Turners Lane, Whittlesey, Peterborough PE7 1EH
Aliwal Manor is a 32 bedded care home providing person centred care for adults aged 65+, including those living with Dementia.
The home is situated in a small cul-de-sac on Turners Lane, Whittlesey. Although Whittlesey has a railway station, the main station at Peterborough is situated approximately 8 miles from Aliwal Manor Care Centre and can be accessed using the regular bus service.
Aliwal Manor is divided into 4 units over two floors. All rooms are single occupancy, with 2 premier rooms with en-suite facilities.
Each unit has a dining area, lounge and a kitchenette as well as bathrooms, a shower room and toilets throughout the home.
The upper floor of the home is accessed by stairs or lift. All areas of the home are accessible for wheelchair users.
There is a communal lounge where all people can come together in the centre of the home.
Aliwal Manor provides:
• A high standard of care and support 24 hours a day
• A high standard of housekeeping including a laundry service
• Traditional home cooked meals, using fresh ingredients prepared by our dedicated chef
• A warm welcoming environment with a ‘home from home’ atmosphere
• Enclosed, landscaped gardens with wheelchair access
• Long term and respite care provision
• A warm and welcoming environment with a ‘home from home’ atmosphere
• Meaningful and purposeful activities and outings planned through a structured programme following discussions with the people living in the home and their families
Group: Excelcare Holdings
Person in charge: Karen Saberton (Manager)
Local Authority / Social Services: Cambridgeshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 32 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 32
Rooms with ensuite WC: 2
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on Aliwal Manor: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Aliwal Manor has a Review Score of 8.2 (8.156)
The Review Score of 8.2 (maximum of 10) for Aliwal Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Aliwal Manor in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Aliwal Manor is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.156 Points relating to the number of positive Reviews for Aliwal Manor is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.4 Target = 0.156
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Sidney J (Resident) on Wednesday 18 October 2017. Relates to September 2017.
Welcomed by staff on arrival. Sat among the group and chatted while drinking tea and eating biscuits. Very friendly and comfortable atmosphere. Played a card game (pontoon?) and enjoyed that.
Played bingo, had dinner which was very nice. then relaxed doing jigsaws and chatting.
Overall very pleasant few hours.
How likely would you be to recommend Aliwal Manor? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
Job Title: Home Manager
Karen became Home Manager at Aliwal Manor in 2010 and has worked in a care setting for over 20 years in various roles including caring for those living with Dementia.
Karen has attained her NVQ level 5 and is an NVQ assessor and internal verifier.
Job Title: Deputy Manager
Andrea became the Deputy Manager in December 2015 and has worked in a care setting for over 12 years, specialising in Palliative Care.
Andrea has worked at Aliwal Manor Care Centre since June 2014 as a Team Leader. Andrea has an NVQ 3 and 4 in Health and Social care and has also completed her level 5 in Leadership and Management.
There are currently no Care Home Idol entrants who have performed at Aliwal Manor