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Excelcare Aliwal Manor Care Home

Turners Lane, Whittlesey, Peterborough, Cambridgeshire PE7 1EH
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Excelcare Aliwal Manor Care Home, Peterborough
Excelcare Aliwal Manor Care Home, Peterborough
Excelcare Aliwal Manor Care Home, Peterborough

Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, residential dementia care and end of life care in a comfortable and attractive environment.

The team members, many of whom live in the local areas of Whittlesey, Turves and Peterborough, pride themselves on their warm and friendly approach...  

Care Provided by Excelcare Aliwal Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150From £1,150
Residential Dementia CareFrom £1,150From £1,150

Contact Excelcare Aliwal Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sally Allen (Home manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (32)
  • Single Rooms with ensuite Wet Room (2)

Parking

  • On site parking

Excelcare Aliwal Manor Care Home Reviews (81)

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9.8

Excelcare Aliwal Manor Care Home has a Review Score of 9.8 (9.845) out of 10, based on 21 reviews in the last 2 years. Over all time Excelcare Aliwal Manor Care Home has 81 reviews.

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Review from B P (Sister of Resident) published on 15 July 2026 Submitted via Postal Card
Overall Experience

Everyone in the home was helpful, caring and cheerful

Reply from Sally Allen, Manager at Excelcare Aliwal Manor Care Home
Thank you for your kind feedback. We are delighted to hear that you found everyone in the home to be helpful, caring and cheerful. Our team works hard to create a warm, welcoming and supportive environment where residents feel valued, respected and cared for every day.

Your comments are greatly...  

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Review from Wendy H (Daughter of Resident) published on 3 July 2026 Submitted via Postal Card
Overall Experience

Aliwal Manor Care Home gave love, care and attention to Mum during her stay. The team even managed to get her appetite to return. It's always very encouraging to have a place of safety and love when us carers need time out!

Reply from Sally Allen, Manager at Excelcare Aliwal Manor Care Home
Thank you so much for your lovely feedback. It was our privilege to care for your mum during her stay at Aliwal Manor. We're delighted to hear that she felt loved and supported, and that her appetite returned - our team always strives to make mealtimes enjoyable and comforting.

We understand how...  

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Review from J B (Daughter of Resident) published on 22 May 2026 Submitted via Postal Card
Overall Experience

Mum has been a resident since December 2025. The entertainment is excellent, with a varied variety of exciting events, and the fun and joy the residents get is great for them. Birthdays are a special day with in house chef baking fabulous cakes, the meals look delicious. The staff are very accommodating and courteous to us and mum's needs. We are happy to leave mum knowing she will be well cared for when we go home.

Reply from Sally Allen, Manager at Excelcare Aliwal Manor Care Home

Thank you so much for your lovely feedback. We're delighted to hear that your mum has settled in well in Aliwal, since joining us in December 2025 and that she is enjoying the entertainment and activities on offer. It's wonderful to know the events bring so much fun and happiness to our...  

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Review from M B (Resident / Service User) published on 20 May 2026 Submitted via Postal Card
Overall Experience

Friendly. Staff are always very busy.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Aliwal Manor Care Home

Thank you for your feedback. We're really pleased to hear you find our team friendly - creating a warm and welcoming environment is very important to us. We appreciate your comment about staff being busy; our team works incredibly hard to provide the best possible care for those living at Aliwal Manor. Thanks again for taking the time to share your experience.

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Review from K B (Daughter-in-law of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience

Kind caring professional staff. Good range of tasty food.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Aliwal Manor Care Home

Thank you for your kind words. Were delighted to hear that you found our staff to be kind, caring, and professional thats exactly the standard we strive for every day. Its also wonderful to know you enjoyed the variety and quality of our food, as we know how important mealtimes are to our residents wellbeing. We truly appreciate you taking the time to share your feedback.

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Review from N B (Son of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience

Mum is really happy here. Great range of activities.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Aliwal Manor Care Home

Thank you so much for your kind feedback. Were delighted to hear that your mum is happy at Aliwal Manor and enjoying the wide range of activities on offer. Our team works hard to create a warm, engaging environment where residents can feel comfortable, stimulated, and at home. It really means a lot to us to know were making a positive difference.

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Review from J S (Niece of Resident) published on 8 May 2026 Submitted via Postal Card
Overall Experience

Good activities for the service users. Staff very friendly and helpful. Did find the bedroom very small. Need some modernization to rooms. The sitting room down the sides very small.

Reply from Lorna Brown, Sales and Marketing Business Partner at Excelcare Aliwal Manor Care Home
Thank you for taking the time to share your feedback with us.

Were very pleased to hear that you found the activities enjoyable for our residents and that our team were friendly and helpful. Creating a warm, supportive, and engaging environment is extremely important to us, so we truly...  

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Review from Bryan B (Husband of Resident) published on 23 March 2026 Submitted via Website
Overall Experience

My wife is suffering with dementia, heart trouble, bowel and bladder problems and the inability to walk. She is cared for by a kind, caring and considerate workforce who somehow always manage to make her smile. The atmosphere of the home is always warm and friendly.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Aliwal Manor Care Home

Thank you so much for sharing these kind words. It means a great deal to hear that our team's care and compassion are making a positive difference for your wife. We're grateful for your trust and will continue doing everything we can to provide a warm, friendly, and reassuring environment for her. Your appreciation really does mean the world to us.

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Review from J W (Daughter of Resident) published on 5 March 2026 Submitted via Website
Overall Experience

On visiting my mum I always have found the care home pleasant and the staff caring. I have visited for some years now and have noticed that the home is always clean and not smelly like some homes. My mum has settled here nicely and the staff help where they can. I do feel there is a lack of staff shortage but that seems to be the sign of the times now. I have nothing but praise for this home. There is always some activity laid on for the residents and crafts and games too.

Reply from Sally Allen, Manager at Excelcare Aliwal Manor Care Home
Thank you so much for your kind and thoughtful feedback. It truly means a great deal to us that you have consistently found our home to be pleasant, clean, and welcoming over the years.

We are especially pleased to hear that your mum continues to feel supported by our team. Providing compassionate...  

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Review from Gay P (Wife of Resident) published on 14 January 2026 Submitted via Website
Overall Experience
Thank you all the carers at aliwal manor for looking after my husband an were absolutely brilliant I can't thank you enough
They were also made me feel welcomed
I can still hear my husband calling out after he'd been in hospital I'm home
He also shouted out tea please an biscuits
He love chocolate or pink wafers

So from me an my family thank yo for taking care of my husband

Reply from Sally Allen, Manager at Excelcare Aliwal Manor Care Home
Thank you so much for your kind words. We're delighted to hear that you had a positive experience with our team. Providing compassionate, respectful, and high-quality care is always our priority, and your feedback means a great deal to us. Thank you for taking the time to share your experience.

Please also know that you will always be warmly welcomed.

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Review from M H (Daughter of Resident) published on 30 September 2025 Submitted via Postal Card
Overall Experience

We are very pleased with the care mum received. Staff are pleasant and very helpful.

Reply from Sally Allen, Home Manager at Excelcare Aliwal Manor Care Home

Were delighted to hear that you were pleased with the care your mum received. It means a great deal to us to know that our staff were pleasant and helpful throughout her stay. Well be sure to share your kind words with the team

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Review from D D (Daughter of Resident) published on 29 August 2025 Submitted via Website
Overall Experience

From the day me and mum went to visit we felt welcomed and found staff very friendly and helpful mum Has settled in preety well and is always praising all the staff . Would recommend to anyone looking for somewhere for there family member.

Reply from Sally Allen, Manager at Excelcare Aliwal Manor Care Home

"Thank you so much for your kind review. It truly means a lot to me, and we are grateful that we could provide care that makes a difference. Your feedback is deeply appreciated!"

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Review from P R (Great-Niece of Resident) published on 19 August 2025 Submitted via Postal Card
Overall Experience

Aliwal Manor is a nice, clean building. The staff are very kind and welcoming and do their absolute best to meet their clients' needs. There are lots of drink and food options and loads of activities and experiences for the residents. All residents are treated as individuals with dignity and respect. The home is safe and secure, and the staff are attentive. The staff encourage clients to seek medical help and provide it when necessary.

Reply from Sally Allen, Manager at Excelcare Aliwal Manor Care Home

We truly appreciate your kind words and the time you've taken to share your experience. It brings us joy to know that you feel your loved one is well cared for and comfortable here with us. Our team puts in a lot of effort to foster a safe, supportive, and welcoming atmosphere, and it's heartening...  

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Review from Paula L (Daughter of Resident) published on 24 July 2025 Submitted via Postal Card
Overall Experience

My mother has been a resident at Aliwal Manor Care Home since March this year. I have found her care excellent. Day staff and night staff food is very good and lots of variety. I am very happy with Aliwal Manor, it is a lovely nursing home.

Reply from Sally Allen, Manager at Excelcare Aliwal Manor Care Home

You're very welcome. We're truly honoured to have your mum with us. It's our privilege to care for her and make her feel at home. If there's ever anything more we can do to support her or your family, please don't hesitate to let us know. Thank you for placing your trust in us.

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Review from Claire T (Granddaughter of Resident) published on 8 July 2025 Submitted via Postal Card
Overall Experience

The home and all the staff have been amazing in looking after my nan. She was so welcomed and so were we! Amazing home!

Reply from Sally Allen, Manager at Excelcare Aliwal Manor Care Home

We appreciate your feedback. Your insights consistently assist us in striving for excellence. At Aliwal, we believe in caring not only for the residents of our home but also for their families.

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Review from Robert H (Son of Resident) published on 12 May 2025 Submitted via Postal Card
Overall Experience

My father is very happy here, feels comfortable and we couldn't be more happier.

Reply from Jayne Masterson, Regional Director at Excelcare Aliwal Manor Care Home

Thank you for taking the time to leave this review, we are so pleased your father is happy and feels comfortable living at Aliwal. We will ensure your positive feedback is shared with the team.

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Review from Bryan B (Husband of Resident) published on 29 April 2025 Submitted via Postal Card
Overall Experience

A dedicated team of caring individuals maintaining excellent care & kindness throughout the year.

Reply from Sally Allen, Manager at Excelcare Aliwal Manor Care Home

We appreciate your feedback. At Aliwal, our goal is to deliver outstanding care to each of our residents, who are the core of our community, and we consistently prioritize their well-being.

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Review from J W (Niece of Resident) published on 17 April 2025 Submitted via Postal Card
Overall Experience

Generally the home is a family, home environment. There is plenty of activities going on for the residents to enjoy, food is variable and home made, special requests will be adhered to e.g. if a resident would like a rhubarb crumble etc. The rooms are cleaned on a constant basis as well as the other areas in each unit. The sheets, clothes are washed and ironed and placed back in the rooms quickly. They are constantly trying to improve the home for the residents.

Reply from Sally Allen, Manager at Excelcare Aliwal Manor Care Home

Thank you for taking the time to share your feedback. We are pleased to hear that you have positive experiences with our service and I will ensure your positive comments are shared with the team. At Aliwal Manor Care Home, we strive to meet the expectations of all our residents and their families....  

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Review from M L (Friend of Resident) published on 10 April 2025 Submitted via Postal Card
Overall Experience

Earlier this week a busy staff member immediately recognised my friend was becoming increasingly agitated and it was reassuring to see the staff member immediately and gently deal with the situation and take my friend to another area where she then settled in her own room, in bed I was given the option to wait a while but left shortly after seems my friend sleeping.

Reply from Sally Allen, Manager at Excelcare Aliwal Manor Care Home

Thank you for your review of Aliwal Manor. We always make sure that we put our residents first. We do not like to see our residents in distress and we will always do our best for them.

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Review from Stewart R (Son of Resident) published on 9 September 2024 Submitted via Postal Card
Overall Experience

Aliwal Manor has been a God send after Mum needed 24-hour Alzheimer's care. She has been there now for two years and even though the disease is getting worse the staff cannot do enough for her. They are very proactive in any medical issues and update me at every step. I highly recommend Aliwal Manor for your loved ones.

Reply from Sally Allen, Manager at Excelcare Aliwal Manor Care Home

Thank you for your review. I am pleased to hear that you are happy with Mum's care. We now have a new activities coordinator and she is doing lots more activities with all the residents.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (13) & Events (2)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 20 Nov 2025

    An African Experience Day was recently hosted at Aliwal Manor Care Home to immerse everyone in the vibrant culture of the continent. Earlier in the year, Aliwal Manor marked Chinese...

Upcoming Events

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

Accreditations

There are no accreditations posted yet for Excelcare Aliwal Manor Care Home.

Meet the Team (2)

Sally Allen
Sally AllenJob Title:Home ManagerJoined: 2023

Sally has worked in care for 15 years. She has worked in a variety of settings including Care Homes, Rehabilitation Units and providing End of Life care for people in their own homes.

Sally then progressed to Team Manager, working for a domiciliary care agency.

Sally joined Aliwal on May 23 as Deputy Manager and was promoted to Home Manager on November 23.

Sally has achieved her NVQ levels 2 & 3 in Health and Social Care and is currently working towards level 5.

Simona Nikova
Simona NikovaJob Title:Deputy ManagerJoined: 2021

Simona has been working in the care sector for 15 years, providing person-centered care to individuals in both residential and nursing settings.

Starting as a Healthcare Assistant, Simona worked her way through the sector getting experience in different roles, before recently being promoted to the Deputy Manager at Aliwal Manor. Her varied experience, caring nature, and developed skill set mean she is the perfect person for this role.

Frequently Asked Questions about Excelcare Aliwal Manor Care Home

What types of Care is Excelcare Aliwal Manor Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Excelcare Aliwal Manor Care Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Excelcare Aliwal Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Excelcare Aliwal Manor Care Home to the centre of Peterborough?

5.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Aliwal Manor Care Home to verify any information. View our terms and conditions. Excelcare Aliwal Manor Care Home has an Enhanced Service -more info.