






Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, residential dementia care and end of life care in a comfortable and attractive environment.
The team members, many of whom live in the local areas of Whittlesey, Turves and Peterborough, pride themselves on their warm and friendly approach...
Care Provided by Excelcare Aliwal Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Excelcare Aliwal Manor Care Home for full pricing details and T&Cs.
Contact Excelcare Aliwal Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Sally Allen (Home manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (2)
Parking
- On site parking
Excelcare Aliwal Manor Care Home Reviews (81)
Excelcare Aliwal Manor Care Home has a Review Score of 9.8 (9.845) out of 10, based on 21 reviews in the last 2 years.
Over all time Excelcare Aliwal Manor Care Home has 81 reviews.
Everyone in the home was helpful, caring and cheerful
Your comments are greatly...
Aliwal Manor Care Home gave love, care and attention to Mum during her stay. The team even managed to get her appetite to return. It's always very encouraging to have a place of safety and love when us carers need time out!
We understand how...
Mum has been a resident since December 2025. The entertainment is excellent, with a varied variety of exciting events, and the fun and joy the residents get is great for them. Birthdays are a special day with in house chef baking fabulous cakes, the meals look delicious. The staff are very accommodating and courteous to us and mum's needs. We are happy to leave mum knowing she will be well cared for when we go home.
Thank you so much for your lovely feedback. We're delighted to hear that your mum has settled in well in Aliwal, since joining us in December 2025 and that she is enjoying the entertainment and activities on offer. It's wonderful to know the events bring so much fun and happiness to our...
Friendly. Staff are always very busy.
Thank you for your feedback. We're really pleased to hear you find our team friendly - creating a warm and welcoming environment is very important to us. We appreciate your comment about staff being busy; our team works incredibly hard to provide the best possible care for those living at Aliwal Manor. Thanks again for taking the time to share your experience.
Kind caring professional staff. Good range of tasty food.
Thank you for your kind words. Were delighted to hear that you found our staff to be kind, caring, and professional thats exactly the standard we strive for every day. Its also wonderful to know you enjoyed the variety and quality of our food, as we know how important mealtimes are to our residents wellbeing. We truly appreciate you taking the time to share your feedback.
Mum is really happy here. Great range of activities.
Thank you so much for your kind feedback. Were delighted to hear that your mum is happy at Aliwal Manor and enjoying the wide range of activities on offer. Our team works hard to create a warm, engaging environment where residents can feel comfortable, stimulated, and at home. It really means a lot to us to know were making a positive difference.
Good activities for the service users. Staff very friendly and helpful. Did find the bedroom very small. Need some modernization to rooms. The sitting room down the sides very small.
Were very pleased to hear that you found the activities enjoyable for our residents and that our team were friendly and helpful. Creating a warm, supportive, and engaging environment is extremely important to us, so we truly...
My wife is suffering with dementia, heart trouble, bowel and bladder problems and the inability to walk. She is cared for by a kind, caring and considerate workforce who somehow always manage to make her smile. The atmosphere of the home is always warm and friendly.
Thank you so much for sharing these kind words. It means a great deal to hear that our team's care and compassion are making a positive difference for your wife. We're grateful for your trust and will continue doing everything we can to provide a warm, friendly, and reassuring environment for her. Your appreciation really does mean the world to us.
On visiting my mum I always have found the care home pleasant and the staff caring. I have visited for some years now and have noticed that the home is always clean and not smelly like some homes. My mum has settled here nicely and the staff help where they can. I do feel there is a lack of staff shortage but that seems to be the sign of the times now. I have nothing but praise for this home. There is always some activity laid on for the residents and crafts and games too.
We are especially pleased to hear that your mum continues to feel supported by our team. Providing compassionate...
They were also made me feel welcomed
I can still hear my husband calling out after he'd been in hospital I'm home
He also shouted out tea please an biscuits
He love chocolate or pink wafers
So from me an my family thank yo for taking care of my husband
Please also know that you will always be warmly welcomed.
We are very pleased with the care mum received. Staff are pleasant and very helpful.
Were delighted to hear that you were pleased with the care your mum received. It means a great deal to us to know that our staff were pleasant and helpful throughout her stay. Well be sure to share your kind words with the team
From the day me and mum went to visit we felt welcomed and found staff very friendly and helpful mum Has settled in preety well and is always praising all the staff . Would recommend to anyone looking for somewhere for there family member.
"Thank you so much for your kind review. It truly means a lot to me, and we are grateful that we could provide care that makes a difference. Your feedback is deeply appreciated!"
Aliwal Manor is a nice, clean building. The staff are very kind and welcoming and do their absolute best to meet their clients' needs. There are lots of drink and food options and loads of activities and experiences for the residents. All residents are treated as individuals with dignity and respect. The home is safe and secure, and the staff are attentive. The staff encourage clients to seek medical help and provide it when necessary.
We truly appreciate your kind words and the time you've taken to share your experience. It brings us joy to know that you feel your loved one is well cared for and comfortable here with us. Our team puts in a lot of effort to foster a safe, supportive, and welcoming atmosphere, and it's heartening...
My mother has been a resident at Aliwal Manor Care Home since March this year. I have found her care excellent. Day staff and night staff food is very good and lots of variety. I am very happy with Aliwal Manor, it is a lovely nursing home.
You're very welcome. We're truly honoured to have your mum with us. It's our privilege to care for her and make her feel at home. If there's ever anything more we can do to support her or your family, please don't hesitate to let us know. Thank you for placing your trust in us.
The home and all the staff have been amazing in looking after my nan. She was so welcomed and so were we! Amazing home!
We appreciate your feedback. Your insights consistently assist us in striving for excellence. At Aliwal, we believe in caring not only for the residents of our home but also for their families.
My father is very happy here, feels comfortable and we couldn't be more happier.
Thank you for taking the time to leave this review, we are so pleased your father is happy and feels comfortable living at Aliwal. We will ensure your positive feedback is shared with the team.
A dedicated team of caring individuals maintaining excellent care & kindness throughout the year.
We appreciate your feedback. At Aliwal, our goal is to deliver outstanding care to each of our residents, who are the core of our community, and we consistently prioritize their well-being.
Generally the home is a family, home environment. There is plenty of activities going on for the residents to enjoy, food is variable and home made, special requests will be adhered to e.g. if a resident would like a rhubarb crumble etc. The rooms are cleaned on a constant basis as well as the other areas in each unit. The sheets, clothes are washed and ironed and placed back in the rooms quickly. They are constantly trying to improve the home for the residents.
Thank you for taking the time to share your feedback. We are pleased to hear that you have positive experiences with our service and I will ensure your positive comments are shared with the team. At Aliwal Manor Care Home, we strive to meet the expectations of all our residents and their families....
Earlier this week a busy staff member immediately recognised my friend was becoming increasingly agitated and it was reassuring to see the staff member immediately and gently deal with the situation and take my friend to another area where she then settled in her own room, in bed I was given the option to wait a while but left shortly after seems my friend sleeping.
Thank you for your review of Aliwal Manor. We always make sure that we put our residents first. We do not like to see our residents in distress and we will always do our best for them.
Aliwal Manor has been a God send after Mum needed 24-hour Alzheimer's care. She has been there now for two years and even though the disease is getting worse the staff cannot do enough for her. They are very proactive in any medical issues and update me at every step. I highly recommend Aliwal Manor for your loved ones.
Thank you for your review. I am pleased to hear that you are happy with Mum's care. We now have a new activities coordinator and she is doing lots more activities with all the residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (2)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 20 Nov 2025
An African Experience Day was recently hosted at Aliwal Manor Care Home to immerse everyone in the vibrant culture of the continent. Earlier in the year, Aliwal Manor marked Chinese...
- 12 Aug 2026Organiser: Excelcare Aliwal Manor Care Home
- 27 Aug 2026Organiser: Excelcare Aliwal Manor Care Home
Accreditations
There are no accreditations posted yet for Excelcare Aliwal Manor Care Home.
Meet the Team (2)

Sally has worked in care for 15 years. She has worked in a variety of settings including Care Homes, Rehabilitation Units and providing End of Life care for people in their own homes.
Sally then progressed to Team Manager, working for a domiciliary care agency.
Sally joined Aliwal on May 23 as Deputy Manager and was promoted to Home Manager on November 23.
Sally has achieved her NVQ levels 2 & 3 in Health and Social Care and is currently working towards level 5.

Simona has been working in the care sector for 15 years, providing person-centered care to individuals in both residential and nursing settings.
Starting as a Healthcare Assistant, Simona worked her way through the sector getting experience in different roles, before recently being promoted to the Deputy Manager at Aliwal Manor. Her varied experience, caring nature, and developed skill set mean she is the perfect person for this role.
Frequently Asked Questions about Excelcare Aliwal Manor Care Home
What types of Care is Excelcare Aliwal Manor Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Excelcare Aliwal Manor Care Home have?
There are 32 Single Rooms.
What are the Facilities & Services at Excelcare Aliwal Manor Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Excelcare Aliwal Manor Care Home to the centre of Peterborough?
5.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Aliwal Manor Care Home to verify any information. View our terms and conditions. Excelcare Aliwal Manor Care Home has an Enhanced Service -more info.