Buchan House is a care home providing person-centred care for adults aged 65+, including those living with dementia and those with nursing needs.
Situated close to the King Hedges area, north of Cambridge city centre, the home is accessible by car from the A14 and can be easily reached by bus.
Buchan House is divided in to three units, Sunflower, Snowdrop and Iris, over two floors. All rooms are single occupancy with...
Care Provided by Excelcare Buchan House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,400
- Self-Funded Residential Dementia Care: from £1,450
- Self-Funded Nursing Care: from £1,750
- Self-Funded Nursing Dementia Care: from £1,800
- RESPITE Self-Funded Residential Care: from £1,400
- RESPITE Self-Funded Residential Dementia Care: from £1,450
- RESPITE Self-Funded Nursing Care: from £1,750
- RESPITE Self-Funded Nursing Dementia Care: from £1,800
Contact Excelcare Buchan House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group/Owner
- Excelcare
- Private Owned
Person in charge
- Tanya Logan (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (6)
Parking
- Car Park at front of the building
Excelcare Buchan House Care Home Reviews (77)
Excelcare Buchan House Care Home has a Review Score of 10 (9.967) out of 10, based on 38 reviews in the last 2 years.
Over all time Excelcare Buchan House Care Home has 77 reviews.
In view of the difficulties of the last one and a half years, the staff at Buchan House have done all they could to keep the residents safe and happy. I think they have achieved very well under the circumstances. Always keeping us notified of what's happening. I don't think they could have done much more.
The care home has been way better than I thought it would be. The staff look after mum as if they were family. The care they give is so much more than just a job they really love the residents. I was talking to mum as a cleaner came in to restock and said hello and asked if she was ok?.
My mum went to live at Buchan House at the beginning of December 2020 after leaving her home and being in hospital for a fortnight... it could have been a very difficult time as she was in a strange place with no familiar faces and we could not visit in the pod for the first fortnight due to COVID restrictions. We have found the manager and staff to be extremely caring and patient... my sisters and I continually phoned for updates on how Mum was doing, and they, in turn, contacted us if they felt we needed to be updated. I have now been able to visit her face to face as restrictions are gradually lifted and find her happy and upbeat... the staff are very kind to her, and for us as her family, this is most important. We very much appreciate the hard work and extra duties the Buchan House staff have given during this very difficult time.
Care for my husband with advanced dementia could not be better. Staff are always kind, patient, professional and attentive. They are assiduous in keeping me informed and have managed the difficult situation presented by Covid restrictions exceptionally well. Updates on visiting regulations are full and easy to understand and my visits have been made easy by prompt testing and the provision of safe spaces to meet my husband. I saw his room for the first time today and I am impressed by its comfort and cleanliness. Overall I am happy that he is being very well looked after, with sympathy, kindness and dignity.
Very happy with the care my mother is receiving. It was not my first choice but I soon realised it was the best choice. The staff are so caring and Mum is happy and safe, I could not wish for more.
I find Bchan House, especially at this time with all the Coronavirus, have gone the extra mile to keep the residents family at last, able to see our relatives. The hard work and hours all the carers and management put in to make the home safe has not gone unnoticed. I would like to thank all the staff, especially the manager and a gentleman for all their help and support. Also, the lady in activities.
The support and care given at Buchan House are very good, Always kept up to date as a family about the care given to our family member in the home. Through the pandemic, this didn't change. Staff are friendly and welcoming and our family member is happy there which is important to us. Thank you.
Always clean, food very good. Staff very friendly, have time for a chat if you need to talk. Quite a few activities and outings and you can always make yourself a cup of tea.
We are very pleased mum is being cared for by the staff of Buchan House. Mum is always well cared for, clean, her room is spotless and the staff are very patient with her and try to include her in all activities. They keep us well informed and are very welcoming when we call. They have become friends who we can call on and trust. Thank you everyone.
Buchan House in every field is very good/outstanding. I can't fault the home and their staff. My wife is safe and well cared for.
At least I know she is well cared for and looked after in a loving and caring way as I would or could do myself.
Thank you to all the marvellous staff.
The home manager is friendly and approachable. It is so lovely that there are pets in the house. The garden is cared for and attractive.
Food very good apart from some foreign food, but loves the Sunday Lunch and pork chops. Very fond of the cooks. They visit and find out likes and dislikes.
He feels safe and secure and that's important to him.
The staff were so friendly and caring.
Although my husband refused to eat or drink and was very belligerent, they tried always to make him eat even getting special fruit for him.
He was always kept scrupulously clean and observed most of the day.
I felt great peace, in the end, knowing he had passed away in such a lovely, caring place.
The staff are very friendly and helpful, nothing is too much trouble for them. And they always do their best to make sure that the residents are well cared for and any needs they have are met.
The home itself is clean and tidy and is a welcoming place to visit a loved one.
I would recommend Buchan House Care Home to anyone looking to make sure that their loved one is well cared for.
I can’t fault them.
Have found all staff very friendly towards Mum and ourselves when visiting. This also applies to other patients in the home. We are always updated when we visit on Mum's health and well being which we find reassuring. They offer different activities for patients to keep them occupied.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (1)
- Posted: Wednesday 08 Jul 2026It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- Posted: Monday 27 Apr 2026Outdoor activities are one of the most beneficial types of activities for people living in care homes. Time spent outdoors engaged in activity or socialising with friends can support wellbeing,...
- Posted: Tuesday 06 Jan 2026Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- Organiser: Excelcare Buchan House Care HomeDate: 24 July 2026
Awards / Recognitions (10)
- Recipient: Excelcare Buchan House Care HomeDate: Friday 30 Jan 2026
- Recipient: ExcelcareDate: Friday 30 Jan 2026
- Recipient: ExcelcareDate: Friday 31 Jan 2025
Meet the Team (2)
Tanya joined Excelcare in September 2012 working at Etheldred House as a team leader, Tanya was then promoted to Unit Manager.
In January 2022 Tanya became Home Manager at Brook House, one of our sister homes, and then transferred to Buchan House as Home Manager in September 2023.
Tanya has an NVQ level 2 and level 3 in Health and Social Care and also has a Dementia diploma.
Suja has a nursing degree, an NVQ level 4 in Management and is a mentor for nursing students and adaptation.
Suja is responsible for the running of the home in the absence of the General Manager.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Buchan House Care Home to verify any information. View our terms and conditions. Excelcare Buchan House Care Home has an Enhanced Service - more info.