Aliwal Manor Care Home

Turners Lane, Whittlesey, Peterborough PE7 1EH
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9.9 72 Reviews
  • Aliwal Manor Care Home, Peterborough
Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, residential dementia care and end of life care in a comfortable and attractive environment.

The team members, many of whom live in the local areas of Whittlesey, Turves and Peterborough, pride themselves on their warm and friendly approach and develop strong relationships with residents, and those closest to them, to ensure a holistic and person-centred approach to care.

They also run a day centre once a week for elderly people living in the community to visit and help develop new friendships.

Small and friendly, Aliwal Manor offers residents a real home from home.


At a Glance
- 32 Bedrooms
- Couples can be accommodated
- Gardens with allotment, chickens, rabbits and guinea fowl
- Visitors welcome at all times
- All floors are wheelchair accessible
- Wi-Fi available
- Car parking
- Pets by arrangement
- Services and Support
- Residential care
- Residential dementia care
- Respite care
- End of life care
- Day care
- Hairdressing salon offering hair and nail treatments
- Visiting Chiropodist, Optician and Podiatrist
- Freshly prepared meals cooked within the home
- Private dining in own room, if preferred
- Own GP, if required
- Full activities programme including gardening club, art and craft sessions, regular outings, church services and reminiscence therapy sessions at the local museum and within the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1150
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1150

These prices are only a guideline, please contact Aliwal Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sally Allen (Home manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (2)

Parking

  • On site parking

Aliwal Manor Care Home Reviews (72)

9.9

Aliwal Manor Care Home has a Review Score of 9.9 (9.859) out of 10, based on 16 reviews in the last 2 years.
Over all time Aliwal Manor Care Home has 72 reviews.

Overall Experience
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Date Published
  • 72
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Reviewer Connection to Aliwal Manor Care Home
  • 22
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  • 5
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  • 2
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Total of 72, showing 1-20
Review from D D (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the day me and mum went to visit we felt welcomed and found staff very friendly and helpful mum Has settled in preety well and is always praising all the staff . Would recommend to anyone looking for somewhere for there family member.
Reply from Sally Allen, Manager at Aliwal Manor Care Home

"Thank you so much for your kind review. It truly means a lot to me, and we are grateful that we could provide care that makes a difference. Your feedback is deeply appreciated!"

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Review from P R (Great-Niece of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Aliwal Manor is a nice, clean building. The staff are very kind and welcoming and do their absolute best to meet their clients' needs. There are lots of drink and food options and loads of activities and experiences for the residents. All residents are treated as individuals with dignity and respect.
The home is safe and secure, and the staff are attentive. The staff encourage clients to seek medical help and provide it when necessary.
Reply from Sally Allen, Manager at Aliwal Manor Care Home

We truly appreciate your kind words and the time you've taken to share your experience. It brings us joy to know that you feel your loved one is well cared for and comfortable here with us. Our team puts in a lot of effort to foster a safe, supportive, and welcoming atmosphere, and it's heartening to hear that this was evident in your experience. Your feedback is incredibly valuable to us and inspires us to continue giving our best every single day.

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Review from Paula L (Daughter of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Aliwal Manor Care Home since March this year. I have found her care excellent. Day staff and night staff food is very good and lots of variety. I am very happy with Aliwal Manor, it is a lovely nursing home.
Reply from Sally Allen, Manager at Aliwal Manor Care Home

You're very welcome. We're truly honoured to have your mum with us. It's our privilege to care for her and make her feel at home. If there's ever anything more we can do to support her or your family, please don't hesitate to let us know. Thank you for placing your trust in us.

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Review from Claire T (Granddaughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home and all the staff have been amazing in looking after my nan. She was so welcomed and so were we! Amazing home!
Reply from Sally Allen, Manager at Aliwal Manor Care Home

We appreciate your feedback. Your insights consistently assist us in striving for excellence. At Aliwal, we believe in caring not only for the residents of our home but also for their families.

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Review from G P (Wife of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Aliwal manor all the staff enjoy looking after the residents they always have a smile and its always welcoming to visitors and everyone is very positive . lm always told when my husband sees the Dr and what's happening it's really reassuring thanks to everyone at aliwal manor
Reply from Sally Allen, Manager at Aliwal Manor Care Home

We appreciate your feedback regarding Aliwal Manor. The residents of the care home and their families hold significant value to us. We recognize that we enter their home to work and consistently strive to offer the best possible care for them.

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Review from Robert H (Son of Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is very happy here, feels comfortable and we couldn't be more happier.
Reply from Jayne Masterson, Regional Director at Aliwal Manor Care Home

Thank you for taking the time to leave this review, we are so pleased your father is happy and feels comfortable living at Aliwal. We will ensure your positive feedback is shared with the team.

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Review from Bryan B (Husband of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A dedicated team of caring individuals maintaining excellent care & kindness throughout the year.
Reply from Sally Allen, Manager at Aliwal Manor Care Home

We appreciate your feedback. At Aliwal, our goal is to deliver outstanding care to each of our residents, who are the core of our community, and we consistently prioritize their well-being.

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Review from J W (Niece of Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally the home is a family, home environment. There is plenty of activities going on for the residents to enjoy, food is variable and home made, special requests will be adhered to e.g. if a resident would like a rhubarb crumble etc. The rooms are cleaned on a constant basis as well as the other
areas in each unit. The sheets, clothes are washed and ironed and placed back in the rooms quickly. They are constantly trying to improve the home for the residents.
Reply from Sally Allen, Manager at Aliwal Manor Care Home

Thank you for taking the time to share your feedback. We are pleased to hear that you have positive experiences with our service and I will ensure your positive comments are shared with the team. At Aliwal Manor Care Home, we strive to meet the expectations of all our residents and their families. We would greatly appreciate the opportunity to discuss any specific concerns you might have to better understand your expectations and improve our service. Please feel free to reach out to me directly.

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Review from M L (Friend of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Earlier this week a busy staff member immediately recognised my friend was becoming increasingly agitated and it was reassuring to see the staff member immediately and gently deal with the situation and take my friend to another area where she then settled in her own room, in bed I was given the option
to wait a while but left shortly after seems my friend sleeping.
Reply from Sally Allen, Manager at Aliwal Manor Care Home

Thank you for your review of Aliwal Manor. We always make sure that we put our residents first. We do not like to see our residents in distress and we will always do our best for them.

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Review from Stewart R (Son of Resident) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Aliwal Manor has been a God send after Mum needed 24-hour Alzheimer's care. She has been there now for two years and even though the disease is getting worse the staff cannot do enough for her. They are very proactive in any medical issues and update me at every step. I highly recommend Aliwal Manor
for your loved ones.
Reply from Sally Allen, Manager at Aliwal Manor Care Home

Thank you for your review. I am pleased to hear that you are happy with Mum's care. We now have a new activities coordinator and she is doing lots more activities with all the residents.

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Review from M R (Friend of Resident) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly and responsive. The atmosphere when I visit is positive and relaxed. I am informed promptly of any issues arising.
Reply from Sally Allen, Manager at Aliwal Manor Care Home

Thank you for your kind review of Aliwal Manor. We take great pride in making people calm and relaxed when they come through our doors.

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Review from J W (Daughter of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found Aliwal Care Home to be caring and considerate with dignity. The staff have changed a lot this year and had a hiccup, but is back on course now. The new staff are friendly and approachable. Both parents are under their care and I wouldn't hesitate to recommend to anyone considering.
Clean and tidy, good meals and caring staff.
Reply from Sally Allen, Manager at Aliwal Manor Care Home

Thank you for taking the time to leave this positive review. We are so pleased to hear that your mum and dad are happy being part of our Aliwal family. We appreciate your kind words and I will make sure the team is aware.

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Review from S M (Friend of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Particularly like the separate break-out rooms. As I have no internet access or access to a computer I sometimes miss out on activities that are shared in this way.
Reply from Jayne Masterson, Regional Director at Aliwal Manor Care Home

Thank you for taking the time to write a review, always feel free to come and talk to the Manager when you visit if there is anything we can support you or your loved one with.

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Review from Janet S (Daughter of Resident) published on 2 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had a review today with the deputy manager along with my sister. It was good to get feedback on how my mum and dad were doing from their day to day routine. It also allowed us to ask questions and were given good answers. The home is making some positive changes. I feel my parents are getting very
good care and that they have the best interests of the residents at heart. Activities are improving, as they dwindle off for a short while. Overall, it is a lovely care home. The staff are always friendly when we visit.
Reply from Jayne Masterson, Regional Director at Aliwal Manor Care Home

Thank you for taking the time to leave this positive review. We are so pleased to hear that your mum and dad are happy being part of our Aliwal family. We appreciate your kind words and I will make sure the team is aware.

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Review from J B (Daughter of Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had to tell my mum that her younger brother had passed, as although she has dementia, she always asks if I've seen him. I told the manager and she was very helpful and supportive when telling my mum. She made sure that all the staff were aware. I left knowing that Mum would be okay if she got upset
or asked anything.
Reply from Laura Nightingale, Sales and Marketing Business Partner at Aliwal Manor Care Home

Thank you for taking the time to write a review of Aliwal Manor Care Home. We are pleased to hear all of the team were helpful to you at this difficult time.

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Review from Carol B (Son of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great little home. Friendly staff. Mother is very happy and looked after well.
Reply from Sarah Dean, Manager at Aliwal Manor Care Home

Thank you for your review, and I will let the team know your lovely comments. I hope Mum continues to be happy with us; it is our pleasure caring for her.

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Review from C F (Son of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Aliwal Manor Care Home is a proper care home. You don’t need a million-pound exterior to provide quality care. Care is about looking after individual needs, well-being, happiness and love. It’s not about ticking boxes for CQC ratings, it’s about making elderly, vulnerable people a new home where they
feel safe and loved.
Reply from Sarah Dean, Manager at Aliwal Manor Care Home

Thank you for this lovely review. I will share your comments with the team.

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Review from Laura J (Granddaughter of Resident) published on 22 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother is a new resident at Aliwal Manor Care Home. Our first impressions were that the home is clean and smells nice, modern decor with a homely feel. The staff are very kind and helpful with a genuine interest in residents' well-being. The home is well-run, everything was explained and discussed
with the family. So far, everything we have experienced and witnessed has been positive and we are thankful that a difficult decision has been made comforting and reassuring.
Reply from Sarah Dean, Manager at Aliwal Manor Care Home

Thank you for kind words. I will pass on your lovely comments to the team.

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Review from Gail O (Daughter of Resident) published on 22 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After being very apprehensive about Mum settling into her new surroundings, I am more than happy with the care and friendliness she has received from the lovely staff. The home is lovely, 'a real home from home'.
Reply from Sarah Dean, Manager at Aliwal Manor Care Home

Thank you for your review. I will pass on your lovely comments to the team.

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Review from R K (Son of Resident) published on 19 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the level of care. The home is spotlessly clean. I cannot speak highly enough about the manager and staff at Aliwal; they are all amazing. Thank you.
Reply from Sarah Dean, Manager at Aliwal Manor Care Home

Thank you for your feedback. I will pass on your lovely comments to the team.

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Current Review Score: 9.9 (9.859)

Overview of Review Score

The Review Score of 9.9 (9.859) out of 10 for Aliwal Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.859 for Aliwal Manor Care Home is calculated as follows: ( (168 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 192 Ratings = 4.859
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aliwal Manor Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (2)

Sally

Sally Allen

Job Title: Home Manager Joined: 2023

Sally has worked in care for 15 years. She has worked in a variety of settings including Care Homes, Rehabilitation Units and providing End of Life care for people in their own homes.


Sally then progressed to Team Manager, working for a domiciliary care agency.


Sally joined Aliwal on May 23 as Deputy Manager and was promoted to Home Manager on November 23.


Sally has achieved her NVQ levels 2 & 3 in Health and Social Care and is currently working towards level 5.

Simona

Simona Nikova

Job Title: Deputy Manager Joined: 2021

Simona has been working in the care sector for 15 years, providing person-centered care to individuals in both residential and nursing settings.


Starting as a Healthcare Assistant, Simona worked her way through the sector getting experience in different roles, before recently being promoted to the Deputy Manager at Aliwal Manor. Her varied experience, caring nature, and developed skill set mean she is the perfect person for this role.

Frequently Asked Questions about Aliwal Manor Care Home

What types of Care is Aliwal Manor Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Aliwal Manor Care Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Aliwal Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Aliwal Manor Care Home to the centre of Peterborough?

5.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aliwal Manor Care Home to verify any information. View our terms and conditions. Aliwal Manor Care Home has an Enhanced Service - more info.