self-Funded Nursing Dementia Care: from £1,800
Contact Excelcare Buchan House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group/Owner
- Excelcare
- Private Owned
Person in charge
- Tanya Logan (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (6)
Parking
- Car Park at front of the building
Excelcare Buchan House Care Home Reviews (77)
Excelcare Buchan House Care Home has a Review Score of 10 (9.967) out of 10, based on 38 reviews in the last 2 years.
Over all time Excelcare Buchan House Care Home has 77 reviews.
My mother was moved to Buchan House Care Home a few weeks ago. Her transition couldn't have gone better. She has settled so well and seems very happy. The staff have been so supportive not only to our mother but to us also. I can now rest easy with the knowledge that Mum is well looked after.
Each time we visit, we leave knowing we made the best decision. The care and love all residents receive truly warms my heart, they are all treated like a family member.
All the staff are always helpful, cheerful and welcoming. The home is always clean and nothing is too much trouble.
There are always lots of staff present at Buchan House. They are caring towards my mother-in-law and are always friendly when we visit. It is nice to see what the 'Buchan family' have been doing on their Facebook page.
From the moment he arrived, the care, love and understanding shown were above and beyond.
The staff are polite, caring and friendly.
The rooms are clean, airy and modern.
Totally recommend!
I always found the care staff helpful to me, and ready to make adjustments if ever necessary. I was touched, when clearing her room, to receive so many offers of help, and to see the sadness of the staff when we were exchanging memories.
I would recommend Buchan House without hesitation to others.
My elderly friend lived at Buchan House for around two years. During that time, I found that the staff were careful, easily accessible and always caring. My friend had increasing dementia and always missed her own home, so nowhere would have made her feel happy and totally comfortable, but the facilities were ok and the staff were always caring, careful and did their best and more. I will always be grateful.
The care my mother receives at Buchan House is exceptional. The staff care very much about their residents, especially their well-being and needs. The meals are very good and variable. The vibe inside the home is a jolly one with plenty of activities. I cannot give Buchan House and its staff enough praise. Thank you Buchan House!
Dad was moved to Buchan House from another home after being discharged from hospital. Because I had covid and couldn't visit, the staff transferred his belongings for me and kept in daily touch regarding his progress. The staff and manager are excellent, punctual, caring and supportive and really go the extra mile. As a family, we feel reassured and confident that Dad's end of life is expertly and lovingly managed. We would recommend Buchan House to anyone needing a nursing home for their loved ones.
I Can not fault Buchan house staff, they are caring and understanding of individual needs. Management are informative and keeps us updated on dad’s needs and any changes to his care package. Every staff member seems to be happy to work there is always a warm welcome
Staff work really hard to look after the residents, which l know first hand can be a very challenging job. They are caring and will do their best to meet the needs of all residents. My mother is looked after very well, the meals are very good and will go out of their way to solve any issues. Staff take the time to chat to families even when they are very busy, which is most of the time. I am very grateful to the staff and cannot thank them enough for the hard work they do.
Thank you managerial and wonderful staff for looking after my partner. Every time I am at Buchan House it’s such a lovely warm and friendly atmosphere it’s so comforting to know my partner is Happy. Merry Christmas to you all.
I am looked after very well.
All members of staff were so helpful in making sure my mother had a great birthday. She always seems happy and contented. Much appreciated by all our family for the level of care she receives and how she is treated as an individual in her own right.
My mother has been a resident since September 2020. In the time she has been there, there has been an overall improvement in her physical health. The staff are amazing, they are always pleasant, some are very chatty and jolly. They obviously know my mum well. They post lots of pictures and videos online for us all to view, lots of activities take place even in these difficult times. They have done a fantastic job in keeping the residents and staff safe in these hard times. The home has now opened up a bit more and we can visit between 10:00 am and 5:00 pm as long as we do a test. Mum's room is always clean and tidy as is her bathroom. I once got there while she was still having breakfast and caught her tucking into eggs and bacon. Mum is very happy as she loves her food. All the staff are great including the admin. So pleased mum is somewhere that I know is caring for her.
Cambridge. With the care and attention given to him, I can relax knowing he is cared for 24/7. From the Home manager down to his cleaner, everyone goes over and above their duty to look after him. Thanks.
Having used another home that we were extremely unhappy with, we moved dad to Buchan House. Our eyes were opened to how wonderful a care home experience could be. All staff, with no exception, were outstanding. Dad was very happy and contented. When dad passed away, the staff treated him with the utmost respect and cared for us as a family with compassion.
My sister and I are very happy with the staff at Buchan House. I feel that a good manager leads a good team. We are confident that our mother is well looked after and her special needs are met. My mother has now accepted that Buchan House is her home. I would recommend it to anyone looking for a place for a family member.
My aunt has been in Buchan House for a while now and I have visited on a number of occasions, I always find the staff friendly and very helpful. The home is always clean, tidy and the residents always seem to be enjoying themselves. My aunt is very happy at Buchan and gets on well with all the staff and she has made many friends since being at Buchan.
The team at Buchan House have now cared for my mother since February 2017 and since then I have been most impressed with the way in which they interact with her. She is French by birth and often reverts to her mother tongue which is very difficult for the carers as she has dementia and is often making little sense even if speaking English. They treat her with kindness respect and dignity. I am also well informed of her changing condition.
Very pleased that my mum is in a nice safe environment.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (1)
- Posted: Wednesday 08 Jul 2026It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- Posted: Monday 27 Apr 2026Outdoor activities are one of the most beneficial types of activities for people living in care homes. Time spent outdoors engaged in activity or socialising with friends can support wellbeing,...
- Posted: Tuesday 06 Jan 2026Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- Organiser: Excelcare Buchan House Care HomeDate: 24 July 2026
Awards / Recognitions (10)
- Recipient: Excelcare Buchan House Care HomeDate: Friday 30 Jan 2026
- Recipient: ExcelcareDate: Friday 30 Jan 2026
- Recipient: ExcelcareDate: Friday 31 Jan 2025
Meet the Team (2)
Tanya joined Excelcare in September 2012 working at Etheldred House as a team leader, Tanya was then promoted to Unit Manager.
In January 2022 Tanya became Home Manager at Brook House, one of our sister homes, and then transferred to Buchan House as Home Manager in September 2023.
Tanya has an NVQ level 2 and level 3 in Health and Social Care and also has a Dementia diploma.
Suja has a nursing degree, an NVQ level 4 in Management and is a mentor for nursing students and adaptation.
Suja is responsible for the running of the home in the absence of the General Manager.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Buchan House Care Home to verify any information. View our terms and conditions. Excelcare Buchan House Care Home has an Enhanced Service - more info.